Massachusetts

Tony did a great job of understanding our needs and helping us through insuring our first home. He was able to save us money on our auto as well. Highly recommend!

Tony was super easy to work with and was there every step of the way. I highly recommend giving him a call!

Sales Representative

Connecticut

New Hampshire

Rhode Island

Lead Sales Representative

Extremely professional and hardworking. She has gone above and beyond to give me a quote and has shown true dedication to her career! I look forward to potentially working with her in the future on my insurance needs! 

Best experience. Best price. Super friendly and easy to work with. Highly recommend.

Anthony is a great agent, professional and always responsive!

Can't recommend Anthony highly enough!  He has saved my fiancé a good deal on auto insurance, and took good care of us with jewelry insurance.  He actively looks to save us money, and honest enough to let me know my current auto and home insurance is a great deal.  I'll always go to Anthony at renewal time to see what he can do!

Anthony has been my agent for a few years now and he does a great job! He got me the best prices available for the coverage I needed. Additionally, he is always available and responses to make updates to my policy when circumstances in my life change. Thank you, Anthony!

Benjamin Maxwell is a huge lifesaver! Saved me almost $300 on my old car insurance. Now i’m paying $260 a month full coverage. Thank you very much!

Very friendly, very helpful, very professional and very knowledgeable. Best customer service I’ve ever had honestly, he was extremely patient with me despite me having many questions. Definitely recommend Ben if you’re looking for new
insurance.

Ben is the man.  Makes switching easy and works hard to find you the best price possible

Ben is a great professional! Every single time he has given me the most competitive insurance quotes. I never quite understood how insurance works and its wonderful to have a knowledgable reassuring voice when you need it. I would give his 6 stars if I could.

Ben was extremely helpful in helping us get the paperwork and informs needed when buying a new vehicle.

Was very responsive and made everything extremely easy while working with the car dealership!

Will certainly go through him with anything insurance wise going forward.

Highly recommended!

BEST INSURANCE AGENT EVER!! He was recommended to me by a friend on social media. I reached out to him and he helped me saved over $150 on my auto insurance and I have full coverage and rental coverage for only $200 a month ! I also recommended him to people on social media and he helped over 10 of my friends save HUNDREDS of dollars on their insurance! He’s very responsive and great customer service,  he will work with you and your budget and try to get you the best quote he can ! 10/10 would continue to recommend him to everybody 😊

Ben was able to save me $2000/yr, was super fast to respond and willing to help in anyway he could. I’ve referred a lot of people to him because he’s the BEST, every person I’ve sent to him accepted the quote and was happy.

Excellent got right work on my policy and took care of all the details right up to getting a nurse to the policy holders home I talked w 3other life ins.co.and this gentleman is the best

She went above and beyond to help me find a good rate!

I could not say enough good things about Danielle! Thank you for everything

Danielle was great. Made the process of switching insurance easy. Was very responsive.

Danielle is great honest and always there when I need her phone call away gets you what you need only never more lowest-priced  knows her job highly recomended!!!! You wont regret ever changing saved me lots money per year no joke and I like to I save money so call  danielle happy  !!

Ms. Happy was enormously helpful, courteous, professional, and caring. Would not go to anyone else!!  Highly recommend!!

Jeremy is always super knowledgeable, helpful, and responsive. Highly recommended!

Highly recommend! I've known Jeremy for many many years! He's professional, friendly & knows his stuff! For anything insurance, I cant recommend Jeremy King enough!!

Jeremy has been my insurance go-to for over a year now and I couldn’t be happier. Any time I’ve had a question or a weird situation pop up, he gets to the bottom of it and finds the answer. Very quick to respond, he makes the process very easy and he helped me save hundreds of dollars just in our first interaction. You won’t find someone that cares more about helping!

Wonderful experience. Pleasure to work with. Quick and easy.

I worked with Jeremy King on insurance for my new auto. He was prompt, courteous, knowledgeable and really thorough. He offered me options and took care of me needs in mere minutes! Thank you Jeremy for your fantastic customer service!

