California

At the Liberty Mutual office in Irvine, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Irvine office is located on Von Karman Ave. between Dupont Dr. and Campus Dr. on the 2nd floor of the 200 tower. We share the same space as Bistango. We proudly serve Irvine, Costa Mesa, Anaheim and Garden Grove. Causes close to our hearts Our representatives participate in a number of community activities including participating in the Serve with Liberty program by volunteering at our local food bank. Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Irvine, CA

I've had them for a few years now and have not needed anything from them until recently. I was waiting for a document that I needed to send to the dmv and although they originally said 24-48 hours, it's going to be a week already and they still don't have it ready. I keep getting told that they will have it done by a certain day/time but every time I have called to make sure it is done it keeps getting pushed back because they have not started the process. I finally got someone to process it and they said to give them 24 MORE hours to complete. I called again the next day and was told it wasn't completed and would take ANOTHER 72 hours to process. This is ridiculous and horrible customer service. Once this document is FINALLY completed I will be canceling my policy and leaving this company. Either they are lying about the amount of time it takes or they are inefficient. Why would I want to stay with this company?

everythings is ok untill they get your bussiness.
from there the worst customer service I have ever received in my entire life
since I started paying auto insurance.
I WILL NOT RECOMMEND THIS COMPANY TO ANYBODY.

PS.IF I CAN GIVE THEM A ZERO STAR I WOULD.

Spoke with my agent Kim Brennan who yelled at me when I questioned why my auto insurance went up over $2,000 with no accidents or tickets. No warning why my rates went up and terrible customer service. I would not recommend liberty to anyone! I would give 0 stars if I could!

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At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in CA, HI, ID, OR and WA. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

Gary Calentino

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