Massachusetts

At the Liberty Mutual office in Framingham, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Framingham office is located on Rt. 30 in the same building as Fidelity Investments, across from the Kia dealership and next door to REI. For more than 25 years our office has proudly served Natick, Framingham, Ashland, Holliston, Sudbury and Weston. Causes close to our hearts Our representatives participate in a number of community activities including: 
<ul>
<li>Volunteering at a local Boys &amp; Girls Club as part of the Serve with Liberty program.</li>
<li>Helping at the St. Vincent de Paul Food Bank by helping to prepare groceries.</li>
</ul>Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Framingham, MA

Hello Paul! Thank you for the five-star review!

Hello Ryan, Thank you for the five-star review!

Hi Sarah, thanks for your kind words. We appreciate you recommending our consultation services and we're happy to hear that you had a wonderful customer experience.

Amber was extremely knowledgeable and professional. She took the time to explain my coverage and options while saving me a ton on my insurance! I highly recommend her to everyone!

Hi Old Friend, Thank you for the five-star review!

Hi Jackie, our local sales agents in this office thank you for your positive review!

I found the agents at the Framingham location to be extremely knowledgable and responsive. Would highly recommend working with any agent at this location!

Hi Sonny, Thank you for the five-star review!

Terrible service  I try canceling I was never able to get to anyone on the phone I had the insurance for 11 years they were never helpful

Thank you, Roy Connors. We set high standards for ourselves, and we are sorry to hear this was not met in your interaction.

Thank you for the 5 stars, Jeffrey Hatch!

Impossible to speak to a human. Agency doesn’t answer the phone. All cals directed to central endless menus.

Thank you for the 5 stars, adrian steele!

Very bad service and irresponsible insurance company. Very bad communication

I didn't resolve anything I couldn't talk to anybody just automated machines

I called because I wasn't sure how to move my bill back, they gave me clear instructions on the website and answered my questions. Whenever I call with questions, the representative on the other end is always helpful and always gets my needs met.

Juliana Abrantes helped me TREMENDOUSLY with her great customer service on getting me the best insurance coverage possible for my car. She was very patient and polite while I told her my situation with my pass insurance coverage. She then did her best to see if she could give me a better coverage and she sure did! I recommend asking for Juliana if you want great customer service and a representative that truly wants nothing but the best for her clients.

Very helpful for navigating my trade in and registration questions.

Their TV commercials where they try to claim a moral high ground make me sick.  All of the dealings I've ever had with this company have in my opinion been bordering on fraud.  They've used all the tricks in the book: overcharging premiums, underappraising losses, purposeful delays, unwillingness to pay out, etc.  Liberty Mutual is BY FAR far the WORST insurance company I've ever had to deal with.

TERRIBLE PLACE TO WORK. I was there for 2 weeks and hated it. I used to cry before I would get into work because of the place  was so awful. THOMAS VON JESS is ignorant and rude to his coworkers. Though he is the boss you would think he is a team player he is very rude. The minute I was a new administrative assistant people told me I had to be on my toes because he is rude and you needed to suck up to him. NO ONE ONE LIKES HIM IN HIS OFFICE. Though they work for him they suck up to him to be on his good side and yet they ALL DON'T LIKE HIM. He is IGNORANT about Portuguese people and said a rude comment while I was working with him because she did not speak any English. He is very nit picky, from having a snack at your desk to leaving your jacket on your chair. THIS MAN IS A MENACE. One of the WORST  branches and he should be fired. I should've reported his comment to human resources.

The worst ever , I cancelled after one month, but they kept sending me a $2000 bill which was my bill for the whole year , called so many times, but nobody was getting what I'm talking about , don't ever go with them.

I like the reasonable prices for insurance

Worst customer service experience of my life. Attempting over the phone to get the required insurance document to register a newly purchased vehicle through a private sale. Have received wonderful assurances that the next version I received would be correct. So far I've received 9 (count 'em--9) versions of the form, each one promised to be correct, and still the form is incorrect. Can't make this stuff up. Giving them 1 star is being generous

Nobody answers the phone here !
I spend huge money to insure my house and automobile polices ( which are multiple ).
But nobody can pick up the phone to speak to us policy holders..
Guess what ?
Time for a change !
Bye Bye

Online

At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in CT, MA, ME, NH, NY, RI and VT. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

Northeast Region Virtual Agents

Hello Nellz, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Daniel bishop hands down the best …this process was not only easy but also  great communication as well…thanks again Daniel I appreciate it

Hi towhappy, Thank you for taking the time to leave us a review. I appreciate the fantastic review and are glad I could be of service. I look forward to helping you again in the future.