Fast, friendly, informative and super helpful! What a joy it was to speak with Jeremy King. Wish all agents could meet his exceptional customer service!

Jeremy goes above and beyond to help you get right quotes. It’s been a pleasure to work with him.

Jeremy got my auto and renter's insurance set up - painless, professional & got me exactly what I needed on my policies. Highly recommended!

Jeremy was Extremely helpful willing to go the extra mile

Jeremy has been to work with. He is always there and helpful when I need his assistance.

Jeremy has helped me obtain home owners and auto insurance. On top of having an approachable personality and tons of knowledge, He has been easily accessible, able to answer all of my questions and always seeking better rates for the policies. A+++

Jeremy is an enthusiastic and personable professional who goes above and beyond for his clients. He's an excellent agent!

Jeremy handsdown, one of the most  professional and personable representative,  especially in the insurance feild,  I've worked with. I was introduced to Jeremy last April in 2021. In April 2021 I leased a jeep, and he guided me through the right steps to pick the right insurance for me. A few months ago my insurance contract was up and he connected me with another provider. He was able to get that done withing minutes for me! From then till now Jeremy has always his undivided attention when it came to working with me. He is very knowledgeable,  and fast at responding. Anytime I had a question or concern , he was able to get back to me withing minutes and have it resolved within the next 24 h.  As I said he's very personable and made me feel like he truly cares about is clients. He always check in through the months and checks on his customers to see how their doing.. not just about insurance needs but on a personal Level   just to say hi and hope all is well.

I highly recommend giving Jeremy a call, you will not waste your time and will be satisfied.

Jeremy is the best! Extremely great service at all times and always a pleasure to work with!

Jeremy has been our agent for almost 2 years now. I can't say enough about the exceptional service he has provided and continues to provide. He is more than knowledgeable and always willing to go the extra mile. He's quick to respond to any needs or questions and has always followed through. I highly recommend him for all your insurance needs!

No words to describe Jeremy, he’s awesome! Every time he takes his time and breaks down everything for my husband and I. Amazing how his always reachable and solve things so easy and fast. He always explained every detail and cares about his customers like family!!🥰 I’ve been working with him for the past2+ years and he’s amazing!

He was very helpful,  giving his best effort, being transparent and easy-going.  I highly recommend his service.

Passionate, well spoken representative that caters to your options and finds the best solution.

We are new to  MA and Jeremy made us feel like friends. He was amazing at explaining the policies and finding what worked best for us.

We just want to thank you Jeremy for the amazing rate you got us on our Auto Insurance! He got us double the coverage & save us over a $1,000 a year compared to our previous policy!! Highly Recommended!!!
Steve&Cindy

I wish i could give Jeremy 1000 stars!
I had been shopping for insurance for almost 3 days with no luck at a premium i could afford working part time, Jeremy texted me saying he could help! And he did!!! He got me a rate that was reasonable and i got all the coverage im required to have.
A+++++++
Thank you!

Jeremy is a motivated professional. If you ring his phone he will answer promptly or get back to you in due time. You can get an answer from Jeremy at 8 pm with any questions you have, he's there to take care of you. He helped me get a policy I'm happy with in a pinch. He was able to not only give me multiple options on my coverage but find something affordable for me despite my colorful driving record. I highly recommend Jeremy for all insurance needs, not just auto!

Jeremy has provided the most personalized experience I have ever had with an agent. He has helped me immensely through the process of getting my policies set up and is very patient in times where I had a lot of questions and concerns. The guy is a straight shooter. Highly recommended!

I told Jeremy exactly what I was looking for, and he made it happen. A total pro, Jeremy King is your one-stop shop for world-class insurance service. You won't be disappointed!

I reached out to Jeremy based on a referral from the dealer while purchasing my new car. Jeremy was responsive, took his time to get to understand my needs and provided me with a great option that saves me hundreds on my policy, If you are thinking about working with Jeremy, you can do so with confidence.

Absolutely amazing to work with! Super responsive and goes above and beyond to get things done. Absolutely love working with him and I hope to do so for a long time

Very personable, informative, and advantageous.

