Michigan

Great customer service and great price! Definitely recommend!

Vaughan is nothing short of amazing!!! Got me in and out with a lower rate within a day. I’m cancelling my State Farm’s insurance and definitely stick with Vaughan. Thank you! 

Sales Representative

Sales Associate

Dave definitely puts the work in!  He reviewed all of my polices and was able to get me some great rates.  He also made some really good recommendations on making some small changes to give me better coverage.  Thank you!

Dave is a great guy and definitely does the work to get you great rates... I just bought a car and within 10 mins or even less he had insurance on it before I even got to the dealership!

Very Professional, Well Knowledge, And your best bet if you need Auto, & Home Insurance, In Michigan.

Dave has been helping my wife and I for years. Holds all our policies. Always there to help and answer weird questions I have about goofy vehicles I buy or want to buy. Always makes sure we are covered.

David is a true professional and advocate for our insurance needs. Always there if we ever need him. I recommend him to all my friends and family!  He’s awesome!

David was excellent to work with.  I contacted him for an insurance quote and he worked with me to answer every question I had to make sure my comparison was accurate.  In the end we went with David and Liberty Mutual because he saved us a ton of $ per year for auto/home/rv insurance.  Very pleased so far, hopefully it stays that way if we need to make a claim.  Would definitely recommend giving David and Liberty Mutual a try.

Executive Sales Representative

I've had Foster for an agent for just about a year. Super responsive, great sense of urgency, and beyond professional. He has me a customer for life.

Quick and responsive to all questions and very knowledgeable about our insurance needs. Working with Foster was a pleasure and I would highly recommend. 

Foster walked me through every step of the process. He was quick, thorough and helpful with my homeowners and auto policy.

Foster is very knowledgeable and patient. He goes above and beyond to make sure that he takes care of all of your needs, questions and concerns. Great sense of humor and I highly recommend him for all of your insurance needs.

Foster saved us a bundle on our car insurance ( even with a teenager  ) so we switched our homeowners too. He then helped my older daughter with her renters insurance and car insurance and now they are home owners and he helped them with that too. We couldn’t be more impressed with the work he has done for our family. I have referred friends and family to him.
Thanks again Foster

All around great Agent, Anytime I call or text him, urgent or not he always meets my expectations ASAP!!

Foster is one of the best agents you can ask for. He has always been able to help out at any point in the day, answers all questions you may have, and most importantly will save you money. He is professional, yet will treat you like family.

Foster is an amazing agent! He always answers my questions and in a timely manor AND any time of the day! I love that it's super easy to get a hold of him and that he's honest about everything that I ask him. I can't picture using anyone else now!

When I got into my accident, he took care of everything that needed to be done the very next day. Very honest and professional Guy!!!

Exceptional customer service. Foster goes above and beyond to make sure his customers are taken care of.

Great customer care always there whenever I have questions. I never have to wait always responds to me and a timely manner 🙂

I had just recently got pulled over and discovered that my previous Insurance had lapsed.  I was then directed by a family member to check out Foster Frederick Liberty Mutual, I'm so glad I did not only was I able to get insurance that day but I was also able to get cheaper insurance and I'm now paying $100 less than what I was paying before. I would definitely  recommend for friends and family. I was able to have all my questions answered and worries put to bed.

Foster has been amazing to work with. He found me great pricing and explained everything to me about my coverage. He's even helped me when I was locked out of my car. He gave me a quick response and was very helpful. Thanks again Foster.

Foster Fredrick is amazing he got me a better deal then I had and is quick and explains what he is selling I always refer people to him because of his knowledge of insurance and his quickness to get what I ask done .

Very prompt and professional. Rates were very competitive. Go see Foster Frederick for all your I strange needs.

Foster is very attentive and informative during the process of switching our Auto insurance and was able to save us money as well. Any time I had a question he was there with answers and I never had to wait. Our experience was wonderful and we are happy we made the switch. 