He was so very helpful and explained everything in detail. He convinced me not to leave Liberty mutual. Even though my coverage almost doubled on new policy because of a lapse of payment to the old policy that was still paid in full. He is a great agent to have on your team 💪 I have just reinsured all four of my vehicles back with Liberty mutual and homeowners insurance under new policies. Hopefully this gets better next year and I get back to my normal rates.

Hi Luis, that's great to hear! I’m thrilled that you are satisfied with my services.

Daniel is a very helpful Yong man.
I am so glad I had hem to help me.

Thank you, Eric. This review made our day! I’m so glad you had a good experience.

Great customer service, all around great agent!!

I am so glad that you enjoyed your experience. Thank you for your business!

Dani is always there to help with anything he is always just a phone call away. He helped me with my first car and my new one. He made it so easy for me with my insurance.

Hi Robert, that's great to hear! I’m so glad you had a good experience. I wish you all the best.

Dan Bishop made the transition from one insurance co to my new one smooth, seamless and professional, am greatly appreciative of this

Jill, I am so glad that you've enjoyed your experience. Thank you for your business!

We have been customers at Liberty Mutual for several years. Daniel is our agent and always answers our questions and is very pleasant.

I’m so grateful for your kind words, Hunter. Thanks for sharing your review with us and the community!

Daniel Bishop was so easy to work with. He was quick to get back to me and got what I needed done without any hassle. I couldn't be any happier. Thank you Daniel for making this the best experience

Hi Grace, that's great to hear! I loved being of service to you and hope I can assist you again soon.

Helped me find get the best price, in a very timely manner.  Looked up all the different possibilities for me.

Thank you, Mike! I look forward to helping you again in the future.

Danny was fast and responsive when I needed to get a new insurance policy quickly. He went out of his way to make the process easy and convenient for me.

Hi Kranthi, that's great to hear! I look forward to helping you again in the future.

Hi, Samantha! Thank you so much for taking the time to leave us this amazing review. Please don't hesitate to contact me next time you want help with insurance.

Very easy to work with and flexible to my availability.

I’m so grateful for your kind words, Antho. I loved being of service to you and hope I can assist you again soon!

Having quite a struggle with all my options with other insurance agents Dan by far was the most effective at getting me one of the lowest rates for insurance I’ve had one of the coolest agents I’ve come by and overall made the entire process of me setting insurance up one of the easiest by far If it’ll be anyone I recommend for insurance id definitely always recommend Dan he’ll definitely make sure you’re covered! pun intended.

I’m so grateful for your kind words, Anne. I loved being of service to you and hope I can assist you again soon!

Daniel was outstanding!! That doesn’t even come close to expressing how amazing and helpful and pleasant he was. The best customer service experience I have had in a very very long time.
EXCEPTIONAL!!!!!

Hi Bryan, that's great to hear! I appreciate you taking the time to let us know about your experience. I look forward to helping you again in the future!

Listened to my needs and quickly responded. Highly recommend!!👍

Hi Mishaliz, that's great to hear! It was a pleasure working with you. I appreciate you taking the time to let us know about your experience!

Great communication and service. Whenever I have questions or need assistance Daniel is always available and attentive. He has helped me with my car insurance and home insurance! Amazing customer service skills. I truly appreciate him and the amazing service he has provided to me and my family!

Hi Carolina, I'm so glad you had a good experience. I look forward to serving your insurance needs for years to come!

Daniel helped me decrease my monthly insurance bill, help me get other coverages I needed which I’m very thankful for, explains everything in a detail and understandable way. Very recommended, knows what he’s doing and enjoys helping people.

Marissa, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Daniel made getting insurance quick and painless! Very responsive and answered all my questions thoroughly.

John Stein, we’re so glad you had a good experience. My job is to advise you on all your insurance needs and I am so pleased I could do that. I look forward to helping you again in the future!

I recently traveled to Massachusetts from another state to purchase a car for a child who recently graduated college. I was under the impression that I could continue auto coverage under my big-box insurer only to discover that a car licensed in Mass. must have an insurance policy written in Mass. Daniel was recommended as a POC for insurance purposes and i cannot say enough in regards to the service he provided. Daniel provided a very detailed quote and had our family a policy in less than 24 hours after I first contacted him. He sought after and provided additional discounts which applied to our particular needs by bundling coverage and seeking alternatives. His follow-up and professionalism were top-notch and i was kept informed every step of the way. His effort was simply stellar!

