New Jersey

New York

Pennsylvania

At the Liberty Mutual office in Freehold, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Freehold North office is located across the street from Sam's Club and Walmart. For more than 20 years our office has proudly served the communities of Freehold, Wall and Manalapan Townships and Middletown. Causes close to our hearts Our representatives participate in a number of community activities including: 
<ul>
<li>Working with the Greater Monmouth Chamber of Commerce, the New Jersey Firefighter's Mutual Benevolent Association, New Jersey International Brotherhood of Electrical Workers and the Township of Freehold.</li>
</ul>Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Freehold, NJ

We strive hard to make every customer experience enjoyable and we’re sorry we didn't meet your expectations. I was able to research your quote and it was actually not quoted through this local sales office. All feedback is important to us and we’re sorry to hear you’ve had a negative experience. We really appreciate the time you took to write such a detailed review.

Since Liberty Mutual is running all those commercials stating that you could save x-amount of dollars on your home and auto I decided to contact them back in Sept 2022  just see if they would live-up-to all of the commercial hype and get a quote on Home & Auto insurance to see if I could get a better rate than what I already had with another company.  So we go thru the process--blah-blah-blah collecting all of my info and such; and they came back with this CRAZY number that was waaay more that what I am currently paying;
So I decided that I DID NOT want to switch companies because they were so much higher.  So here's the Good Part---They had the NERVE to send me a letter (2 months later) stating that based on their review they were unable to to provide me with service because I did not meet their requirements ---That's awfully funny when I TURNED THEM DOWN because their prices were too high!  So Liberty Mutual--You Tried It--But I have waaaay better coverage and options with my current provider FARMERS! at a MUCH LOWER RATE! So whatever cpu glitch you have get it together because you are not the company for me or my family!  #FarmersInsurance #youtriedit

Clean  friendly staff, nice prices and love the cheap chicken Monday.

Zero Stars would be more accurate.

My mom passed away.  I called to cancel her homeowner's policy after her home was sold.  Waited on hold multiple times and finally after about 40 minutes, I was told that they could NOT CANCEL my deceased mother's old homeowner's policy for a home that was owned by a NEW Homeowner.  I was told I needed to email them multiple documents, including a death certificate.  I waited three weeks, never received a refund.  Contacted them and they claim that they credited a canceled credit card that my mom used to have that I do not have access to.

Why in the world would a company think a DECEASED person's credit card would be a great place to send a refund?

If you are dealing with a deceased person, would it not make sense to confirm with grieving person's family where you are sending a credit?  This might make it easier on them?

I had to provide multiple forms of documentation to prove that she was deceased.

Liberty Mutual pretty much sent the money to the abyss!

It would have taken less than TEN SECONDS of time to email me and ask where was the best place to send the refund.  Liberty Mutual had the email address as this is where I provided PROOF MY MOTHER WAS DEAD!

Logistics dealing with the loss of loved one are multifaceted. Beyond the grief associated with it, there are endless loose ends and paperwork to take care of.

The fact that I could not simply close out her homeowner's policy on the phone after being connected to multiple reps and waiting on hold several times.  Then to only be told that they can't close a policy without death certificates and other documents.

Then I receive this message.  Your company is heartless and this action illustrates no care whatsoever and gross incompetence.

I requested a similar response like this be sent to the complaint department.

I assume my complaint will END UP IN THE ABYSS, much like my mom's refund.

Thanks For Nothing Liberty Mutual.

I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.

I am absolutely disgusted with Liberty Mutual.  I switched a little over two years ago, and I deeply regret this choice.  My original claims representative took a month to get back to me about an issue I had, and when she did finally get back to me she was nasty and rude.  I was told one thing by customer service about the same issue, but a month later they will not abide by what I was told.  I have paid for a service for two years that they will not provide now that it is needed.  I will be taking my business to another company that actually has customer service.

Very Professional And Found Me Best Rates!

I have been dealing with a bus hitting my vehicle while I was parked in a legal spot for the last 6 weeks I cannot get in touch with my agent assigned to my case her name is Nicole she sucks I wish I could send screenshots of her non-responsiveness

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, David!

I have been insured with these guys for over 5 years now,and I love this company.I previously had State Farm,which was a nightmare.I have my auto and condo policy with them ,and as of today,i have added a term life policy.Daniel took my information right over the phone.Their premiums are very fair,for the coverage you get,but what I love most is their customer service.I can make changes to my policies any time ,day or night over the phone or on the website.

