New York

At the Liberty Mutual office in Valley Stream, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Valley Stream office is located on Sunrise Hwy. between Rockaway Ave. and Peninsula Blvd., west of the Dunkin Donuts and 7-Eleven. For more than 30 years our office has proudly served the communities of: Lynbrook, Rockville Centre, Malverne, Woodmere, Valley Stream and Franklin Square. Causes close to our hearts Our representatives participate in a number of community activities including: 
<ul>
<li>Presented the Firemark Award to firefighters in Cedarhurst and Long Beach.</li>
<li>Participated in events run by the Nassau County Association of Retired Police Officers.</li>
<li>Volunteered for window etching events for the Rockville Centre and Sewanhaka School Districts.</li>
</ul>Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Valley Stream, NY

Hi Joe, thank you for providing feedback. We're sorry to hear you weren't satisfied.

Thieves. They started out good but they slowly increased the the premium till i was paying like I was high risk. I haven't had an accident or traffic violation in well over 20 years. When I canceled my policy,
they still billed me claiming I was paying premiums in the middle of the coverage period .switched companies I saved a bundle.

I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.

Worst customer service.   Does not pay a fair, just amount for a claim. "They don't pay what they need to pay,"  In my opinion totally worthless insurance!

Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.

I'm so excited I switched to liberty Alan Cohen is the best he really educated me on a lot thanks Alan

Hi Charilie, thank you for taking the time to leave us a review!

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

Hi Paul, thank you for taking the time to leave us a review!

Muy amable la persona que me atendio. Aclaro las dudas que tenia.

I’m so disappointed in this company. They lie to lure you into signing up taking advantage of the pandemic. After I confronted them about the verbiage used by one of their marketing reps stating that I was not going to be charged for a month of coverage the supervisor literally laughed and said they are not responsible for how their reps word things at the time of sign up. What on earth is that?! I was baffled. They take no ownership and don’t care to assist you with any payment plan to avoid any collections to your acct after you close out your policy with them when they failed to tell you the truth in the first place. I will never recommend this company to anyone. Beware!

Thank you, Tawana Bellinger. This review made our day!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Darwin Barreth!

Be prepared to wait a good hour for a representative to pick up.

I am really frustrated and angry with this company, I really have 2 years waiting for my refund, I am about to spread my experience in every possible communication medium.  If you are in the same situation as me contact me for a class action lawsuit.

Using Joe Gargiulo in Hauppauge office for many years now, has always provided excellent service.  Very pleased.  Would definitely recommend.

Thank you for the 5 stars, Manuel Chafla!

Would have 5 stars, if the adjuster had been sooner. I know they don't want to hear the bill is not paid on time!

Could not get through to pay my bill for the past three months.

These people quote me a price after I paid the money and agreed on a monthly payment they Jack the price up on the first month I don't think they're that great about ready to get another Insurance Company

Great Insurance Company - Excellent friendly service.

Property was broken into and vandalized... After talking to Underwriter is lowballing us... I feel like I've been Robbed Twice

Worst insurance company.  Don't waste your money here, they won't pay claims.

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At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in CT, MA, ME, NH, NY, RI and VT. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

Northeast Region Virtual Agents

Andy, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Alan has been my agent for almost a year and I could not be happier with his services. He is professional, attentive and got me (bay far) the best rates on my insurance. HIGHLY recommended.

I’m so grateful for your kind words, David. Thanks for sharing your review with us and the community.

Alan Cohen saved me a ton of money on my insurance and really helped me out. He went above and beyond to make sure I had answers to all of my questions and got the best coverage at the lowest cost. Alan was quick, responsive, educated, and is an absolute specialist in what he does.
I was truly impressed how he called me to follow up to make sure everything was in order. My wife called him the "Billie Joel" of Insurance. He's a rockstar. Highly recommend him for any of your insurance needs.

Alan Cohen

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