California

Sales Representative

Texas

I have had Annabel Buso as my agent for over 32+ years. One of the reasons I stayed with her was because of her EXCELLENT customer service. 

She has always shown me that she will go out of her way to help me clear up any matter I might have had with my insurance.

Not only is she easy to work with, but  I also find her to be an extremely valuable asset for ALL my insurance needs. Sounds too good to be true, right?  Honestly I speak wholeheartedly about her. 

Annabel has consistently provided prompt, accurate answers to my questions, and helped guide me in choosing the most appropriate insurance coverage. She has been a pleasure to work with. 

Super nice, answers all my questions and has great follow-up.  Very pleased with her.  

I have needed both Renters and Pet Insurance and Annabel is amazingly quick to respond with quotes.  She is never high pressure, and always has a heart to help. Would totally recommend her.

Great service and friendly also, has vast  knowledge.

I have used Annabel for a couple different insurance plans and have also referred her to a close friend.  Her knowledge, guidance and communication is top notch and I will continue to refer Annabel.

Sales Rep II

The Liberty Leaders Club recognizes and honors the top 12% of outstanding performance in the sale of Personal Lines policies.

Liberty Leaders

I’ve been doing business with Juanita for many years. I have always experienced excellent service from her. She quickly understands how she can help me with the current issues with which I am dealing. And she always provides me help in a professional, positive, and pleasant manner.

So glad that Juanita answered my call.  I looked at 2 other companies and was very disappointed,  then I was referred by Alec Maynard of La Jolla Golf Cart sales and rentals.  Thank you very much!

Juanita extremely helpful after my husband passed. Getting all policies amended.  Welcome the fact she is quick to contact and quick to respond when message left for her.  

So helpful...!!!! She took the time to make sure I "got" everything!!!! Thank you..

Juanita was great with her response time and was extremely professional!

Honestly dreading dealing with a “person” on this policy.  But to my extreme delight, I dealt with Juanita! She was extremely helpful in so many ways.  Had trouble paying the bill… she took care of it.  Need to change some things… appt close to home! Seriously! Nothing bad! All GOOD! Made my whole experience PLEASANT!!! Doesn’t happen often nowadays!! All smiles here!!

Absolutely wonderful customer service and fastest I’ve ever experienced with an agent. Juanita is fantastic

Lead Sales Representative

I am a newly wed and we needed to re insure my wife's car ASAP. She had an insurance guy from her former area and he was slow to respond. I had her reach out to Melanie and she took care of us so fast and got us the best rate. I would HIGHLY recommend Melanie for any insurance needs. She's the best and reduced the stress of insurance shopping so much.

Melanie is absolutely wonderful to work with. I admittedly was incredibly ignorant as to the ins and outs of my insurance. For years, I have just gotten what was recommended for what seemed like a competitive price. If I ever had an issue or questions I would call an 800 number that links me to an automated system asking me to select one option after another, then provide information I may or may not have at that moment to hopefully get connected to a real person, that might be in the department I need. Then that complete stranger is who I had to trust to help me make incredibly important decisions in a complicated system that could have great impact on my well being.  Working with Melanie could not be further from that kind of relationship. She is who you will work with, she is who will answer your call, she is VERY knowledgeable, honest, and trustworthy. She explains everything so very well, and doesn't try to upsell you. She will find you the best options and save you $$.  She is super accessible, and if she happens to be unavailable she get back to you FAST.  For your home, your vehicle, even your pet, Melanie will be the agent you never new you always needed!

I worked with Melanie personally recently and could not recommend her more highly. She was very responsive and communicative throughout the whole process, and was able to use a variety of solutions and discounts to provide me with the best possible coverage and price.

Melanie Martinez, is very knowledgeable and resourceful when it comes to educating you and helping you find the best insurance to fit your needs. Whether it's  car insurance, home insurance or rental insurance etc. Melanie has you covered. Thank you Melanie for helping me.

I've worked with Melanie for close to 4 years now and she has consistently exceeded my expectations. One time I was leaving for a road trip at 5:30pm on a Friday and needed to switch something on my insurance, she was extremely responsive and accommodated my request right away. She is also great at finding discounts you may qualify for and give you top notch service for a great price. Highly recommend working with Melanie!

Amazing follow through and customer service! I can’t say enough about Melanie! She saved me about $400.00 on our car insurance. When I had someone run into the back of my car. She was very responsive and made me feel very supported during the incident. I highly recommend Melanie Martinez at Liberty Mutual!

