Liberty Mutual
 
As a Liberty Mutual automobile customer, you are among the first consumers to benefit from the Massachusetts auto insurance reform. We are providing our Liberty AdvantageTM auto insurance enhancements at no additional cost starting on January 1, 2008.*
  • New Car Replacement – If your new car is totaled or stolen within the first year and the car’s first 15,000 miles, we’ll reimburse you for the full value of your car, less the deductible if you are covered under Collision, Limited Collision, or Comprehensive Coverage. You’ll lose nothing in depreciation. A total loss specialist will even help you choose your new car.
     
  • Enhanced Rental – If your damaged car needs repair, you can drive a rental car for an unlimited number of days until your vehicle is ready if you are covered by Liberty Mutual rental coverage. To receive this benefit, just let Liberty Mutual make the rental arrangements and have your car repaired at a Liberty Mutual-approved repair facility.**
     
  • Enhanced Towing and Labor – We’ll pay all your towing costs if you have towing and labor coverage and you call Liberty Mutual Roadside Assistance to arrange a tow to the nearest approved repair facility.**
     
  • Mechanical Parts Replacement – We will fully cover the replacement of damaged mechanical parts – such as tires, mufflers, and batteries – resulting from a covered loss under Collision, Limited Collision or Comprehensive coverage, without depreciation.
Complete details on these enhancements

Liberty Mutual continues to deliver on its promise of superiorJ.D. Power customer service through its local offices across the state, as well as through the national customer service call centers that recently earned recognition for providing “An Outstanding Customer Service Experience” under the J.D. Power and Associates Certified Call Center ProgramSM.


If you have any questions about the Liberty AdvantageTM enhancements, please contact your Liberty Mutual Sales Representative or visit our website to find a local office.

*Coverage subject to terms and conditions. Some restrictions may apply. Contact your local representative if you have questions or need a more detailed review of your policy.

**The Enhanced Rental is subject to the per day limit dollar that is on the policy. The Enhanced Towing and Labor requires that Liberty Mutual determine the nearest approved facility.

   

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