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Special Home Insurance Services

As a Liberty policyholder, you'll receive many benefits and services beyond what other companies offer.

Here are some of the Special Services we offer our policyholders.

24-Hour Claims Service - Your local office is ready to serve you during regular business hours and a toll-free number is available to report accidents evenings and weekends.

Catastrophe Response Services - When severe storms hit, we are prepared to respond with specialized Catastrophe Response Teams who are immediately dispatched to the affected area.

Contractor Network Referral Program - We have an extensive network of approved contractors that can appraise the damage to your home and will honor Liberty Mutual estimates. If one of our approved contractors completes the repairs, we guarantee the quality of their work.

Damage Mitigation Assistance - When a loss occurs to your dwelling, we can arrange for emergency board-up or emergency cleanup services to prevent further damage to the property.

Deductible Recovery - If another party was at fault for a loss, we have dedicated units who aggressively pursue collection from the responsible party's insurance carrier and prompt reimbursement of your deductible.

Fraud Detection - We aggressively resist fraudulent claims that may be brought against you. We work closely with the National Insurance Crime Bureau and local law enforcement agencies to detect and deter fraudulent claims.

Legal Services - We have an extensive network of lawyers throughout the U.S. and Canada to protect your interests in the event you are sued as a result of an accident.

Personal Property Replacement Services - We can provide hassle-free replacement of many personal items with direct shipment to your residence and the invoice billed to Liberty Mutual.

Quick Check Program - Our objective is to promptly estimate your damage and issue a check on the spot.

Temporary Living Arrangements - If you are not able to stay in your home after a loss, we can assist in finding temporary living arrangements.

Click here to find out more about our LibertyGuard® Home Policy or click here for an online Home Replacement estimate.

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