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At the Liberty Mutual office in Hauppauge trained local agents can help you find the coverage you need, and the discounts you deserve. Our Hauppauge office is located on the second floor of the TFCU Building on Motor Pkwy.Our office proudly serves the communities of Suffolk County. Our trained local agents can help you find the coverage you need and the discounts you deserve. We offer a consultative approach to work with our clients to make sure that all needs are met and all assets are properly protected. We offer Auto, Home, Condo, Co-op, Renters, Personal Catastrophe policies as well as Life Insurance and Fixed Annuities.Causes close to our heartsOur representatives participate in a number of community activities including:<ul><li>Assisted at local food banks and participating in Thanksgiving food drives through the Serve with Liberty Program.</li><li>Participating with local schools boosting responsible driving awareness for teen drivers during prom season.</li><li>Assisting local fire departments with events year-round.</li></ul>Talk to a Liberty Mutual Agent Today<ul><li>Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.</li></ul>

Hauppauge, NY

We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied.

They are extremely helpful when they want to sell you the initial policy but offer zero support and service afterwards.  The initial policy was significantly more expensive than it had to be.  After probing, I found out that I was overpaying considerably in order to fund their commissions.  They failed to return calls and emails.  They said that they were too busy selling other policies and had no time to service existing clients.  Joyce pawned me off the 800 number.  I called the 800 number several times and was told that I had to speak to the agency to discuss coverage options and premiums.  The 800 number at the carrier said it is the responsibility of the agent who sold the policy to service the client and answer questions re: coverage and premium options. The 800 number is not licensed to do so. Joyce refused to return calls and emails and I let the policy lapse and searched elsewhere.  BE CAREFUL as they are a switch and bait shop.  They are in the transaction/ commission  business not the relationship business.  BE  CAREFUL that they don't sell you expensive policies that you don't need in order to increase their commissions.  Get references before you work with them.  BE VERY CAREFUL.  Much better to find people in the relationship business than in the transaction/ commission business.  There is an inherent conflict of interest as they want to boost up first year premiums in order to maximize commissions and then don't service the account.  Be careful of this conflict of interest, lack of interest in long term relationships and transactional interest in short term commissions not the best interests of the customer.  They keep on trying to pawn off existing customers to the 800 number of the insurance carrier.  The 800 number staff say that it is the responsibility of the agent to discuss coverage options and premiums.  The 800 numbers are not staffed with agents that are licensed to discuss coverage and premium options.  They only care about new business and commissions, are very short term transaction focused and don't care about customer relationships or servicing clients going forward.  Relationships with insurance agents should be long term not just short term one time commission deals to milk the most out of every new business call.  Conflict of interest as their incentive is to milk first year commissions and then dump the client relationship.  Shop around for someone who actually cares about the customer and not just the commission on new business and then drop you like a hot potato....  Do you want your insurance agent to care only about the commission, take the money and run and pawn you off to the 800 number of an insurance carrier who can't help you because they are not licensed agents?  Do you want an agent that only cares about new business commissions or one that cares about helping the client over the longer term?  Perhaps better to shop around and find an ethical agent....

Thank you for your review. We’re sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.

Terrible experience...sell you with an agent promising personal service and the vanishing...they send dozens of email and if you miss one they change your coverage without notice!
STAY AWAY! SAVINGS NOT WORTH THE HEADACHE!

Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.

jodi hodnik  i have to tell you is one of the best  insurance agents  i have dealt with she goes above and beyond  to  make her clients happy and  the whole e insurance  shopping experience was seamless she gets the job done and with a smile

Upon recently receiving my Homeowners renewal policy packet and seeing the increase in cost, I contacted Jodi Hodnik who directed me to work with her team to determine if a better rate was possible. After working with Jodi's team they were able to find significant savings for me with even better coverage. I have worked with Jodi as my agent for many years and she has always been completely professional, available 24/7, responsive and helpful. I have been with Liberty Mutual for 42 years and quite frankly, Jodi is one of the main reasons I continue to stay with LM.

We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track!

i recently bought a new vehicle, and needed new insurance. the rate was so good, also switched my home insurance from Allstate. Jody Hodnik helped me get better coverage for a better price. Allstate never updated my policy from like 46 yrs. ago but yet i was paying for just about no coverage. Jody looked over my old policy and gave me updated and better everything. shes returned every phone call and text I've sent to her unlike Allstate who totally ignores you. i appreciate everything that she has done. even though she has been so busy with the hurricane Ida home owners. she has made time for me. thanks Jody for caring so much for your customers. also my son has liberty mutual too.

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At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in CT, MA, ME, NH, NY, RI and VT. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

Northeast Region Virtual Agents

Alexandra, we are so glad that you enjoyed your experience. Thank you for your business!

Adriana has been so helpful throughout the process of finding car insurance for a new car owner. She was able to answer all of my questions and was extremely patient throughout the entire process. Would highly recommend her!

I’m so grateful for your kind words, Jeanne. Thanks for sharing your review with us and the community.

Adriana is an asset to Liberty Mutual and us.   We were looking to bundle and review all our policies coverages.   Adriana was professional, knowledgeable, and proficient and helped us with our insurance policies.  We were assisted with the process and able to save time and money due to her experience.   We would not hesitate to recommend her for your insurance needs.  Adriana is a pleasure to do business with.

Hi Frank, that's great to hear! I appreciate you taking the time to let us know about your experience!

The process was great and easy , she did all the work and I saved all the money.

Thank you, Elizabeth Toma. This review made our day!

Adriana is fantastic!!
She helped me get the best & secured insurance quote compared to my old one with GEICO.
So fast and efficient!
Definitely recommend :)

Stacy, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Adriana was amazing!!  Very welcoming and not pushy. Very personable and has a great personality. Awesome customer service. I was taken care of from beginning to the end of my process. Adriana was definitely the go to person with Liberty Mutual.  She also helped sign me up with renters and life insurance!!
Thanks again!!!

Angela Terio, we are so glad that you enjoyed your experience. Thank you for your business!

I was a little unsure and confused as to what life insurance really is and how it works. Fortunately, I was referred to Adriana Giampapa, and she truly was so helpful, patient, and professional! I highly recommend her for any personal insurance needs! Thank you again for everything!

Crissy Schibelski, thank you for your review. We appreciate your business!

Adrianna is the best with auto renters and life insurance she makes sure she gets everything done for you, stress free

Natalie Jimenez, we are so glad that you enjoyed your experience. Thank you for your business!

Thank you, Albert S. This review made our day!

Working with Adriana is a pleasure!  She answers every question you have and makes sure to guide you in the right direction no matter what you’re looking for.

Katherine Matwa, we are so glad that you enjoyed your experience. Thank you for your business!

My husband and I have been working with Adriana and her team for a couple of years. She has been very informative-explaining each type of coverage and why it is important-all while getting us the most competitive rates. Excellent service!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Mrs. Maria Sala!

Adriana Giampapa

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