The Lamplighters Club was designed to recognize initial Life and Annuity Sales efforts.

Lamplighter Award

The Pacesetter programs recognizes Sales Representatives, in their first 4 years on the job, who perform over-and-above the expectations of the sale of Personal Insurance policies.

Pacesetter

Florida

At the Liberty Mutual office in Lake Mary, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Lake Mary office is located next to Pita Pit, Publix and the Target Shopping Center. Our office proudly serves Central Florida. Causes close to our hearts Our representatives participate in a number of community activities including: 
<ul>
<li>Volunteering with the Christian Help Food Bank and the Second Harvest Food Bank of Central Florida.</li>
<li>Participating in the Orlando Chamber of Commerce Hispanic Expo.</li>
</ul>Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Lake Mary, FL

Hi Becca, the local sales agents in this office thank you for your positive review!

Every agent is very professional. They helped educate me to make sure I was properly insured . Couldn't recommend enough!

Hi Neisha, the local sales agents in this office thank you for your positive review!

Amazing service. White glove-like service. Not to mention Lisa Barton is the most helpful and amazing person I've had the pleasure to speak with. And we have the same last name, just adds to the experience!

Hi Jennifer, thank you for taking the time to leave our local sales agents such a great compliment.

Lake Mary a great team of professional agents! Highly recommend you calling for all of your insurance needs

Hi Tiffany, thanks for your kind words. We look forward to helping you again in the future.

I am a customer of Lisa Barton, so grateful for her assistance with my insurance needs!

Hi Kirsten, the local sales agents in this office thank you for your positive review!

Such a great office and the staff is so friendly and helpful!

Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.

We have so much peace knowing we have great coverage if something should happen.  Our agent Lisa Barton is knowledgeable and makes sure we have the best coverage that meets our needs. I recommend her to family and friends.

Hi Emily, thank you for taking the time to leave our local sales agents such a great compliment.

Knowledgeable & amazing agents! Multiple carrier options, wouldn’t choose anyone else to take care of me and my loved ones.

We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track!

I am very happy being a customer of Comparion and Lisa Barton! Easy to communicate with and very responsive as well as competitive rates for my policies. Highly recommend!

Hi Rachael, the local sales agents in this office thank you for your positive review! We look forward to helping you again in the future.

Every person in this office is dedicated to protecting our community by making sure the residents of it have the right policy based on their individual needs.

Hi Chace, thanks for your kind words. If you have friends who need insurance, please send them to this outstanding team!

Incredible office and staff!! Answered every question and helpful every step of the way!! Highly recommend

Hi Kristen, the local sales agents in this office thank you for your positive review!

Hi Caleb Decker, thank you for the five stars!

Hi Ernest Simmons, Thank you for taking the time to leave us a review.

Just another corporate money grubbing bunch of A-holes. They take my money and I'm just a number to them as of this moment I'm looking for a real insurance company liberty mutual sucks

Hi Koji Roman, Thank you for taking the time to leave us a review.

Hi Connie Argeñal, Thank you for taking the time to leave us a review.

Liberty Mutual has implemented social grading.  This is an afront to our "liberty" and this socialist "NWO" organization and all of it's affiliates must be de-funded!

We’d like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out!

I Just bought a 4Runner not to long ago, which I Absolutely love!! I was given Liberty Mutual as a referral for insurance through Daytona dealership. I wasnt sure who I wanted to go through bc I had already used Geico and Progressive and I didn't really experience either of them bc I hadn't needed to use my insurance on my last vehicle. I'm excited to see what Liberty can offer me when I'm in need of help and my Policy is "The Works" so I'm hoping for Greatness 🙂  I've only been insured with Liberty since Aug so I hope for the Best and Ive gotten good vibes from all of the Agents I've talked to ☺ Happy Monday!!

The agents here are very professional and respond back quickly! Highly recommended!

Keilee is a wonderful person. She is smart, hard working and an absolute pleasure to deal with.

Thank you for the 5 stars, Kristopher Talley!

I’m so grateful for your kind words, Timothy Olson. Thanks for sharing your review with us and the community.

Doug took care of me and was professional the entire time. Sorry for anyone that didn’t get a Doug

I’m so grateful for your kind words, Shanell Sims. Thanks for sharing your review with us and the community.

First time with this  insurance it's great

I’m so grateful for your kind words, Jesse Ting. Thanks for sharing your review with us and the community.

Amazing customer service! Thank you for the help!

Hi, Natalie Calderon (NatNat27)! Thank you so much for taking the time to leave us this amazing review.

Amazing service! Professional and amazing quality of customer service. Very pleased, would recommend 100%.

I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.

Very useless insurance I'm overpaying and I dont ask for much. all I asked for was for them to help me out with an appraisal after an accident . Straight no couldnt even atleast send the guy pictures to see if it was a total loss

Nancy Ellis, thank you for your review. We’re so sorry that your experience did not match your expectations.

The man made an excuse to call me back in 15 min and I'm still waiting.

I’m so grateful for your kind words, Selina Urena. Thanks for sharing your review with us and the community.

Thank you James Vu for helping me today with my policy. I really appreciate it. Great customer service.

Lisa Raines, thank you for your review. We appreciate your business!

A very good insurance company but rates are to me a little high they don't really give you any credit for being with them for a long time but never had a problem with them

Arturo Palomares, thank you for your review. We’re so sorry that your experience did not match your expectations.

Carol Gerstenhaber, thank you for letting us know about this. Your feedback helps us get better

Thank you for the 5 stars, Brenda Newton!

We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied.

horrible place and all that rudeness for a simple quote DO NOT GO HERE they to make  you pay to much

Very professional. Customer service at its best!

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

Not happy with all the complaints I have read online about them. If you look up liberty mutual and the word complaints or class action lawsuit online you will see.

