New York

Sales Representative

Amanda was extremely knowledgeable answered all my questions.. I was getting a policy for my first home and she made sure she did all the research and got me the best coverage and the best rate available. Would definitely recommend her!

Most competitively priced rate I was able to find. Amanda is detail oriented,  works quickly, and very thorough. A+

Amanda was very courteous, professional, and extremely helpful to me and my husband during our entire life insurance policy procedure. We highly recommend her to anyone who is need of an insurance agent.

Dealing with insurance companies is never an enjoyable situation. Amanda made the experience absolutely easy going and non stressful. It was an absolute pleasure dealing with Amanda!!! She is straight forward and doesn’t hide anything. There are no surprises. Do yourself a favor and make sure you speak with Amanda!!!  Thanks again Amanda!!!  Your the best!!!

Amanda was very helpful in the whole insurance process for us. Would highly recommend her for all your insurance needs.

Amanda was excellent at firstly assessing my insurance requirement and then finding me a very satisfactory solution. Constant follow up and attention to detail meant I was very confident I would get the right outcome. And I did. Thank you Amanda.

I’m a first time homebuyer! She was very helpful and knowledgeable. Overall easy and great experience !!!

Very satisfied with quality of service. Amanda was all around great to work with.

Amanda had me covered in record time. She was very pleasant to deal with - friendly, professional & made me feel like a was more than just a client. I would recommend her to anyone.

*Please insert amazing in every language*
Amanda showed me that if there's a way there's a how she was on the phone with me through out the majority of the afternoon into evening obtaining a quote that I was comfortable and explaining the process. She showed empathy by understanding how it is as a first car owner who needs to obtain insurance and for that I respect her work ethic. Her good energy and ability to be thorough  makes her an amazing and it establishes an loyal customer :)

I want to thank Amanda for not only her professionalism but her patience. She made this process so easy and answered all of my MANY questions. She is an absolute joy to work with. I’m glad she convinced me to get a life insurance policy because now I feel much more prepared just in case anything does happen. Thank you Amanda!

Amanda has been extremely helpful in guiding me through the process of securing my home owners insurance, as well as insurance for my classic car. I can’t say enough good things about how professional and responsive she is. It has been a pleasure working with her and I would recommend using her to all my friends and family. Thank you Amanda!

Amanda was fantastic! She is extremely educated not just on her product but on the market in general! I always was left feeling heard and informed. I can't thank her enough for her time! Amanda, you are the best agent!!

Amanda was quick and helpful in getting us a policy. Great experience working with her!

Very attentive and professional. She answers inquiries quickly and extremely efficient.

Great person to work with!

Amanda assisted me with a new auto, umbrella and related homeowners policy for my parents and helped me get additional limits and coverage for my own auto, homeowners and a new umbrella policy for what I was paying without an umbrella. Her professionalism and responsiveness made the entire process very quick and easy.

Amanda was the best agent you can ever find. Very caring, sweet and easy going. She explained everything I needed to know. She had a lot of patience . I recommend Amanda 100%

Amanda was an excellent costumer service person who took the time to answer all my question within a second.
Most importantly she wasn’t trying to hard sell me anything .
Thanks to her I have cheaper and better insurance policy now.
Excellent work ...

She is a joy to work with, extremely thorough competent and wise beyond her years! I look forward to sharing her value with others.

Amanda handled all of my insurance needs in a professional and timely manner. I have saved half of what I was paying for my auto insurance and homeowners insurance. Amanda is available on her cell anytime I have a question and she responds within seconds. She has gained a customer for life! - Howard S

Amanda Karalic is a consummate professional.   Smart, directed, knows her business, highly responsive & genuinely concerned for the welfare of her clients.   I wouldn’t go to anyone else & recommend Amanda with high confidence.

Amanda where do I start , the best to work with .
Had always responded on time no what the time of the day I reached out she was there. Very professional , friendly , honest and a true caring dedicated worker. Very efficient.

I found the best rate possible with Amanda! She has helped me save a lot of money on my insurance policy. I really wish there were more insurance agents out there like her. Easy to work with , very responsive and so very kind.

Amanda is an excellent professional.  She was knowledgeable and extremely helpful in getting my insurance situation in order.  She identified gaps in my coverages and put together an excellent plan to help manage my risk.  She was incredibly responsive and efficient.  Highly recommend.

Amanda made switching my policies over a breeze. She also made some personalized recommendations that I feel will benefit my family and me in the long run. I highly recommend her for your insurance and financial needs

New Jersey

Connecticut

Helpful, friendly and professional. Great service.

