North Carolina

At the Liberty Mutual office in North Charlotte, trained local agents can help you find the right coverage and the discounts you deserve. We offer Auto, Home, Umbrella, Pet, Accident and Small Commercial Insurance, along with competitive fixed annuities all to meet your needs. Our office is located off W.T. Harris Blvd, Exit 18 off of I-77 across the Interstate from the North Lake Mall. The building is located in the Harris Corners office complex. Our office proudly serves North and South Carolina, with a focus on the communities in Huntersville, Cornelius, Davidson, Concord, Kannapolis, the Greater Charlotte Region, and all of the Lake Norman surrounding areas. Causes close to our heartsOur representatives support and partner with a number of local causes and organizations to help contribute to our outstanding community. A few of them are:<ul><li>B.R.A.K.E.S. Teen Driver’s Training</li><li>Charlotte Mecklenburg Schools</li><li>Kannapolis City Schools</li><li>Crisis Assistance Ministry</li><li>Ace &amp; TJ’s Grin Kids</li><li>Many More</li></ul> ﻿Talk to a Liberty Mutual Agent TodayContact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

North Charlotte, NC

Hi Erica, thank you for taking the time to leave our local sales agents such a great compliment. If you have friends who need insurance, please send them to this outstanding team!

Working with the reliable, helpful and friendly agents at Comparion is always a positive experience! We are very pleased with our coverage and would highly recommend their services to anyone!

Estamos muy contentos de saber que tuviste una gran experiencia con Sandra Smith. Tu reseña hizo nuestro día.

Agradezco mucho a Sandra Smith, fue muy amable y tiene mucha paciencia. 100% recomendada.

Es una alegría recibir sus comentarios positivos, y muchas gracias. Nos motiva a seguir esforzándonos por ser los mejores cuando escuchamos grandes cosas de nuestros clientes leales.

Gracias por su ayuda Sandra Smith. Agente que habla español, y mucha paciencia para explicarte todas tus dudas. Precios recomendables, muy contenta con la atención.

I trust Sarah Marshall with my insurance needs. She is a very efficient and hardworking individual. Thanks, Sarah!

Wow! Thank you. This review made my day. We really appreciate the time you took to write such a detailed review! If you have friends who need insurance, please send them to this outstanding team!

Sarah is amazing! I have never met a more personable insurance agent. She was patient and took the time to review my coverage to ensure I was well protected! She even found an affordable life insurance policy to give me peace of mind, should the unthinkable happen! I Can Not recommend her enough! If you are looking for an agent that has your back give her a call!

Your review means a lot to us and lets us know I’m on the right track! We look forward to helping you again in the future.

Sarah Marshall always goes the extra mile.  She is always very professional and very responsive. I highly recommend Sarah for your insurance needs.

Hi Sarah, the local sales agents in this office thank you for your positive review!

Each agent is eager to help you find the coverage you need at an affordable rate. I love that they partner with multiple insurance companies and can do the shopping for me! Hands down the best agency in the Carolinas!

Hi Carol, Thank you for taking the time to leave us a review. Positive feedback motivates agents in this office to continue exceeding expectations.

Sarah Marshall is always available and very informative. We are dealing with a situation regarding our car. she always goes above and beyond her duties.

Sarah is an excellent agent. She is knowledgeable, responsive, and extremely helpful!

Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.

Sarah Marshall was a delight to work with. She has made switching insurance companies a breeze. Would recommend her in the future to anyone.

Hi Jay, thank you for taking the time to leave our local sales agent such a great compliment.

Sarah Marshall was extremely helpful and made sure I understood everything.  Highly recommend her. She is the best agent!

Sharleen Walter was the best to work with she hooked up with my insurance I would highly recommend her for all your insurance need in the Asheville area

Hi Natalie, the local sales agents in this office thank you for your positive review!

I love how they listen to what your needs are, and ask all the right questions to help you get the right protection!

Gracias por su comentario; agradecemos enormemente su tiempo para proporcionarnos esta valiosa retroalimentación.

Muy recomendable, gracias Sandra Smith por tu ayuda y paciencia. Un servicio A1. Gracias

Gracias por su ayuda Sandra Smith. Agente que habla español, y mucha paciencia para explicarte todas tus dudas. Precios recomendables

Wow, we were blown away by your positive words. We really appreciate the time you took to write such a detailed review! Thank you!

Comparion is amazing!!  I called to get a quote to save some money on my insurance and ended up getting so much more!  They gave me insight into my policies and what it can do for me.  I walked away feeling like I learned a ton about insurance...and saved some money!