Jeremy is very responsive, he makes recommendations for the products that best fits your life and not just to get a sale. I highly recommend him to anyone with no hestitation.

I've had many different insurance Agents throughout my life and Jeremy is BY FAR the best to work with! Not only is he professional but also has your best interests in mind while saving you money!

Jeremy King offered outstanding services! He is really personable and was willing to go above and beyond to assist me with finding and insurance agent that works well with my budget. I am so glad I was able to work with him within a small window of time. Thank you Jeremy for assisting me with all my paperwork! I look forward to continuing to work with you in the future.

Jeremy is an insurance rock god.  He got me covered completely with my auto and condo insurance...and lowered my rates!  He asks the right questions, and I feel like he really had my best interests in mind.  I would absolutely recommend this wonderful insurance nerd!  Thank you JK!!

Very professional, honest, and friendly.  easy to communicate with, knowledgeable (from both sides), and really understands the business in trying to help with every situation. would highly recommend!

Jeremy went above and beyond to make sure I not only got the best rate, but that I fully understood the car buying and insurance process as I was a first time car buyer, and was buying a car in a different state from where I lived. I would recommend Jeremy to any of my friends.

When it comes to Insurance there’s no one else to consider,Very Professional,Promp and understanding of your needs. He isn’t the one that are always complaining about he’s the one everyone is praising for the help he delivers.

Jeremy was very personable, and easy to talk to. He made switching my insurance a breeze.

I highly recommend Jeremy. He is very professional and quick to help with any issue I had. He reached out to offer me a better deal and save me money! He’s honestly the best!

Jeremy King is one of a kind person and truly remarkable with everything he does! If you want professional care he is you man. His last name is King for a reason. To any higher ups that see this, GIVE HIM A RASIE AND A PROMOTION

Jeremy was able to shop around and get me the best combination and value for all my policies. Between my house, cars and RV, he got the best absolute rate available. Even with my ‘new driver’. Prompt and professional.

Amazing!! Really nice and helpful recommend 100%👍

When we  were buying a house and looking at home insurance, Jeremy worked diligently in getting us over 5 quotes. He was able to get us the lowest quote for our home insurance. In addition, we also have other insurance policies with him. He is amazing!!

I thought I had a good value with the insurance products I had, so I was skeptical that Jeremy could make a difference. Luckily for me, he surprised me!  He saved me hundreds a year on car insurance alone.  I’ve since referred him to friends and family, all who he has helped.  Jeremy was awesome, responsive, not pushy and genuinely seemed like he wanted to help.  Highly recommend!

All our insurance is through Jeremy at Liberty Mutual, Auto, Renters and Motorcycle.  He is always quick to respond to questions and always available when i needed something.  Highly recommend going through him for all you insurance needs

Jeremy was able to save me a lot of money after a quick review of my current policy. His professionalism showed in how responsive he was to my needs, along with really knowing what he is providing his customers with. I never before felt so confident in what I was insured for as I do now.
I would highly recommend Jeremy to anyone looking for a new responsive insurance agent for Auto, Home/Renters and even Life insurance.

Jeremy has been our agent for 2 years now and has been very attentive to our needs. He found the best policies for our Home, Automobiles and Personal Liability needs.
I would recommend Jeremy to anyone who is looking for the best in any insurance needs they may have.

Jeremy took very good care of us.  Listened to our needs and didn't try and over sell.  very professional. I would HIGHLY recommend Jeremy for any and all insurance needs

I have worked with Jeremy on several insurance related transactions, and have found him to be head and shoulders above any other agent.  In my line of work (auto industry) I have the opportunity to guide clients to any number of insurance agents, and Jeremy is without a doubt my go-to guy.  He has never failed myself or any of our mutual clients.

The Liberty Leaders Club recognizes and honors the top 12% of outstanding performance in the sale of Personal Lines policies.

Liberty Leaders

The Pacesetter programs recognizes Sales Representatives, in their first 4 years on the job, who perform over-and-above the expectations of the sale of Personal Insurance policies.