Mr Frederick is the most professional, hard working and trustworthy insurance agent I've had the pleasure of doing business with. Because of my line of work I'm frequently looking for more work and quite often there are hiccups in my cash flow but mister Frederick always seems to come through for me with great rates and dependable attentive service. You can't go wrong by choosing him to take care of your insurance needs whether it's home, auto or recreational insurance.

Sales Rep II

Iowa

Wisconsin

South Dakota

North Dakota

Minnesota

Wyoming

Kermit has been the absolute BEST person to work with. He has saved my family thousands of dollars annually and is just a delightful human to interact with. He is efficient, courteous, effective, and very relatable. I have sent his information to so many friends and family and will continue to do so. You can't go wrong with his service.

Kermit was not only personable and understanding of my situation, but seemed to work every angle to give me the best deal.  I look forward to having an insurance agent who isn't just a suit-filler.  Thanks Kermit!

Kermit goes above and beyond! Highly recommend!!

Kermit is the best!! He's super knowledgeable and easy to talk to and will have your best interests in mind, always. I feel so much better moving into our first home knowing Kermit is in our corner. 

Kermit is well-informed, personal, and willing to spend the time on policy reviews. Plus he is super prompt! Nothing but positive things to say here.

Kermit is amazing to work with! He is super helpful and always quick to respond to questions! He has some of the most competitive rates I’ve seen! Highly recommend! ⭐️⭐️⭐️⭐️⭐️

As a real estate broker, I have overseen over 1000 real estate transactions in the past decade. And never have I met an insurance professional as helpful and responsive as Kermit Graber. Beyond incredible service and rates, he is a great sounding board for some of the challenging insurance questions I have come across.

I have been so impressed with his ability to take whatever limited amount of information I present and get a very impressive quote turned around in such an efficient amount of time. On top of this, the company behind him, Liberty Mutual, has one of the easiest to navigate sites, where I can easily, track, pay, and pull documents for all of my policies.

My only regret is that I didn't work with Kermit earlier in my career. :)

I was in the process of changing car insurance, and Kermit was very helpful in my transition. He was honest, helped me compare other rates, was quick to respond, and I was very grateful for the guidance he gave me. He helped me greatly and I am very thankful for him!

Lead Sales Representative

Illinois

Very helpful and quick to respond with answers to all of you questions.

the transactions needed to complete my needs where very difficult, but Mellissa's knowledge made the transactions happen, Iam very happy to have her as my agent she is wonderful!!!

Melissa is always very attentive and prompt in responding to my texts/calls. I know I can count on her whenever I have an insurance need and trust her expertise to get the proper coverage.

Melissa Price is a hard working insurance agent with the best customer service!  She is very knowledgeable and is able to offer competitive rates.  You can't go wrong with her on your side!!

Melissa has been awesome! Always making changes promptly and Accurately.
Thank you for all that you do!

Melissa is always great to work with. Very professional and very nice. Will definitely work with her again.

Amazing seervice. Went way out of her way to get my questions answered. If she doesnt know the answers, she will get them for you and actually will get back to you.

Melissa is always helpful with any insurance questions I may have. She helped me set up life insurance policies and was very knowledgeable on products that would fit my needs. I recommend and trust her expertise!

Got me a great deal on auto insurance. Very down to earth.

Very friendly and helps you get the best deal possible.

Every interaction I have had with Melissa has been great. She approaches every situation with integrity and a positive attitude.

Great interactions!!! Quick replies and help anytime I need it!!

Melissa is always willing to help with anything she can. She will answer a call or text anytime. Always willing to get you the best deal possible.

Michelle was extremely knowledgeable  and willing to help. Reviewed all my policies and saved me money. I would recommend  her to anyone .

Thanks again Paul Klarich

Michelle has been a great agent and is always very timely and helpful with anything I need or questions I may have.

