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At the Liberty Mutual office in Perrysburg, trained local agents can help you find the coverage you need, and the discounts you deserve. We proudly serve the communities of Allen, Ashland, Ashtabula, Auglaize, Champaign, Crawford, Defiance, Erie, Fulton, Hardin, Henry, Huron, Lucas, Mercer, Ottawa, Paulding, Perry, Putnam, Seneca, Van Wert, Williams, Wood and Wyandot Counties. Causes close to our hearts Our representatives participate in a number of community activities including: 
<ul>
<li>Awarding numerous Firemark Awards over the last 25 years.</li>
</ul>Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Perrysburg, OH

I understand your frustration. We pride ourselves in providing the best experience and service to our customers. I was able to research your policy and it was actually not sold through this local sales office. If you'd like to review your policy, please call at 844-349-8391.

Won't ever go Back! They did nothing to help. So Switched to Esurance and now im Saving!

Liberty Mutual will NOT take responsibility for their own mistakes. Apparently, there was a computer glitch and the automatic payments were not received from Jan-Oct 2021, in spite of the fact that I had been enrolled in their auto payments since 2018. Without any warning or explanation, my payments doubled in January of 2022.  In fact, it took 5 phone calls before anyone was able to figure out what had happened to make my payments double.  I have been very disappointed with how this has been handled as they continue to expect payments for both years. I was forced to decrease my car insurance to the bare minimum to lessen the payments, but they are still more than $400/month.  As a single mom, I cannot afford this. I would not recommend Liberty Mutual.

Thank you for leaving a review, even if it was negative. We're sorry to hear you weren't satisfied. Our company prides itself on delighting customers. We're sorry to hear you weren't satisfied.

I called to take off a car that was written off as a total loss. Then, I added a new used vehicle to our auto insurance policy.

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies.

Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.

Andrew Duncan is the best insurance agent I have ever had through any agency! He cares about your needs, finds the best deals and services for you, communicates everything perfectly and clearly, and makes a traditionally confusing and frustrating experience smooth and comforting. Thank you for helping me out sir!

By far the easiest insurance policy i have gotten. Andrew took the time to explain all the arcane terms that insurance companies use to make everything impossible to understand and answered all of my questions.

Also, I am getting car, renters, and life insurance for less than i was paying progressive for just car.

My agent Andrew Duncan was incredibly helpful when setting up life insurance policies for my family. He even worked around some communication and technical difficulties in order to ensure things were properly put in place. It was an enjoyable experience and I will continue to use them in the future.

Our local agents in this office thank you for your five stars!

Denise, thank you for your review. We appreciate your business!

It would be five stars. Great prices great service but no location near me.

Changing car insurance companies is not an easy thing to do. It can be stressful.
I've been with one insurance company for a while and was comfortable with them, they are a reputable company but with the budget being tighter, I really felt I had to find a company with better rates.
I heard of Liberty Mutual, remembering their ads on TV.
I gave them a call in Perrysburg and they made it so easy for me to switch.  I compared them with my previous Insurance Company and I was able to save at least $30 a month between car & renters insurance which in these times was better than nothing and I get good coverage, that's all I need right now is good coverage.
Worth checking out, the salesperson that helped me was Zoe, she's terrific! Thankyou Liberty Mutual!

Great deals! My only issue is you have to sign documents right away when they provide them to you. I like they have accident forgiveness, also the by mile program is great it help with not over charging for distance you don't drive. Why pay for insurance if you drive less than 25 miles per month?

I switched to Zoe a few months ago and she gave me great coverage and I trust her with my home, auto, and umbrella policies. She made sure i understood my coverage and answered any questions

For starters, I worked with Zoe and she literally felt like my best friend after finishing our phone call. She asked multiple questions and made sure to explain to me what each of them meant and why she was asking those questions. This is my first time buying a home so I knew absolutely nothing but Zoe understood and walked me through the process until the end. She is kind and understanding and deserved a review 100% about her. I couldn’t have asked for a better agent. She got me the best rates (and trust me, I shopped around and couldn’t find anything better) and she had open communication with me the entire time. When I called, she would answer 99% of the time and if for some reason she didn’t, I heard right back from her. There is nothing I hate more than leaving message after message and never getting a call back but this experience was nothing like that at all. If I could tip her and give this rating 1 million stars, I would. Thanks Zoe for everything! You’re the best!

I’ve had a great experience working with Liberty Mutual, specifically with Zoë Schlegel. She was incredibly responsive when providing quotes for various types of insurance that I was looking for. Always ready to go the extra mile, Zoë was communicative and dependable during the process. I would give my highest recommendation to her and the team at Liberty Mutual!

