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At the Liberty Mutual office in Beavercreek, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Beavercreek office proudly serves the greater Dayton area. Causes close to our hearts Our representatives participate in a number of community activities including actively participating in the Firemark Award program. Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Beavercreek, OH

Hi Fathma, thank you for taking the time to leave our local sales agent such a great compliment.

Liberty mutual provided a great insurance coverage at a very good price. Grateful that I get to know Shereen a year ago. Since then, I never had to worry about my insurance.

Hi Jennifer, thank you for taking the time to leave us a review.

Shereen was a pleasure to work with. She is professional, thorough and excellent communication. Thank you so much, Shereen!

Hi Katherine, thank you for taking the time to leave us a review.

Hi Fenel, thank you for taking the time to leave our local sales agents such a great compliment.

I really happy with the experience that I have with the insurance.  My agent Shereen,  she is always answered my messages including my calls.
I enjoyed my experience.

Hi SANDEEP, thank you for taking the time to leave our local sales agents such a great compliment.

Shereen was very helpful, irrespective of the office she responds to me whenever Iam in need of something and answers me all the questions of mine with patience.

Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.

Shereen has delivered the most smooth experience I have had with finding auto insurance. She is professional, knowledgeable and efficient in explaining the differences in policy options. I could tell my individual needs were considered, because Shereen is personable and made an effort to get to know me while she ran my numbers. The rapport has been maintained as Shereen is always reliable and honest when I have questions regarding my coverage. Increasingly, my expectations have been surpassed, and I will continue to recommend Shereen.

Hi Christian, thank you for taking the time to leave our local sales agents such a great compliment.

Shereen was wonderful! She helped me get a very competitive quote without being pushy. She related to my situation and we had a wonderful conversation while she was running the numbers. She went above and beyond what she needed to do in order to make things more personal. I would highly recommend going to Shereen for any insurance needs!

Hi Ashley, thank you for taking the time to leave our local sales agents such a great compliment.

Shereen was quick to get me my quote and paperwork. I like that I can contact her when I need to and she always gets back to me quickly even after hours.

I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.

Very difficult to get a hold of. Not knowledgeable about their own policies. Inconsistent billing. One person actually hung up during a phone call with my wife where she was asking about our policies and the inconsistency of the billing statements. We were told that if we signed up for a life insurance policy that our monthly payment would go down. This was true for the first couple of months, but then the monthly payments went up again. I would not recommend Liberty Mutual. For anyone that is able to find insurance somewhere else, please do so.

U can save lot of money here and I love the customer service. One of a kind

Hi Alisha, Thank you for taking the time to leave us a review.

Great Insurance company
Just try not to get in an accident cause you will not stick with the same claim adjuster. But Mrs. Michelle is a sweet heart. I love her to the moon and back. She is what makes liberty mutual. Hands down. Very professional. Humble. Especially with me. I'm no walk in the park. She is a very lovely woman

Shereen is a great agent super helper don’t hesitate to ask questions about your auto insurance because you’ll  get great answers 😎

Hi Mari, Thank you for taking the time to leave us a review.

I was so please with how helpful Shereen was with me today. Not only did she answer all my questions but she patiently explained what my policy covers. Thank you again

Shereen is the absolute best! She was so helpful from start to finish when preparing my insurance quotes. Very thorough and I definitely wouldn’t go to anyone else. Highly recommend! You won’t be disappointed with her level of professionalism.

Shereen helped me find lower coverages than what I was paying. She was super helpful during the whole process and knowledgeable. I would recommend anyone go to her!

We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track!

Shereen knows her job really well, and she explained all my questions patiently. After a few days of moving here my car had some issues, and I don’t know any auto shops here. So, I asked her, and she was genuinely willing to help me out. Overall, she’s awesome!!

They are a very personal type company, rather than somewhere that you would be bounced around on the phone trying to make adjustments,  a human answers the phone and gets you the services you need!

Shereen was super helpful and provided me with even lower rates! Wonderful insurance agent!