Good insurance but terrible commercials! Get rid of them!!!!

Representative Adam Cholminsky gets five stars, along with the rest of the Liberty Mutual Insurance team. Highly recommend going through him to get you the best rates.

I have homeowner's insurance, car insurance, renter insurance and 4 life policies with LibMutual since the early 90s.  The customer service has tanked the past few years. Very disappointing.  Their quality of agents leave alot to be desired - the claims reps do not even call you back! Weeks go by!!! Neither does their supervisors! But, boy they have no problems deducting close to 1,000/month from my account for my policies though...  time to start shopping around.

Lori Doerrler is most exceptional. She knows everything there is to know about insurance. She answers all of your questions and makes you feel comfortable and explains all coverages. Please refer all of your friends directly to her as she works on commission.

Dan Ressegiue is a fantastic agent! If you need insurance give him a call. You won't be disappointed.

I was getting emails from a couple of agents from different agency's who wanted our insurance business. I thought Dan Ressegiue from Liberty Mutual (LM) was the best. I was able to get in touch with him in one day and set up a meeting with my husband, Dan and I later that week.

We met outside of business hours at a local Diner. Dan came prepared to our meeting. We spent over an hour with him and he answered each of our questions. His knowledge of LM's products is impeccable. I have never had such detailed answers to my questions.

We needed to make a change quickly since both our car and home insurance were expiring. Since we were going out of town for the weekend, Dan asked that I give him a call when we returned to complete our paperwork.

When I called the office, the paperwork for both policies were ready and my call was done in about 15 painless minutes.  Liberty Mutual has electronic signatures capability. The entire process was simple.  Dan's professional relationship with us was paramount in our decision to switch to Liberty Mutual. Dan was successful in getting our business because he earned our trust.

Dan has many positive attributes; I can't list them all here. He is such a pleasant person but he's equally knowledgeable of his insurance products. He has a professional style but also understands that his clients need explanations in laymen's terms. My husband and I had a great experience and we are recommending our friends, family, and you to Dan Ressegiue at Liberty Mutual.

I have had the pleasure of meeting Daniel Ressegiue at Liberty Mutual. He is extremely personable and does a phenomenal job in ensuring you are covered in the manner that is necessary. I highly recommend Daniel Ressegiue at Liberty Mutual for all of your insurance needs.

AJ was extremely helpful with home, auto and umbrella insurance. He took the time to understand my situation and guided me to the best plan for me and my family. If you are looking for an honest, helpful and reliable insurance agent, AJ is the person you must go contact.

Call me to see if we can improve your current insurance. Auto, Home, Life,Watercraft, Motorcycle 732-232-1792

Online

At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in DE, KY, MD, NJ, OH, PA, VA and WV. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

Mid-Atlantic Region Virtual Agents

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Yining!

I have the pleasure to work with Mark since Nov 2021. He is an excellent broker and he kindly provided me with cheaper auto insurance quotes for my new Toyota Camry 2022. I highly recommend him to anyone who is looking for auto insurance quotes. He would always have your needs in mind and he is an expert on finding the best/cheapest auto insurance quotes for anyone. Please don't hesitate to reach out to him in person and he is very resourceful.

I’m so grateful for your kind words, Nicholas. Thanks for sharing your review with us and the community.

I’ve been going back and forth with mark for about a month I work in the car business and nobody could even come close to the quote he got me exceptional customer service and I know who will be insuring all the cars I own and plan on buying

Great to hear! Tamra, thanks so much for taking the time to leave such a positive review! If you have friends who need insurance, please send them my way. If you have additional needs or questions, please reach out!

Mark is very personable and efficient. He has saved me a lot of money by finding the best rates based on my preferences. I highly recommend working with Mark!

I’m so grateful for your kind words, Nelly. Thanks for sharing your review with us and the community.

Mark was super helpful and was able to answer all my questions. I would definitely recommend him to anyone looking for pet insurance.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Zeel!

Mark gave us excellent service and exceptional attention. Especially since I have to be onsite for work on weekdays and am not available until late in the evening, he made sure to call when I would be available along with my husband, so I could also ask him questions and customized the coverage as per our needs. He also made a point to give us the simplest of explanations and examples for the options we needed, which makes for a great agent!