Melanie is amazing! She is always available to answer my questions and when we had and when someone hit our car, Melanie and her team were on it!  I highly recommend her for all your property and auto insurance needs!!!

Not only does Melanie do a great job finding you the best policy for your particular situation BUT she is also FAST!!! 1 day before I was moving into my new apt where renters insurance was required (basically without it I was not going to be able to sign my lease) I reach out to Melanie and asked her to help me. She spent time with me on the phone answering the million questions I had about specific items I needed covered under the policy. Within a couple of hours she had me all set up and ready to go. I'm a highly satisfied client and personal recommend her to all my clients.

Melanie is always available when I have questions. The process was easy when I've had to file a claim. I highly recommend her and Liberty Mutual!

Melanie Martinez is a pleasure to work with , she has always got me the best rates and coverage. I have never been less than 100% satisfied with her knowledge and professionalism. I give her a a 5 star rating and will continue to utilize her for all my insurance needs. I am currently insured for Home , Auto , motorcycle & Watercraft. Thank you Melanie and Liberty mutual.

Based on my experience, I would recommend working w/ Melanie. She was super helpful and responsive when I reached out to her for a quote. If I ever need car insurance or any other insurance, will for sure reach out to her.

Melanie Martinez was absolutely amazing.! Great customer centric service and very helpful with all my insurance needs. I will be recommending Melanie to family and friends in the future.!
Thanks Melanie.!!! 👍🏻

-Christopher Freedman

Se eu for ai e não tiver bonecas, cookies e ursinhos demoníacos, EU VOU FICAR MUITO DECEPCIONADA >:(

La Melanie xd no se me ocurrió nada perdón ;-;

Mdssss se a Melanie visitou este estabelecimento...eu também quero ir♥.
Tem como não amar a nossa Deusa rainha eterna paixão ??
( eu estou ficando maluco de não poder ir em um show da Melanie meu Deus.) ♥

Beautyfull, i like your hair and detention

Paul is an excellent Insurance Agent who provided exceptional service to me.  He is thorough, efficient, and always answers my many questions regarding my new policy.  I appreciate that Paul is easy to reach by phone  and always calls back when he says he will call me.  Paul is an asset to Liberty Mutual, and I hope Liberty Mutual knows how important it is to have someone like Paul provide great old fashion service.  My son gave me Paul’s name when I told him my condo insurance kept going up with Allstate.  My brother also has Liberty Mutual.  I will definitely give Paul’s name to friends or family when they are in need of insurance.  

Paul explained all my coverage in detail, and made it easy to choose him as my new agent

Sales Associate

Gabriel has been helping my wife & I with our home & auto insurance for the last 4 years with Liberty Mutual. During that time, we switched homes, and he’s always worked hard to find what’s best for us. Recently, our renewal went up, and he went above & beyond, offering to shop our policies around in search for the best deal. He ended up getting us a bundled policy through Travelers that saved us over $500 per year! Really appreciate Gabriel and his team for always listening, promptly replying via email, phone or text, and consistently providing what’s in our best interest. By far the best insurance customer service we’ve ever experienced. Thank you!

In 2016 I was referred to Gabriel and Sara by a friend and I’ve been with Liberty Mutual since then. Working with Gabriel has been great throughout the years. Extremely helpful and always taking time to help my family and I in saving money, and overall having the correct coverage needed. I’m Blessed knowing I can always call Gabriel and he will make me a priority and address my questions. Thank you Gabriel and Sara for everything you do. You are family to me!

Sara and Gabe give amazing service and offer the best rates out there!  I've never felt better taken care of by insurance agents ever!

I've had a wonderful experience with Liberty Mutual since I switched my auto and renter's insurance to them a year ago. Gabriel is extremely knowledgeable and professional and made me feel comfortable every step of the way. I know I'm in good hands with them!

Gabe has been an awesome resource for my company and is incredibly knowledgeable about the various insurance coverages our tenants can and should have. I highly recommend using his services!

Gabriel was awesome answering all questions!

I’ve used Sara and Gabe for my insurance for several years, they’re both very responsive and helpful. Getting my policy set up was easy and a great value. Definitely recommend both of them if you’re looking for quality, value, and personalized service!

I highly recommend Gabriel De La Puente.  He is extremely knowledgeable and kind. He helped me improve my home coverage and saved me money at the same time.  He also helped me and my family assess our life insurance needs and we now know that we have the right coverage in place, thanks to his assistance.

