The Pacesetter programs recognizes Sales Representatives, in their first 4 years on the job, who perform over-and-above the expectations of the sale of Personal Insurance policies.

Pacesetter

Delaware

New Jersey

Maryland

Pennsylvania

At the Liberty Mutual office in Newark, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Newark office is located at the Christiana Executive Campus which is next to the Hilton Christiana Hotel. Our office proudly serves Newark and Northwestern Delaware. Causes close to our hearts Our representatives participate in a number of community activities including: 
<ul>
<li>Participating in the Firemark Award program serving the local community.</li>
<li>Participating in Newark Day and Newark Community Day.</li>
<li>Actively participating in several local Chambers of Commerce.</li>
</ul>Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Newark, DE

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies.

Keri, thank you for your review. We appreciate your business!

This is my first experience the staff are very helpful and personal

I'm in the middle of processing a claim for our car being rear ended while stopped at a traffic light, but so far I've been thoroughly impressed with the service from Liberty Mutual. They've initiated the repair and replacement rental for us and have been quick at everything.

Call to set up renters insurance for my daughter. Policy was set paid for and I signed the documents. I then get a call from the person who did the policy over the phone, to say that she needs to assign us to a local agent and that she would send new paperwork for a new policy. Never received the paperwork. Call multiple times and was put on hold forever. I understand Covid is messing up some service centers but not to the extent that I went through with us.

Now I am sent an email that doesn't link to my existing policies. I go to search the policy that says the information I entered is incorrect.

Extremely frustrating that you can't get through to a live person that knows what they're doing. Also their chat experience is pathetic.

Kyle Sheets is the guy for all your property and casualty needs!  He is awesome and really helped out my dad when he was in a pinch.  I must made a zillion phone calls because the DMV always needed another form, and he never lost patience.  Also, he doesn't just dropped off the face of the Earth after your initial sign up.  He helped me sort out any issues that may come up (Like giving me options when my dad had a heart attack and wasn't working or driving for a few months).  I would recommend him in a heartbeat, you won't regret it!

I had Kyle Sheets review my policies for my personal and my work vehicle, as well as my homeowners and renter's policy.  It couldn't have been easier. I've had other agents from other companies ask for my business, but they made ME do all the work.  Kyle took care of everything, and told me where he could save me money.  But more importantly, he told me where he could NOT save me money, but suggested a way to change my homeowner's policy with the current provider to give me better coverage and a better rate.  When I called the other company and told them what I wanted to do, they seemed surprised, but they did admit that it would be better coverage AND a reduced rate.  Why didn't they offer that to me in the first place?
My first stop for insurance will always be Kyle at Liberty Mutual. He looked out for me first instead of trying to sell me something I didn't need.

Kyle took a look at my policy and was able to find all of the gaps in coverage in my current plan.  He got me covered at a great rate.  Kyle is professional, reliable and really knows his stuff.  I send all of my referrals his way.

I have had Kyle review many of my clients policies and have found him to be professional, responsive and bringing great value to our clients through aggressive pricing!

Many thanks, Kyle for your good service!

Kyle is so knowledgeable of the Auto and Homeowner Insurance industry. He will help you decide what coverage is best for you, make sure you don't have any "major gaps" in your policy and if he can't help you save money or get the right product for your buck he will educate you and point you in the right direction. Trust this guy, he is one of the best!!!

Did not have a good experience with Liberty Mutual as someone whose car was hit by their policyholder.  They did not cover all the rental car expenses.

Mr. Sheets has always been extremely polite and professional to the clients I have referred to him. He explains the coverage options thoroughly so his customers are fully aware of how their new policy works. Keep it up Kyle!!

Many thanks to mrs catherine lyons for her assessting and helping ... I give u 5 stars and also liberty mutual too great company ...thanks so much catherine

I have been a Liberty client for 50+ years.  They have always been professional,knowledgeable, and accommodating.  When I have filed a claim they have been more than helpful.    Just because you might pay a lower premium with another company, you need to know how they treat you when you file a claim!  I recommend Liberty Mutual to everyone.

If I could give a negative review I would . was hit by a driver in August with liberty mutual insurance . it is now past mid December and they have still not reimbursed me for missing work or paid one bill from the hospital
UPDATE: JANUARY 25TH - NO PAYMENT MADE YET

What great people they are to work with. And they saved me hundreds.

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At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in DE, KY, MD, NJ, OH, PA, VA and WV. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

Mid-Atlantic Region Virtual Agents

Hi Jill, thanks for leaving such a positive review!

Beth is on top of every detail. She looks out for her customer’s needs. Very professional knowledgeable and friendly.

Elizabeth Otlowski

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Elizabeth Otlowski

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