Oregon

Washington

Sales Representative

Bibhav is fantastic! I've been working with him for about 3 years. When I refer my clients to Bibhav or home owner's insurance he responds the same day, often within an hour. He explains the pros/cons of coverage leaves and different policies and responds timely to questions about the policy.
Bibhav helped me with my own policy for home & auto. He's great at his job and he's fun to talk to.
100% would recommend.

I refer my clients to Bibhav because he does his job well.  He makes himself available, knows his products and provides excellent customer service, I cannot ask for any more from him.

Bibhav delivers the absolute best customer service in the insurance industry. This man is always working to provide the best insurance rates and quality for all of his clients. Even if Bibhav is out of the office, he has a dedicated team that will jump in to ensure we still receive the same service. If you are looking for the best rates and the fastest service, this is the only agent I recommend. Thank you for your continued service Bibhav, Cheers to many more years working with you! 

Amazingly fast service, super fun and awesome agent, really great customer service

Sales Rep II

Dwayne is professional and knowledgeable. Knows his business.  When we switched to Liberty our agent from the company we were leaving told us bad things about "other insurances". When I asked Dwayne he said he never bad mouths other carriers and only talks about liberty and the services provided. Really liked his response.  Refreshing in today's world.

Sharing my experience with Liberty Mutual agent Dwayne Crabtree. My husband and I have been clients of Dwayne’s for over 30 years off and on thru ups and downs. Dwayne has provided help and guidance no matter what the situation we are going through even the smallest of things. He is always there, available, helpful and never forgets about us. It is a pleasure working with Dwayne and we are happy Dwayne has our backs. Marc and Laurel Walker

Sales Associate

The Lamplighters Club was designed to recognize initial Life and Annuity Sales efforts.

Lamplighter Award

The Liberty Leaders Club recognizes and honors the top 12% of outstanding performance in the sale of Personal Lines policies.

Liberty Leaders

The Liberty Life Leaders Club recognizes and honors outstanding performance of the 12% of the salesforce in the sale of Personal Life Insurance and Annuities.

Liberty Life Leaders

The Pacesetter programs recognizes Sales Representatives, in their first 4 years on the job, who perform over-and-above the expectations of the sale of Personal Insurance policies.

Pacesetter

The Pursuit of Excellence program rewards Sales Representatives in their first 2 years on the job, who excel at Personal insurance new business production.

Pursuit of Excellence

New Hampshire

Senior Sales Representative

Elsa is great, we buy home and car insurances with her. She offers good rates and what I like most is that she is very responsive and fast. I highly recommend her.

We're moving from out of town and Elsa took care of everything! She even contacted the HOA to get all the specifics so we'd get exactly the coverage we need. Thank, Elsa!

Elsa is awesome to work with, she will find you the best deals on Insurance.  Highly recommend her!!

She’s really the best insurance agent I’ve ever had. She finds me the absolute best possible prices on my home and auto insurance needs.

You should absolutely give her a call!

I attended Elsa's presentation on Car and Home insurance, she was so knowledgeable and welcomed any concerns I had. She's very friendly and pleasant to work with. If I had teenage drivers I'd definitely work with her!

I'm glad I was referred to Elsa. She has been super responsive, efficient, and provided me great service for home and auto insurance. Thank you Elsa!!

Elsa has been my insurance agent for several years now.  She's responsive, polite and competent.  I highly recommend connecting with her if you have insurance needs.  I've moved back and forth between Liberty Mutual (which she represents) and other firms, and we reconnect every year to see if she can get me a better deal on homeowners, auto and earthquake, which she often has.

Elsa is extremely knowledgable and thoughtful with recommendations because she listens carefully to your immediate and long term needs. She does the work to ensure you're covered and comfortable with the cost without cutting corners.

Elsa is extremely knowledgeable and personable! She made finding a great insurance for our home and cars easy! Her rates were far more competitive than others I researched and her communication and timeliness were extraordinary. She really took the time to understand what our needs were and has always been there if we had questions! I highly recommend her company and services!

Lead Sales Representative

Insurance is easy to get as long as you have a great helping hand. Jacque was fast and to the point.

Very professional, and quick response. Very knowleable about product

Jacqueline always responds to emails quickly and is very knowledgable about all things insurance. I feel confident knowing we are covered for exactly what we wanted with the best price. I recommend her to everyone!

,knowledgeable and clearly explained details about the insurance coverage.

Very professional and good at his job. Saved me a lot of money and got me insured quickly. Highly recommend.