Don’t go with liberty. They do not help when you get in car accident. They threaten you and refuse to pay for services completed on your vehicle leaving you without a car to drive for months. Would give ZERO STARS if I could.

Shereen is a great agent who cares about my coverages and the rate I’m paying. She was able to get me a savings on my home auto and life insurance. Would recommend her anytime.

Absolutely love Sheereen!! Recommended by a friend. Was looking for a home owners policy and needed up doing Auto as well. She was able to find me great rates.

We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied.

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.

Shereen helped me with lowering my budget and finding the right coverage for my needs.  She is very knowledgeable and is easy to contact! Highly recommended

Shereen is an amazing agent! Very responsive and  really cares about the customer.

Hi Sai, Thank you for taking the time to leave us a review.

Hi Saikumarreddy, Thank you for taking the time to leave us a review.

Agent shareen was so good at work with quick response and made me comfortable with all policy details and the work was professional

Thank you for your review. We’re sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.

Beavercreek office ..Worst customer service ever. I have been trying for a week to get my agent or someone in his office to return my calls and emails. Nothing!

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies.

Bad customer service,  unprofessional in the way they handle things.

Called twice and was supposed to hear back both times. No one has called me back and it’s been days. Choose a different agency!

Particia, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

I called and decided to get a policy with Liberty Mutual, very courteous, and polite representatives, very helpful, so far things are great!!

I just want to thank one Doris King for pretending to be SO incompetent that I literally give up on trying to inform Liberty on the value of my vehicle of a total loss due to the current use car economy due to the pandemic. $2227 is hardly acceptable to find a reliable car with especially when I need it to get to work with. But saying straight up lies and pretending to be incompetent is how Liberty Mutual works I guess. Thanks for screwing me because you cannot find it in you to insure people who know how to drive, and instead of compensating the victim fairly, you screw them and then continue to insure the person you is a liability to your company.

My agent Shereen is amazing. She's very knowledgeable and took the time to make sure I understood the process and what I was getting. I have been with the same provider for 10 years. She cut my bill in half AND provided extra coverage,  including a life insurance policy.

I've been on hold for 23 minutes to see if I can get my rate lower.  Two things happened this year.  First I  retired second I  moved into low income senior apt housing.  This move created an increase of premiums to nearly $750 a year. ARE YOU GETTING THIS.IM A SENIOR ON A FIXED INCOME WHO HAS TO CHOOSE BETWEEN FOOD AND INSURANCE.  I
Only drive  40 miles a week,tops

I was with liberty mutual for almost a year and let me tell you it was not a very pleasant experience. I like most Americans live week to week on a paycheck with that being said liberty mutual was supposed to take my payment out on a certain date and that never happened it was usually five days to a week later and therefore the money wasn’t in my account so instead of trying again they just canceled my policy I didn’t think that was very fair. So I called to see if I could catch it and make it right so that I could keep my policy active but the man on the phone said that I couldn’t because it was canceled Very Very unhappy with liberty mutual.

Do NOT sign up for them! They don't answer calls. They screw up payments. They charge too much.

Low insurance cost however when I went to sign and pay it increased. I couldn't figure out why. Also the commercials omg its now a running joke with me and my husband. He loves them and I find them constant Liberty Liberty Liberty a bit much. Lol. Good place will probably return soon.

Absolutely disgusting behavior greedy  unprofessional Company

It’s a great place for insurance with low rates and renters insurance as well!!!

They are great people there I will go back again

Everyone I've been on the phone with has been amazing!!! They are the sweetest insurance company! I appreciate them so much. HIGHLY RECOMMEND

We switched to Liberty Mutual earlier this year and are glad we did. Casey Davis made the switch painless by patiently answering all of our questions and helping us run down paperwork. Saving a bunch of money is nice, but there has been no sacrifice of service. And the website is easy and intuitive. I highly recommend Liberty Mutual and Casey.

