Oklahoma

Arkansas

Texas

Kansas

At the Liberty Mutual office in Oklahoma City, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Oklahoma City office is located off of Quail Springs Parkway, on the north side of the Kilpatrick Turnpike between May Ave. and Portland Ave.We are proud to serve the Metro Oklahoma City area and Northwest Oklahoma.Causes close to our heartsOur office sponsors the Endeavor Games at University of Central Oklahoma and works to help support youth sports organizations in the area.Talk to a Liberty Mutual Agent TodayContact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Oklahoma City, OK

Hi clay, Thank you for taking the time to leave us a review.

Keith, thank you for taking the time to leave us feedback. We would like to apologize for your recent experience. While we understand you are disappointed with Liberty Mutual’s service, this is a local sales office and may not be the best to address your specific concerns. If you’d like additional help with service, please call the Service Team at 844-266-4213.

Terrible online and phone system, customer service stinks.  The policyholder died and they made me jump through hoops to get the auto policy cancelled (we sold the car).  They won't let you cancel without a hassle and they don't have an option to turn off auto pay.

Great introductory rates but read the fine print. After 5 years with Liberty hail took out my roof, I failed to understand that Liberty had prorated the roof. I ended up paying a a lot  out of pocket (more than half the cost of the roof) that I had thought I would, my bad.
After the hail event they  doubled my rates and put a false claim on my account so I could not get a policy with another company till that was cleared. After taking a couple weeks of calling around clearing that up I moved on to a different company with a local insurance agent.  Now I am trying to get that policy cancelled. Seems they have 1 agent answering calls on the phones so plan on waiting awhile. I used my time to write a review. been on hold now going on 15 of the 10 minutes they said I would wait.
I do not recommend Liberty Mutual.
Sincerely
Vince Sapero
Dissatisfied Former  Customer

Thank you for the 5 stars Kerri Milledge!

If I could rate this zero I would. Charged almost $500 when the policy was supposed to be cancelled. They said they would return “most” of it by midnight same day. I stressed to them I have mortgage coming out and they said it would be back in account by midnight and of course it wasn’t. $30 overdraft from my bank and still out money that is not back on my account. I highly don’t recommend this company. They are liars and horrible staff. Haven’t had this policy in over a year. Stay away they will rob you

Placed 2 claims on my home but was supposed to be 1 hence insurance went up and had open claim for 1.5 years because they did not finish work. When they completed work then it took over 30 days to pay my contractor.

Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.

Well they shot me a real good price but they did not give me a price on insuring my home they put me on hold for 20 minutes I finally hung up they never called me back

Had a wreck in 2017 that has cost me over 10k in medical bills from getting hit by a drunk driver. they claim that me and my wife signed off saying that we didn't want uninsured motorist which was a lie its cheap to get and I'm faily certain that in one way or another they either lied or took a signature from somewhere else so they didn't have to help me. I have a two year old and a family I haven't been able to take of, they could easily help me but will not. do not go here very bad.

Garbage got hit by one of their drivers and they gave me a rep that was on vacation so it took Almost a month to get the repairs started. Very slow at getting back with you too

Thank you for sharing how you feel and leaving a review.

We’re disappointed to hear you had a frustrating experience, and we really appreciate you bringing this issue to our attention. We're sorry to hear you weren't satisfied. Please consider calling this team again when you have insurance needs.

I've been with LM since my first car. Rates kept going up. Local customer service was non-existent (though, more recently they tried to make up for the lack of communication.. just not sure how). Long story short, I've just saved over $2,500 switching.

$2,500. Two cars. Two drivers. A home. No claims, except one I reported and never followed through on (small hit-and-run fender bender).

And with the other company:
- My deductible is $500. Not $750.
- They're actually valuing my house for what it's worth, not thousands under.
- I don't have to pay extra for features I never got from LM, like roadside assistance / rental car, etc. - all things they made sure to let me know that I wasn't covered on.
- Various payment options to make it cheaper.

I'd been told by friends for years that my paying ~$400 / month for a company like LM is way too much. And LM each time basically said, "Too bad, so sad" as far as rate increases.

Three stars instead of 2, because 1 - their app is neat, and the rep I spoke with when I was hit and run was indeed helpful.