Michelle has been my insurance agent since I switched to Liberty Mutual a few years ago.  She is very friendly and helpful.  She always answers any questions I have in a timely manner. I would recommend her to anyone looking for a great agent with a great insurance company!

Michelle has been out agent for many years, and has provided answers to many questions in ever changing insurance market and coverages. We truly appreciate her efforts on policy reviews for coverage and best selections recommended on our policies.
Thank you Michelle for giving the extra effort to insuring your customer is covered and follow up.

Michelle has been my agent for the past few year now and I have referred her to many friends based on my experience.
She is extremely responsive and always willing to help when needed.

I can't say enough praise about Michelle.
She is very prompt, reliable, & detailed.
Any time I've ever had a concern, she has responded with kindness & in a very timely manner.
I'm very blessed to have found her years ago.
10 stars!

Michelle is a great agent.  Very professional and quick to help or answer any questions.

Michelle has always been an incredible and responsive agent! She looks out for our best interest and always looks for ways to save her clients money without sacrificing their coverage. I highly recommend Michelle as an insurance agent!

Michelle is always so helpful and willing! She has gone above beyond and is quick to respond to my questions. I truly appreciate working with her.

I walked into the office without an appointment and Ryan sat down and listened to my concerns. Best part was he followed through and remembered what we talked about. I had planned on changing insurance companies but after meeting Ryan I am staying!

Ryan was very helpful and gave me multiple choices when changing over my home and auto insurance. He is very knowledgeable and friendly. I highly recommend Ryan!

Ryan has been my Insurance Agent for 5 years and he's hands down the best. From quick responses, finding any information I request and constantly finding me the best deals for home and auto...Ryan will always be my first choice!

Ryan Foerch is an excellent agent and was very helpful with our insurance needs.

Ryan has been my agent for well over a decade. He's always doing the best he can to make sure I have the best price and coverage for my family. Highly recommend Ryan, he's always looking out for you.

Always the agent to go to.  Ryan is a professional who definitely knows this business.   I gladly give 5 stars to Ryan Foerch.  This man is dedicated and doesn't give up.  His courtesy is top notch,  he will even call you back if the numbers are not there.

I've been a client of Ryan's for over 15 years.  I've stayed with him because of the personal level of service he provides.

We have been doing business with Ryan for several years. I wouldn’t want to do business with anyone else.  Quick to respond, great customer service and looks out for our best interest.  We appreciate everything he does for us.

Ryan is great! He helped us find the most affordable option for our situation and makes sure we are taken care of!

Ryan has been my agent for over 20 years and I am very pleased to have him as my insurance agent.  He is responsive, professional, and friendly.  I highly recommend his services.

Ryan Foerch is amazing. He always gets right back to me and educates me on current insurance and how it effects my premiums. I would recommend liberty mutual , Ryan to friends and family .

We have been with Ryan for many, many years. He is always helpful, reachable, and working for our benefit. Highly recommend

Ryan does an outstanding job helping us navigate the insurance world.  We have multiple policies with him for auto, home and rental properties.  He takes time asking the questions to match us with the correct coverage and discounts.  He is always willing to answer questions when we are unsure if we need to add or remove coverage.  If you don't have an agent in your corner, you need to give him a call.  Don't leave it up to an 800# with a revolving door of customer service agents who are paid hourly and by the number of calls they process.  He will be there for the long term, and has your best interest front and center.

Ryan has been my “insurance man” since 1999.  I have had auto & home owners through him. He has been a great help to me and my family.  I have referred friends & family to him and will continue.

Ryan is extremely helpful and very responsive. I absolutely appreciate everything that he has done,  and all of the questions that he has answered!

Ryan has been my auto insurance agent for a few years now.  He is very knowledgeable and smart.  He is very kind and understand my concerns.  He returns my phone calls right away.  He is the BEST agent I ever had, I truly mean it.  I tell him with most of our conversations that I really like you and you know your stuff.  He never rushes you off the phone either, he takes his time to talk to you and explains things very clearly.  The rates are the best too.  Once in a while I check other places for quotes and Ryan beats it every time!  I never want to lose Ryan, he is the BEST!

