Melanie Demb

Melanie represents what an excellent customer service means. She assisted us immediately with some request regarding our homeowners insurance policy. She attended to our questions anytime of the day. With her excellent customer service, we are confident that we are in good hands with Liberty Mutual.

Melanie helped my husband and I navigate home and auto insurance policies PLUS researched and provided quotes for insuring a teen driver. She is responsive, thoughtful and incredibly professional. I am thrilled, to not only have lower rates, but a reliable and empathetic agent, I can count on. Melanie is AMAZING!

Melanie has been a dream to work with! I approached her when my home insurance was expiring with Geico and was hoping she would be able to help. Boy did she help!! She got me a great deal as well as seamlessly tacking on car insurance in later months for my new car! Then things got a little crazy outside and a giant branch fell on my roof. I submitted a claim to my home owners insurance and she helped me communicate with the claim representative to ensure that all line items were checked and I was able to get everything I needed from the company. She’s done a fabulous job in the past year and I’m excited to continue working with her!

Melanie was incredibly valuable as we selected a pet insurance policy. When we unexpectedly came home with a puppy, we were overwhelmed with all the things we needed to buy, read and plan for. Melanie made it very easy for us to pick a policy that best met our needs, and even had local vet recommendations for us. I would absolutely go to Melanie again for any additional insurance needs because she is thoughtful, detailed orientated and reliable. Frankie says thank you!

Melanie is a fantastic agent. I’ve had bad experiences with agents in the past but she’s changed my view on agents. Whenever I have questions or need to make updates to my policy she always makes time to help me.