Hi Jeremy, the local sales agents in this office thank you for your positive review! We are so glad we were able to assist you with the right coverages at the right price.

This agency does a fantastic job finding me the right coverage and insurance at a very competitive price every time my policy renews. Very happy with them as my agent!!

Hi Austin, thank you for taking the time to leave our local sales agents such a great compliment. We look forward to helping you again in the future.

Elise and Micah are a great team and always take care of me and my family. I won’t get insurance anywhere else!

I appreciate your positive review!  Please don't hesitate to contact me in the future.

Elise Nelson and the rest of the Liberty Mutual team always know how to take care of every situation! Two thumbs up!👍🏼👍🏼

Thank you for taking the time to leave Elise such a great compliment. We look forward to helping you again in the future.

Always so responsive and helpful.  And I feel like they truly want to find me the best deal with the right coverage. My representative Elise is very nice.  Thank you.

Hi Quashaunda, thanks for your kind words.  I'm so glad I could find the right insurance at the right price.

Tosha Brown was called to find me some auto insurance and got me the best price. She was very nice and has great customer service.

Hi Heather Watson, thank you for taking the time to leave our local sales agents such a great compliment. We look forward to helping you again in the future.

Great people to work with and very knowledgeable.

Hi Elise Nelson, thanks for your kind words.

Best group of people! Everyone is so helpful and knowledgeable.

Very easy to work with. Awesome service and advice. Very happy.

Muchas Gracias por estas palabras. Es un placer poder ayudarlos. Aqui me tienen a su orden para cualquier necesidad con todos sus seguros.

Muchas gracias en verdad por ayudarme con mi seguro de carro! Sobretodo gracias a Sandra Smith que fue súper cordial y me guío durante todo el proceso! Explicando cada detalle. Muy recomendado!!!!

Thank you for leaving Sandra such a great compliment! We look forward to helping you again in the future.

What a wonderful experience!! Love the service and savings! Recommend this to everyone!!!!! Sandra Smith, thank you!

Nos alegra mucho que hayas tenido una buena experiencia. iEsperamos atender sus necesidades de seguro en los anos venideros!

Estoy bien agradecido por el gran servicio de Sandra Smith.  Todo muy bueno.  Gracias totales.
Altamente recomendable.

Hi Karla, our local sales agents were blown away by your positive experience.  Thanks for giving Sandra such a great compliment.

If you are looking for insurance of any kind, this is your best option and you're not going to regret it. Sandra is the best! You can tell she knows what she's doing and she takes the time to explain everything and makes sure your questions are answered.  I will definetly keep going to Sandra to renew my insurance  and you should too!

Gracias por tomarse el tiempo para dejarnos un gran cumplido. Agradecemos que recomiende nuestros servicios en sus comentarios y nos alegra saber que tuvo una maravillosa experiencia como cliente.

Realmente muy contenta por la atención y servicio de Sandra Smith!…En estos temas uno siempre está pérdida, Sandra fue bastante paciente con mis  dudas a montón, y lo mejor con la mejor actitud! Totalmente recomendada!!

Gracias Sandra Smith por la ayuda con mi seguro, excelente servicio. Altamente recomendable.

Hi William Ronald Baca Espinoza, thanks for your kind words.

The best insurance.  Good attention and the best good rates.  Sandra Smith good agent.  Excellent!!!!!

Hi Michael McMorrow, Thank you for taking the time to leave us a review.

They helped my save on my renters, auto and life insurance. Excellent customer service!

Michael McMorrow shopped around to make sure I had the best price and the right coverage in place. He provided personal, quick service.

Hi Rochelle Parris, thanks for your kind words.

Michael McMorrow did a thorough review of my insurance policy coverages. He helped me to identify that my previous carrier did not have proper coverages in place. He also helped me to protect my family with an affordable life insurance policy. I can sleep better knowing that I have a local agent that took the time to make sure that I had the right package of protection customized to my specific needs.

Hi Allison Green, our local sales agents were blown away by your positive experience. If you have friends who need insurance, please send them to this oustanding team!

Excellent customer service, provided me with options that fit the needs of my family. Would definitely recommend without hesitation.

Thank you Sherry! We look forward to helping you again in the future.

Matt and his team are always on top of everything. They are so easy to work with, super responsive and will get you the best rates out there.

Hi Alexandra Pick, thank you for taking the time to leave Joy such a great compliment. If you have friends and family who need insurance, please send them her way.

There is no one better for your insurance needs than Joy Dillon. She truly meets the needs of what you/your family may need. Her in depth product knowledge and expertise makes working with her a true "Joy"! Thank you for all you continue to do for your customers.

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.

