Registering for eService
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Where can I find my policy number so I can register for my eService account?
Your policy number can be found on any policy document, including bills or your coverage selections page. For auto policies, the number may also be included on your auto insurance ID card.
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What information do I need to Register for eService?
You will need the policy number, zip code, and your full name as it appears on the policy. You may be asked to provide additional personal information to verify that you are the policyholder.
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Is my information secure and protected online?
The eService site is designed to provide a safe and secure online environment for viewing your policy information. The site uses secure servers with SSL (Secure Sockets Layer) encryption protocol to collect your personal information at registration, and to display your policy information once you have logged in. This prevents a third party from reading the information while it is in transit. The eService site supports 128-bit encryption and higher.
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When is the eService site available?
The site is generally available anytime day or night but may be unavailable during the following times due to scheduled maintenance:
Monday-Saturday: 4:00am to 6:00am Eastern Time and Sunday 2:00am to 8:00am Eastern Time.
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Who can access the eService site?
For security reasons, only policyholders can view policies in eService. For auto and home insurance policies, this means you must be listed as a "named insured" on the policy. For life insurance contracts, this means you must be either the "contract owner" or "payor" of the contract. Once policies are registered in eService (please be careful to enter policy information and Zip code exactly as they appear on your policy documents), policyholders and contract owners will be able to view full policy details. However, for security purposes, payors of life contracts will not be able to view contract details.
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