Ryan is so knowledgeable, easy to work with and truly cares for his clients. I’ve recommended him to many friends and they’ve always been incredibly impressed and happy with their switch!

I was referred to Ryan by a good friend.  So glad I switched over to him. He is very knowledgeable, quick to respond, and a good listener.  My insurance needs have changed as my family has grown and Ryan has been there to explain & provide guidance. Highly recommend.

Ryan is great! Very knowledgeable of the industry and very responsive customer service. Several years ago I switched companies to save a buck and regretted every second! The new agent messed my policy up multiple times and did not know the insurance industry. I came straight back to Ryan at Liberty Mutual and once again have had zero hiccups! By the way, Ryan worked with me and we were able to structure things a little differently to save me some money as well!

Ryan Foerch is an excellent and very experienced agent.  He is very responsive, helpful, ethical, and works hard for all his clients throughout the process of selecting and purchasing insurance.  I would highly recommend him as an agent!

Ryan Foerch is very knowledgeable and professional. His many years of expertise, and guidance for the proper insurance coverages puts our minds at ease. Thank you!

Ryan is incredibly knowledgeable and has always steeres us in the right direction. I can feel confident knowing we have the right coverage and he makes the process so easy. He is always responsive and someone you can rely on.

Ryan has always acted in our best interest whether insuring a home, cottage or automobiles.  I highly recommend him.

Ryan has been our Insurance agent for many years, he always works hard to get us the best coverage at the best rate possible in a timely manner

Ryan, was super helpful in getting me the best rates possible! Very reliable and friendly agent!

We have been using Ryan Foerch as our insurance (home and auto) agent for 10+ yrs. He is always friendly and knowledgeable. He has our best interests at heart.

Ryan is always willing to help and his recommendation regarding policies is very beneficial. He listens to your wants and explains your needs.

At first my price was at $330/Mo. Ryan got it down to $180/Mo with a better policy. Very nice and very helpful, would recommend.

Ryan is fantastic! He truly cares about his clients, and advises what is needed/recommended, versus optional insurance products with no pressure.   He takes time to listen to your insurance needs, and answers all your questions.  Always a phone call, or prompt email away.  Hands down, the best agent I’ve dealt with, and I’ve moved to different states, thus necessitating finding a new agent many times. Highly recommend you give him a call for a quote, you will be pleasantly surprised by the personal service and great policies and prices.

Ryan is amazing. He was quick to help, offered lots of options that best fit our need. Our insurance needs were taken care of fast with great service.

My husband and I are very happy to have Ryan as our agent very informative and always ready to make things cost friendly I recommend him to anyone we've been with him for 20 yrs!!

I have worked with Ryan for several years now.  He is always friendly and knowledgeable.  Today, I was purchasing a vehicle and forgot to get a proof of insurance.  I tried to get it done online and was unable to.  A quick call to Ryan and he had it done in less than 10 minutes.  I will make sure to just give him a call instead of using online.  I really appreciate the service Ryan provided.

Ryan is an excellent agent.  With all the changes in the insurance laws it is nice to have a "live" person caring for my insurance needs as he would his own.   I have peace of mind knowing that we are protected should anyone in my family be in an accident or my home have an incident.  Ryan is a great communicator and very responsive to any questions I may have.  He treats his clients like they are the only one.  If you are looking for an agent to handle your insurance needs,  definitely give Ryan a call!

Ryan has been my go-to insurance guy basically since I was 16, my parents went to him, and now I continue to use him for my Auto and Home insurance. He's super personable and always been easy to talk to. I can shoot him emails with any questions I may have and not only is he quick to respond, he makes sure my questions are answered and understood. 

