California

At the Liberty Mutual office in Brentwood, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Brentwood office is located in the Sand Creek Business Center, one block west of Brentwood Blvd. We proudly serve the communities of Brentwood, Antioch, Discovery Bay, Oakley and Pittsburg. Causes close to our hearts Our representatives participate in a number of community activities including: 
<ul>
<li>Volunteering for the annual walk for Cystic Fibrosis.</li>
<li>Presenting a Be Fire Smart grant to the Denair Volunteer Fire Department.</li>
</ul>Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Brentwood, CA

Hi Gilbert Guina, thanks for your kind words.

We've been insured with Liberty Mutual for nearly 16 years with our Home, 13 years with our Auto and now a Life insurance. Thanks to Cid Cadigal Jr., Ruben Ramirez for re-constructing our bundled package discounts which has saved us a lot more than expected. I couldn't be happier, providing us an offer that I could not resist. Professionally thorough. Follow-up accordingly. Easy transaction. Keep in mind, everything was processed remotely. Would highly recommend their services.

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies.

Really bad customer service at this location. My agent Christina Hannon used to be awesome, not I never hear back from the agent or the supervisor. I have been texting, emailing, calling, NO RESPONSE!!! Not sure what is up. Need help

I've been with Liberty Mutual for a long time with multiple cars and houses insured, however this particular agent is pathetic. Don't care attitude, no lack of knowledge. I would avoid them.

Sonia is wonderful. Customer service is a big FAT YES😀

My wife broke down on the side of the freeway two weeks ago. I tried to call for a tow and the system hung up on me the first time and just rang for minutes, unanswered the second time and everytime after. It was 100 degrees, I was worried for her safety. When I finally got through, nobody apologized or anything. Oh well. That's my only gripe. What else can you review? How about their website? It never works. Tried to update my info and it just loads for minutes. Nothing ever happens. Pssh.

We have had Liberty Mutual for 8 years now, and have not had to file a claim until recently. We suffered water damage to our home on 8-14-09, and have had a difficult time seeking remedy with Liberty Mutual.

We woke up to 3/4 inch of water in our upstairs bathroom, water running down the air conditioning duct, into the hallway, into the living room below, and into the garage.

I met with the adjuster on 8-17, who was accompanied by a construction company. At first we were ok with using this construction firm, but it became apparent Liberty Mutual did not have our interests at heart, and wanted us to accept inferior repairs to our home. There was alot of talk of painting and patching, not removing and replacing. I have a problem with just painting over obvious water damage (stained sheetrock), especially since this has to be disclosed if we sell our home.

We got two individual bids on our own, and each was in the $20,000 range. Liberty Mutual wants to pay $5,000 toward repairs

Online

At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in CA, HI, ID, OR and WA. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

Pacific Region Virtual Agents

Thank you for the 5 stars, GR GO HARDER (GR)!

Hi, Nesly Bocanegra! Thank you so much for taking the time to leave us this amazing review.

Jessica Jeronimo is my go to person when it comes to safety of my home and life. Great customer service and responds back within seconds. This super women is devoted to protect and accommodate your needs. Thank You Jessica for being there for my family and I.

Noelle Alcantara, we’re so glad you had a great experience during the first time purchasing an insurance policy! We look forward to serving your insurance needs for years to come!

As a first-time insurance buyer, I couldn’t have gone to a better person to help me. It was clear that Jessica not only has tons of experience, but also genuinely  wants to help you find the best deal that covers everything you need for your own situation. She walked me through everything in a way that’s easy-to-understand and just made the whole process so much easier than I thought it would be. Jessica is very knowledgable, reliable and trustworthy, which is why I will only go to her for anything insurance-related.

Thank you for the 5 stars, Erika Cadenas! We are happy to have helped find the right life insurance policy for you and look forward to helping you in the years to come!

Jessica was extremely helpful and professional in assisting me with services for a life insurance policy. She went above and beyond throughout the whole process. Highly recommended!

Jessica Jeronimo

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Jessica Jeronimo

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