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At the Liberty Mutual office in Freehold, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Freehold North office is located across the street from Sam's Club and Walmart. For more than 20 years our office has proudly served the communities of Freehold, Wall and Manalapan Townships and Middletown. Causes close to our hearts Our representatives participate in a number of community activities including: 
<ul>
<li>Working with the Greater Monmouth Chamber of Commerce, the New Jersey Firefighter's Mutual Benevolent Association, New Jersey International Brotherhood of Electrical Workers and the Township of Freehold.</li>
</ul>Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Freehold, NJ

We strive hard to make every customer experience enjoyable and we’re sorry we didn't meet your expectations. I was able to research your quote and it was actually not quoted through this local sales office. All feedback is important to us and we’re sorry to hear you’ve had a negative experience. We really appreciate the time you took to write such a detailed review.

Since Liberty Mutual is running all those commercials stating that you could save x-amount of dollars on your home and auto I decided to contact them back in Sept 2022  just see if they would live-up-to all of the commercial hype and get a quote on Home & Auto insurance to see if I could get a better rate than what I already had with another company.  So we go thru the process--blah-blah-blah collecting all of my info and such; and they came back with this CRAZY number that was waaay more that what I am currently paying;
So I decided that I DID NOT want to switch companies because they were so much higher.  So here's the Good Part---They had the NERVE to send me a letter (2 months later) stating that based on their review they were unable to to provide me with service because I did not meet their requirements ---That's awfully funny when I TURNED THEM DOWN because their prices were too high!  So Liberty Mutual--You Tried It--But I have waaaay better coverage and options with my current provider FARMERS! at a MUCH LOWER RATE! So whatever cpu glitch you have get it together because you are not the company for me or my family!  #FarmersInsurance #youtriedit

Clean  friendly staff, nice prices and love the cheap chicken Monday.

Zero Stars would be more accurate.

My mom passed away.  I called to cancel her homeowner's policy after her home was sold.  Waited on hold multiple times and finally after about 40 minutes, I was told that they could NOT CANCEL my deceased mother's old homeowner's policy for a home that was owned by a NEW Homeowner.  I was told I needed to email them multiple documents, including a death certificate.  I waited three weeks, never received a refund.  Contacted them and they claim that they credited a canceled credit card that my mom used to have that I do not have access to.

Why in the world would a company think a DECEASED person's credit card would be a great place to send a refund?

If you are dealing with a deceased person, would it not make sense to confirm with grieving person's family where you are sending a credit?  This might make it easier on them?

I had to provide multiple forms of documentation to prove that she was deceased.

Liberty Mutual pretty much sent the money to the abyss!

It would have taken less than TEN SECONDS of time to email me and ask where was the best place to send the refund.  Liberty Mutual had the email address as this is where I provided PROOF MY MOTHER WAS DEAD!

Logistics dealing with the loss of loved one are multifaceted. Beyond the grief associated with it, there are endless loose ends and paperwork to take care of.

The fact that I could not simply close out her homeowner's policy on the phone after being connected to multiple reps and waiting on hold several times.  Then to only be told that they can't close a policy without death certificates and other documents.

Then I receive this message.  Your company is heartless and this action illustrates no care whatsoever and gross incompetence.

I requested a similar response like this be sent to the complaint department.

I assume my complaint will END UP IN THE ABYSS, much like my mom's refund.

Thanks For Nothing Liberty Mutual.

I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.

I am absolutely disgusted with Liberty Mutual.  I switched a little over two years ago, and I deeply regret this choice.  My original claims representative took a month to get back to me about an issue I had, and when she did finally get back to me she was nasty and rude.  I was told one thing by customer service about the same issue, but a month later they will not abide by what I was told.  I have paid for a service for two years that they will not provide now that it is needed.  I will be taking my business to another company that actually has customer service.

Very Professional And Found Me Best Rates!

I have been dealing with a bus hitting my vehicle while I was parked in a legal spot for the last 6 weeks I cannot get in touch with my agent assigned to my case her name is Nicole she sucks I wish I could send screenshots of her non-responsiveness

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, David!

I have been insured with these guys for over 5 years now,and I love this company.I previously had State Farm,which was a nightmare.I have my auto and condo policy with them ,and as of today,i have added a term life policy.Daniel took my information right over the phone.Their premiums are very fair,for the coverage you get,but what I love most is their customer service.I can make changes to my policies any time ,day or night over the phone or on the website.

Good insurance but terrible commercials! Get rid of them!!!!

Representative Adam Cholminsky gets five stars, along with the rest of the Liberty Mutual Insurance team. Highly recommend going through him to get you the best rates.

I have homeowner's insurance, car insurance, renter insurance and 4 life policies with LibMutual since the early 90s.  The customer service has tanked the past few years. Very disappointing.  Their quality of agents leave alot to be desired - the claims reps do not even call you back! Weeks go by!!! Neither does their supervisors! But, boy they have no problems deducting close to 1,000/month from my account for my policies though...  time to start shopping around.

Lori Doerrler is most exceptional. She knows everything there is to know about insurance. She answers all of your questions and makes you feel comfortable and explains all coverages. Please refer all of your friends directly to her as she works on commission.

Dan Ressegiue is a fantastic agent! If you need insurance give him a call. You won't be disappointed.

I was getting emails from a couple of agents from different agency's who wanted our insurance business. I thought Dan Ressegiue from Liberty Mutual (LM) was the best. I was able to get in touch with him in one day and set up a meeting with my husband, Dan and I later that week.

We met outside of business hours at a local Diner. Dan came prepared to our meeting. We spent over an hour with him and he answered each of our questions. His knowledge of LM's products is impeccable. I have never had such detailed answers to my questions.

We needed to make a change quickly since both our car and home insurance were expiring. Since we were going out of town for the weekend, Dan asked that I give him a call when we returned to complete our paperwork.

When I called the office, the paperwork for both policies were ready and my call was done in about 15 painless minutes.  Liberty Mutual has electronic signatures capability. The entire process was simple.  Dan's professional relationship with us was paramount in our decision to switch to Liberty Mutual. Dan was successful in getting our business because he earned our trust.

Dan has many positive attributes; I can't list them all here. He is such a pleasant person but he's equally knowledgeable of his insurance products. He has a professional style but also understands that his clients need explanations in laymen's terms. My husband and I had a great experience and we are recommending our friends, family, and you to Dan Ressegiue at Liberty Mutual.

I have had the pleasure of meeting Daniel Ressegiue at Liberty Mutual. He is extremely personable and does a phenomenal job in ensuring you are covered in the manner that is necessary. I highly recommend Daniel Ressegiue at Liberty Mutual for all of your insurance needs.

AJ was extremely helpful with home, auto and umbrella insurance. He took the time to understand my situation and guided me to the best plan for me and my family. If you are looking for an honest, helpful and reliable insurance agent, AJ is the person you must go contact.

Call me to see if we can improve your current insurance. Auto, Home, Life,Watercraft, Motorcycle 732-232-1792

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At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in DE, KY, MD, NJ, OH, PA, VA and WV. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

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