Hi John, thanks for leaving such a positive review! I’m thrilled that you are satisfied with our services. Please don't hesitate to contact me next time you want help with insurance.

Mark was great and extremely helpful in getting us the best rate for our auto insurance.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Ivan!

Excellent service and experience. Very knowledgeable and also save me money. Recommend 100%

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Srikanth!

Mark you were just amazing, it took 30 minutes only over the phone to get my home insurance done end to end, the subject Knowledge you have and proactively sharing all information makes you standout. Keep up the great work. Your services are due for many more.

To public who are reading my feedback, definitely consider talking to Mark.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Ed!

I have been using Mark for insurance for about a year now and there is nothing he can’t do! He is the best,  he is super polite and easy to communicate, he always puts his clients in the best position possible. I recommend Mark to EVERYONE! If your not using him your missing out !

Hi Michael, thanks for leaving such a positive review!

Mark was very helpful and on top of everything. He was very efficient and saved me a lot of time.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Tony!

Mark was great to work with all around. he was attentive in listening to my problem, and although he was in a meeting let me know immediately he would be helping me asap- this is something i have heard many times and then nothing happens BUT not in this case. Mark called me promptly and went the extra mile to ensure that i had all the pertinent information i needed to handle my problem and was super easy going and down to earth when dealing with him. There should be more people like Mark in the insurance industry and in all sales and sales related industry’s across this nation. Thank you mark for all your help, from me and my mother as well!

Hi, that's great to hear! I loved being of service to you and hope I can assist you again soon.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Debbie!

Mark is very responsive and provides quick, quality service for your insurance needs.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Ally!

Mark recently helped me pick out my first auto insurance policy! This all being so new to me, Mark was extremely patient and very informative in his approach. He broke down every detail so I could understand and I felt like I could put my full trust in his guidance! He was professional and listened to every question, concern and need I had. He made the entire experience as easy as possible! I was so pleased with my experience working with Mark. I would recommend him to anyone in need of an agent!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Afreeka!

Where do I begin?!
Working with Mark to find the best rate auto insurance was so simple-he made my terms clear didn’t attempt to oversell me and was an overall pleasure to deal with.
He was able to reduce my monthly insurance rate by 60%-I definitely could not find this rate on my own!
Thank you again Mark!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Anwar!

Goes above and beyond. Exceptional customer service and very attentive to the clients' needs. He is your man for all of your insurance needs. Highly recommend!

Hi Lenore, thanks for leaving such a positive review!

Mark is an excellent agent! He’s kind, helpful and responds immediately to your needs.

Hi Trevor, Thank you for taking the time to leave us a review.

Mark was very professional and knowledgeable in helping me with my renters insurance. Very good experience!

Hi Dan, thanks for leaving such a positive review! I appreciate the fantastic review and are glad I could be of service.

Mark is professional, thorough and courteous. Highly recommend!

Hi, Sarah! Thank you so much for taking the time to leave us this amazing review.

Mark was a great insurance agent, he had a great selection of policies to pick from, his respond to every request was quick and effective, the process was smooth and easy.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Sreedhar!

Mark has been helping me with all my insurance needs . He is very professional and informative and have explained different options based on my insurance needs. He made it a very easy process to signup for Insurance . Definitely would recommend him for any insurance related help

Hi Geri, thanks for leaving such a positive review! I loved being of service to you and hope I can assist you again soon.

Mark is great! I am very happy with his service!! Great job!

Hi Balu, thanks for leaving such a positive review!

Mark is the One and only best agent I have ever worked . He will get you what you need and in timely manner.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Mirian!

Mark was the biggest help to us, ever! We were paying exuberant costs for both home and car insurance- after working with Mark are costs were cut by almost half! He’s been easy to work with and explained every step in the process. We definitely recommend using him!

Hi Ahsan, thanks for leaving such a positive review! My job is to advise you on all your insurance needs and I am so pleased I could do that.

Mark was amazing. He explained everything in great details and went above and beyond. He made the whole process so easy and got me the best rate there was .Highly recommend him.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Emily!

After being quoted a super high rate with another company, Mark was able to help me out and find a better rate with great auto insurance coverage! Mark is personable and easy to work with and made the process swift and efficient! Thank you Mark!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Lisa!

