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At the Liberty Mutual office in Marlton, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Marlton office is located across from Rastelli's Market Fresh and near the Bradley Funeral Home. Causes close to our hearts Our representatives participate in a number of community activities including: 
<ul>
<li>Participating in Fire Safety Week every year with the Marlton Fire Department.</li>
<li>Sponsoring the NAPA Car Show in Medford.</li>
</ul>Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Marlton, NJ

I used this insurance company but when it was time to put my money to work liberty was not on my side

Can’t get a hold of anyone at this office during normal business hours

Very expensive over all. Deli high quality but not cheap. Very clean

We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied.

Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.

Maria Coffey was very nice and informative with the process of me switching insurance companies. She was thorough, polite and helped me every step of the way. Would highly recommend her if anyone needs any help or has any questions!

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies.

Their customer service reps are the most helpful& patient people I've ever spoken to. They have the cheapest rates which is why I chose them to insure my vehicle.

Brian H is great. I call him or text for all my auto/home/renting needs and he responds almost immediately...and always answers the phone or returns my phone calls right away. I've been with this agency for over 14 years and I don't plan on changing.

I absolutely despise and detest their annoying commercials!

They were great at walking through my entire policy to make adjustments and save me money yearly.

They are the best I have going there for years never not one complaint. I highly recommend them.

Dont ask,my mother always said if you cant say nothing good then dont say nothing at all,enough said

As a primarily a commercial insurance broker I have recommended a few of my clients to go see Danielle or Elizabeth at this office and everyone has had a favorable experience for their automobile policies.

Never know what they're talking about. They transfer me 4-5 times to get me to the person I need to be speaking with. I got hit from behind and ever since then this whole process has been a complete nightmare. I have Safe Auto and the guy who was at fault carries this agency.

Liberty Mutual is the worst and most corrupt company, go with any company except this one,

Everything was done and all but I want to give this review to hopefully encourage CheQuai D. Johnson Senior Commercial Insurance Representative to have a better attitude because she kept interrupting me as well as having an attitude for no reason. I assume she just doesn't like her job I don't know but she needs a reality check because it was really difficult to speak to her when she avoided talking to me or answering any of my questions without giving me attitude.

I'm insured with Allstate Insurance "Great Company" my story is this.

I was involved in an accident with an Liberty Mutual Insured Driver,. The CHP officer, the CHP Report along with my Insurance company (Allstate Insurance) place full fault on the Liberty Mutual Insured Driver,.  My truck has since been repaired by not by Liberty, but by "Allstate Insurance", Allstate says they will be submitting subrogation for repayment "good Luck"!  Liberty has indicated that they may need weeks to months to establish that their insured was at fault and that they will not except any fault until they have completed their investigation.

The moral of the story "Liberty Insurance" don't believe their TV Commercials.  believe the reviews left by their insured.  had they been polite, courteous, accepting and helpful in getting me back on the road I'd have a better review, not great, but better.

If you choose to go with them,  you can count on them not taking responsibility even when your at fault.  that might be good for you, or NOT. I'm bring suit against the driver and their insurance company as a result.week after the accident, they wouldn't be talking to my lawyer.  GOOD LUCK ALL.

I was involved in an accident with a Liberty insured driver. Law enforcement found them guilty and they were given a citation. I  have had to do all the leg work for the claim. Constantly providing them with the information they needed. It's been 4 months and nothing has been done. Takes weeks to return emails and phone calls. Get the runaround all the time. At least if I am looking for a new insurance provider I will know not to use them.

BEWARE!!!! This company will not stand behind the policies that it sells. They will sell you policies knowing that you will not be covered in the event of a loss. I was blatantly lied to and told that I would be covered in the event of a claim, I am now responsible for over $10,000 in damages to my home. Customer service is absolutely horrendous. I was left with a flooded basement for 3 days because the adjusters are not able to be contacted during the weekend.