Excellent and kind service from Cheukping for purchasing home insurance. Definitely recommend!

Cheukping is a great agent. She's very thorough and helpful throughout the buying process. If you have any questions regarding any part of the policy, she can easily answer with details and examples. She's quick and responsive and made my buying process a breeze. I highly recommend her.

Excellent service. Very responsive communication.

Ms. Shiu is a consummate professional.  She is always quick to respond when needed.  I have been with her and LM for more than 15 years.

Cheukping Shiu has been my insurance agent for many years.. She is honest, trustworthy, reliable,  and very knowledgeable. She is extremely likeable and has a great personality.  She makes you feel comfortable in asking any question you have and is always available for you. I am happy and fortunate that she is my agent.

Cheukping answered all my questions and offered me multiple choices and price ranges.  She followed up and delivered on everything we discussed.  Excellent agent.

It is an outstanding performance by the Liberty mutual team and specifically Cheuping Leadership. I have worked with her and team for many years and the quality of work and professionalism is outstanding. What ever you call to seek is delivered with high confidence and most satisfactory results.
She is able to explain, provide guidance and mentor the scope to make sure you are 100% satisfy

The communication and service was great and professional. Would recommend it to my friends! Thanks!

Cheukping was an amazing resource in helping my husband and myself with insurance for our new home. I would recommend her 100%! She took her time in finding the perfect policy for us! Thank you again!

I am so delighted with the service I’ve received from Cheukping Shiu at Liberty Mutual. She is so personable and helpful. Easygoing and easy to talk to. She is knowledgeable and readily available with information how to help me when I reached out to her. She treats me like I am her “family “ and that is a good feeling of relief for me. I feel safe and cared for. She’s Amazing!!!!

Having Cheukping (Sue) Shiu as my Liberty Mutual Insurance agent was a wonderful experience.  She has helped me numerous times and was very attentive as compared to another insurance agency who's rep's typical line was, "Sorry, but I can't..." Finding ways to help and being detail oriented are two of the many reasons as to why Sue is someone you should consider as your insurance agent.

The bets customer satisfaction. Her knowledge is outstanding on the scope of her expertise.

Cheukping did an excellent job reviewing my quotes and answering my questions.  Highly recommend her for all personal insurance needs.

Lead Sales Representative

Explanations are detailed and very easy to understand. Good customer service rendered. I am highly impressed.

Very helpful in navigating new auto and homeowners insurance policies. Works with you to get the best fit for your insurance needs!

I am very happy and satisfied with the professional and quick response time, helping and very knowledgeable. Thank Derek Lee

Professional, responsive and high quality services. Definitely considering bringing my other policy with Derek. He is also willing to jump in and figure out what's going on when the company charged me directly instead of charging escrow account. Highly recommend!

Spoke to Derek about my insurance plan. All communications were very professional and valuable. Thank you for great work.

Derek Lee is the reason I came back to Liberty Mutual. He is professional and accessible. I don't have to respond to a machine or robot calls. I can have access to a real person who cares about his customers and puts suitability of products and service first.

Anne Scavotto
A Happy returning customer

Agent Derek Lee explained all my options on what the policy covered prior to purchasing my  new homeowners insurance. He is very professional, has excellent customer service skills and responded to my calls in a timely manner. Will certainly recommend Mr Lee to my friends and colleagues.

Mr. Lee was very professional and courteous while taking in multiple questions concerning available policies and the possibility to bundle them together.  Mr. Lee was not pushy nor arrogant in his solicitations and we felt comfortable to continue the the business at hand to find suitable insurance for us.... Thank you Mr. Lee, very much appreciated.

Derek was amazing! Best service I have had from an insurance agent probably ever! Super painless process. Thank you Derek!!

Derek is very professional and knowledgeable. Fast and excellent service. Went above and beyond to answer my coverage questions. Thanks!

Derek was terrific at  fielding my questions and was incredibly efficient and helpful. Derek made this all very easy!

Derek has been a pleasure to work with. Derek helped me with a homeowners policy. Derek needed approval from a supervisor to offer me a policy. Derek was able to get the approval expeditiously, and kept me updated every step of the way. He answered all my questions over the phone or via email, and went above and beyond to earn by business. Thank you for everything.

Derek has always been super responsive and helpful. Def. worth pinging him with questions or for quotes!

Dereck Lee went above and beyond to make sure I offered the best that suits me and I really appreciate it

Derek Lee has been most helpful, clear, efficient - and friendly. It is a pleasure working with him!