Helped us get the best value as well as being in touch for our concerns. Truly values his customers!

Have been using Karl as an insurance agent for a few years now and he's  great. Always there if I have any questions and gets me the best rates whenever possible.

Karl made things easy and smooth. Never bought a car in another state and was unsure how it all worked, but he made it simple and gave great recommendations.

Excellent deals with the insurance pay,and also was help by a great customer service.

I've been using Karl for years. Hands down, the best insurance agent I've worked with. Always looking out for his clients best interests. Even if you didn't know you were looking, he'll find you a better deal without sacrificing coverages. He knows his product very well.

Karl is the most knowledgeable, honest and fair insurance agent I’ve ever had. He always looks out for what is in my best interest.

Never felt pressured with Karl. He gave the best quotes for home and auto insurance. He has always answered his calls when I've called him, plus he's local to my area. I'm so glad I found him!

My family has used Kelly Turner at LM for the past 4+ years! I cannot say enough about the customer service we receive from him. I literally found him on a google search and he is like a personal assistant and friend all in one. He knows about my family and kids and has worked tirelessly (AFTER HOURS) to help my kids when we have had accidents and also need new policies. He has hands down been the best price and even has done random checks to see what he can save us on our current policies.  I have referred him to friends and cannot say enough about his professional and thoughtful work he has done for our family. He is our guy for life!

Kelly has been my home and auto agent for 11yrs. If there is an issue he takes care of it immediately. If my wife and I have questions he gets them answered for us. He is professional, attentive and thorough.

Kelly is very professional and always "on it kind of individual". He always returns a call with in minutes and if he can't do something, he will always find am solution.

I have been a customer for a long time and have had a couple clams they were  handled very quickly and my agent kept me informed and has worked with me when ever I needed any kind of support I am a very happy customer.

Love the customer service I get from Kristina M. at liberty mutual. She is very responsive, professional and friendly!

If your looking for an insurance agent that cares about your wants and needs then Kristina is the agent for you. She will give you the information you need in a timely manner and look at all the options to make sure it's a perfect fit.

Arizona

Laurie is great!  I've got complicated auto insurance needs with lots of kids and cars.  Laurie investigated several combinations of coverages to ultimately find me the best policy at the best price!

Laurie Lum is amazing.  When I was shopping for car insurance a few years ago for my teenage son, who was a new driver at the time, Laurie was able to provide the insurance at a fraction of the price of other companies.  Every year she will proactively review our insurance and apply any discounts she is able to find.  We insure our autos, home and rental with Laurie at Liberty Mutual and could not be happier.   Thank you Laurie!

Laurie does a great job! She’s knowledgeable and helpful. She goes the extra mile and has helped us immensely.

I was so happy to refer my borrower to Laurie to get a quote to see if he could save some money and of course she was able to take such good care of borrower. Laurie was able to get him what he needed quickly and I knew without hesitation that she would be professional and do her best to get him the best rate for what he needed.  Thank you Laurie.
Kimberly

Laurie was absolutely easy to work with, giving me the best options and rate available. Hands down a 5 star customer service experience.

Laurie was a delight to work with in changing my homeowner's and earthquake policies to Liberty Mutual. She was informative and attentive each time I spoke with her. Thank you Laurie!

Laurie is great to work with. She gets things done and does her best to address any questions right there and then.

I was directed to Laurie after moving out of California and she’s been incredible ever since we got in contact! She assisted me with my auto and rental insurance and has been very accessible and so easy to work with. It’s been such a crazy ride with moving out of state but being insured with Laurie has been one of the most smoothest experiences. Would definitely rate a 10/5 stars if I could!

I have always recommended Laurie to my clients for their home insurance needs.  As a real estate broker, I understand the need for reliable information, timely communication and a level of knowledge that's needed to best serve my clients. Laurie's in depth knowledge of insurance needs, attention to details and her level of service is outstanding.

Laurie Lum is someone you can count on. Laurie is Professional, Responsive and makes you feel like family. She's the best!

I was referred to Laurie and was very satisfied with her knowledge. I already had liberty mutual but it was great to be able to talk to someone locally about any question I had.  laurie has been extremely responsive and helpful with paperwork we needed to get done.

I've worked with Laurie for many years.  She is my 'go to' agent for client referrals and for my own personal insurance.  She's very knowledgable and professional.  I would recommend her to anyone looking for insurance.

I have know Laurie Lum for over 25 years.  She is a person of high integrity, which is imperative to me when I'm referring my clients.  Probably 8 out 10 clients I refer to her go with her and call me to thank me for the introduction.  Laurie serves her clients the way I do, without regard to her paycheck.  I highly recommend Laurie!