Pacesetter

Pacesetter Plus

Senior Sales Representative

Karin and her team are amazing they go above and beyond so personable and I would refer any friends or family looking for a new quote the process is fast and easy thank you Karin and Josh

Best agent!  Detail oriented and attentive to needs.  Got the best rate available.  Highly recommend!

Sales Rep II

Rafael was great helped me with what I needed, and has great customer service

Rafael exceeded my expectations. He got me way better coverages than what I was expecting, for much less than what I was expecting. The best part was how quick and responsive he was with my mortgage officer and that he kept me up to date during the whole process unlike others. 10/10 great customer service!.

Rafael es una persona muy educada, eficaz, y tiene un muy buen desempeño con el cliente 

Am very grateful they help me  to get a quote in a few minutes without a hassle so big shout out to him and his team for their great work 👏

I have worked with Scott Lavallee for about 4 years now. He has been extremely helpful. The quotes are very competitive with typically more coverage than I am able to find with other insurance agencies. And its almost nice to not have to bang your head with the different insurance agency websites. Seriously, no bs, just get stuff done. I am definitely plan to stick with Scott for the foreseeable future.

Scott was a pleasure to work with. I've been shopping around for auto insurance for the past few weeks and no one beats his prices! Thank you for your help, Scott!!!!! Highly recommended!

Scott has managed our homeowners and auto insurance policies. And we have A LOT of vehicles, so our auto insurance is high. He independently reviewed our policies and approached me with a solution to save money while maintaining or increasing our coverage. He is prompt and pleasant and did I mention he saved us money!?I just emailed Scott with a question about one of our car's coverage and he took care of it immediately with no hassle. Wholeheartedly recommend Scott. 

Scott Lavallee has been our insurance agent for over 20yrs.  He is always professional and super efficient.  Scott never fails to provide the best service to our needs.  I highly recommend Scott for all your insurance needs.

Scott handles my homeowners & auto insurance and we couldn't be happier. Very informative and gives you plenty of options to choose from.

Scott has been our agent for over 12 years and has always gone above and beyond to make sure we have the best coverage for the best price for our home, vehicles, toys and umbrella insurance. Over the years as our children grew he's helped them out as well. He has saved us thousands. He's also been there to help us through any situation we're we've needed to use our insurance in. No BS, straight forward, efficient as well as thoughtful and helpful. Definitely recommend.

Scott is amazing!  I have been a customer for 5+ years and would recommend him to anyone.  He has patiently and efficiently helped me evaluate me needs periodically, sometimes finding me a better price.   Highly recommend, Thanks!!

Scot was very helpful and helped find  exactly the coverage I needed for the right price. I highly recommend him.

I’d highly recommend. Knowledgeable, and responds to messages in a timely manner. Grateful to have his help.

Scott has been a tremendous help in getting me an auto insurance. He was swift, precise and always available to help. Makes getting an insurance an easy, painless process. You're in safe hands if Scott works with you

Scott is an incredibly knowledgeable agent that worked with my family to make sure we had the right coverage at a good rate.  You really want someone who understands the ins and outs of insurance and can explain things to you. Scott has the patient to make sure you feel comfortable with the process and get the coverage you need to protect yourself. I TRUST Scott, and I feel that is a rarity in his line of work.  

Scott was the only one that was able to find me an affordable insurance rate in my time of need. All the other insurance companies were charging me outrageous amounts of money due to my young age and Scott was the only one that found me a great quote. I would highly recommend him to all my friends and family.

Scott recently began servicing all my Liberty Mutual policies and I couldn’t be happier ! He is extremely knowledgeable, professional and efficient.  Scott reviewed all my policies, recommended some great changes and saved me money as well ! It is very reassuring to know Scott has the best interests of me and my family in mind when it comes to all our insurance needs.  I would highly recommend Scott to everyone !

Scott puts his clients first. 
Offering a wide range of insurance products to best suit the client's needs. Scott's ability to put the client first is a breath of fresh air compared to others in the industry.         