I purchased my renters and auto insurance from Gabriel a few months ago. The price was very competitive for the coverage, he helped me customize my quote to fit my needs. He was very knowledgeable and understanding in what I was looking for. I highlighted recommend Gabriel. Excellent customer service. Thank you!

I purchased a new construction home earlier this month, Sara was able to provide a very competitive quote but also explained Liberty Mutual's actual loss of use coverage vs what other carriers placed a limit on, well worth the $40 more per year! Great agent to help with your home insurance and very responsive!

Executive Sales Representative

Steven was responsive, informative, and helpful.  He made the process of buying insurance easy. Haven't had a claim yet, but will update when/if I do to comment on how smooth the claims process goes!

Steve and his team were fantastic! Competitive premiums, great service, easy set up. I recommend him to everyone I know!

Excellent service, follow-up and timely on getting me a condo policy when my prior company raised rates 10x.

Best insurance services I've ever had. Always on top of it and not only get it done on a complicate case, but also educational and informational. Highly recommend without reservation.

Great communications and explanations of Insurance details that I needed for my purpose.

Steven was a great help in getting insurance for both my house and vehicles.  Thanks for everything!

I have been working Steve for 8 years now and I can’t say enough good things about him and the level of service he provides. Example, I texted him this morning about changing coverage on one of my policies and literally seconds later the change was made and he sent proof coverage minutes later. This is rare in a world of call centers and automation. We go to him for all our insurance needs and will continue do so. I highly recommend Steve for your insurance needs.

Steven Gininger and Julie Xiong provided me excellent customer service! They were very responsive, informative, and personable. They ended up handling all of my insurance needs - auto, home, landlord, and umbrella.

I have been dealing with Steven Gininger for 15 years now, and I have never had a single reason to question his honesty or integrity.  And my day job involves spending a lot of time trying to do just that, and in all this time I have worked with Steven I have not once detected a single ripple in the "Wah" so I can guarantee you the guy is as trustworthy as they come.

Steven assisted me with purchasing home insurance for my first home as well as bundling auto insurance to maximize savings. He is a great resource and truly seems to appreciate my business. Working with Steven has been a great experience while I have been navigating the new territory of my my first home purchase.

Steven is very knowledgeable about auto and home insurance, and is an excellent advisor to his client's on making sure that they are adequately covered. I have been pleased with Liberty Mutual for the past decade, and would also recommend Steven's services to others.

Working with Steven to move our home and auto insurance over to Liberty Mutual was phenomenal! The process was straightforward, we saved money, and we even improved our insurance coverage. I can't recommend Steven enough for his help and expertise with our insurance needs.

Steven is the best! Knowledgeable and patient.  Highly recommend.

Steve kept in touch and worked hard to come up with a great plan that met our insurance goals and came in at a cost far below what we had been paying for less coverage. I would encourage anyone with insurance needs to reach out to him for a review of coverage and costs.

Helped select insurance. Provided good guidance on which services to pick.

Steve is exceptionally professional, educated, and easy to work with. He continues to keep us informed and we know he's always a quick call away should we need anything. Thank you for the great service Steve!

Steven is an excellent representative. He is attentive, and seems to enjoy helping his clients make the best decisions.  Thanks Steven.

Good rates, quick response, company recommended handled our claim very well.

Steven was super helpful for all my questions and made the chore of finding reasonably priced insurance so much easier. Much appreciated.

Steven was extremely helpful in reviewing all of my policies for my primary residence and investment properties as well as my auto policies.  His rates were competitive and he made smart recommendations on how to enhance my coverage and control my costs.  He is definitely very experienced.

Steven is the best agent I've ever worked with. He explains everything very thoroughly and takes time to make sure we look at all scenarios and cases and explains each one in detail. I highly recommend working with Steven!

Liberty Mutual insurance provided a prompt and good value service for my insurance needs. I have my home and car insurance with them and their amounts covered, as well as deductibles are reasonable.

Prompt and professional service are the hallmarks of an outstanding insurance agent. Thank you Steve and Liberty Mutual!

Steven was an immensely supportive and informative asset when getting our insurance squared away after moving from out of state!

Steve is awesome, I highly recommend. He has great low auto insurance rates

I was looking to replace my previous agent that was not very attentive.  I was introduced to Mr. Gininger and from our first chat, I could tell he was really looking out for MY best interest. He has a very calm and grounded personality, and he helped me figure out the best policy for me and described the pro's & co's of the different options.  I felt like a totally informed consumer.  I am grateful for his wisdom and suggestions.