My experience with the company is good and they have professionals to handle and help customers meet their needs.

I have a great Agent Name Zoe she is awesome whatever I need help with she will help with that answer any and every question and Concern I have . I also got the best price for my insurance thanks to her!

I have Zoe as my insurance agent and she is hands down the best agent I've ever had! She makes sure I have the best rates and answers any questions I may have.

My experience with Zoe was great! She made finding the best insurance easy and continuously makes sure I am always choosing the best option. I would recommend her to everyone!

Zoe Schlegal helped my wife and I update our life insurance policies while setting up new life insurance policies for our newborn twins and 3 year old daughter. She provided an amazing experience to us during such a busy and emotional time. I now have a family set up for the future and owe that to Zoe's incredible service, knowledge and overall desire to help her clients. We are clients for life and recommend all family and friends to go see Zoe for the same level of service we received.

I recently switched to Liberty Mutual. My agent Zoe was amazing. She was able to save me a bunch of money and she was super informative without being pushy. I also had a few questions during the switching process and she was always prompt with her responses! I couldn't be happier!

As a mortgage lender having a reliable insurance agent I can refer to and depend on is crucial to my business, as well as the buying experience for my clients. Zoe Schlegel is my go-to girl. I have my personal insurance with her, and refer any client I can her way. Zoe is knowledgeable, helpful, quick to respond, and caring. Every client I send raves about the level service, professionalism, and expertise she provides. Liberty Mutual is able to shop multiple carriers for my clients, so they have peace of mind they are truly getting the best rate possible. 5 stars!

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.

Honestly the best rates I could find. I switched from USAA with 2 cars and renters insurance and tripled my coverage and lowered my premiums by $1,200/yr. Jackelyn Lee is the best at what she does and she is straight forward with you. I highly recommend her to anyone that drives a car, truck, motorcycle, owns a home, rents, etc.

Excellent service, Jackelyn Lee helped me step by step! I highly recommend her!

Jackelyn is a fantastic insurance agent who will fight for you to get the best rates. She is worth talking to for any insurance needs.

We’ve had Liberty Mutual for the last 2 years and filed one claim. Jackelyn and her staff have been super helpful and very knowledgeable. Highly recommend to anyone.

We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track!

My agent Jackie Lee is the best! I highly recommend Liberty Mutual :)

Jackie Lee is always very helpful when I’m in need. Liberty Mutual rates were lower than anyone else when I moved out of my State Farm agents service area. Jackie significantly reduced my rates from what I was paying with State Farm.

My husband and I switched to Liberty Mutual when we started renting at our current house. Jackelyn Lee was able to bundle our renters and auto insurance for an amazing affordable price! She’s continued to work hard in making sure we have the best price while still getting the same coverage. Highly recommend both Liberty Mutual and Jackelyn Lee!!

when I was looking to purchase my home I was totally lost.  I was able to connect with Jackelyn Lee and she changed my entire perspective!  I received prompted responses, always had communication and everything was transparent. I have referred anybody I talk to over to her and will continue to do so. It was seriously one of the best interactions that I have ever had!

Absolutely amazing experience, Love knowing that no matter what happens I have Jackelyn on my side to answer any questions and to stand in my corner. ❤️

I came across Jacklyn Lee by accident and thank God I did!!! She is incredibly helpful, personable and genuinely sweet. I highly recommend using her for your insurance policies if you want someone trustworthy and knowledgeable. Thanks Jacklyn!!

Can’t say enough wonderful things about Kirsten. She works so hard and honestly for my clients. She is an asset to the business. If I said everything good there was to say, I’d have a book written out! Thank you for all you do! For not only your business, but your friendship!

Jackelyn Lee is the best!  Our insurance needs has changed twice since we first switched a year ago.  She is very prompt and thorough.  She has saved us over $2000 in the last year just by changing carriers.  Even adding a brand new camper and our rates are still a lot lower than our previous supplier.

Jackelyn Lee is a 5 star agent, and anyone I have ever spoken with agrees.  If you're looking for an agent who truly cares about you and your coverage and is willing to go the extra mile to get you the best protection, then Jackelyn will be your next agent.

I had such a hard time find a reliable agent after shopping around for days. Until I found Zoë Schlegel and let me tell you she is the most helpful honest and kindest person I have come across. She ended up getting me my home and auto insurance. I could have been more pleased with my experience with her. If you need an agent contact her!!!