10/10 recommend (: 

Been working with Ryan well over 13 years now, stand up professional that goes out of his way to ensure my insurance needs are met.  Ryan over the years has worked with me outside of normal business hours whether it was to meet claim needs or ensure that during the purchase of vehicles or homes that all documents were provided in a timely fashion.  Great guy to work with, highly recommended for insurance needs!

Ryan has been our agent at Liberty Mutual for the last 12 years and has always been easy to get ahold of. He is quick to answer questions and will make sure to get you the coverage you need at the best rates. He provides the best customer service and I would definitely recommend him for all of your insurance needs!

I continue to send all my family and as many friends to Ryan. Best of any agent I have worked with. Always watching out for us and very responsive to any of our needs. A pleasure to with with him .

Ryan has always been there for us answering our questions & getting us quotes/coverage even with short notice. We've been doing business with him for the last 6 years & we decide to stay with him every year. Thanks brother! 💪🏻👊🏻

Ryan’s years of experience and his personal, courteous service make dealing with car insurance a pleasure!

Ryan has been absolutely amazing for the past 10+ years I've been insured with him as my agent. He has helped me so much through the years. Insurance is simple with Ryan and he has proven to really have my best interest at heart. It's not often you can find someone that can represent you to a big corporation in this way. Not every place has someone you can hold accountable by name or someone that knows who you are and what you talked about the last time. Its a real bonus to have Ryan as my agent, and I don't doubt my experience is common among everyone he is an agent for.  Thanks Ryan, keep up the great work!

Ryan Foerch is always very helpful and informative.

Switched over my homeowners insurance to liberty mutual and worked with Ryan. He replied to my emails very quickly, helped me switch everything over and answered my questions. Great experience!

Ryan is amazing to work with and provides the best customer service experience!  We have had so many changes in insurance needs in the past two years and I am thankful to work with him.  He is responsive, listens and works with you to provide the best insurance coverage to fit your needs.  Thank you, Ryan!

Ryan is the best! He has so much knowledge about the industry and is  extremely trustworthy and down to earth. He keeps up to date and offers you with the services that will work best for your situation. No confusing language just straight up explanations and options. We have multiple policies with Liberty Mutual and have had to utilize service once. No joke how easy a process it was! We hardly had to do a thing and they coordinated with us and OUR needs, no questions, no hassle. The prices for services are also very reasonable and couldn't be beat by our previous agencies. We have passed on Ryan's name quite a few times now and hope others take advantage of the wonderful service he provides.

I can’t say enough about the level of service, responsiveness, and professionalism I have experienced with having Ryan as my agent for many years.   He always takes the time to understand my situation and find me the best rates.  I have found him to be very honest and forthright.   I have stayed with Liberty Mutual for many years specifically because of him and plan to remain as long as he is there.

Indiana

Sam is very responsive, listens to you and understand what you're looking for and provides best options for the coverage. He is there whenever you have a question on the policy and when there is price change, he works with you in getting lowest rate and the best coverage.

Sam makes it easy to do business. He is knowledgeable, glad to explain anything & a great to talk to. I couldn't ask for anything better with an Insurance Agent.

Best insurance agent I’ve talked to and completed business with. Sam explains quotes and your questions thoroughly and never makes you question a thing. You will know exactly what you’re getting with this very reliable agent!

Sam has promptly and professionally taken care of all my insurance needs.  When prices change, he works to figure out how I can get the lowest rate and the best coverage. I appreciate his service and it has been much better than trying to tackle insurance myself on the company's website.

Sam is extremely responsive.  Listens to what you would like and lets you know what options you have for coverage.  He is very knowledgeable and has a way of explaining things so you understand it.  He was able to beat any other price that I could find! I recommended him to my daughter and after she did her research, decided that no one can beat Sam!

He’s so considerate made good changes without asking. Always thinking ahead

Sam Thomas is the best agent bar none. I couldn’t be more pleased with his attention to detail, knowledge and expertise related to home/auto/life insurance, and above all, his warmth and positive personality.  You will not regret working with Sam. I absolutely guarantee it.

