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At the Liberty Mutual office in Middletown, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Middletown office located at 90 Crystal Run is conveniently located to State Route 17 and Interstate 84 (two of the three primary highway systems in the county). Amenities surrounding the building include shopping, restaurants, and hotels. 90 Crystal Run is situated within one hour from Manhattan and only 15 miles from Stewart International Airport. Since 1997 our office has proudly served Orange and Rockland Counties. Causes close to our hearts Our representatives participate in a number of community activities including: 
<ul>
<li>Volunteering at the Hudson Valley Food Bank.</li>
<li>Supporting local fire departments with the Firemark Award.</li>
</ul>Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Middletown, NY

Nicole Feichtl is the best! So responsive, helpful and informative. Highly recommend her

Wow, we were blown away by your positive words, Moe. We really appreciate the time you took to write such a detailed review! Thank you!

Nicole Feichtl was my agent
I really have nothing but great things to say about her.
Working with her was pleasure. She explained everything and she make sure I got the best policy and the best cover.
Already recommended her for all my family
If it possible i’ll rate her 7 stars
Great job Nicole

Hi Sara, thank you for taking the time to leave us a review! We appreciate you recommending our consultation services and we're happy to hear that you had a wonderful customer experience.

I worked with Nicole Thomas Feichtl.  She was friendly,  knowledgeable, and very accommodating to everything question and need I had. I would highly recommend her!

Nicole provides excellent customer service. She finds the best rates available.

Wow, we were blown away by your positive words, Colleen. We really appreciate the time you took to write such a detailed review! Thank you!

I love Nicole!! She has helped me through auto insurance and home insurance! She is available all the time and even gave me her personal cell for when I need to reach her. She explains everything thoroughly and always makes sure I am taken care of and getting the best bang for my buck. Would be lost without Nicole!!!

Thank you for your positive review, Darran! This kind of feedback motivates us to continue exceeding quality standards.

I just want to leave this here for all to read. Nicole Feichtl has always, and continues to be one phone call away from answering all of my insurance questions. She's always profession and eager to find me the best deal. I highly recommend her to everyone who is in need of any insurance needs.  Thank you Nicole Feichtl you have been a blessing.

Thank you for taking the time to leave us such a great compliment, Bret! We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.

Awesome local office with excellent service. I worked with Nicole Thomas Feichtl and she was able to set me and my family up with everything we need for insurance. Never thought about life insurance but she opened up my eyes to it and the benefits at my age. Highly highly recommend this office and working with Nicole.

CIA's Agent Nicole Thomas Feichti has some of the best customer service skills I've seen from an insurance agent in a very long time. Timely  response with any silly question I may have had with switching companies. Great work. 10/10 would recommend.

I had all my insurance needs taken care of without issue by Nicole Feichtl!!! Thank you Nicole.

Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.

We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied.

Started with liberty mutual at 214.00 dollars month been with them a year now paying 672.00 dollars redicoulous every month they go up they lire you in with low rates and go up every month I’m looking for a new insurance just July was 488 for august jumped up to 672 out of control should be a shamed of them self ripping people off

Hi my experience with this insurance company do not want to pay out for accident involved in nail salons when they give you bad infection and dirty business. I won't recamended this liberty mutual insurance for anything cause you as a consumer who's paying monthly payment than you have a claim this company does not want to pay for your claim and now  you have to sue the insurance company and the owner for not paying the claims!! So much headaches now courts is  involved all headaches!! Please don't choose this company no more!! Liberty mutual is stealing your money!!

Liberty mutual group provides excellent insurance service. I have had all my insurance with them, and my agent worked and keeps working with in a very professional way. He gave me quotes with different options, sent me certificates to my work place, and also made adjustments to my policy promptly. Excellent.

All I can say about Liberty mutual insurance is that I enjoy their commercials very much I think they are quite entertaining.but the only reason I was asked for a review is because I happen to drive by it all the time so I have not been in there to give an honest opinion. But I am sure they are lovely people in there and do a fine job

Katrina is great and she was able to assist me as much as she could.

They processed a claim and it was in a timely manner . I was in constant contact and was explained the whole process through. They directed me every step of the way on my claim . A lot of paperwork but that was to be expected. Liberty went above and beyond to process quickly and I was satisfied with their services . I highly recommend them if you need insurance .

Great local office. Very very nice place. The staff here were so pleasant and helpful. On my way to my local VA hospital and stopped in for new insurance ID cards, not my broker but they were so helpful. Thanks liberty mutual, great staff.

Online

At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in CT, MA, ME, NH, NY, RI and VT. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

Northeast Region Virtual Agents

Rossar, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Megan provided exceptional service. She was nothing but professional and knowledgeable. I am very pleased with my experience through Liberty Mutual and Megan. I will be calling again for future insurance needs.

Thank you Rachel so much for taking the time to leave us this amazing review.

Megan was awesome!! I was previously with Geico as that was my first insurance company I’ve worked with, Megan found a company with a policy saving me $50 a month!! Was in constant communication with me, gave me great follow up. And even reached out after she had set me up! I wouldn’t go anywhere else after this experience! THANKS MEG!!