I recently changed insurance companies as my previous company was just getting too expensive when I have had VERY little claims.  Laurie Lum with Liberty Mutual made by move painless, smooth and is saving me over $1,000 a year!!!   WIN! WIN! WIN!  Thank you, Laurie!!   You're the BEST!

Mason Finnerty did a great job laying out all my options and was extremely knowledgeable with each of them. He took the time to explain them all to me and helped customize the option that best fit that I was looking for. I highly recommend him.

It was great experience working with mason from start to finish. He was detailed and answered questions in a way that I could understand. Would definitely recommend anyone to speak with him about their car, rental or life insurance needs.

I reached out to Mason to look at my insurance and he saved me over $1000 a year on my auto insurance while increasing my coverage. Thank you, Mason!

Just recently was looking to get off my family plan for insurance and wasn't sure where to start. I am always hesitant with change when it comes to things like this, but was recommended to Mason through a friend of a friend and couldn't be happier with the process moving forward. Mason worked with me every step of the way and ran me through the numbers accurately and helped set me up with the best possible option's for what I was looking for and for what I could afford. Would definitely recommend to others and I will go through Mason for any future insurance needs.

Mason is the guy to get you and your family covered! He goes above and beyond to make sure that my needs were met. He’s very knowledgeable in the industry, making suggestions as to what insurance would be best for the scenario I’m in. I feel safe knowing that I’m able to do certain things in life with the coverage he suggested before I needed it.

Mason went the extra mile to make sure I understood my insurance plan when I found out I was extremely under insured and not protected correctly. Mason was able to increase my insurance coverage and save me money. If you are looking for an overall better deal and outstanding professional advice, Mason is your best bet.

Great at understanding my needs and found me the best deal for me and my family

Mason is very professional and helped me save a lot of money on my car insurance

Mason checked my coverage from previous insurer and found they did not cover me like they said they were. Switching also saved me money and they very clearly laid out my coverage.

Saved me a bunch of money and the hassle.

Mason helped me save a lot of money on car insurance, was very professional and courteous and made the process quick and easy.

Ryan is responsive, friendly, and efficient!

Ryan is a great guy! He listens to your needs and finds the best policy for your needs! He is very responsive when you need him and has a great customer service attitude!

Ryan is amazing he was able to not only help us with homeowners insurance but with car and life insurance. He helped us figure out what rate we were going to have and he didn't push us to go faster. He responds quickly through call or text. Definitely would recommend.

Ryan Capps is the best. He makes sure you are completely taken care of with the best policy options, coverage, and any discounts you qualify for. Highly recommend his expertise!

Easy, fast and reliable. Let's you know up front about the process. Works hard to get to the best deal for YOU not for himself. When I need insurance, I call Ryan Capps.

Ryan is an awesome agent! He looked at our policy and found ways to save us money. He is quick to make changes as we requested and even found us home insurance when we purchased our home. I highly recommend talking to Ryan if you are in the market for saving money!

Ryan is really great to work with.  Every time life changes something for us related to our home or vehicles, Ryan has been there with a solution to fit our needs.  He has recommended those things that make sense for us, and explained why they make sense; conversely, when something doesn't make sense for us, he doesn't try and sell it to us!
It's rare to find someone in the insurance industry that I can completely trust; Ryan Capps is that rare gem!

Ryan always goes the extra mile to get me the best value for my insurance dollars.  His customer service is outstanding.

Great agent! Saved me a lot of money plus got me renters insurance!

Ryan’s been there for me ever since I moved to Oregon! He does my car, motorcycle, and renters insurance. He can even insure my family’s cell phones for far less than what my cell company charged me!

Ryan’s been my agent for years, and I’ll never go anywhere else! He’s always just a text message away! Thanks for keeping my rates low all these years!!!

Ryan not only saved us money on our insurance, but he is easy to get ahold of as well! I have had other agents that were not responsive. If I leave a message for Ryan, I know I’m getting a call back the same day.

Great agent! Ryan handles the insurance for my entire family and he does a great job for all of us! Thanks Ryan!

I highly recommend Ryan for an insurance agent.  He's prompt to respond to any questions or issues, straight forward and honest.

Ryan is consistently kind, responsive, and professional.  He is happy to review your current insurance policy.  He can often improve on your current premiums.  He does a great job on helping my clients!