Just when i thought i was done with these clowns.  I recently had a giant bird fly into my car and the hood went flying and dented my car and broke my windshield. These clowns fixed up my car and then apparently i owed some type of fine. It was $100 dollars and they called me 3 times a day for 3 weeks until i couldn't deal with it so i took care of that bill. Next week, i get a $600 dollar fee for some insane reason. $100 was enough to pay for no reason but i wasn't giving them $600.  They refused to give me a good reason of why i owed this much. They eventually dropped it when i switched to a new insurance company. 4 months later, just when i thought i was done with them, these clowns are back on my case with a $400 dollar fine. I'm so done with them

They saved me money on my policy and the people is very friendly and helpful

Best insurance u can carry. The people are all very friendly and try to get the best price for u even if it's with another company. I would not go any were else. Unless u have to I stand by them

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At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in DE, KY, MD, NJ, OH, PA, VA and WV. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

Mid-Atlantic Region Virtual Agents

Hi Vincent, thanks for leaving such a positive review!

Bertha was very helpful and explained everything so I could make the best decision for my policy.

Hi, Nolis! Thank you so much for taking the time to leave us this amazing review.

Excelente!  Nunca había tenido tanta efectividad! Seguro para mi carro y seguro de vida. Bertha eres muy profesional, muy ecuánime, gracias por tus servicios. 100% recomendada.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Claudia!

Les recomiendo a esta bella persona bertha x su amabilidad su experiencia x ayudar alas personas en mi persona le doy las gracias x ayudarme y asesorarme a sacar el seguro para mi carro muchas gracias ceñora Bertha

Hi Armando! Thanks so much for the 5 stars!

Excelente servicio gracias por ayudarme con el seguro de mi auto

I’m so grateful for your kind words, Evelin. Thanks for sharing your review with us and the community.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Gala!

I want to say that Bertha was amazing. She’s very professional and friendly, she took her time to explain me everything. She walked me through the whole process without headaches.  I didn’t really have questions bc she was so clear and transparent with the whole process. I’d recommend her  to anyone.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Doug!

Bertha provides a very personal experience for the customer, something I'd never experienced before in all my years of purchasing insurance.

Maxwell, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Had a great experience with Bertha. She was knowledgeable, responsive, and helped personalize my insurance to exactly what I needed. I would highly recommend her services.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Alejandro!

Es muy profesional y eficiente la recomiendo 100% te apoya como si fuera tu familia.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, George!

Bertha has made interaction with an  insurance agent fun again instead of the dreaded pushy car salesperson types. She understood our needs and found us the best deal ever. We have the coverage we want at a price we did not think possible. She kept us informed with each step along the way and answered all our questions and future needs. She is our agent, a one call, for all our insurance need’s, knowledgeable and a pleasure to talk too.

Michael, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Friendly,  knowledgeable and competent was my experience. Bertha made the entire experience very easy considering all the various factors involved with moving into a new home was a pleasant experience.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Millie!

Bertha Fue muy amable y paciente! Me ayudo a encontrar el seguro mas adecuado! 100% recomendable

Hi Carolina, thanks for leaving such a positive review! I loved being of service to you and hope I can assist you again soon.

Bertha was very professional & knowledgeable. She answered all of my questions. She made the process very easy and efficient.

Hi, Patricia! Thank you so much for taking the time to leave us this amazing review.

Recomendada al 100% una gran agente de seguros te aclara todas las dudas que tengas para tu seguro de auto  te explica muy bien todo lo que obtienes con tu poliza ,busca los mejores precios para tu auto quede muy contenta con la poliza para mi auto muchas gracias 🙏🙏🚙 vendiciones .

Excelente servicio, muy amigable y puntual
Gracias Bertha!!

Hi Samantha, thanks for leaving such a positive review!

She was kind, patient, and beyond helpful!! I am so grateful to her for her Knowledge and for helping me get the best insurance that was right for me!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Kimberly!

Buen servicio amabilidad pero sobre todo quede tranquila con las respuestas de mis preguntas gracias a Bertha

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Bruce!

This is my initial working with Mrs. Bertha Vasquez. From the beginning until now, which there was some lag time on my part, she has been upfront and up to date with information that is reliable and verified. My five star rating was EARNED, and I believe regular people should know that this is coming from a non biased guy who was looking for rates with no fluff/BS.
Not easy to find good, reliable, and up-to-date information these days when dealing with people on the phone or through the computer. The way In which my matters were handled by Mrs. Vasquez, I would have given her eight stars out of five.
Sincerely,
Bruce Naegele

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Evan!

