Michigan

Indiana

At the Liberty Mutual office in Okemos, trained local agents can help you find the coverage you need, and the discounts you deserve. Our East Lansing office is located in Heronwood Court just off of Jolly Road. The Okemos office has been in the Greater Lansing area for more than 10 years. We proudly serve Okemos, East Lansing, Greater Lansing, and surrounding areas. Causes close to our hearts Our representatives participate in a number of community activities including: 
<ul>
<li>Actively participating in the Greater Lansing Chamber of Commerce and the Meridian Area Business Association.</li>
<li>Donating our time and funds to additional local charities.</li>
</ul>Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

East Lansing, MI

Hi Kari, thank you for taking the time to leave our local sales agent such a great compliment.  This made our day!

Kevin Damesworth did a great job finding us the best insurance coverage at a price that reduced our payments substantially!  He was extremely prompt in responding to all questions and demonstrated outstanding customer service.

We can’t thank you enough for your kind words Mark. Your review means a lot to us and lets us know we’re on the right track!

If you're looking for an agent that cares and an insurance company that will stand by you, I recommend Kevin Damesworth and the Comparion Insurance Agency. I'm so thankful for his help and confidence in making the right decision to meet our insurance needs! Thanks Kevin!

Hi Amber, thank you for taking the time to leave our local sales agents such a great compliment.

Quick response, professional, timely, and great quote prices! 

Awesome experience. Kevin Damesworth wrote my life insurance and he was very patient and thorough. He also shopped me with multiple carriers for my renters, auto, and umbrella!

Hi Floyd Mitchell Jr, thanks for your kind words.

Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.

Easy to work with and with in budget as well

I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.

If you’re in need of basic services, LM has streamlined their automated services in an acceptable way.  However, today I needed a tow (on Saturday) and I was told to “make an appointment for next week” since it wasn’t an emergency. WHAT?!  I’m not making a Dental
Appointment, I just need my car towed!  This is unacceptable - especially when I’m paying over $7,000/yr for our family’s cars.  I'm going to have to pay out-of-pocket for a tow now.  (Simmering inside)

This agency has given me excellent service.

We’d like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out!

I called with an item I needed to change on my policy, online it wouldn't give me the option I needed. They lady I spoke with had it taken care of in just a couple minutes.

Called twice for roadside and no one showed so I had to call a outsource company. This company has a horrible client base too. Pretty much the whole insurance company is whack and wouldn’t recommend this company to no one not even my worst enemy

Thank you for your rating. We appreciate your business!

Thank you for your review. We’re sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.

Extremely long hold on phone. Need to hire additional employees. Become more customer service oriented.

It does not offer as many discounts as some other insurance companies.
But, they do offer year plans.

Thank you so much for taking the time to leave us this amazing review.

Kevin and his staff are excellent and do a great job delivering what insurance is coverage is needed. Very competitive!

Thank you for the 5 star review and feedback!

Insurance is a necessary evil... Liberty has been good to work with

We’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Katie is the absolute best. She definitely was my deciding factor to go to Liberty Mutual.

Thank you for your review. We appreciate your business!

Representative was polite , very helpful. Needed a copy of insurance certificate quick, no problem. Very accommodating. Thank you.

I’m grateful for your kind words. Thanks for sharing your review with us and the community.

Not only did Kevin save us money on our home and car insurance but he delivers great customer service and is always willing to go the extra mile.

The quote on the phone was a $30 difference from the next day when i went in. And because it was going to be money order instead debited from a checking the start up fee was a $96 difference.

Fantastic experience! Saved me $600 a year on homeowners and about $100 a month on autos!

Worst insurance ever.... Every mounth we get a different bill and every time we call to discuss it its always somthing new on why it went up I plan to take my service somewhere else

Went here to talk to a real person about my various insurance needs. The staff here were great.