WORST customer service I have ever experienced in my life. Lied to me in several conversations regarding a claim i was dealing with. Stated that they would reimburse me for what was owed to me for over a month and then all of a sudden after the check was sent out,  left a voicemail saying they couldn't do it anymore and would not respond to any of my calls or emails. Would not recommend them to my worst enemy. I am absolutely disgusted with them.

Thank you for the 5 stars, Katie Grace Ruri!

They owe me $96 for a month and a half worth of house coverage and apparently have to completely cancel the policy the get it. Completely unethical, and they certainly wouldn't have caught it and just sent it to me, even though I'd have paid for a service that wasn't in place. Ted Martin originally got me a fair quite quickly so I could show the mortgage I was ready to close. As things go, it was another month and a half later that we actually signed the papers. I specifically reached out to Ted to let him know I wanted coverage to begin closing day. He tried to tell me at first that most mortgage companies want coverage in place BEFORE signing, which I wasn't interested in for a second. 10 months later I get a bill for new coverage, the original coverage date showing on the paperwork!! I immediately called both the mortgage company and Ted's office. He was in a meeting, and the young lady I spoke with said she looked on my account and saw NO notes of an updated start date to the coverage! Then Ted responds to my email that I need to get with the mortgage company to get my refund (???) which makes no sense, since they sent him a check for the full 12 months of coverage initially AND another check to start coverage for a new policy as of 8/1/17!! They don't owe me any money, Liberty Mutual does! Now I'm getting a run around, different story every time I hear from him!!

Just read the other reviews and stay away. They will do whatever it takes to cheat you out of your money. Have fun with their "sue me" mentality if you do business with them.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, John Harrison!

I work in the restoration industry.  NO ONE focuses on their customers like Liberty does.  They really get it that their customers are #1.  Switch to them right away!

Thank you for the 5 stars, Eric Crawford!

Bill Horton, thank you for your review. We’re so sorry that your experience did not match your expectations.

Interesting, I have never done business with this company, yet there is a negative review with my name. No idea how it happened. My apologies to this firm

I put in a claim on June 10, 2019. I talked to my claims specialist Stephannie on June 12th. With in a few days, their third party vendor (Street Delivery) came out to take pictures of my home and send it back to my claims representative.

Since then, I haven't heard a WORD from Liberty Mutual. I emailed Stephannie, my wife has emailed and called her to no avail. Three weeks later, Stephannie is MIA (missing in action). I cant wait to hear what the excuse will be!! :(

Online

At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in AL, AR, FL, GA, NC, SC and TN. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

Southeast Region Virtual Agents

Hi Aisha, I appreciate the fantastic review! If you have friends who need insurance, please send them my way.

Lisa Barton is attentive and very helpful. She is willing to take her time to go over policies and quotes. When I think of a phenomenal insurance agent she is the first person that comes to mind.

Jennifer, thank you for your review. We appreciate your business!

Lisa is extremely knowledgeable and very responsive. Insurance is not easy to navigate but Lisa helped us find the policies that fits both our needs and our budget. Highly recommend!

J Davis, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

My family has had Mrs. Barton as the family agen for many years! We’ve had auto policies with lisa and recently renters insurance. During the hurricanes she walked us through what our options were and what we would expect with our policy. I don’t regret having her in our corner when it came time to figure things out. Lisa is professional, empathetic and very thorough! Extremely grateful to have her as our family agent.

Loso, we are so glad that you enjoyed your experience. Thank you for your business!

My family has had Mrs Barton as the family insurance agent for many years. We’ve had the pleasure of her services with our auto policy and renters insurance. What stands out the most about Mrs. Barton is her extreme attention to detail her willingness to make sure, (you) her client is well cared for and the level of professionalism that Mrs. Barton exudes is second to none. I am constantly telling people about on great she is and everyone I said her way agrees. Thank you Lisa!

Hi Christopher, that's great to hear! If you have friends who need insurance, please send them my way.

I have used Lisa as my insurance agent for multiple years and she always give me the best advice and lets me know if they are being competitive.  This is a agent that cares not only about my needs but she is like family and would recommend her to anyone!!!!!

I’m so grateful for your kind words, Mel B. Thanks for sharing your review with us and the community.

Extremely helpful and knowledgeable. Pleasure to do business with.
Thank You

Hi, renee humphries! Thank you so much for taking the time to leave us this amazing review.

Lisa is so friendly, honest, knowledgeable and has amazing customer service skills. She assisted me in making changes for my policy so that I got the best price in a very timely manner

Knowledgeable, friendly and always available to answer any questions. Highly recommended!

We’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Lisa has now helped with me with more than 5 policies in the last few years.  Very professional, very knowledgeable but most of all extremely responsive.

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Lisa is by far the best insurance agent I've ever met.  She has such a warming and welcoming smile, shes very easy to talk to, and is very knowledgeable about her work.

Lisa is passionate and dedicated to providing excellent service!.

Thank you for the great review! We are thrilled that you enjoyed your experience. We look forward to serving you for years to come!

Lisa is prompt to respond to inquiries & provides thorough information regarding prospective policies.  Definitely knowledgeable & professional!

I was in a bind and needed insurance on my home immediately. Lisa literally stayed at work late to help me until I was taken care of. You can not find this type of customer service these days. I can’t recommend her enough.

Lisa is always available to make changes as needed to both of my policies and willing to answer hypothetical questions quickly. Care for the Customer is definitely her expertise and I have recommended her to my dear family members knowing they'll be in good care.

Deborah, we are so thankful for you taking the time out of your day to leave this 5 star review - thank you!

Lisa reviews your policy thoroughly always making sure you get the best service and price.  I've had my policy now for several years and am glad I switched.

Lisa Barton

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