The Pacesetter programs recognizes Sales Representatives, in their first 4 years on the job, who perform over-and-above the expectations of the sale of Personal Insurance policies.

Pacesetter

New Jersey

New York

Pennsylvania

At the Liberty Mutual office in Saddle Brook, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Saddle Brook office is located near the Garden State Parkway and Rte. 80, across the street from the Holiday Inn. Since 1968 our office has proudly served Saddle Brook, Clifton, Paramus and Paterson Areas. Causes close to our hearts Our representatives participate in a number of community activities including: 
<ul>
<li>Sponsoring the Crash Car Event in Cliffside Park.</li>
<li>Participating in Little Falls Town Fair and Town Concert, New Milford Town Night Out, Ramapo College of Mahwah, Mahwah Fire Department for Fire Smart Safety Awareness and Paramus Night Out.</li>
</ul>Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Saddle Brook, NJ

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies.

Great customer service and quick price estimates. Always available to help

I always have a great experience with this office especially with agent Myrkia Rios. She quickly responds when I have a question in regards to my policy and recommend services that would benefit me and my family.

This office if amazing, even though the walk to get there was rather long, I got my cardio workout in and worked with a wonderful agent.  Michael Laudenback was informative and knowledgeable, and made great recommendations to better my policies.  He not only made my policy better, he saved me almost $1000.  Highly recommend doing business with him.

Great service and professional representatives that are always willing to help.

I have always had a positive experience with Liberty Mutual.  From adding new cars to policy questions, they are always ready to help.  They have the best prices on policies and great customer service.  Highly recommend.

Great Prices, Great Service, Can't be beat. Call them asap so that they can help you too!

Poor service nothing was the way they said it would be total headache

Convenient to pay bills, look up policy renewal & print out Ins Cards 👍👍👍🙏🏻🙏🏻

Muy amable y eficiente personal de esta oficina

After 20 +yrs. as a loyal customer,  they drooped me when I had series of accidents within a short period of time because I was going through a rough time in my life.

We went threw my husband's co. Those special employees rates. They were charging 25.00 less then Geico. So we switched to them. Next year bill comes.
They raised our bill 496.00. I called asked about the increase: The agent said it was because of the neighborhood we lived in. Haha In my town they probably gave the neighborhood cat a ticket for crossing the street. So I said goodbye!

Poor customer service considering the fact that my home,auto and term life insurance are from them.I was not able to speak to any live representative and I have made 3 phone calls,first was at 2pm,next call was at 4pm and the last one was at 5pm

Stay away! Totally unorganized company, they lose documents and then ask you to resend them. If you send originals which is what they ask by FedEx they will claim they never received them even if you have proof of delivery.
Tons of problems when you file a claim and a complete nightmare until anything is done. Poorly trained staff, probably low pay untrained unqualified since they keep spending on advertising to get more clients to this trap.

Who even has their car insured with them?

Liberty Mutual agent Michael Laudenback has gone above and beyond on many occasions when he didn’t. White glove service Mike. Thanks.

This has probably been the worst experience I’ve had with an insurance agent James Shustowicz.

Sorry. I should give minus 5 but here at least one star...
I got the insurance by online. After getting the price last step they increase because of my accident. I continue....
I book the payment date one day before my insurance will start. They withdraw 25 days before... I continue...
By email they ask me copy of driving license. And they increase the price again.
I continue...
After my insurance affective. I got the check. And I go online there is no policy. I called urgently. They said they can not continue....

Middle of the way what should I do..
If I am perfect whats the insurance company role...

Very nice and responsive people. Spent 2 hours to find the best deal for me. Beautiful office and very warm atmosphere. They just moved into this building. I don't get why people leaving negative reviews.

Online

At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in DE, KY, MD, NJ, OH, PA, VA and WV. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

Mid-Atlantic Region Virtual Agents

I’m so grateful for your kind words, Victor. Thanks for sharing your review with us and the community.

Great service and attention to detail.. by far the best insurance agent I have ever dealt with. Very professional and on top of all request.. I’ve been dealing with him for over 5 years and never had a problem

Sylvia, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Nathaniel is extremely helpful and professional. He answered all my questions and is knowledgeable and patient. I will be recommending him to all my family and friends. Will definitely be conducting further business with Liberty Mutual.

I’m so grateful for your kind words, Yuly. Thanks for sharing your review with us and the community.

Nathaniel was able to help me with my Auto and Life insurance. He was very easy to work with and patient with all of my questions. If you need a helpful, honest, and attentive Representative, this is your guy!

Nathaniel Cruz, LUTCF

Get a quote with
Nathaniel

Get a quote with
Nathaniel

Get a quote with
Nathaniel

My office

Get claims help

About me

Awards & Honors

Pacesetter

Customer Reviews

Call for a quote

1-201-221-1446

24/7 Roadside Assistance

1-800-426-9898

About Liberty Mutual

Quick Links

Nathaniel Cruz, LUTCF

Get a quote withNathaniel

Get a quote withNathaniel

Get a quote withNathaniel

My office

Get claims help

About me

Awards & Honors

Pacesetter

Customer Reviews

Get a quote with
Nathaniel

Get a quote with
Nathaniel

Get a quote with
Nathaniel