Jackelyn Lee is an amazing agent! She really cares about her customers and making sure they are properly protected. I'm a raving fan of LM because of her!

From my very 1st phone call with Otto to signing up with Zoe I couldn't have asked for a better experience. The knowledge and professionalism are great, but their ambition to save me money was beyond compare. In the end, Zoe saved me over $1400 annually and provided better coverage than I already had with another company!

Jackelyn Lee is amazing!! If you need insurance she is the gal to see❤️

Jackelyn Lee is my agent and is awesome! I changed to Liberty through Jackelyn a couple of years ago and have been very happy with the coverage (had 1 claim) and her service, advice and help. I would absolutely recommend her.

Jackelyn has been a huge help for multiple home and car policies. She’s easy to contact, replies quickly, and stays on top of what I need.

My husband and I carried liberty mutual home and auto insurance for years.... Never a claim on either.... We were able to find cheaper insurance (half the cost) through Grange. We found even cheaper insurance with a specialty company, as my husband is a veteran and it's specified for veterans.
THE LARGEST PROBLEM WITH LIBERTY is their new policy, that liberty claims is "the law" now. They will add anyone to your insurance policy that the insurance company  "thinks" lives at your home. You have to prove that they don't live there by mail 🤯 what? That's insane

Was not trying sale me car insurance or trying to over price car insurance to me

Very professional and friendly. Have answers to my questions.

Chuck Bohnsack has been my agent for over 20 years, he has been great to deal with when I've had to make claims or ask questions.

They said they could insure my boat & wrote a policy & 2 weeks later canceled it charging me $50.

Very nice and elegant. My service was great

Got in an accident and the other driver was at fault but did not have insurance. Liberty Mutual "covered" me but beat me up on the value of my car, will not return my phone calls or emails, and now is not responding when I received medical bills related to my accident. No one ever has any answers as to why I cant get a call back or a response to my emails. Hands down the worst experience I have ever had. I WOULD NOT recommend liberty mutual to anyone. Company feels like they're constantly trying to scam me.

Won't find a better team of Insurance Profesionals in Ohio!!

First visit great but rates went up so went back to the Talmadge location. Not a friendly place, doors locked as if it was the Mint bank. I had to ask to come in and sit down to speak with an agent. The individual was going to conduct business out in the lobby. I was insulted and asked why were they were so unfriendly and unprofessional.  Finally spoke with an agent inside but she didn't take care of the situation. Due to bad service, incorrect pricing, had to switch insurance company. Liberty took it upon themselves to send our info to some unknown company in California. Totally screwed up our mortgage rates. Just the fact the doors are locked should have given us a clue this was not a good place.

I made a great decision switching to LM. I truly recommend speaking with Jackelyn Lee. She will answer all your questions and take good care of you. I love quick responses and Jackie will make sure you get the proper attention. Give her a call.

Liberty Mutual is garbage. The allowed me to get home owner's insurance that I was paying in get faith then cancel my insurance policy. If I knew they where going to do this, I would have stayed with the insurance company, I was with

Worst place ever they were being rude and disrespectful

Well,  there are too many negative reviews so i'm going to steer away from this insurance company.  Convince more of your customers to give reviews because this looks bad.

Misleading customer service first call, 2nd guy was very helpful

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At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in DE, KY, MD, NJ, OH, PA, VA and WV. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

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Hi Matt, thanks for leaving such a positive review!

Adrian was very helpful and informative regarding the choices I had when searching for Auto Insurance.  She was always available to answer my questions and get my new policy started for me and my family!
Thanks Adrian!!

Hi Amber, thanks for leaving such a positive review! I work hard to exceed expectations and I'm thrilled you had a good experience.

My first experience was amazing .. she is great at what she does and isn't like anyone else ..know how some can be very pushy well with her makes you feel very welcome and can ask anything . She helped me find what I wanted and for a price I could afford .I couldn't ask for a better person to talk to .. I recommend her to anyone

Hi Nathan, thanks for leaving such a positive review! I appreciate the fantastic review and are glad I could be of service.

In an effort to find the best quote possible, I contacted more insurance companies and brokers that I can count.  Without hesitation, I can confidently say that Adrian one of the best insurance agents in the field.

Adrian is knowledgeable, personable, quick to respond, and above all, honest.  Overall, I'm very impressed with Adrian's dedication to getting her clients the best deal possible.

I highly recommend Adrian's services.

Thanks for sharing your review with us and the community.

Adrian Rawson Pierce

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