Bertha is the best ! She helped me out in a hurry when I needed car insurance fast! She explained everything with me in depth and was a pleasure to work with Highly recommend using her as your agent !

Insurance is complicated. I love to help make it simple. Please don't hesitate to contact me next time you want help with insurance.

Bertha you are THE BEST!!!! She helped me lower my car insurance & I couldn’t be more thankful for her, she explains all details on different insurance options and helps you select the right one. Thank you for everything!!

Bertha is amazing! She handled everything for me at such a fast pace! I highly recommend working with her. She is very responsive and definitely knows what she is doing!

I’m so grateful for your kind words, Joseph. Thanks for sharing your review with us and the community.

Very patient , thorough and friendly. I would be pleased to have Ms Velasquez Iacovelli represent my insurance interests.

Loya, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Bertha Velázquez fue muy eficiente atenta y me explicó todo lo necesario para tomar la decisión sobre que póliza debía tomar.rn mi opinión es una excelente agente de ventas la recomiendo 100%

I’m so grateful for your kind words. Thanks for sharing your review with us and the community.

She is great 👏🏻 Did get us a lot of coverage for a cheap price…thank you….

Milena, we are so glad that you enjoyed your experience. Thank you for your business!

excellent attention, service and they do any procedure super fast 👍 we love it and recommend them

Robert, we are so glad that you enjoyed your experience. Thank you for your business!

Terrific.  Five star. Everything fantastic.

Nivia, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Bertha is such a pleasure to work with. She understood my needs and she found the right auto insurance for me. Thank you for all your help.

Ayaz, we are so glad that you enjoyed your experience. Thank you for your business!

She was really nice and responsive and helped me alot through out my policy.this was the best experience I ever had to get a insurance policy she is such hard worker thanks alot Bertha you rock if anybody needs help with a policy contact her best costumer service I have ever received 💙

Excellent customer service 👍🏽👍🏽👍🏽

Excelente ,una ayuda muy profesional  ,la recomiendo a todas las personas que están interesadas

I’m so grateful for your kind words, Migdalia. Thanks for sharing your review with us and the community.

Big thanks to Bertha of Liberty Mutual for the exceptional Customer service she provided me. I appreciate Bertha taking the time to explain the different kinds of policies Liberty Mutual offered and helping me select the best policy that would fit  my needs. Thank you again Bertha!!

a pleasure to talk to. she was very helpful and tried to get as much discount as possible for me.

I’m so grateful for your kind words, Jackelyn. Thanks for sharing your review with us and the community.

Fue un gusto hablar con Bertha Velazquez ella nos explico las cosas muy bien y nos escucho también la recomiendo aparte de que nos busco una buena póliza que es razonable para nosotros y nuestra casa 🏠.

Very helpful and professional I would recommend for anyone who needs good insurance

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Georgia!

I called the Liberty Mutual Customer Service and happened to get connected to Bertha. Bertha has been absolutely wonderful in providing information and ensuring I have the coverage I need. She also followed through with ensuring I have the best rates possible against competitive companies and within Liberty Mutual. Bertha also suggested and offered additional coverage that may be helpful.  Her knowledge and expertise has made it such an amazing experience working with her. I’ve been with Liberty Mutual for years and Customer Service provided by representatives like her are helpful in deciding to stay with the company. She is friendly, knowledgeable, and accommodating. Great experience and look forward to continued relations.

Will go the extra to help me and retain my business.

Bertha was great, wonderful rep. Not only did she help me with my insurance needs she also help my daughter with hers. Never has buying insurance has been so easy but thx to Bertha it was, I urge anyone who has any questions or is looking for insurance to contact Bertha ASAP, trust me she's great at what she does, thx a million Bertha

I’m so grateful for your kind words, Lamarr. Thanks for sharing your review with us and the community.

Sales rep was very professional she help me with getting insurance she walked me through all steps I will definitely recommend her to anyone who is looking for insurance. Thank you Bertha

Farzana, we are so glad that you enjoyed your experience. Thank you for your business!

Bertha is one of the best insurance agent I have connected with. She is very responsive and devoted to help get the best quote. She is amazing

Extremely professional, thorough and responsive

Bertha Velazquez Iacovelli

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