New York

At the Liberty Mutual office in East Syracuse, trained local agents can help you find the coverage you need, and the discounts you deserve. We are located in East Syracuse right off of Collamer Rd on Brittonfield Parkway across from Dunkin Donuts. For 20 years our Syracuse office has proudly served the Greater Syracuse AreaCauses close to our heartsOur representatives actively participate in a number of community activities including:<ul><li>Participating in the Liverpool and Camillus Chamber of Commerce.</li><li>Volunteering with Habitat for Humanity.</li></ul>Talk to a Liberty Mutual Agent TodayContact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Syracuse, NY

Massachusetts

At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in CT, MA, ME, NH, NY, RI and VT. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

Northeast Region Virtual Agents

Chanel was referred to me by two friends of mine that said she was great and also the company. She was more than great she was amazing very knowledgeable, thorough, and patient. She answered my array of concerns and questions and made me feel 100% confident switching over insurance companies and I’m very very happy now. She couldn’t have made the transition go any easier, it was perfect and smooth. No problems with any of my cancellations of both my prior car  & auto insurance. She made me feel comfortable taking care of all that also. So nice to talk to. She’s the best! A+++

Chanel is professional, eager to help and knowledgeable.

You couldn't be in better hands.  Chanel is a true insurance professional.  She takes the time to work with her clients on a personal level and tailor her services to their individual needs.  She is super responsive and a thorough.  So happy to have found such a great agent!

Chanel is a great resource in the insurance industry. She had helped me with my home, auto & life insurance. She has great rates and always gets back to me within a reasonable amount of time. Happy to be a client and refer others!

Chanel was wonderful! She was able to get me the best deal, and got right back to me every time I had questions... she is GREAT!

Made well thought out recommendations to me and provided me too notch service, knowledge and coverages at an excellent value. 5 stars

Chanel Rhodes has been an amazing agent to work with. Very personable and reliable. Working in car sales, I come across many customers in need of insurance, and Chanel is always quick to respond with great rates. Chanel takes care of her clients, definitely a great experience!

Chanel has been nothing short of amazing!! She has been our agent for 3+ years now! She has always been there every step of the way, even with the 20 emails a day from me trying to get everything figured out! From adding policies, changing a million things , canceling policies for us, getting us AMAZING deals! She is my #1 go to for all my insurance needs!! Definitely recommend and wish I could give more than 5 stars! She’s truly amazing!!!

Very sweet! And very helpful, she stays on top of it til your approval! If your not insured with Chanel, what the bananas are you doing?

Extremely knowledgable and personable.  Took extra time to explain details.   Would highly recommend Ms. Rhodes to anyone looking to obtain new insurance policies.

For my first and hopefully only insurance agent Chanel has set my standards high. She will respond to any and every text I send her. When it comes to insurance I am 10000% clueless, having Chanel as my agent has saved me more than once. Her responsiveness and attentiveness has surely been a saving grace in my life. I’d be so lost without Chanel. First of all I would have had to sell a kidney by now to pay for insurance monthly and; Secondly I’d probably be scheduling the removal of my second kidney to pay for an accident I was part of. 10/10 recommend, she deserves 100 stars, not just 5!

Wonderful customer service so glad we switched. Chanel always took the time to answer all my questions!! 

Chanel is the most thorough agent with the best customer service I have ever had an opportunity to work with! She consistently goes above and beyond to help with all she can!

Chanel is very responsive, incredibly helpful, and reliable.  She  finds me the best coverage at the best rate and takes care of any issues that arise.  I have relied on her for several years and always recommend her to friends and family.

Chanel is wonderful! She is always so responsive and helpful. She goes above and beyond. I would absolutely recommend dealing with Chanel.

Chanel is a rare gem. She is extremely helpful but even more importantly … kind, warm and friendly .  I actually enjoy being on the phone with her. She always works to get me the best rates on insurance… she definitely knows what she’s doing! Professional AND personable. I’m so grateful she was recommended to me.. now I’m recommending her to everyone else!

Chanel has consistently provided my family excellent service for several years now.  She truly cares about her customers and will take the time to make sure they are getting the best coverage for their needs. 5 stars, highly recommend!

I'm a first-time home buyer and I had a good savings day thanks to Chanel Rhodes she was very professional and very easy to talk to explain it very well what's all my savings. She may be have a good day plus I switched over my car insurance to Liberty mutual she made me have a good day thank you Chanel Rhodes.

I also work in insurance but on the Life and Health side of things. When my clients ask if I know anyone that can help with Home, Auto, Pet Insurance etc... Chanel is my go to person. She responds very quickly and everyone she helps is happy with the results. I would highly recommend Chanel to anyone looking for assistance in finding the right type of policy that makes sure you have the coverage you need.

Explained the different types of coverage available and followed up with phone calls when I had questions.

Chanel is always quick to respond and explains things clearly. She is honest and easy to work with. I highly recommend her !!

Chanel was very helpful in her service of a rental policy today. She sold me a cheaper policy than Geico could.
I found her very personable and charming over the phone today. I would recommend her highly to her supervisor at Liberty Mutual.
I hope to speak again with her very soon.
Brian Keane

Chanel is very knowledgeable and personable. She makes the insurance process easy!

Chanel was very helpful and efficient in helping me find good and affordable insurance. Thank you so much

Channel helped us navigate the challenges of adding a new vehicle in a single name with two drivers, etc. and it was so much easier than expected. When we weren't sure about a particular charge, she went in to calibrate, fix, and answer our concerns. She will always have our business because it's clear she just wants to do what's best for us.

Chanel is always friendly, helpful, and knowledgeable. I've been working with her for years and everyone I've suggested to work with her had said nothing but the same.

Chanel is very helpful and always pleasant! I enjoy working with her. She is fantastic at finding you the best insurance rates. Highly recommend.

Always available and very professional. Outstanding agent!

Chanel is incredibly professional.  I highly recommend calling her.

Awesome to work with! Very knowledgeable and able to answer any questions you may have!

Chanel has been, and continues to be, a great agent. She is very responsive and always provides thorough answers and explanations. She has worked hard to lower my premiums and provide me with the best coverage. I highly recommend!

Chanel Rhodes

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