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Glossary
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Sometimes "insurance speak" can sound like a foreign language. Cut through the fog with our handy glossary below!
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Auto Claims Process
The Auto Claims Process
- Reporting the Accident
- Your Collision or Comprehensive Loss
- Appraisal and Repair of Your Vehicle
- Supplemental Repair Process
- Payment of Your Claim
- Rental Car Information
- Understanding the Total Loss Claims Process
- What Happens If You Are Not At Fault?
- Liability Claims
Immediately after an accident
Immediately after an accident take the following steps:- Remain calm. Do not argue.
- Move your vehicle out of harm's way and turn off the ignition.
- Make sure everyone is OK - call for medical assistance if necessary.
- Contact the police. By reporting the accident to the police and filing a report, you will help protect yourself from potential liability claims and legal action.
Exchange the following information with involved parties: (in some areas, police officers at the scene may restrict contact between parties)
- name
- addresses
- license numbers
- insurance company information
- Note weather and road conditions
- Record the names and telephone numbers of any witnesses
- Contact Liberty Mutual immediately to report the accident
Print this Accident Notes Form and keep it in your glove compartment.