Mr. Brown is an excellent agent.  Whenever we have any questions or need clarification on our policies he does not hesitate to respond.  We consider him the best insurance agent we’ve had.  We highly recommend him.

Hi Adriana, Elisa and our local sales agents were blown away by your positive experience.

Elise was amazing! She worked hard to find the right homeowners and car insurance at a good rate.

Hi Wayne, the local sales agents in this office thank you for your positive review! If you have friends who need insurance, please send them to this oustanding team!

Agent Anthony Brown provided exceptional service.  He took time to understand our insurance needs, provided us with multiple options, and was responsive to all request and questions.

Hi ButterSweet Talk, thank you for taking the time to leave our local sales agents such a great compliment.

The is the most helpful agency to work with.  There is still a personal and professional touch with Mr Brown.  🦋

Hi Christopher, thanks for your kind words.

I have had the Best experience with this insurance company. Elise Nelson is very helpful and knows what she is doing!!  I highly recomend !!

Great customer service!  Quick and friendly responses.  Always super helpful.  Highly recommended.  Thanks!!!

Hi Melissa Thiede, thank you for taking the time to leave Joy and our local sales agents such a great compliment.

Joy Dillon is an absolute delight! I am relocating and she was knowledgeable and kind. They have my business as soon as I move. Highly recommend.

Thank you Desiree! We are so glad you had a good experience. We look forward to helping you again in the future.

Awesome customer service, went above and beyond to help me get the right insurance and explained everything well

Thank you Amber!  We are so glad you enjoyed your experience!

Great service! My agent Anthony is very knowledgeable, helpful and patient. He takes time to make sure you understand everything you need. Glad I made the switch in insurance.

Thank you for leaving such an amazing review.  I look forward to working with you for years to come!

Ricky has covered all of my home and auto insurance needs for several years now. Very professional, informative, and dependable. I can always count on him to provide me with the best rates in the current market! Highly recommended!

Hi Amber, thanks for your kind words.  I'm so glad you enjoyed your experience. I look forward to helping you again in the future.

Jeffrey Jacobsen was extremely knowledgeable, helpful, patient and so easy to communicate with. He helped my parents save over $1200 a year! He went through each and every option and any extras he thought may be relevant. He followed up and even met us in person to show different prices when extras were added. He is such a pleasure to work with and would recommend him to anyone.

Hi Karen, thank you for your positive review! We look forward to helping you again in the future.

Penny and Larry are two awesome people that will help you in a minute.  Such great and attentive customer service.  They'll always have your best interest at heart.

Gracias Karla! Espero poder ayudarlo en los años venideros.

La atención de ella a sido muy buena me ayudó en todo para yo poder opener mi seguro

Excelente sus coberturas de seguros, muy buena la atención de su personal, la Sra Sandra  Smith me atendio muy amablemente , y lo mas importante, es que hablan inglés y español.....👍 Estoy contenta con mi seguro👍😁

Thank you Slab Banks!  Glad we could provide the right coverage at the right price.

Very informative, and transparent! Helped me find what fits my budget.

Clarence and all the agents at Comparion are amazing!!!

Hi Emeraldeyez, thanks for your kind words. We look forward to helping you again in the future.

Ricky is very knowledgeable and was able to answer all my questions and concerns about my policy.

Great to hear! We look forward to helping you again in the future.

We've trusted this agency with our insurance needs for years! Always get the best rates and would never go anywhere else!

Hi Paula, Tosha and the local sales agents in this office thank you for your positive review!

Tosha Brown had great customer service and very knowledgeable about products.

When the huge oak tree fell on our house, destroying our roof and much of the second-story structure, Comparion was there within a few hours.  Comparion’s insurance agent found us a place to stay—our house was uninhabitable—for six weeks, with a per diem included, and the agent had an arborist out to our property before the end of the day.  Within six weeks, repairs were completed and we moved back into our house.  You can’t go wrong with Comparion!

Thank you Jill!  We look forward to working with you for years to come.

We’ve used them for our family’s insurance for over five years — best rates and customer service in the business!

Thank you Hollie!  This review made our day!  I'm so glad we could get you the right coverage at the right price. If you have friends who need insurance, please send them to Ricky!

I was a loyal customer to my old insurance company for five years who never missed a payment and only had one claim in that five year history. Just recently, they raised my insurance due to a pothole incident that wasn't supposed to be a chargeable accident. After having no luck reducing my premium, I called Ricky Siler to see if he could help. This man found a policy for me, with the exact same coverage, for $1000 less a year and my monthly payment was cut in half! So thankful I called and I highly recommend giving Ricky your current policy documents to see how much money he could save you! Not only will you win on your insurance but you will gain a truly compassionate and caring person on your side.

