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Customer Testimonials

Testimonial - RV Hit House

Doug, Santa Fe NM

Doug is a "loyal believer" in Liberty Mutual.

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Testimonial - Car Hit 1000lb Deer

Marc, Basking Ridge NJ

Liberty Mutual is "serious about making you happy as a customer."

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Testimonial - Tree Hit House

Michael, Yuba City CA

Michael was amazed at the level of professional service he received.

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Testimonial - Locked Car Keys

Sandra, Reno NV

Sandra was saved by her service representative.

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Testimonial - Car Hit Telephone Pole

Tom, Clifton Park NY

Tom moves on after an accident, with help from our Claims Team.

Doug, Santa Fe NM

Doug is a "loyal believer" in Liberty Mutual.

Incredible Professionals

Home Claims Process

Marc, Basking Ridge NJ

Liberty Mutual is "serious about making you happy as a customer."

Focused on Our Customers

Auto Claims Process

Michael, Yuba City CA

Michael was amazed at the level of professional service he received.

We've Got You Covered

Home Claims

Sandra, Reno NV

Sandra was saved by her service representative.

Exceptional Customer Service

Auto Claims Process

Tom, Clifton Park NY

Tom moves on after an accident, with help from our Claims Team.

Efficient, Professional, Courteous

Auto Claims Process

Doug, Santa Fe NM

Marc, Basking Ridge NJ

Michael, Yuba City CA

Sandra, Reno NV

Tom, Clifton Park NY

Ever had a tree fall on your house or hit a thousand pound animal with your car?

We understand that when a customer has their auto and home insurance with Liberty Mutual, they expect us to do everything possible to provide a hassle-free claims experience.

In these videos, several of our customers talk about the extraordinary circumstances they found themselves in, and how Liberty Mutual responded.