Scott is all about customer service. He listens to your requests, answers knowlegeably and spends the time with you getting the details right. Scott is a long time insurance professional and he cares about making sure you get the right policies for the right price. He calls back on time, makes great suggestions as to how you can lower your premiums and actually cares about the service he is providing. There are not many agents like Scott left. Make him yours if you want a pain free experience. I can absolutely recommend Scott.

Scott is an amazing insurance agent. I've been in business with him and Liberty Mutual for more than 2 years now and he has been always able to help me whenever I have questions about insurance. All of you
guys reading this review out there, Scott is one of the the best insurance resource out there. If you're looking for one, he's your guy!!!

Scott is an amazing insurance agent. I’ve been in business with him and Liberty Mutual for more than 2 years now and he has been always able to help me whenever I have questions about insurance. All of you guys reading this review out there, Scott is the best insurance resource out there. If you’re looking for one, he’s your guys!!!

Scott is an amazing insurance agent. I’ve been in business with Scott and Liberty Mutual for more than 2 years now and he has always been really helpful with all my questions and concerns. I highly recommend everybody out there reading  this review that if you’re looking for an expert agent in insurance industry then Scott is your guy.

Scott is an amazing insurance resource. As a many year Liberty Mutual customer I was struggling with their "National" reps when it came to the specifics of the Massachusetts RMV. Scoot was the answer to all my problems.

Very responsive and helpful, I suggest you reach out to him next time you need some insurance.

A professional in every sense of the word. Willing to take the extra step to assist policy holders when it matters.
Very helpful to our family following the passing of my wife and all that that entailed in vehicle registration changes.
Expertise and customer centered skills exhibited by Scott should not go unheralded. In the competitive insurance environment he is the reason we rely on Liberty Mutual. 

It was honestly a please working with Scott. He made everything so smooth and simple. Scott was responsive, attentive, and professional through the whole process. I would definitely recommend him to my family and friends.

This is my first time working  with Scott. He was very helpful. Not to mention
extremely patient! He has the best prices out there. I 100% recommend.
-Irbaneza

I have had my home, auto, and umbrella insurance through Liberty Mutual with Scott Lavallee for years now.  He is easy to contact, easy to talk to, and makes the entire process simple and straightforward.  I refer anyone I meet who is looking for an insurance review to Scott.  One of the few good ones!

We go to Scott for our auto and home insurance.  We also insure any of our valuables with him. Scott is very professional, responsive, and you can tell he really cares about his clients.  We cant imagine using anyone else besides Scott for our insurance needs. Thank you, Scott!

I’ve been doing business with Scott for several years now. Being in the auto collision industry, I understand how important it is to have the right agent. I never worry whether I have the right insurance coverage. I’ve recommend Scott to everyone who asks. He’s responsive, diligent and most importantly honest. He makes sure your coverage is tailored to your needs. I highly recommend him.

Shaun took the time to patiently answer all of my questions and made a serious effort to get my coverage tailored to my personal needs. If I hadn't had such a good experience with Shaun, my original plan was to switch to another insurance carrier. Now I will be staying with Liberty Mutual.

I’ve been working with Shaun for well over 10 years now. It is great to know that he is always (!) out there for me when I have any questions or doubts regarding my insurance needs. I always ask a lot of questions, more or less detailed and I really appreciate the fact that he always goes above and beyond explaining everything clearly, finding the best (and affordable!) solution, and simply is an agent you can always count on. Whether is is a new policy draft, question or change to the existing one or inquiry about a future potential insurance need - he responds very quickly, often also outside of standard business hours. I strongly recommend his services and expertise for everyone who is on the market for any insurance needs. You can expect a great level of professionalism and I am sure you will be very satisfied with the level of service he provides.

Shaun was very efficient and helpful in sourcing the best home and auto policies to suit our needs and our budget!

shaun is on top of his game! He made the process easy. Even for me!

Shaun was professional and able to provide
information requested in a timely manner.  No pressure,  easy to deal with.