Mark is by far the best insurance agent I have ever worked with. He was so patient and professional. He found my husband and I the best policies and took the time to explain the coverage in detail. I will never use another agent moving forward. Mark exceeds all expectations. He makes shopping for insurance so easy and stress free!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Vlad!

Great experience. Nice to work with someone who understands what they are doing and invests the time to talk through the details. Mark was very responsive both via email and phone which is hugely important.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Carmela!

Hi
Mark Caravaglio
Provided excellent service for my auto insurance needs and important information so that I  could choose a policy best for me.
I wasn’t sure if my last review posted so I am writing again
Thank you
Carmel’s Minor

Hi Allain, thanks for leaving such a positive review! I’m so glad you had a good experience. I look forward to helping you again in the future.

Mark is the best! He will find you the best and cheapest Insurance either home, auto etc! Don't hesitate to give him a call!

Hi Sharon, Thank you for taking the time to leave us a review. I’m so glad you had a good experience. Please don't hesitate to contact me next time you want help with insurance.

Excellent response.  Thoroughly explained insurance items.  Great follow up.

Linda, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Mark did an amazing job finding my home owners insurance! He got me a great rate with more coverage! He's professional, personable and he really understand the business. He knew exactly what I needed to do to ensure that I was covered for my closing. He is also patient! I ask a lot of questions and I never felt rushed. I plan to do business with him in the future.

Hi Jose, thanks for leaving such a positive review! If you have friends who need insurance, please send them my way.

Mark went above and beyond getting me the best home insurance rate AND flood insurance as well. He communicated exceptionally and was transparent about everything. Highly recommend.

Hi Noah, thanks for leaving such a positive review!

Mark Caravaglio was knowledgeable, professional, and generous with his time as he helped us understand our options. He turned a process I’d been dreading into a total breeze. Highly recommend.

Khaled, we are so glad that you enjoyed your experience. Thank you for your business!

Great to work with Mark as always. Very helpful and informative. Thanks for the great work.

Hi Adarsh, Thank you for taking the time to leave us a review. Insurance is complicated. I love to help make it simple. Please don't hesitate to contact me next time you want help with insurance.

It was great working with Mark. He helped us with Home+Auto insurance, absolute pleasure to work with him and he gave me a rate which saved me $$ compared to what the other agents were providing.

Matthew, we are so glad that you enjoyed your experience. Thank you for your business!

I was referred to Mark by my realtor for homeowners insurance. Mark was very professional, very attentive, always answered when I needed him. He is truly the best!! Use him!!!!! You won’t regret it

Hi Tanya, that's great to hear! I wish you all the best.

Very professional  and helpful got me great rated will highly recommend

Daniel, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Mark is absolutely the best! He takes his time with you making sure to best fit your needs. He took care of us as people and not just as clients. What a beautiful soul. I highly recommend him!

I’m so grateful for your kind words. Thanks for sharing your review with us and the community. If you have friends who need insurance, please send them my way.

I worked with Mark while buying my first house last summer. Not only did he get us a great deal on our home insurance, he was able to get cut our car insurance bill in half. Mark also helped me find a life insurance policy that was well within my budget.

Mark is always responsive, incredibly helpful, and goes above and beyond to find you a competitive rate. I highly recommend him, and will continue to work with him in the future.

helped me save on auto and home insurance. great guy to work with!!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Craig!

Mark has been my agent for just about 2 years now and always finds a way to lower my payment with the same level of coverage when it is time to renew. Whenever I have a question or need information, he responds that same day. It gives me great peace of mind knowing that my insurance is in good hands. I highly recommend using Mark for all of your insurance needs.

Spencer, we are so glad that you enjoyed your experience. Thank you for your business!

Mark has been a great help with my insurances. Got my policies when I closed on my house and bought my car. Ran the numbers at different places and got me the best he could. Then before I was about to pay for my renewals, called me up to mention that he found some good discounts that I now qualified for.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Jacob!

Mark not only got my the best rate I could find he also worked with me at customizing my home owners insurance perfectly to my needs. He did an excellent job in explaining all of the inclusions of my policy and was extremely quick with getting quotes out as well as revising quotes when I wanted changes. Mark has my business for future insurance needs and I recommend him to all my friends and family. I’m beyond happy with the service Mark provided. He made a very stressful home buying process a lot easier and for that I thank you!