Tosha Brown is an amazing agent!! She is definitely the best!!!

Thank you Ed!  We appreciate your business.

Penny provides great customer service, is professional and friendly. I feel she looks out for my individual needs.

Thank you Matt! I look forward to helping you again in the future.

Matt Morrison is a fantastic insurance agent. He has all my families policy and takes great care of us.

Penny patiently worked with me to find the best coverage and price for my multi-driver family. Very responsive and helpful.

Hi James, thank you for taking the time to leave us a review.

Most honorable people to work with, friendly and make sure they give you the best rates. I recommend them to everyone I know.

Ms Tosha was very knowledgeable and resourceful while assisting me and my family with our insurance needs thanks again and continue the great work!

Hi Aaron Colf, thank you for taking the time to leave our local sales agents such a great compliment.

This is a top notch insurance agency!  I have had insurance through a few different agencies in the past, but this surpasses all of them.  I would highly recommend their services to anyone looking for insurance.

Hi Amanda Lynch, thanks for your kind words.

We always get the best rates with Comparion and their customer service is amazing!

Hi Bruce, the local sales agents in this office thank you for your positive review!

This office has been incredibly helpful!  They take time to make sure that you understand your insurance options, plus I've found that they have the best rates!

Hi Lee Milner, thanks for leaving us and Tosha such a great review!

I reached out to Tosha Brown after hearing my friend speak about how she saved him $  on his auto insurance, Tosha did a amazing job in selling me anto & life insurance.  She took her time & found the best insurance for me, she didn't rush me into a policy. Thankyou Ms. Brown

Thank you for leaving us and Matt such a positive review!

Matt is our agent and takes care of our home, several autos, and my college childrens rental policies. He is extremely helpful and always great at communication!

I've been using this office since I lived in Charlotte, I have moved to Raleigh and continue to use them.  Great agents and very responsive.

Hi Natalia, thank you for taking the time to leave our local sales agents such a great compliment. We appreciate your business.

I always get the best rates here! They’ve been wonderful to work with! I feel heard as a customer and valued! Thank you! So grateful to have found you!

Thank you Karla.  We look forward to working with you for years to come!

We have been very happy with low insurance rates and great customer service for years now.

Thank you so much!  We appreciate your business.

Thank you Dustin for leaving Ricky such an amazing review!

Ricky Siler is a great agent. His work ethic and dedication to his field has saved my family and I thousands. Excellent response time for any questions or issues, always there when we need him.

Great experience and knowledgeable staff.

Thank you Brian!  We are glad you had a good experience.

They always make things EASY. Great rates and excellent customer service.

The team is easy to work with and have consistently provided great rates.

Amazing agents. Tosha Brown was very helpful and easy to work with.

Thank you Alison! We appreciate your business.

Always helpful and always available!  Professional, personal, friendly, they care about their customers. I HIGHLY RECOMMEND them!

At the Liberty Mutual office in Charlotte, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Charlotte office is located in Ballantyne Corporate Park. For more than 40 years our office has proudly served North Carolina and South Carolina.Causes close to our heartsOur representatives participate in a number of community activities including:<ul><li>Providing educational seminars to many local businesses and organizations to increase community understanding of insurance products.</li><li>Hosting child identification and Bicycle safety events.</li><li>Volunteering with local organizations through our Serve with Liberty program</li><li>Sponsoring various community events</li></ul>Talk to a Liberty Mutual Agent TodayContact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Charlotte, NC

Great office, full of smart agents that will work hard for you. They shop multiple carriers to find you the best insurance at the best price. The put together a great package for me with different companies for my home, auto and life insurance. Saved me a ton of money!

Thank you! We look forward to helping you again in the future.

Lisa McGee was an amazing help! She even went above and beyond when she could! Great agent!

Hi Somone, thanks for your kind words. We look forward to helping you for years to come.

I had the best experience with Lisa! She was able to get me an affordable quote with me being such a young driver and her customer service was exceptional!I would definitely recommend her to my friends and family or just anybody in general!

Hi Derek McGee, Thank you for taking the time to leave us a review.

I got my life insurance via this office, and I could not be any happier!! Now I have cash value building in my whole life policy. Super friendly and helpful staff, and I highly recommend.

Hi ROMA CUSTOMER, thanks for your kind words.

It's been a great experience having Agent like Jean from that office to work on my insurance need. I didn't have to pay any broker fee like I used to dealing with other office in the pass.

Hi Caleb Innocent, the local sales agents in this office thank you for your positive review!