Shaun has amazing attention to detail and superior customer service. He made purchasing auto insurance a very smooth and easy process! He also helped me save a bunch of money. I highly recommend Shaun!

Shawn saved me a lot of money and was very responsive and professional he explained everything in detail and found me the best rates.

Shaun was professional and answered all of my questions. Delighted with the level of service.
Thank you!

Urszula has been my agent for around a decade at this point and I've always been more than satisfied with her work and commitment to me. As a matter of fact, Urszula has been my whole families agent for over a decade. She's always put us first and works to help us, not herself. Urszula will work her hardest to make sure she finds a policy and company that works best for you. Most recently, she helped me with insuring my new home. Not only did I add this additional policy to my account, she helped find ways to reduced the cost of my other policies, without losing coverage. Her work on this resulted in me not paying much more per month, even with the additional home insurance policy. This process all started with an email but once Urszula read it, She reached out over the phone directly to get it done. What's more, I missed her first call but she called again later in the same day to make sure it got completed. She works hard, is reliable and is always a pleasure to work with! Thank you Urszula!

Urszula and her team have always been helpful and working to give me the best coverage at the best price. She has always been helpful especially in urgent circumstances. I could not reccomend anyone more.

I've been working with Urszula for years and I recommend her to friends and family, knowing she will take care of them with the same care and attention that she has given me.  A really great agent!

JP and Urszula are a great team to work with. They helped me save almost $800 a year by really understanding my needs. Cheers to this team!

Sonny H. 

I have spoken with Ursala and JP a few times for various issues and they have both been incredibly helpful. They are easy to reach and always call back very quickly. I will never go back to dealing with insurance on my own.

Urszula was very helpful and professional. She got me better auto and home coverage for less. Thank you so much Urszula!!

Urszula is really helpful…
Being a new car owner, she ensured that I understand every terminologies as part of the insurance and assured that I get the highest numbers for each category with the lowest possible quote.
She is really exceptional with responding and get the process completed asap.

J.p and Ursula are great,they found me the best deal for me and they explained everything clearly,they make setting up insurance easy and understandable 

Great customer service,very profesional and always get back to you within seconds. Best#1

Answered all my questions. I was very polite and professional

Urszula is the best! She is a pleasure to work with and really goes the extra mile for her clients. I'm so grateful for all that she has done for my husband and I!

Great customer service, explained everything very well and made the process seamless for me

Consistently excellent customer service, have worked with Urszula multiple times now and every time am impressed

Urzula is the best! She is always looking to help you and has saved me a tremendous amount of money when I became a customer.

Wow absolutely Best agent representative I have ever came across. She listend and attended my every need. Gave me options and solutions. Made me feel so good about my insurance. Help me get the best policy that fit my income. She is just a great person all around I highly recommend her services.

Very helpful and transparent in explaining everything! Thanks so much for your assistance, today!

Since changing over to LibertyMutual a couple of years ago Ursula has made the transition of my large family the ability to drive our vehicles with reasonable rates and a professionalism that is very much appreciated.

Urszula did a great job explaining everything to me and changing over my insurance for home, auto and RV. She saved me a good deal of money and kept the coverages the same as prior insurers. Great job! 

Urszula is a great person to work with, very smart and professional. Knows the system very well and will go out of the way to provide great service and help. I cannot recommend enough! Don’t think twice before approaching Urszula- highly recommended!

Urszula is very patient and understanding. It is very obvious she cares about her clients and she is a super helpful and very nice! She is great at what she does and she is genuinely appreciated.

Amazing to work with! Always answers in a timely manner and makes every process seamless! Great service!

great customer service, she is awesome ! i love Urszula so much !! thank you !

Great service and will save you a lot of $$$!!

Urszula is excellent, very professional, kind and helpful. Refer your friends to her for insurance needs!

Your local Liberty Mutual office has licensed agents specializing in auto, home, pet and life insurance. We're committed to helping you find the right coverage for your insurance needs including options from other carriers. Call us today to reach a local agent - or click "Website" above to choose an agent from this office and call them directly.

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