Mr. Derek Lee provides professional help for my auto+home insurance. Thanks

Derek Lee made the sgining up of Renter's Insurance very easy and efficient. I'm glad I signed with Liberty Mutual as suggested by friends.

He is a great agent and helped me get a great deal on my car insurance.

Derek is more knowledgeable, more friendly, not just a sales man, gives all the options on the tables. Good Job Derek, keep up the good work.

Thanks
Suresh babu

Liberty Mutual has been our auto and home insurer for many years.
I'd been wanting to discuss our coverage and costs for many months but before I could get to it Derek became the agent for our account and reached out to us to discuss possible savings.
We had several email and phone conversations and the result was better coverage with significant savings.
Derek was well prepared for each meeting and responded promptly to every question.
I felt the interactions were always efficient and each left me more confident in pursuing the proposals.

Derek Lee has been our contact at Liberty Mutual for years. He has been a great resource. We have several policies with Liberty, and have total confidence in Mr. Lee.

Derek has been our representative for many years.
He has been  very helpful and responsive to all of our inquiries, questions and concerns.  Thank you Derek!

Derek is very knowledgeable, responsive and always happy to help.  I really enjoy working with him.

Excellent service !!! Derek was knowledgeable and patient in explaining the parts I didn't understand( being new to life insurance and all ) I highly recommend !

Pennsylvania

Jonathan really took the time to explore the best option for my families needs.  He was responsive and provided excellent customer service.

He will help you with getting the best price he can give you.

Jonathan helped me cut my rate in half. He was so helpful! I definitely recommend.

Great experience. Quick & helpful to deal with

Very professional and responsive. Answered all questions and found me the best quote. 10/10

This was my first time getting insurance on my own. Jonathan made the process smooth and simple. He was able to shop around with tons of auto insurance companies to find me the best rate. I would recommend Jonathan to anyone looking for insurance.

The Liberty Leaders Club recognizes and honors the top 12% of outstanding performance in the sale of Personal Lines policies.

Liberty Leaders

The Liberty Life Leaders Club recognizes and honors outstanding performance of the 12% of the salesforce in the sale of Personal Life Insurance and Annuities.

Liberty Life Leaders

The Pacesetter programs recognizes Sales Representatives, in their first 4 years on the job, who perform over-and-above the expectations of the sale of Personal Insurance policies.

Pacesetter

Senior Sales Representative

Sales Associate

If you’re one of those folks who values quality, then this is your guy! Knowledgeable, responsive and  professional. Robert got me a better rate and with better coverage.

Available, personable, knowledgeable, a summary of Robert Springer as an insurance agent. Thank you for your assistance Robert.

Awesome Agent! One of the best. Honest, experienced, and available! Rob is one of the best agents I know!

Bob has been my insurance agent for over 25 years and he has always been responsive to my insurance needs often offering recommendations on how to improve the value of my coverages.  His service has been very professional and timely.  Highly recommended.

Great service, prices, and coverage. We searched around and found Robert to be the most competitive for what we wanted.

Kathi Caputo & Robert were excellent in helping me get the best possible deal in a timely manner, very pleasant to speak with!

Rob has been our insurance agent for 20 years. You won’t find a more professional and competent agent! He is always looking out for his clients and he’s very prompt with returning calls and quotes. Give him a call. You’ll be very happy you did!

Robert Springer has been my Liberty Mutual Agent for more than 15 years. His personal attention to all matters is incredible and very comforting. Appreciate his attention and that of his great staff.

When it comes to all things insurance, Robert Springer is your guy. He is a genuine nice person and has always gotten me the best rates (I shopped around). I've used his services for my home insurance and now jewelers insurance as well. I've recommended him countless times to my friends and clients and everyone has reported the same experiences as me. Robert, thanks for everything and I look forward to your amazing service for years to come!

Robert has been handling my home auto and life insurance for almost 2 decades. I have always had great service, immediate response, and always great pricing for a product that actually delivers and provides me the Security I need.

Robert was so helpful and responsive! My husband and I are very grateful we found him to help us through the life insurance process. Highly recommend!

Ever since Day 1, Robert has gone above and beyond for not only me, but as well as friends and family.

Thorough would be considered as an understatement.  Robert provides World-Class service regardless of how big or small your policy is.  There’s a reason why he is considered the best in the business.  Results matter.

