Sales Associate

The Lamplighters Club was designed to recognize initial Life and Annuity Sales efforts.

Lamplighter Award

The Pacesetter programs recognizes Sales Representatives, in their first 4 years on the job, who perform over-and-above the expectations of the sale of Personal Insurance policies.

Pacesetter

The Pursuit of Excellence program rewards Sales Representatives in their first 2 years on the job, who excel at Personal insurance new business production.

Pursuit of Excellence

The Rookie of the year award is presented annually to the top producing new sales representative in each of four categories:  Auto Sales, Home Sales, Life Sales and Overall.

Rookie of the Year

New York

At the Liberty Mutual office in Clifton Park, trained local agents can help you find the coverage you need, and the discounts you deserve. Corporate Drive is located behind Hewitts off route 9 in Clifton Park/Halfmoon. Our office has proudly served the Adirondacks and other northern counties of Eastern New York. Causes close to our hearts Our representatives participate in a number of community activities including: 
<ul>
<li>Sponsoring a DWI awareness crash car at Shenendehowa High School.</li>
<li>Sponsoring a local race car driver who won a championship race at the Fonda Speedway in 2011.</li>
</ul>Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Albany, NY

Kevin was very helpful.  He reviewed my current policies suggested changes to get me better coverage.  Was able to shop multiples carriers and was able to get me better coverage and save me money.  It’s a pleasure always.

Wow, we were blown away by your positive words. We really appreciate the time you took to write such a detailed review! Thank you!

Kevin was very helpful. Not only did he go over my coverages but he made some great suggestions to my particular circumstances. He was able to do all my insurance shopping for me. Not only was he able to save me money but he was able to get me better coverages as well. Best call I ever made.

Excellent service, Joseph DiCaprio saved us a lot of money! Highly recommended…

Great customer services and great rates!!

Thank you for taking the time to leave us such a great compliment, Johanna! We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.

I need a lot of homeowners insurance due to investment properties- Joe always gets me a great rate and is able to underwrite just about anything, even last minute! Worth every penny to be able to contact him at any time!

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.

Kevin was outstanding. Not only did he take the time to go over all of my coverages(nobody has done that before) he was able to shop a bunch over other highly rated insurance companies for me. Not only did he save me time but he got me the best deals out there on my auto/homeowners insurance and life insurance. If your shopping call him. You won't be disappointed.

We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied.

Hi Forever love. Thank you for taking the time to leave us a review.

Hi Roberto Antonio Perez, thank you for taking the time to leave us a review.

Thank you for taking the time to leave us feedback. While I understand you are disappointed with Liberty Mutual’s service, this is a local sales office and may not be the best to address your specific concerns. If you’d like additional help with service, please call the Service Team at 844-266-4213.

Literally been calling all morning to add a vehicle. Keeping getting transferred and getting dial up noise. Worst experience I have ever had. Just pass over these guys

Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.

I have been using Liberty Mutual for about 18 yrs. Great rates always a quick response when I call to get an answer on any question on my policy.

The most difficult company I've ever had the displeasure to work with.

Just to obtain ID cards for our mutual customer (I work at a dealership) we've spent days calling, emailing and still they were sent with incorrect information.

Due to this we can not send the paperwork into the DMV to get the vehicle registered and titled legally!

100% Would not recommend to anyone, if it's this horrible to get cards I can only imagine how awful a claim would be.

Clifton Park, NY office specifically

I've been a liberty customer for over 25 years for most of my insurance needs.  They were a great company but recently the changes have been sweeping and the customer service is in the toilet.  Had storm damage and a couple holes in my roof.  Tried to put a claim in and the claims representative takes days to get back to me and I get misinformation.  My rep left and my account was reassigned and my new rep won't call me back.  Trying to reach anybody in the local office is impossible. The national office you can get somebody on the phone but they're unable to help you.  Needless to say come renewal times I will be looking elsewhere.

I cringe every time I see one of Liberty Mutual's many commercials on TV now. They used to give good customer service with local agents. We even had a local account manager come into my workplace monthly to answer questions and work with his clients. Now it is impossible to even connect with someone in the state. I got shipped around on phone calls to disinterested people in CA, NV, FL and IN recently and none of them knew the laws in my state.
I would suggest that LM cut down on the advertising budget and increase the personnel budget. They are about to lose me as a longtime client.

Overpriced, got 3 other quotes for about half what I was paying, when I called they would not even talk to me about adjusting or looking for a lower rate

Not the least expensive, but they come through every time.  NEVER a hassle with claims or customer service service.

I have been a customer for over 20 years. I've had claims for car accidents, always handled fast and as painlessly as possible. I've never been punished for little mishaps. I have home, auto,life and umbrella policies. Always have access to helpful service reps, and they helped me save on policy discounts.

Rates are higher, getting costly, changing insurance.

Called around and am now saving $1000 a year with State Farm.

Although a bit chaotic in filing a claim on our end the representatives were patient courteous and returned calls quickly. Answered questions in an understandable way. Not finished with the process but it is moving in the right direction.

Charles Tangredi took care of all my insurance needs.
I've been a customer for more than 20 years.

This Agency is a JOKE. Do not attempt to do business with them because customer service is not only Slow but also terrible. They take your money and will mess up your whole day. Than you will be here writing a horrible review too.

Was with Liberty Mutual for 12 yrs. Had one accident, then they canceled me without proper notice.

I have been a customer since 1981 and any situations I've ever had with Liberty Mutual have been handled professionally and in a timely fashion.  Excellent experience overall.

Online

At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in CT, MA, ME, NH, NY, RI and VT. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

Demond Baker

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1-518-389-4981

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1-800-426-9898

About Liberty Mutual

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Demond Baker

Get a quote withDemond

Get a quote withDemond

Get a quote withDemond

My office

Get claims help

About me

Awards & Honors

Lamplighter Award

Pacesetter

Pursuit of Excellence

Get to know my team

Get a quote with
Demond

Get a quote with
Demond

Get a quote with
Demond