Matt, we are so glad that you enjoyed your experience. Thank you for your business!

Mark is absolutely the greatest insurance professional I have ever met!  Not only did he handle every single one of my insurance needs (homeowner's, car, life) but I now refer him to all my clients.  A+ work thank you so much Mark.  Your speed, expertise, accuracy, responsiveness, and demeanor have meant so much to all of us.  You really make the process easy.  You even rescued a few files for me, so I'm doubly grateful!!!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Sandra!

My name is Sandy. I purchased my condo in a 55 plus community known  as Clearbrook . I am extremely  happy I had Mark as my realtor. He walked me through the process for a seamless and smooth transition.
Mark earned five stars for providing one stop exemplary professional real estate services for all your home buying or selling needs. His friendly caring and honest approach created  a pleasant experience it was a pleasure working with him. Mark is the go to person

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Ericka!

Mark is always available to answer questions and explain things when I don't understand. He always responds quickly-faster than I think he would. He truly values his clients!

I’m so grateful for your kind words, Padma. Thanks for sharing your review with us and the community.

Mark is extremely kind, professional, patient, and responsive. I strongly recommend Mark to anybody out there looking to get the best insurance rates. As a realtor I have referred him multiple times and got a policy for myself. HES THE BESTTTTTT!

Hi, Sandra! Thank you so much for taking the time to leave us this amazing review.

Mark was extremely professional and knowledgeable about any and all questions pertaining to my insurance concerns. He helped me consolidate and save money while increasing coverage. I have and will continue to recommend Mark Caravaglio as an insurance rep and agent!

Bala, thank you for your review. We appreciate your business!

I have acquired Mark's service for almost 2 years now and he has been great in his services and prompt in assisting my queries. Keep up the good work Mark. Wish you more clients!!

Jobee, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Great person to work with. Really puts in the effort to find you the best rates he can! Very informative, understanding, and will get the job done.

Barry, we are so glad that you enjoyed your experience. Thank you for your business!

We have worked with Mark for years. He handles our homeowners, Umbrella policy, and our auto insurance. Mark is one of a kind!! Organized- Professional- Educated! We will never use anyone else. The reality is, you will never find anyone better at their job. Mark also has the ability to shop multiple insurance companies in order to get you the very best rates.

Thank you, Dustin. This review made our day!

Mark is extremely diligent and reliable. Any time I’ve needed help with my auto insurance Mark has taken care of it within a day. Extremely grateful to have someone that is efficient handling my insurance. I highly recommend him to anyone that needs help with insurance!

I’m so grateful for your kind words, Matt. Thanks for sharing your review with us and the community.

Mark is as experienced and intelligent as it gets when it comes to insurance. He treats his clients as a friend rather than a customer, and is always looking to get you the best rate possible. I saved a ton of money by working with Mark and would recommend him to anyone looking for insurance rates. Thanks again Mark!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Pete!

Mark is great to work with and has always found us a great premium for our policies.  He's highly recommended to work with!

MARLON, thank you for your review. We appreciate your business!

Mark was very efficient, helpful and pleasant. I have recommended him to my family and friends. I will always do business with him because he gets the job done👍🏿👍🏿👍🏿👍🏿👍🏿 Thank You Mark!!!

Edilenia, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Great service , Mark is very professional help me and my husband in the best way for our new house insurance , totally recommend him .

Mark caravaglio is the best insurance agent available, very professional helps you with your needs in working out a policy that best fits you and your finances I was paying 1k a month until I meet him and he dropped my rate to 450 a month if you need insurance he’s definitely the guy to go too 👍🏻

Jean, we are so glad that you enjoyed your experience. Thank you for your business!

Responsive, courteous, knowledgeable and patient customer service.

Mark Caravaglio

Get a quote with
Mark

Get a quote with
Mark

Get a quote with
Mark

My office

Get claims help

About me

Customer Reviews

Call for a quote

1-732-358-8153

24/7 Roadside Assistance

1-800-426-9898

About Liberty Mutual

Quick Links

Mark Caravaglio

Get a quote withMark

Get a quote withMark

Get a quote withMark

My office

Get claims help

About me

Customer Reviews

Get a quote with
Mark

Get a quote with
Mark

Get a quote with
Mark