Arun, we are so glad that you enjoyed your experience. Thank you for your business!

Very responsive. Helped me close out my car insurance in time.

Paul, we are so glad that you enjoyed your experience. Thank you for your business!

Daniel was fast, professional and effective. I texted in the AM and hours later was signing the right documents. Highly recommended. Thank you Daniel.

Meredith, we are so glad that you enjoyed your experience. Thank you for your business!

Daniel is extremely helpful; I never thought getting insurance at a good price would be so effortless. He is knowledgeable and great at answering questions.

Wise Men TV, we’re so glad you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thank you for your kind words!

Daniel Bishop provided me with phenomenal customer service. Daniel went out of his way to find me the best quote possible tailored to my immediate needs. Daniel has excellent follow through and stella customer service I would recommend him to all my friends and family.

I’m so grateful for your kind words, Emily. Thank you for sharing your review with us!

Dan was very responsive and comprehensive about getting me an insurance policy that fit all my needs

Mehtab, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Dan is professional and super responsive! He gave us insights and took time to explain the process to us and has been communicative even after setting up e policy.

William, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Daniel is awesome he helped out me and my whole family with the best prices possible lowered our monthly bill drastically all around amazing guy!! I highly recommend to anyone looking for any type of insurance!!!!

I’m so grateful for your kind words, Kevin. Thanks for sharing your review with us!

Danny is incredible! Saved my customers 1000’s of Dollars! Strongly recommend getting a quote from Danny, he will not disappoint.

Thanks for your kind words, Jennifer. We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day!

I have worked with Daniel Bishop for a couple of years.  He provided me with the best customer service and always go out of his way to help me in finding the best quote.  Excellent follow through in everything!  I never worked with any insurance agent with such excellent service!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words Tara!

Working with Daniel was so easy and enjoyable.  Makes himself available to answer all of your questions and concerns.  Extremely knowledgeable giving you the confidence to trust in making the right decisions for your insurance needs.  Very professional and kind. Put alot of time into getting the best possible price.  Truly a pleasure to work with. Thank you for a great job well done.  Definitely attentive to my personal needs making it an all around positive experience.

I've been working with Dan for a few years now and he is amazing!! He has helped me with multiple apartments, boat, car insurance - you name it! He's tremendous in finding me new ways to save money and is extremely responsive and easy to work with. I'm able to text him whenever I need anything which makes communicating super convenient. Insurance is typically such a pain but Dan makes it easy.

Daniel is awesome. Super communicative, really clear, goes out of his way to be sure I have the best deal possible

Dan is the best and he has made my life so easier by walking me through the discounts they can offer, and helping me cancel my current policy. He knows exactly what I need for auto insurance. And he was so patient as we went back and forth to change the policy details.

Daniel was extremely responsive and easy to work with! He took the time to show me all different quote options, and was very courteous and professional. The insurance buying process was so quick and easy, I would recommend him to anyone!!

massiel nunez, we always aim to deliver a great experience. Thanks for taking the time to bring this to our attention.

Thank you for the 5 stars, Kristopher Masrof!

Dan is always available for my clients when they need him. He always meets customer expectations and completes his process in a timely matter.

SaraKate, we are so glad that you enjoyed your experience. Thank you for your business!

Daniel was very professional and efficient. He was able to save me money and I’ll now have better coverage than my last policy from a different company. He was extremely helpful and explained everything well. I would definitely recommend!

Alex, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Daniel was such a pleasure to work with. I came into this knowing NOTHING about car insurance but wanted to research my options. Daniel was super helpful and did a great job of walking me through the process without me feeling silly or uninformed. We ended up figuring out an option that fit my needs and was a much lower rate than what I was paying with another provider. Daniel went above and beyond and found an even BETTER deal for me, saving me even more. I’ll always contact him again for insurance needs. He’s responsive by text (as in within the hour!) and just a genuinely nice person to work with. Thanks again!

Paul, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Provides great service and always responds to any questions in a timely fashion.

Daniel Bishop

Get a quote with
Daniel

Get a quote with
Daniel

Get a quote with
Daniel

My office

Get claims help

About me

Customer Reviews

Call for a quote

1-508-416-1235

24/7 Roadside Assistance

1-800-426-9898

About Liberty Mutual

Quick Links

Daniel Bishop

Get a quote withDaniel

Get a quote withDaniel

Get a quote withDaniel

My office

Get claims help

About me

Customer Reviews

Get a quote with
Daniel

Get a quote with
Daniel

Get a quote with
Daniel