I've been insuring my home and car with Robert since I moved to Long Island. It has been a pleasure, weird to say about insurance right? I've never seen an agent who is as responsive or client focused. In addition, I continue to compare premiums when I get a mailer. He's 3 for 3 for not only beating rates, but for CRUSHING them. Happened to get a mailer today for auto insurance. Called to get a quote. They were nearly 3x more expensive. That broker was in awe, and assumed it was some fly by night insurer. When I told them who, they just said wow and we parted ways.

Rob has been so great. He was recommended to us by friends and has been awesome with all of our car insurance and home insurance needs. Thank you Rob!

Rob is a fantastic agent. Always available, literally always. He makes every policy addition or change extremely easy and efficient. I would recommend him to anyone who wants their insurance needs to be met effortlessly.

Robert stringer and his team especially Kathryn are absolutely amazing. They gave me the best quote that beat all the other competitors and they were extremely helpful with my home insurance journey. As a U.S Army Veteran i give them my stamp of approval and look forward to utilizing them for auto insurance as well in the near future. 🤝 🇺🇸

Best agent ever!!! Robert saved me money and got me better coverage. The Best!!

Robert has been my agent for several years now and whenever I have questions or need his assistance, I am made to feel like I am of the utmost importance. Robert’s professionalisms, diligence and efficiency makes ANY challenge as his client feel like a breeze. So happy to be his client and would and DO highly recommend him as often as I can!

Robert is extremely professional and one of the most honest people I know.
I’m always comfortable with Robert and know we are in great hands. Highly recommend!

I have had an excellent experience with Liberty Mutual- Robert Springer and his colleague Kathi Caputo.  They are so responsive and have excellent customer service.  They've helped me every step of the way for both home and car insurance.  Would definitely recommend.

I have stupid people using my stinky place

Highly recommended!! Responsive and great personality too!

Rob has been helping me with all of my policies including home, life, car and umbrella. He is responsive, knowledgeable and most importantly trustworthy.  He has been a valued adviser throughout the years for my family.

Robert is by far an excellent and knowledgeable source for your insurance needs. His reputation is stellar. His communication is prompt and clear. His motivation comes from serving your real needs vs collecting a commissions check. Highly recommendable. Give him a call.

Not only is Robert my personal insurance agent, but I also recommend him to all of my clients.  He's extremely responsive, proactive, competitive and professional.  I highly recommend him to anyone looking for any type of insurance policy!

Have worked with Robert on several occasions this past year and have no hesitation in recommending his services.  Always responsive and very professional.

Swift. Efficient. Easy to understand communication. Would recommend.

I had an insurance claim with Liberty Mutual.
My insurance agent was "Robert Springer" he and liberty mutual were amazing with there claim handling.

They were extremely  responsive in all aspects. I was extremely happy with the service and will highly recommend them to all of my friends.

Robert was knowledgeable, responsive, and very timely in our request.  He was a pleasure to deal with and made the insurance process as smooth.  We will continue working with Robert and Liberty in the future!!

Rob Springer is a great agent! He has helped me numerous times with our life insurance, car and recently again when we where purchasing our new home during Covid. He was always just a text or phone call away!! Made the process smooth and I knew I didn't have to worry about a thing!

Kathryn Caputo has been extraordinarily professional and totally responsive. Over several years, she has provided accurate information accompanied with a thorough explanation. She is truly exceptional.

Robert has been our Liberty Mutual Agent for over 15 years. Rob is very knowledgeable, professional, always responsive, and has our best interest in mind whenever we need need assistance or advice regarding our policies.

I definitely recommend their service, Robert Springer was very professional, knowledgeable and assisted me swiftly. With being new to the area this was definitely a plus and very helpful! Thank you Rob for making this as painless as possible! Very satisfied customer!

Robert and team are knowledgeable, professional, and responsive. Excellent service and would highly recommend!

Rob was great, sent over my coverage from Allstate and with in an hour I had a quote for the same coverage at a much better price.

Robert was extremely helpful and attentive. Friendly and courteous. True professional! Highly recommend. Very happy with Liberty Mutual!

Rob is the real deal. He handled my circumstances with the utmost professionalism, promptness, and kindness. Besides knowing his business very well, he’s a genuinely great guy- a rare combo these days. If you’re lucky enough to work with Rob, you’ll be doing yourself a favor. Thanks Rob!

Rob springer gave us the best deal on car insurance when Geico was over charging us. Cut our premium by 2/3! Highly recommend his office. Nice to see him around town too. Winning team that rob springer and liberty mutual !

Robert answered all my questions without delay, and gave me me the most reasonable quote!