Still trying to get resolve from roofing damage 8 months ago.

I’m so glad you had a good experience. Thank you for your kind words!

We look forward to helping you again in the future.

Thank you for letting us know that you're frustrated. We would like to apologize for your recent experience. That's not typical of how we do business.

These people are crooks.  Nice to some and completely steal from others.  I heard they steal...now i know they in fact do steal.  Im suing them and they have no case.  They were just hoping im some old person they could push around.

Thanks for sharing your review with us and the community.

Hi Courtney, thank you for taking the time to leave us a review.

We just switched from Progressive to Liberty Mutual and they were not only cheaper but we have WAY better coverage. We are excited to have an agent too here in Oklahoma rather than a 1-800 number. We used Grant Johnson and he was super knowledgeable and professional. Really glad we switched!

Hi Jake,  thanks for sharing your review with us and the community.

We have our homeowners insurance & car insurance through Liberty Mutual. On our most recent visit with them they were super friendly & professional with us. The few times that we have had car accidents & claims with them, they responded really quickly & got us checks issued on the spot. Definitely recommend!

Hi Patricia, the local sales agents in this office thank you for your positive review!

Thanks for handling our claim promptly! Wish I could switch to you guys😀

Please consider calling this team again when you have insurance needs. We strive hard to make every customer experience enjoyable and we’re sorry we didn't meet your expectations this time.

Got my friend another insurance company much better price.

Online

At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in LA, MO, OK and TX. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

Central Region Virtual Agents

Jacob, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

I have held off on shopping around for insurance because it is an unpleasant experience because there are so many definitions of coverage terms that are not common knowledge. Stephanie cut through all of that. In shopping for home & auto insurance, we were able to do everything via email and she was able to detail out what every type of coverage meant in detail from the get-go. Something websites and other agents don't do unless asked. She is very easy to work with and highly responsive. I am glad that I decided to shop around and find her as an agent.

Amber, we are so glad that you enjoyed your experience. Thank you for your business!

Stephanie was very friendly and prompt. I’m excited to be saving some money with great coverage still! Thank you!

Hi Kara, thanks for leaving such a positive review!

I met Stephanie at my workplace and was immediately drawn to her kind and friendly demeanor!  She has always been available to help me with all my insurance needs.  She replies in a quick and timely manner. Stephanie is always looking for ways to help cover my insurance needs.  Contact her today!  You won't be sorry!

John, we are so glad that you enjoyed your experience. Thank you for your business!

I’ve been working with Stephanie since 2020. This year she helped me save over $2000 on my home and auto insurance!

I’m so grateful for your kind words, Josh. Thanks for sharing your review with us and the community.

Stephanie was beyond helpful in helping get my wife and I a policy that was cost effective and great coverage, which saved us over $100 a month! Thanks Stephanie!

Thank you so much for taking the time to leave us this amazing review.

Stephanie has been and continues to be a great partner in all things insurance related.  Homes, property, cars across multiple states.  She finds a rate/option that works the best for you.  And if she does not have the option or answer you need she will quickly get you in the right hands of those who can help.
Quick to respond and always personal...no dial in automation.
Stephanie is proof of why you still need an agent and not an online set-up.
Highly recommended!

Thank you, Matthew. This review made our day!

Stephanie made it quick and easy to get my home and auto insurance. Great customer service.

Stephanie is great. very helpful. Found me great rates for my cars. Highly Recommended. 

Hi! I appreciate the fantastic review! My job is to advise you on all your insurance needs and I am so pleased I could do that. If you have friends who need insurance, please send them my way!

Stephanie has been great and always very quick to respond to my many questions.  She has helped tremendously with adjusting my home and auto policies and I feel like she's looking out for my best interests.  I'm glad I found her to help with tough questions rather than relying only on the online app and website.

Thank you, Annie. This review made my day!

Stephanie very I haven’t seen her in person but she is honest person hope to make business for long time.

I’m so grateful for your kind words, Melissa. Thanks for sharing your review with us and the community.

Stephanie has been the absolute best agent, through all my worries, moves, and "is this a claim" questions. There is not a single person more passionate about what she does. She truly has her clients best interest at heart! She also saved me TONS of money by shopping around, which is so appreciated as a single mom!