I’ve been with Liberty Mutual for 5 years.  My one claim experience was great.  No problems and easy to deal with.  My agent, Casey Davis, is always available and always answers my calls or returns them ASAP...

Liberty mutual is an excellent company. Landon Watts was very friendly and easy to work with.

Very professional and knowledgeable staff! It was a pleasure to work with them!

Ben got us a great deal on our car and home insurance. Anytime we have questions, he’s quick to answer and is always there to help! Couldn’t recommend anyone better!!

My experience with Liberty Mutual was a tale I will likely tell my grandchildren. A tale of a helpful, one may say magical, agent and the value of dog gone good coverage. May the generations to come experience such quality insurance.

Liberty’s customer service was great once again during another move!

It’s rare for people to post positive reviews, because we (as customers) expect to receive good service on a consistent basis. But since we’ve switched to Liberty Mutual (Almost 2 years ago), it’s been above-and-beyond. I live in Dayton OH and have worked with Casey Davis since day 1. He’s been there when I switched jobs to answer life insurance questions, he’s been there to answer questions when we had storm damage, property theft, and so much more. But rather than just “answer questions,” Casey provides you real-world answers and treats you like a brother instead of just a customer. I’ve seen him out-and-about around town and he’ll always take the time to approach me and ask how we’re doing. It’s just good to have an insurance agent that you can trust. It’s actually pretty rare in my experience. We’ve been longtime State Farm customers, then we switched to Progressive - and I can say with 100% confidence that when we finally switched to Liberty Mutual, we knew we found a long term “home.” What attracted us initially were the rates. But what will keep me with them is the feeling that we’re not just a cog in some giant monstrosity of a company. We’re known customers treated with respect - and that includes prompt responses. Reading some of these other reviews, I honestly feel like they’re fake - there’s no way some other insurance company is beating Liberty Mutual in Dayton. No way. They’re probably just jealous because they’re losing customers to Casey Davis!

I have had nothing but a smooth experience with Ben. He has helped me for years with knowledge on about anything I have needed. Great rates and good customer service.

So far so good. My wife and I recently switched all of our policies over to Liberty and have had a great experience so far. Derrike has been super response to our needs and gone above and beyond for us. We’re glad we made the switch. We’re saving some money now too!

Every time I call they find a way to jack up my insurance. There is no offices near me.

Ok company but they dont give you a date on when they will take money out of your account they just do it when they feel like and if you dont have enough money to cover the bill because they try and take the money out a week or two after the bill was due I mean come on!

Took 2 payments from me and refused to refund.   On top of that a drunk driver hit my house and they said they couldn't get me a hotel after I just pd the $1100.  One agent hung up on me.  Nobody returned any of my calls.   Way too much money spent to get the service I received.   Canceled after paying a wk ago and they only gave me $100. I would never recommend them. Only had 6 months and it's been hell

This insurance company is a scam!!! I live in OH and I just add toyota Rav 4 to my policy and it got increased $240. I wasn't paying attention to the bill and I just started to check the bill and I was shocked. Eventhough everyone had clean drinking records I was paying the highest insurance.

We have been customers since 2017. Our sales agent is Casey Davis, he is absolutely horrible at returning emails and phone calls. I got a phone call from Austin, a sales associate who works with Casey.  He told me that he could save us $500 a year, said he'd call me back the following afternoon around 4p. I never got that phone call. The customer service is non-existent. I'm currently looking for a different insurance company.

Let me tell you this,  if you're looking for insurance you better get it someplace else.  I had a vintage camper that was totalled out due to a tree limb hitting the roof, I was paying for 20,000 in coverage. They couldn't find another camper in the condition that mine was in and told me fair market value was less than 5k. They also told me nothing in the camper was covered.  Their crooks. So my advice to you is don't get your belongings covered by this company.
Buyer beware..