Ryan is one of the BESTEST insurance agents EVER!  He cares, he listens, he helps!  He is a wealth of knowledge and i value his expertise hardcore!  he has my business for life!!!!!!!!!!!!

Great agent who is very helpful any time you need.
Does wonders in getting the best discount and helps with all the documents. Explains in great terms and helps you understand the small details.
Highly recommend using Ryan and his services.

I am shocked and so pleased with the amazing service we received from Ryan! He took his time, answered all my questions, went well above our expectations, and saved us a TON of money. Doesn't get any better than that!

One of the best in the business. Ryan is my go to for all things insurance. Not only does he help me personally but I send his info to all of my clients, friends & family. He is responsive , honest and knows his stuff. Thanks Ryan!

T

Best insurance agent ever--fast, friendly, efficient, effective!!

Sean McLoughlin is stellar. He’s a professional in insurance. His product presentation  is informative and educational. My experience with Sean has been that he cares for my needs while delivering a competitive product. Im glad to recommend Sean.

Sean is awesome.  He is quick and works for me getting me better rates whenever possible.  My son had an accident 4 days after getting his license and had not been reported yet.  The insurance was going to double.  Sean saved me over $1500 even knowing that.  Have been with him ever since.  I have recommended him to many others.

Sean has been my insurance agent for almost 25 years and has managed insurance products for multiple homes, commercial real estate investments and personal automobiles and watercraft. He has without fail found the best pricing for all my coverage needs.  I highly recommend Sean!

Sean is one amazing person and professional. I've been betting my life, family, home and property on him for over 25 years! He cares and he's responsive!

As a young adult in my twenties, I had the realization I eventually needed to get off of my parents insurance. I was dreading the process, knowing that I was going to be thrown to the wolves and be upsold on some policy I didn’t need. When the time came, I started to do a little bit of shopping with the little knowledge I had about insurance. If you’re anything like me, you probably prefer to do business with someone you know and trust or someone that has been recommended by someone you trust. Spencer is someone that I have crossed paths with a few times through mutual friends and was someone I knew was in Insurance. When I reached out to Spencer, from the first conversation we had, I knew I was in the right hands. Based on my insurance needs, Spencer went above and beyond to explain, communicate and advise to me what he knew my next move should be. He continues to update me and check in with me not only about my policies but about life in general. He is caring, professional and has my trust and business for years to come!

The best!!!! Insurance company and Ward is the best!!!


Best service I have ever received for all of my insurance needs. Fast, accurate, helpful. 

Professional. Efficient. Honest. Great response time. Ward does the hard work and I reap the benefits. 

Very responsive and helpful!  Met my needs, answered my questions, and I look forward to working with Ward in the future.

Fast, excellent and professional service.

Highly recommended.   Ward is very knowledgeable and helpful.  He made switching our home and auto coverage painless and saved us a bunch of money in the process.

Ward has been my go to insurance agent for about 20 years.  And i had a big claim before and he ALWAYS answers his phone.  He gives sound good advise and CARES about this client up and beyond writing a policy.  I am so thankful I have Ward to refer to everyone I can.  You will know what I mean with your first conversation with him.

Ward is very personable and knowledgeable regarding insurance  coverage needs. He strives to put his clients best interest first.

Ward is the Best!  Working for a lender he is my go to for anything insurance related!  He is a well of knowledge and always responds timely when we reach out to him, which is essential when you have timelines to keep.  I would highly recommend him to anyone!

JUST LOVE Ward and his team! Always goes above and beyond to help answer questions and provide outstanding 5 star customer service. Working for a lender, he is the one we trust most to take care of our valued clients, because we know they will be in good hands, and be treated as family . Cant recommend him enough and thank him and his team does!

Ward recently took over my account after my former sales rep left the company. I have been given excellent service by Ward.  He has responded timely to my questions, gives me options to make policy decisions, makes suggestions on additional coverages, and will conduct policy review at renewal time making sure I have no coverage gaps. I have been satisfied with Liberty’s pricing on all my policies, and NOW with my agent’s service. A happy Liberty Mutual customer👍

At the Liberty Mutual office in Lake Oswego, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Lake Oswego office is located just east of I-5 and Highway 217, one block South of Kruse Way in the Kruse Woods Corporate Park. We proudly serve the communities of West Linn, Tigard, Tualatin and Salem. Causes close to our hearts Our representatives participate in a number of community activities including: 
<ul>
<li>Supporting local charities who serve senior citizens in the greater Portland area.</li>
<li>Presenting the Firemark Award to local firefighters for their heroism and charitable work.</li>
</ul>Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Lake Oswego, OR

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