Yang, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

It's really easy to work with Megan! She is super knowledgeable and easy to communicate with, cuz the language issue we did the insurance work through 10+ emails but she's always patient and friendly with us.
Strongly recommended her business!!!

Thank you, Robin Scott. This review made our day!

Meg is absolutely amazing to work with! She is so friendly and quick and competent and really focuses on a tailor-made plan that’s right for you. She found us the exact perfect policy to insure our home when it seemed like it would be difficult to find the exact match she made it happen! I absolutely highly recommend this amazing woman! She will take care of you and give you the best plan to meet your needs!

Hi Kenneth M. Borden, thanks for leaving such a positive review!

Working with Megan was a pleasure. Even though in this particular case I had made a mistake, she was going to fix it whatever it took. What a delight to have someone like her working for you.

Heidi, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Megan was very professional and easy to work with. She got me all the information I requested in a very timely manner and made applying for life insurance so easy.

Hi, Eric! Thank you so much for taking the time to leave us this amazing review.

Meg is the best insurance agent! She's extremely responsive and professional.

I love that I can manage all my insurance needs just by texting her. Meg makes insurance easy and hassle free.

Very helpful and friendly and a joy to work with. 

Thank you, Cheryl L . This review made our day!

Megan was more than helpful in what was a stressful situation of getting a quote. Efficient. Professional. Just an overall joy. Thank you again! 

Colleen, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Megan was SO HELPFUL! ❤️
Honestly. We were paying twice the amount for insurance from a previous company. When we had asked them if they search around to find the best deals for their clients, they replied, “Oh no, we don’t do that”

With Megan she went above and beyond to help us out, and now I can breathe easier knowing I won’t have to spend over $400 for car insurance a month. She helped tremendously and we truly appreciate the help from her!

I would recommend Megan Gavin to anyone that is looking to save on their insurance! She finds the best for YOU! She is so sweet, friendly, helpful, and explains everything to you to where you understand.

Nicholas K, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

My experience with Megan was absolutely spectacular. I approached her with many questions and confusion over the wide spectrum that is insurance. She was prompt and professional, answering every concern of cost and coverage. What exceeded my expectations was her compassionate energy and sense of humanity. She wasn't just responding with facts, she genuinely cared about what was best for me. That above all made me feel comfortable and secure.

Anyone that has any questions or want to learn about options should know that they would be in good hands with Megan.

Hi, Marie! Thank you so much for taking the time to leave us this amazing review.

Megan was so professional from that first time we spoke on the phone. She has gone out of her way for us many times. Megan is detailed when it comes to insurances and has been such a pleasure to work with. She has made our experience with insurances easier and she explains everything. She doesn’t make us feel as of though she doesn’t care. I send her information to anyone who is looking for another insurance because I know what it is to deal with insurances. Her work ethic is everything and I’m thankful they transferred me over the day they did. I found someone I can fully trust! I’m super thankful!

We’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

I purchased my car insurance with Megan Gavin at Liberty Mutual and it was the smoothest car insurance transaction I’ve ever had ! She was very responsive and quick to help, giving me rates that are extremely reasonable.

I came to her with two cars I had in mind through a car dealership and she was willing and able to give me estimated rates for both cars before choosing a car  which allowed me to make a clear and comfortable decision.

Louis, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

When I was looking for insurance help I luckily found Megan! She’s very thorough and understanding to all of my needs. She provided great pricing for amazing coverage.  Thank you again!

Nolberto Hernandez, we are so glad that you enjoyed your experience. Thank you for your business!

Megan was very helpful and attentive to my needs .she was professional and clear to my insurance needs .would definitely recommend her for anyone that is in need of insurance.
Thank you for your help

I’m so grateful for your kind words, Jim! Thanks for sharing your review with us and the community.

I liked Ms Gavin within the first minute of speaking with her. She is friendly, smart, professional and lives up to her word. If she tells you she is going to do something, it gets done. She is an excellent communicator and always kept in touch with me. It may sound like a cliche; she actually saved me a lot of money by combining coverage. I will be a customer for life.

Thank you for the 5 stars, Jessica Sanchez!

Hi, Griffin Ertel! Thank you so much for taking the time to leave us this amazing review.

Megan made it much easier for me to buy car insurance for the first time. She walked me through the process, broke down the expenses, and worked to get me the cheapest quote. She was very responsive and always available to help.

Thank you for the 5 stars, Jdward0420 Ward!

Meg is an outstanding agent, and is so amazing at what she does! Very help and caring!

I've never been happier or felt more taken care of.  Thanks, Megan!

Darrell Honkala, we are so glad that you enjoyed your experience. Thank you for your business!

Megan is a true insurance professional. After an extremely poor experience with State Farm recently, huge enough to consider changing companies after being a decades long customer, I received competent valuable service from Megan in a very responsive manner. Customer service is everything in business and she deserves yours. Call her today!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, V Xiù!

Very knowledgeable, and easy to work with. She was able to address every concern I had and I’m confident I made the right decisions for myself and my family.

Thank you, MegGavin. This review made our day!

Megan Gavin

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