Jenny, I am so glad that you enjoyed your experience. Thank you for your business!

Stephanie is fantastic! She answered my questions in a timely manner and she was courteous and helpful in every conversation! If you want exceptional service she is your gal!

Thank you, Dawn. This review made my day!

I was with allstate and she did researsh and found better insurance with double coverage for half price. She is honest, helpful and very efficient in getting the best in quality for the best price for customers. I thank GOD for her .

Stephanie is the Best she finds the best policy and does it quick and makes it hassle free!

Kristin, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

I was fortunate enough to come in contact with Stephanie through a call into Liberty Mutual. She was sweet, personable & very thorough with her questions. Because of her attention to detail, she was able to discover that we were not properly covered on the majority of our policies.

Despite our complex set of policies, she made everything seamless, efficient & easy. She got all of our policies lined out quickly & I feel SO much better knowing that we are now properly insured with Stephanie in our corner.

All of our policies are now listed with her & we will continue to use her for future insurance needs. She gets things done, is quick to respond & you can tell she truly cares! I can’t recommend her enough! Best insurance experience I’ve ever had.

Thank you Stephanie!!!

Hi, Mitzi! Thank you so much for taking the time to leave this amazing review.

After researching the most affordable insurance for my son, I was referred to Stephanie. I was already stressed and she made my day for several reasons. She is professional, very friendly and knowledgeable. She found a policy that saves our family $1200 a year! I’ve never had a better and easier experience. She made the process of switching insurances very easy! Call her TODAY. You won’t regret it!

I’m so grateful for your kind words, Debra. Thanks for sharing your review with us and the community.

Stephanie, went above and beyond to make sure our new home was covered.I would highly recommend her for your needs.

Christopher, I'm are so glad that you enjoyed your experience. Thank you for your business!

Stephanie was courteous and prompt in her responses. I had multiple questions regarding quotes and she was patient and clear. I would gladly do business with her again. Hard to find customer service like this elsewhere.

I’m so grateful for your kind words, Amy! Thanks for sharing your review with us and the community.

Stephanie was responsive and went out of her way after hours to help me with my insurance coverage. Professional and responds quickly to any questions

Hi, Laynie! Thank you so much for taking the time to leave me this amazing review.

Stephanie is so helpful & knowledge in the insurance field. We appreciate her helping lowering our insurance rates while maintaining great coverage. We highly recommend her for all your insurance needs!

Katrina, I am so glad you had a good experience. I look forward to serving your insurance needs for years to come!

Stephanie was very helpful in my transition of insurance companies. She was very helpful and transparent in the information she provided. I highly recommend.

Kevin, thank you for your review. I appreciate your business!

Stephanie is very professional, and quick to respond. We were able to bundle our home & auto together with a much better rate than before.

Stephanie is the best I have ever dealt with! She always responds fast to anything I ever needed. Very knowledgeable and professional! I recommend Stephanie to all my friends and family.

I’m so grateful for your kind words, Russell. Thanks for sharing your review with us and the community.

My agent, Stephaine Holsted, is the BEST! She's professional and a pleasure to deal with. Always has the answers for me and is quick to respond to my emails and phone calls. This is one reason I remain a loyal customer. Stephaine you ROCK! Good Rates on my insurance needs, too! She has always been able to help me with any of my insurance needs.  She goes above and beyond and even checks in with me periodically to make sure I have all my needs taken care of. If you’re liking for an agent that cares about you and doesn’t look at you like a number then Stephaine is the person for you!

I’m so grateful for your kind words, Jeannie. Thanks for sharing your review with us and the community.

Stephanie is great to work with! She is so friendly and amazed me with how fast she got my policy setup! She goes above and beyond and never misses anything!

Sam, thank you for your review. We appreciate your business!

Stephanie is the best in the business. She is always quick to respond and gets everything handled in a timely manner. Everyone I have referred to her has loved doing business with her. Give her a call. You can't go wrong.

Stephanie is very pro-active in making sure your needs are met.

I’m so grateful for your kind words. Thanks for sharing your review with us and the community.

