We’re here to help—Online, in person or by phone.
Mon.-Fri. 8 am-10 pm ET, Sat. 8 am-8 pm ET, Sun. 11 am-5 pm ET
Tweet Us for Customer Service related concerns or inquiries.
If your question pertains to the status of a claim, please to your account or call us:
Phone: 1-800-2CLAIMS (1-800-225-2467) (24/7)
Mon.-Fri. 7 am-1 am ET, Sat. 7 am-11:30 pm ET, Sun. 9 am-10 pm ET
Phone: 1-800-426-9898 (24/7)
Additional charges apply if your policy does not include the Towing and Labor coverage. Applies to mechanical breakdowns and disablements. Towing related to accidents would be covered first under your Collision or Comprehensive coverage, or under Towing and Labor if your policy does not include Collision/Comprehensive.
Your Liberty Mutual office has Customer Service and Sales Representatives who are happy to help you. Find a .
Report Fraud: 1-617-357-9500