Amazing and thorough customer service! Thank you Robert.

Robert handles all the insurance policies for my family and my clients.  Reliable and detail oriented.

Rob was really amazing to work with.  He took the time to get  us the best plan possible!

Rob is my go-to insurance guy for not just me and my extended family but all of my clients (I’m a real estate professional).

He’s honest and thorough in his explanations and helps the client understand what they’re getting versus some other brokers who will just say “oh I can beat that price.”

Rob will explain and detail the differences in his plan versus others which, to me, stood out the most when we first started discussing my personal policies. That alone saved me so much time comparing different plans and he won over my business right then and there. Never had such a hands-on insurance broker on my side.

Robert goes above and beyond. From home owner’s, to car insurance, to life insurance he’s helped my family and clients in so many ways.

He’s professional and easy to refer clients to.

Robert Springer is by far the best, most reliable and courteous representative I have ever had the pleasure to work with.  Not only is he responsive immediately- but even takes his own personal time to get something done if your in a pinch. He is always looking for ways to save the customer time and money as well. Highly recommended!!

Rob has always been easy to deal with and really try’s to get you the best deal possible ! I would recommend him as an insurance agent to anyone !

Rob always helps me when I have a insurance issue.

Scibelli, Carolyn  Thank You for your support and Knowledge.  I had a small problems and was resolved with in minutes.  Very lucky to have a employee like her.

Every time I was in a pinch, Rob was there with the help we needed to be covered. He has made the tedious chore of purchasing insurance a pleasure and easy.

Very quick turnaround and a pleasure to work with! Highly recommend

After combining home and auto, Robert ended up saving me well over a thousand dollars a year!
He’ll meet you pretty much anywhere you like, and if you’re nice enough he’ll cook you a Michelin star quality meal.

HIGHLY RECOMMEND ROBERT SPRINGER HE CUT MY POLICY IN HALF COMPARED TO GEICO AND RAISED MY COVERAGE TO $300K

Working with Robert has been my most pleasant interaction with an insurance agent ever. He's responsive, attentive, and very professional. He knows what he's doing and will find you great coverage. Highly recommend!

Robert is the most helpful insurance agent I have ever dealt with. He is upfront and honest with everything, and always goes above and beyond.  Definetely, a person who cares for the customer.  I highly recommend him!

They randomly drop covering people, and force them to find another car insurance, for really lame excuses. Like that you were in an accident a few years ago, before even joining Liberty Mutual. They don't even make any sense!!

Why not to use liberty mutual...
liberty mutual drops you for the slightest reasons its ridiculous for example if you put claims in for a windshield and for an accident meanwhile this company says that they give accident forgiveness I guess they lie... this company is a waste of time I hope you never use them they will only screw you over.

Always attentive and looking to help me save a dollar where i can.

Rob is professional, knowledgeable and responsive. I would never hesitate to refer him to a friend or family member. I know they would be in excellent hands.

An all around great rep. Robert is personable, friendly, and nothing short of professional. He really takes an interest in his clients and looks to meet their insurance needs. If you are looking for an honest rep to work with, one that will set you up with policies that will meet your specific life style, Robert Springer is your man. I highly recommend him.

Robert was always on hand to help us with any questions we had and made sure we always had the best deals out there. Moving to Florida soon. Hope he gets his license there soon

Robert and his team are top notch.  I’ve referred him clients who have nothing but great things to say, and I use him personally…he is always super responsive and through.

Rob always gets us the best prices on our policies. Gets it all done quickly.  Pleasure working with him.

I was recommended to Robert and he has exceeded my expectations. He knows his field and product. He is very responsive and knowledgeable. He saved me a ton on my homeowners insurance and got me better coverage for my car insurance. I have full confidence in Robert - I recommend him without reservation!

Executive Sales Representative

The Lamplighters Club was designed to recognize initial Life and Annuity Sales efforts.

Lamplighter Award

The Pursuit of Excellence program rewards Sales Representatives in their first 2 years on the job, who excel at Personal insurance new business production.

Pursuit of Excellence

The Rookie of the year award is presented annually to the top producing new sales representative in each of four categories:  Auto Sales, Home Sales, Life Sales and Overall.

Rookie of the Year

Contacted him through email and received a response in less than 5 minutes!

Roger was extremely professional and was able to quickly provide a quote that met my needs.

My family has been working with roger for over 10 years his responsiveness, professionalism and caring attitude is beyond our expectations. Thank you Roger for being you.....

Very helpful and personable! Wonderful experience working with Roger.

New York, NY

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