The best insurance agent and customer service in Charlotte North Carolina

Thank you Phillip, the local sales agents in this office thank you for your positive review! If you have friends who need insurance, please send them to this oustanding team!

My experience with Justin was outstanding. He went above and beyond with finding me affordable insurance and working during my available hours. I can definitely see myself being a lifelong customer with him.

Hi Matthew, the local sales agents in this office thank you for your positive review! We look forward to helping you again in the future.

They’ve never kept me waiting on the phone for more than 3 minutes. They explain everything thoroughly, and simply. The insurance is very affordable and I feel like they have my back.

Hi Calandra Rowland, our local sales agents were blown away by your positive experience Your review means a lot to us and lets us know I’m on the right track!

Justin is amazing no matter what questions I had he would answer.. He worked non st to find the best rate for my daughter .

Thank you for leaving Alma such a great compliment! We look forward to helping you again in the future.

Alma Martinez is such a great insurance agent I took her card called her she was very professional but what was perfect for me was her speed to have a quote ready for me in no longer then 15 minutes may be even less but I recommend her to all my family and friend’s she really helped us big time thanks Alma

Amazing and quick service for insurance I love Alma 💕💕

Wow! Thank you. This review made my day. I’m thrilled that you are satisfied with our services and look forward to helping you again.

I spoke to a Woman Name Alma. She was amazing gave me a quote and I couldn’t be more satisfied with the amount of money I was saving. I jumped right in. I also told her to look at all my policies and see if she can get me a lower rate. She worked with me and made things happen. I couldn’t be happier with her service. Overall I’ll give her more than 5 starts if I can. Highly recommend.

Thank you Mesha! We look forward to helping you again in the future.

Insurance agent is knowledgeable, handles things in a timely manner, and quick to respond.

Thank you Carol! I look forward to helping you again in the future.

Jennifer was very friendly and professional in getting me insurance. Outstanding customer service

Hi Cindy Weldon, thank you for taking the time to leave our local sales agents such a great compliment.

They are friendly and they was very nice to me. They  got me the quote I needed.I give them 5 stars.

Hi Sean Turner, Thank you for taking the time to leave us a review.

We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied.

Thank you for taking the time to leave us feedback. While I understand you are disappointed with Liberty Mutual’s service, this is a local sales office and may not be the best to address your specific concerns. If you’d like additional help with service, please call the Service Team at 844-266-4213.

Seems like they're double charging me the app doesn't update sometimes and my price went up with no accidents at renewal. I made a payment and it still saying it's past due

I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.

Hate it been trying to get my money for where I paid my insurance ahead money and my towing bill since November 2 2021 and now it's January 20, 2022 no money yet

We’d like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out!

Was shopping for lower insurance and the agent was very helpful but was not my final decision. I  don't work so the husband made the decision to wait.

Talked to a guy by the name of "warren" I believe? He was real cordial and professional  with me he took his time did everything he could. The man really does he's job and I appreciate his service he completely  understood what I was saying and never gave me an attitude  not once

Edward Crosby, thank you for your review. We’re so sorry that your experience did not match your expectations.

This office is a call center. You can't get anything done here. Waste of my time driving out there.

Philip Knauff (FLUP), thank you for your review. We’re so sorry that your experience did not match your expectations.

BangiT EnterTainmenT, thank you for your review. We’re so sorry that your experience did not match your expectations.

They need to do better
Charged me two months after I cancelled
Didn’t want to give them one star

Thank you for the 5 stars, PAMELA ELLERBEE!

James Dean, thank you for letting us know about this. Your feedback helps us get better

Thank you for the 5 stars, Jennifer Benton!

Thank you for the 5 stars, jessica hildebrant!

david hoffman, thank you for your review. We’re so sorry that your experience did not match your expectations.

I wouldn't suggest to a dog for a walk with a leash.

Thank you, Chiquita Marsh. This review made our day!

Thank you for the 5 stars, Knight_of_Dorn!

Nick Wyatt, thank you for your review. We’re so sorry that your experience did not match your expectations.

They hiked my auto and home every year and had no claims minus a speeding ticket 3 years ago and when I went to cancel cause I found a much better deal they made me pay the rest of my auto policy. I highly suggest you find another insurance company.

Thank you for the 5 stars, Kelly McLaughlin!

Thank you for the 5 stars, Alejandro A Lopez R!

Anitra Anderson, thank you for your review. We’re so sorry that your experience did not match your expectations.

Liberty Mutual is a scam. They take forever to contact you on your claims. Then once they do they give you the run around without clearly explaining things with you. They make their own decisions about things without confining with you. They will do what ever to not pay. When dealing with them PLEASE get a lawyer first before you talk or do anything...

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