Registering for eService
Where can I find my policy number so I can register for my eService account?
Your policy number can be found on any policy document, including bills or your coverage selections page. For auto policies, the number may also be included on your auto insurance ID card. Register
What Information Do I Need to Register for Liberty Mutual's eService?
All you need to register for our online services is your policy number, zip code and your full name as it appears on the policy. For security reasons we may ask you for some additional information to verify that you are the policyholder. Register
Is my information secure and protected online?
We've taken the proper steps to ensure that all of the policy information you view online is presented in a safe online environment. Our servers leverage the latest technology and operational best practices to prevent your personal information from being compromised. Register
Is Liberty Mutual's Online Service Always Available?
eService is typically available 24/7, but will periodically be unavailable as we make improvements to the site. Any website maintenance that is necessary will likely occur between 4:00AM and 6:00AM on Monday through Saturday or 2:00AM and 8:00AM on Sunday. All times listed are Eastern Time. Register
Who can access Liberty Mutual’s Online Features?
You must be listed as a "named insured" on any auto or home insurance policy, or the "contract owner" or "payor" of any life insurance contract to access it on eService. While policyholders and contract owners will be able to view full policy details, payors of life contracts will not be able to view contract details.
Once policies are registered online (please be careful to enter policy information exactly as they appear on your policy documents), Liberty Mutual policyholders are the only ones who can use it to view their policies. Register
Can I view a policy online when I am not the policyholder?
For security reasons, only policyholders can view policies in eService. For auto and home insurance policies, this means you must be listed as a "named insured" on the policy. For life insurance contracts, this means you must be either the "contract owner" or "payor" of the contract.