Had the worst experience on the phone with liberty very rude customer service

Was not able to get insurance through them and they sent me to another insurance company who did not file my sr-22 properly

We recently had Cory of Liberty Mutual quote our homeowner's insurance as well as our automobile insurance policy renewal.  We were so excited to see that he saved us money while providing much better service than what we had been getting.  We are looking forward to a long relationship with Liberty Mutual and Cory Mantia!  Thanks Cory for getting our rates to a more reasonable amount.
Terri Trame

in the last week-Edit

Window World did an outstanding job on my recent installation.  They were prompt, polite and were very professional.  I was amazed by how quickly they completed the project.  I would certainly recommend them to anyone and will use them again when we perform the installation of our addition to our home.  Thanks Jeff!

Was a customer for 10 years with 1 claim, but rates jumped EVERY year. I expect minor rate increases yearly, but with a clean driving record and nearly 10% increases almost every year we got sick of the premium game.

Loyalty means nothing.

We switched Auto and Home owners to Liberty Mutual. Thanks to Cory for making an easy transition and saving us a substantial amount of money. I would not hesitate to get a quote and see if they can help you as much as they helped us. Thanks again Cory!

Great Company!  I’ve had Liberty since 2008 and will never leave. Competitive rates and even better service.

Excellent company and great customer service!

Great company. Knowledgeable, friendly agents.

My agent helped us get great coverage at an excellent price.

I have been a policyholder with Liberty Mutual for over 40 years, and have been very pleased at all levels of service, sales as well as claims.  I have had a few claims through the years regarding my Homeowner and Condo Policy and are extremely satisfied with the claims department and the final result.  I feel rates are very competitive and customer service has been great.  Very professional and courteous.  I would highly recommend.

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At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in DE, KY, MD, NJ, OH, PA, VA and WV. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

Mid-Atlantic Region Virtual Agents

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Jackie!

Landon is amazing and super helpful. He insured my classic car, camper, home, vehicles, and umbrella policy! Landon went over and beyond to help me on a small accident comforting me along the way! Highly Recommend Landon to save you money and get that personal touch!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Gregory!

Landon, was by far the easiest agent to work with. He took my personal budget into consideration and kept my families best interest at heart. He made sure I had the security I needed for my family as well as kept everything within budget. He wasn’t pushy and made it clear many times that he just wanted to make sure we were covered and happy.

I’m so grateful for your kind words. Thanks for sharing your review with us and the community.

I cannot recommend Landon enough! He is friendly, trustworthy, reliable, and Knowledgeable. He will work incredibly hard to get you the best deal that he can on all of your insurance needs. He truly wants the best for his customers and really cares!

Hi Bryce, thanks for leaving such a positive review!

Used Landon for home insurance and car insurance, ended up saving money with more things covered.

I switched to this insurance company to save a dollar. This has been the worst decision I’ve made in a long time. I thought the policy was going to be through liberty mutual… wrong, turns out it is multiple different companies, which I was not comfortable with. Good thing I never canceled my previous policy just in case. I told Landon to cancel after a month of carrying both policies. Here we are 4 or so months later, and I’m still being charged. Landon refuses to cancel my policies. He texts back and forth like we are buddies, but is a coward. I’ve given my cancellation request, my letter of experience. Trying to cancel his policies, and get my refund has been a nightmare that I can’t wake up from. I have been paying two insurance companies for 4-5 months now and there seems to be no end in sight.  Landon, have some pride in your business and do the right thing.

Hi Michael, thanks for leaving such a positive review! If you have additional needs or questions, please reach out!

Reached out to Jaiden and Landon last minute to get coverage, and they did not disappoint. Not only were they both super professional and extremely courteous, I was very pleased to find out my yearly total. I had everything done within about 10 minutes which was pretty much the icing on the cake. I will be going back very soon for additional policies. Thanks again yall!!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Cory!

Landon has been my go-to insurance representative for the past 2 years.  I know I can go to Landon regarding questions about car and rental insurance!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Bret!

Landon was an absolute pleasure to work with. He was very knowledgeable in insurance and helped me find the best policy at an affordable price.

Landon Watts

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