And full disclosure:  he’s my son. Some might think I’m biased. But I’m just truthful. ☺️

Sam has been amazing for all of my insurance needs. He is very responsive, he takes the time to explain my options and is always open and honest. Thank you for everything you do Sam!!!

Sam is very helpful, detail oriented, and customer focused. He’s always looking out for his client’s best interest. Would highly recommend him as your insurance agent.

I love working with Sam. Always helps me navigate through the confusing aspects of insurance mumbo jumbo so that I can make my decisions. He is super responsive and very friendly.

Sam was quick to answer all my questions and concerns and had my policy started same day!

Sam is the best insurance agent we have ever had.  He always returns phone calls, and is there every time you need him, whether it is a question or to shop around for new policies.   Highly recommend.

Sam has been a great help for our insurance needs. He’s very quick to respond to calls and take care is any issues that may arise.  I would highly recommend giving him a call if you’re in need of auto our home insurance.

Excellent custumer service by Samuel, i give him 10 out of 10, we need people like you. Thanks so much.

Working with Sam Thomas has been a pleasure. He found ways to save on my insurance coverage, which ultimately led me to moving a lot of my insurance coverage over to Liberty Mutual vs. previous provider. Sam has shown to be thorough when discussing insurance options and coverage, and is good at identifying options that best fit your needs. Sam has always been professional, and quick to respond to my phone and email's when inquiring on insurance options and or updates to my policy.

We switched over to Liberty Mutual from another provider when Sam had a visit to my local work office. He gave us a great rate, and we've been pleased with his customer service ever since.

Changes to my previous policies were hectic and fraught with mistakes from our old provider. At one point they were even insuring the vehicle I sold instead of the one I had just purchased!

Sam's attention to detail and dedication to us, as customers, has never had me worrying. He's willing to chat about coverage, make suggestions that I would have never thoughts of, explained benefits of one policy or provider over another. I can't say enough great things about this guy!

We're getting better coverage, with lower premiums and the same deductibles. Win-win-win! The best part is how responsive and professional Sam is with all of my inquiries. I've never had to wait during normal business hours for him to reply. He's always prompt, courteous, and professional. I recommend him highly to everyone I know who is searching for new insurance coverage.

If you’re looking for an insurance agent that you can rely on, then Frank is the guy! He’s on top of things, any questions you have even if he doesn’t know the answer off the top of his head, he’ll be sure to find out. So get ahold of him for all your insurance needs!

I’ve been with Frank for several years now. He’s always super helpful, very responsive, and always finds me the best rates. I recommend him to anyone I know looking for insurance. I highly recommend!

Great agent, very helpful with competitive pricing!

Excellent at what he does ...keep this guy around. 

Fantastic customer service, was very helpful and a joy to talk with! 

Frank was awesome! I had reached out to get a quote on HOI and within just a few hours I had an awesome policy quote. After shopping around, the quote Frank provided was the most competitive, had the best rate and the best coverage. Frank was easy-going, friendly, and made me feel like we were old friends. I HIGHLY recommend him for all your insurance needs - I know I will be referring friends and family for sure. Thanks again, Frank!! 

Frank Jenks, sales agent for Liberty Mutual, possesses excellent qualities
for representing his company.  His skills makes him a "Winner".

Frank was awesome!  Very friendly and helpful!! 

At the Liberty Mutual office in Grand Rapids, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Grand Rapids office is located on the south side of Cascade Rd., just east of Kenmoor and directly across from Graceland Cemetery. Since 1989 our office has proudly served the communities of the Greater Grand Rapids Area, including Wyoming, Forest Hills and Caledonia. Causes close to our hearts Our representatives participate in a number of community activities including: 
<ul>
<li>Awarding Caledonia Fire Department a $10,000 grant from Liberty Mutual during the Firemark Award campaign.</li>
<li>Volunteering and fundraising for Kid's Food Basket.</li>
</ul>Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Grand Rapids, MI

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