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Maintaining Appliances

  • Appliance Related Water Damage

    What Causes Appliance Related Water Damage?

    Appliances can sprout leaks because of aging materials, improper connections or ruptured hoses. Water damage from appliances can be prevented by conducting routine maintenance of appliances that use water.

    Water Heater

    • Schedule a professional plumbing inspection of the anode rod at least once every two years, and once a year after the warranty has expired
    • If the rod shows significant signs of corrosion, replace it immediately
    • Flush the tank every six months to remove sediment by attaching a garden hose to the valve at the base
    • Refer to manufacturer's instructions for further maintenance information
    Washing Machine

    • Never operate the machine when your home is unoccupied
    • Turn water supply valves off when not in use
    • Leave a three-inch gap between the back of the washing machine and the wall to avoid kinking the hose near the valve connection
    • Inspect the water supply line hose for cracks, kinks or blisters every six months
    • Ensure the connection is secure and replace the hose every five years. Use mesh hoses, which are more resistant to leaks and cracking
    Refrigerator with Ice Maker

    • Leave a three-inch space between the back of the refrigerator and the wall to prevent the hose from kinking and if kinks are present, replace the hose
    • Inspect the hose and water shut-off valve every six months
    • Ensure that the valve connection is secure

    • Inspect the flushing mechanism inside the tank and the supply line every six months. Ensure the connection to the valve is secure
    • Call a plumber if you notice intermittent or constant tank refilling when the toilet is not in use; the flapper or fill valve assembly may need to be replaced or realigned

    • Inspect plumbing beneath all sinks every six months including the valve to make sure the water supply will shut off
    • Ensure connections are secure and that there is no evidence of corrosion
    • Look for kinks in copper or plastic pipes
    Tips for Limiting Water Damage From Appliances

    • Be on the lookout for the first signs of leakage to catch the problem early on
    • Call a plumber at the first signs of rust-colored water, backed-up toilets and sinks, and cracked or warped flooring
    • Investigate the source of musty smells and stains appearing on ceilings and walls
    • Inspect pipes for condensation and corrosion
    • Pay attention to any sudden, significant increase to your water bill, which could indicate a leak
  • In the event of a loss, contact your local Liberty Mutual claims office, or call 1-800-2CLAIMS (1-800-225-2467) and a representative will assist you.
  • Note: Homeowners policies and coverages vary by state. A Liberty Mutual representative will gladly explain the coverages provided by your policy.