Get a quote and we will donate $5 per quote to Susan G. Komen. Now- Nov 30

Online

At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in IL, IN, MI, MN and WI. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

Midwest Region Virtual Agents

We can’t thank you enough Tina for your kind words. Your review means a lot to us and lets us know we’re on the right track!

Excellent insurance agent. Justin provides great customer service to provide all the details and information needed to make the best insurance decisions based on your personal needs.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Alex!

Justin was absolutely awesome to work with. Very kind, knowledgeable and personable. He has made this process extremely smooth and we could not be more thankful for all of the help!!

We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track! Thanks Brenden for sharing!

Best experience I could have working with an insurance agent. From start to finish he was taking care of the smallest details (that no one thinks about until it’s TOO LATE and it’s happened) he comminuted each part of a process during a claim and was always available to talk for any questions I had or any potential changes I might need to make to my policies.
He always put me as the customer first. Don’t want to work with anyone else 🙌

This review made my day!  Thanks for the great review!

I’m so grateful for your kind words, Sarah R. Thanks for sharing your review with us and the community.

Justin got me set up with everything I needed for my small business! He's fast, efficient, and great to work with. Highly recommended!

Thank you Michelle for taking the time to leave us this great review!

Great customer service and rates: goes above and beyond, and always available!

We can’t thank you enough for your kind words, Ryan. Your review means a lot to us and lets us know we’re on the right track!

Justin really knows his stuff! Makes you feel comfortable and breaks everything down so you can truly understand it.

Thank you for your positive review!  This kind of feedback motivates us to continue exceeding quality standards.

Justin has been amazing to work with. He’s super helpful and courteous, patiently answering my myriads of questions. He takes all the work out of getting insurance!

Thanks for sharing your review with us and the community.

Justin is very responsive and easy to work with. I will be using him for all of my insurance needs.

Hi Thomas, I appreciate the fantastic review!

Justin is very professional and easy to work with. He is very responsive and made me feel very comfortable. I will be referring him to my friends and family. 

I’m so grateful for your kind words, Samuel S. Thanks for sharing your review with us and the community.

An absolute breathe of fresh air, Justin is a well of information and was extremely patient with me answering all my questions and some I didnt even know I should have. The best customer service experience I've had by far.

Tyler Belcher, we are so glad that you enjoyed your experience. Thank you for your business!

Justin is not the dry, staunch, old insurance agent of days past. He’s great to work with and does business around most schedules. He got me a quote for changing carriers on my auto and renters insurance and was up front about everything. He even redid the quote a few times to see if I could save by adjusting coverages I didn’t need immediately. I’d recommend Justin to anyone. He’s not just an insurance agent, he seems to be an actual HUMAN in this day and age of everything going automated.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Darcie Rogers!

I would recommend Justin to anyone looking for insurance. He is extremely knowledgeable. He always goes above and beyond and is so willing to help anyway he can!

Thank you for taking the time to leave us such a great compliment Ethan. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.

Justin is hands down the best around! I have been insured through him for years and can always feel safe in knowing that I am correctly insured if an issue ever arises. 10/10 would recommend regardless of what type of coverage you are looking for!

Thank you for your positive review Jadelynn!  We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track!

Justin is BY FAR the BEST and hardest working Insurance agent I’ve ever met. He works around the clock. When you need him. He’s there! 24/7. He’s extremely knowledgeable. If you’re looking for insurance of ANY kind. He’s your guy!!! He has SO MUCH dedication to his clients! Highly recommended!!!

Thank you for taking the time to leave us such a great compliment Sarah. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.

Justin has been my go to insurance guy for about a decade now, and I wouldn’t trade his advise and expertise for any other agent out there.  He tirelessly dedicates himself to helping others get the best insurance options possible for you and/or your family.        Whether you have a new car, house, business, etc., or are just feeling like you want your current policies checked for a better rate and/or coverage call him up for a quote. You won’t regret it.

Justin Hulsebos

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Justin Hulsebos

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