Steven really helped me to get insurance after my insurance was charging me twice a month and etc he helped me get a good quote with the most coverage thank you very much

I called Steven not knowing anything about insurance and he broke it down for me in terms I could understand. (Thank God!) He got me great coverage for both of my properties and my car at an affordable rate. He was very knowledgeable and I didn’t have to guess how much coverage I needed for what, he lead me in the right direction and I feel much more confident about my insurance coverage now than I ever have before. Thanks Steven!

Steven is professional, knowledgeable, has great follow though, and a excellent skillset to help resolve his clients concerns. He has a unique ability to simplify complex issues and provide clear advice to help his clients make informed choices. And he also saved us a lot of money! I recommend Steven to anyone looking for a better option for their insurance needs.

Steven is a great guy who looked after my best interests and looking out for my family and I.  What started as home insurance ended up being automotive and will be eventually life insurance.  If you looking for someone that actually cares Steven is your guy!!!

Mr.Steven did a superb job on getting me a quote for my house insurance. He manage to give me the lowest from all the other insurance company like (geico, safeco and usaa). Even after closing the deal with me he still keep in contact with me making sure my move was smooth. Really appreciate your help!

-Max

I know there are a lot of very good insurance folks out there but Steven has to be up there with the best.  Very easy to talk to and not forceful but also gives options I hadn’t thought about.  All very quickly and professionally.  And it helps he has over a decade of experience.  Just a very good person overall.

Steven helped us with securing an homeowners insurance policy and in the process of obtainable an auto insurance policy.  It was one of the easiest transactions I’ve completed.  He was very thorough and knowledgeable of the products and services he had to offer.  He was also very responsive to any questions we had.  I highly recommend speaking to Steven with any of your insurance needs.

Excellent and knowledgeable agent, really helps you understand insurance and protects your assets.  Very good competitive quotes and service and explains what is best for you.

I am very satisfied with the effective, competent, and prompt services Steven provides.  He listens to my financial risk management needs and provides information and insurance policies (3) that meets my wife and my requirements.  Thank you very much!
Roland James Roaches

Thank you Steve and team for your great and prompt service.

I have purchased multiple polices from Steven and could not ask for more.  He went above and beyond to make sure my family got the best rates for home and auto while making us comfortable and stress free through out the process.  Steven always makes himself available to address any questions or concerns.  I feel like he is more of a friend than an insurance agent!  Steven has my 100% recommendation to handle any of your insurance needs.

I lost my home insurance due to an unfinished remodel. When the insurance agent came to inspect, windows and a door weren’t installed, so they canceled us. Steven quickly found us another company to work with. He found us the best rates as well when compared to a couple other companies. He came highly recommended from our lender, and he definitely saved us some money.

Homeowners insurance was what I was in the market for when I was purchasing a house in August. The house was in a high fire area.  Steve Gininger of Liberty Mutual Insurance & his staff knew exactly what to do since, as we all know it's difficult to insure a house in certain areas.  He & his staff were very helpful in explaining the insurance situation in high fire areas and how it works.  I appreciated everything they did,  since I was a first time home buyer.
When I mentioned to Steve that I had a couple of classic cars, he informed me that he also could help me with Hagerty Car Insurance. Exactly what I was looking for to insure my cars.  When I got settled, I reached out to his office, and Julie was to help me  to insure my cars.    Thank you to Steve & his office staff for assisting me with my insurance needs now and in the future !
Pamela Barron Burns

Steven has been extremely helpful and responsive when we were searching for different types of insurance policies: home, earthquake, jewelry. He is friendly and very responsive. Extremely easy to work with.  Highly recommend working with him and Liberty Mutual!

Steven was a pleasure to work with. I'm a first time home buyer and was very nervous about the whole process. When it turned to homeowners insurance, Steven made the process very easy to understand and walked me through all the answers to my questions.

Steven is a fantastic Agent! He is very knowledgeable, responsive and easy to work with. Not to mention he offers the best rates for insurance! Steven helped quote home insurance for me for eight months as I fell in and out of escrow on different properties. Each time I called Steven he had the best response time and offered the best rates. I will definitely continue to use Steven, and I highly recommend you reach out to him for all your insurance needs!

Steve is professional, efficient, and honest!

Great experience working with Steve to bundle our homes and auto.

Steven is a true professional. Great communication, very knowledgeable, professional and responsive. I've had a great experience with Steven and will continue to recommend his services to family and friends.

