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At the Liberty Mutual office in Valley Stream, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Valley Stream office is located on Sunrise Hwy. between Rockaway Ave. and Peninsula Blvd., west of the Dunkin Donuts and 7-Eleven. For more than 30 years our office has proudly served the communities of: Lynbrook, Rockville Centre, Malverne, Woodmere, Valley Stream and Franklin Square. Causes close to our hearts Our representatives participate in a number of community activities including: 
<ul>
<li>Presented the Firemark Award to firefighters in Cedarhurst and Long Beach.</li>
<li>Participated in events run by the Nassau County Association of Retired Police Officers.</li>
<li>Volunteered for window etching events for the Rockville Centre and Sewanhaka School Districts.</li>
</ul>Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Valley Stream, NY

Hi Joe, thank you for providing feedback. We're sorry to hear you weren't satisfied.

Thieves. They started out good but they slowly increased the the premium till i was paying like I was high risk. I haven't had an accident or traffic violation in well over 20 years. When I canceled my policy,
they still billed me claiming I was paying premiums in the middle of the coverage period .switched companies I saved a bundle.

I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.

Worst customer service.   Does not pay a fair, just amount for a claim. "They don't pay what they need to pay,"  In my opinion totally worthless insurance!

Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.

I'm so excited I switched to liberty Alan Cohen is the best he really educated me on a lot thanks Alan

Hi Charilie, thank you for taking the time to leave us a review!

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

Hi Paul, thank you for taking the time to leave us a review!

Muy amable la persona que me atendio. Aclaro las dudas que tenia.

I’m so disappointed in this company. They lie to lure you into signing up taking advantage of the pandemic. After I confronted them about the verbiage used by one of their marketing reps stating that I was not going to be charged for a month of coverage the supervisor literally laughed and said they are not responsible for how their reps word things at the time of sign up. What on earth is that?! I was baffled. They take no ownership and don’t care to assist you with any payment plan to avoid any collections to your acct after you close out your policy with them when they failed to tell you the truth in the first place. I will never recommend this company to anyone. Beware!

Thank you, Tawana Bellinger. This review made our day!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Darwin Barreth!

Be prepared to wait a good hour for a representative to pick up.

I am really frustrated and angry with this company, I really have 2 years waiting for my refund, I am about to spread my experience in every possible communication medium.  If you are in the same situation as me contact me for a class action lawsuit.

Using Joe Gargiulo in Hauppauge office for many years now, has always provided excellent service.  Very pleased.  Would definitely recommend.

Thank you for the 5 stars, Manuel Chafla!

Would have 5 stars, if the adjuster had been sooner. I know they don't want to hear the bill is not paid on time!

Could not get through to pay my bill for the past three months.

These people quote me a price after I paid the money and agreed on a monthly payment they Jack the price up on the first month I don't think they're that great about ready to get another Insurance Company

Great Insurance Company - Excellent friendly service.

Property was broken into and vandalized... After talking to Underwriter is lowballing us... I feel like I've been Robbed Twice

Worst insurance company.  Don't waste your money here, they won't pay claims.

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At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in CT, MA, ME, NH, NY, RI and VT. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

Northeast Region Virtual Agents

I’ve worked with Rob for years he is extremely reliable and always exceeds expectations! Highly recommended!

Kya, we are so glad that you enjoyed your experience. Thank you for your business!

Very Nice, ask lots of questions and he answered thoroughly. Help me get a great quote and he checked up on me making sure I have everything I needed. Love having a direct person I can call.

Thank you, Alicia. This review made our day!

So glad we came across Rob! He provided excellent customer service. Prompt response time. Very knowledgeable and always took the time to explain things thoroughly. Would highly recommend Rob! 

Thank you for the 5 stars, Brandon O'Brien!

Thank you for the 5 stars, Ismar Alikadic!

Thank you, JMT. This review made our day!

Robert provides excellent and consistent service. Robert is extremely professional, responsive and believes in providing the best service for his customers. I highly recommend Robert to all Liberty Mutual customers.

Thank you, Ricky. This review made our day!

Robert is extremely knowledgeable, helpful and provided excellent customer service.

Rob was helpful, quick to respond and explain everything to us for our home insurance policy. Would absolutely recommend.

Thank you, Ileandre. This review made our day!

Rob has been my family’s insurance agent for years now. He is committed to making sure that his clients get the best deal. His responsiveness is amazing. Rob is attentive and thorough. I appreciate that he takes the time to explain the policy terms and and answer any questions that I have.

He’s helped us with our auto, home, and renters insurance.

Thank you, Ivan lily. This review made our day!

Robert was incredible with helping us find home insurance that was tailored to our needs. He went above and beyond to get us the best deal and when there were issues he solved it himself. Thank you once again !

I’m so grateful for your kind words, Maia Collier. Thanks for sharing your review with us and the community.

Mr. Ansalone was incredibly helpful, responsive, and clear in all our interactions.

Alex Pellegrino, we are so glad that you enjoyed your experience. Thank you for your business!

Robert was a pleasure to work with, he was fast and transparent. I appreciate how he helped me understand my policy in detail and was patient and kind. 5 stars ⭐️

punnie80, we are so glad that you enjoyed your experience. Thank you for your business!

I highly recommend contacting Robert with any insurance need you might have.  Robert is not only very professional, knowledgable but also very pleasant to work with.  I am glad i was able to speak to him, he offered the coverage i needed at a very good price.

I’m so grateful for your kind words, Christopher Costigan. Thanks for sharing your review with us and the community.

Excellent service, questions and concerns answered and addressed promply.  The complicated process of buying new insurance was made easy.

Hi, Emma Delossantos! Thank you so much for taking the time to leave us this amazing review.

Great customer service and response. Robert and Kyle were very professional and knowledgeable when helping me with policy.  Thank you.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Rhondella Semple!

Thank you for your review. We appreciate your business!

Robert was very helpful answering my questions and concerns. Very responsive. Broke down what my policy will cover and gave me a good rate.

Robert Ansalone at Liberty Mutual is so professional and friendly and made the switch from my old insurance company so easy! Very happy I made the switch.

Robert Ansalone Jr

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Robert Ansalone Jr

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