Stephanie is great! Great pricing, extremely responsive, and digs in to help me solve my complex insurance questions.

Kim, thank you for your review. We appreciate your business!

Stephanie is a gem.  She will work quickly and tirelessly to give you the best coverage available.  I have enjoyed working with her!

Matthew, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Stephanie is always available to answer my questions. She reviews my policy regularly and contacts me if I'm missing out on any savings. I recommend her to anyone and everyone as often as possible.

Hi, Laura! Thank you so much for taking the time to leave us this amazing review.

Stephanie is super helpful and responds quickly with detailed answers to my questions. We have switched all of our policies over to her and if she carried health insurance, we’d do that too. We’ll be sticking with Stephanie.

I’m so grateful for your kind words, Claudia. Thanks for sharing your review with us and the community.

Good customer service in this day and age, is a very rare thing. You are lucky to even speak to an actual human in most cases. That being said...
Stephanie Holsted is on top of her game. She is professional and courteous, as well as prompt in all her dealings. She has been exceptional on every level from day one and continues to be each time we speak. I appreciate her work ethic and attitude. I would recommend her to  everyone.

Lyric, we are so glad that you enjoyed your experience. Thank you for your business!

We absolutely love working with Stephanie! I am so glad we found her. She was able to get us a great premium for our home/auto! She was able to get us $1400 less than our previous insurance was offering for a homeowners policy when we were shopping due to buying a new house. She has always been quick to help make any changes and is super responsive.
Thank you Stephanie for all you have done for us!

Shannon, thank you for your review. We appreciate your business!

Stephanie is the best!  She is very helpful and knows her stuff.  Insurance can be confusing but she makes sure you get the best policy available.  I would recommend her to anyone.

I’m so grateful for your kind words, Chrissy. Thanks for sharing your review with us and the community.

Stephanie is an amazing agent. She has been super helpful and always has the answers or knows how to get the answers. She is sweet and caring and goes above and beyond to get you the best of what you need. She has helped us with several policies, changes, and everything in between. I would 100% recommend her services to anyone.

Luke, we are so glad that you enjoyed your experience. Thank you for your business!

Stephanie was extremely helpful. She found me a great deal, and was patient with me and did not press when I told her I needed time to think about my decision. She was responsive in communication. I would recommend her to anyone looking for insurance.

Christopher, we are so glad that you enjoyed your experience. Thank you for your business!

She was so helpful and made everything so easy. Thanks Stephanie!

Amanda, we are so glad that you enjoyed your experience. Thank you for your business!

Stephanie is one of the best - she’s made sure that we’ve gotten the right coverage we need. We had tons of questions about what was right for our family, and she answered them all patiently and thoroughly. Highly recommend her!

Lori, we are so glad that you enjoyed your experience. Thank you for your business!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Kori!  This review made our day!

Stephanie has gone above and beyond to help us get the right policies for our family. She stayed on top of getting everything done in a timely manner. I will always use her for our insurance needs!

Meredith, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

We have used Stephanie for a few years and have been enormously pleased with the level of service she provides. Prompt to respond with thorough answers to our questions, goes above and beyond helping us find the best policy and is wonderful at walking folks through insurance nuances.

Candice, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Stephanie is the best agent we have ever worked with! She is prompt in responding to every question we’ve had and checks on us when she has new things  that may be a great fit for us. When we had our new baby she helped us with quotes for life insurance.

I’m so grateful for your kind words, Elizabeth. Thanks for sharing your review with us and the community.

Stephanie Holstead @ Liberty Mutual is absolutely phenomenal!! I recommend her to everyone. It is quite evident that she cares about what she does and the people she serves.

Stephanie Holsted

Get a quote with
Stephanie

Get a quote with
Stephanie

Get a quote with
Stephanie

My office

Get claims help

About me

Customer Reviews

Call for a quote

1-405-253-7170

24/7 Roadside Assistance

1-800-426-9898

About Liberty Mutual

Quick Links

Stephanie Holsted

Get a quote withStephanie

Get a quote withStephanie

Get a quote withStephanie

My office

Get claims help

About me

Customer Reviews

Get a quote with
Stephanie

Get a quote with
Stephanie

Get a quote with
Stephanie