We initially were looking around for just home insurance when we contacted Steven. He was very friendly, helpful and thoroughly explained everything. Without any pressure he gave us information about car insurance as well. He answered all of our questions and we decided to switch to Liberty Mutual, we got better coverage and we even saved money. We will definitely recommend Steven to our family and friends, he's easy to talk to.

Steve
Helped me on the fly and took the time to get me best rates…. Perfect professional gentleman..
Thank you
Julie

Steven called me after I had already received and finalized on a quote with a previous customer service representative. He was so kind to give me a call and let me know, that essentially we could do better. He did his homework before he called me and set me up with the best policy to fit my needs and my home. He was professional, efficient, and provided me with amazing customer service. I would recommend Steven.

Steven has been great to work with - he took the time to help me understand what exactly I was buying (with umbrella, auto, and renters insurance) and made sure to answer every question I had. Looking forward to continuing getting insurance from him!

I’ve been working with Steven for almost ten years since I moved to San Diego and he is very knowledgeable, professional and personable. He has always recommended policies that are a good fit for me and I trust his guidance. Highly recommend.

Steven was very efficient and helpful! He also gave great advice.

Susanne is incredibly helpful. She takes her time to walk you through everything and provides detailed information in writing.  I’ve used her for countless years for auto, home, renters, and umbrella policies… and I’m so pleased I did.  She’s made everything smooth and easy.

Susanne is my go to for any Property & Casualty needs! She truly cares about her clients and handles them all with the upmost care. She is extremely thorough, precise, and walks her clients through her process very easily. If you or anyone you know is looking for an Insurance broker for all property & casualty insurance brokerage services, Susanne is your girl!

I have been a client of Susannes for over 22 years. I have had the best service, quickest responses, genuine guidance, and thoughful ideas. I would highly recommend. 

I have known and referred clients to Susanne for 10 plus years, she is one of the best in her field.  She is always looking out for the client's best interest as far as coverage needed or not needed and is extremely responsive. I would recommend Susanne for whatever insurance needs you have!

Susanne provided us with excellent service for our renters and pet insurance.  She is very knowledgeable and professional and truly cares about her clients making sure that they get the best products for their needs.

Susanne has been so helpful! She gets back to me quickly, she is so professional and has simplified my insurance so that I don't have to spend much time thinking about it! Thank you Susanne!

Susanne was so helpful during one of the most stressful times - purchasing a new home. She was so detailed and has the best, calming nature. I recommend her to friends and family!

Susanne is my go to Insurance Agent for all my clients.  I can trust her to get things done. She is honest and very thorough!

My wife met Susanne through the school district representing Liberty Mutual and we received quotes for our automobiles. They were very good so we went with Susan and Liberty Mutual. We eventually insured our home as well when renewal was up. Susanne was very responsive. 8 mos later I purchased a Vespa to ride around town and called Susanne several times but she never returned my call. I had to call a 1-800 # to ad my Vespa to our policy. 2 years later we received our renewals and our auto insurance went through the roof on all 4 of our cars and our trailer. Me and my wife called Susanne for over a month leaving voicemail messages with no response whatsoever, Nothing. After speaking with other educators it was found that they to had skyrocketing rates with no response from the Liberty Mutual sales rep Susanne for the school district. Increased rates and no response from Susanne (10+ voicemails)so we chose not to renew. Then we chose not to renew our homeowners as well. It has been almost 2 years but I just found her business card in my glovebox. On her card she says "I support my customers before, during and after a sale". Not true. Just during the sale then you are on your own. Never ever received any kind of correspendance from Susanne. Googled her and Liberty Mutual and was prompt to write a review so this is it. Hey Susanne, call me and let me know what your thoughts are regarding this post.

Susanne has been such an asset to our family.  She is extremely knowledgeable and has helped us get just the right coverage for our needs.  I highly recommend giving her a call to see how much she can save you!

At the Liberty Mutual office in San Diego, trained local agents can help you find the coverage you need, and the discounts you deserve. Our San Diego office is located in the Kearny Mesa area, off of Ruffin Rd.Since 2002 our office has proudly served Mission Valley, downtown San Diego, Point Loma, Kearny Mesa, Mira Mesa, Chula Vista, Santee, Coronado and La Jolla.Causes close to our heartsOur representatives participate in a number of community activities including:<ul><li>Participating in the San Diego and Hispanic Chambers of Commerce.</li><li>Volunteering at local organizations through our Serve with Liberty program.</li></ul>Talk to a Liberty Mutual Agent TodayContact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

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