The Circle of Winners award is presented annually to top producing sales representatives for the sales of Life Insurance. 

Circle of Winners

The Lamplighters Club was designed to recognize initial Life and Annuity Sales efforts.

Lamplighter Award

The Liberty Leaders Club recognizes and honors the top 12% of outstanding performance in the sale of Personal Lines policies.

Liberty Leaders

The Liberty Life Leaders Club recognizes and honors outstanding performance of the 12% of the salesforce in the sale of Personal Life Insurance and Annuities.

Liberty Life Leaders

Maryland

New Jersey

New York

Pennsylvania

At the Liberty Mutual office in Allentown, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Allentown office is located on West Tilghman Street, across from Lincoln Technical Institute in the Commerce Plaza Corporate Park. Our building is located in the rear left corner of the corporate center. We have proudly served Lehigh Valley and the surrounding areas for over 50 years. Causes close to our hearts Our representatives participate in a number of community activities including: 
<ul>
<li>Actively engaging in the Lehigh Valley Chamber of Commerce, Community Action of the Lehigh Valley, International Association of Firefighters and the Lehigh Valley BAR Association.</li>
<li>Participating in community based activities, youth sports, teen driving programs and charities.</li>
</ul>Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Allentown, PA

Hi Scott, thank you for taking the time to leave our local sales agent such a great compliment.

If you"re looking for that lost unicorn called service, care and thoughtfulness, you've found it! Regina is all this and more rolled into a fantastic Person.  If she was any better, she'd be triplets! You have found what you're looking for!

Hi Asi, the local sales agent in this office thanks you for your positive review!

Brandon Hyman great customer service. Excellent 

Hi Tara, thank you for taking the time to leave our local sales agent such a great compliment. Your review means a lot to us and lets us know I’m on the right track!

I'll follow Regina wherever she'll go.  Love her positive attitude and breadth of knowledge when it comes to a subject most people like to ignore - insurance.

Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.

Hi, the local sales agent in this office thanks you for your positive review!

Best service ever...Daleita knows what she is doing. I will recommend her services to everyone I know. Very satisfied!

Wow! Thank you. This review made my day. I’m thrilled that you are satisfied with our services. We look forward to helping you again in the future.

Brandon is awesome, he does an amazing job listening to our needs and providing the insurance that work best to us.

Hi Lizzette, our local sales agent was blown away by your positive experience. Positive feedback motivates agents in this office to continue exceeding expectations.

I cant find anything to complain about. By far the best insurance agency with the best prices. Agents are very helpful and knowledgeable. They make servicing you their number one priority! Great job Liberty and thank you Daleita!! 

Hi Alicia , thanks for your kind words. Positive feedback motivates agents in this office to continue exceeding expectations.

Hi Samantha, thank you for taking the time to leave our local sales agent such a great compliment.

Daleita was able to help me find the best price, was very helpful and saved me alot of money.

Hi Alan, thank you for taking the time to leave our local sales agents such a great compliment.

Thank you so much Daleita Wilson for your service an Changing me an my family life for the better you are so awesome .

Hi Ryan, thank you for taking the time to leave our local sales agents such a great compliment.

Brandon Hyman is knowledgeable and helpful. 

Hi Donielle, the local sales agents in this office thank you for your positive review!

Great customer service providing homeowner and bundling rates!

Hi Kristina, the local sales agent in this office thanks you for your positive review!

Brandon Hyman has been the best, nicest, and most thorough insurance agent I have ever had. He actually cares instead of just doing his job. Highly recommend looking him up if you want great service with a smile! 

Great Customer Service and Daleita managed to help bundle services for less than just car insurance alone. 

Hi Amanda, Thank you for taking the time to leave us a review.

Great customer service, rates, and responsiveness. Daleita is knowledgeable and helpful. 

Working with Brandon Hyman is always a pleasure. Very knowledgeable and helpful. 

Hi Annette, thank you for taking the time to leave our local sales agent such a great compliment.

Great Service! Daleita Roman is top notch!

Very knowledgeable and very easy to work with!

We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track!

Professional, responsive, and worked hard to find the right policy for us. 

Wow, we were blown away by your positive words. We really appreciate the time you took to write such a detailed review! Thank you!

Daleita Roman is very efficient, helpful and a pleasure to do work with. It is good to know she is there to answer my questions and solve my problems.

Daleita showed excellent customer service and it was  a overall great experience. Will the referring.

Hi Matt, thanks for your kind words. Positive feedback motivates agents in this office to continue exceeding expectations.

Brandon Hyman has always been there for us.  Kind courteous and quick to respond !

Hi Anthony, thanks for your kind words. I’m thrilled that you are satisfied with our services.

Super friendly and helpful, the agents shopped my policy around and saved me a ton of money. 

Hi Jason, thank you for taking the time to leave our local sales agents such a great compliment.

Hi Jamie, Thank you for taking the time to leave us a review. Your review means a lot to us and lets us know I’m on the right track!

As a Realtor having an insurance agent like Brandon Hyman in your contacts is key. He always gets my clients the best rates. Extremely professional, quick to respond, just all around a pleasure to work with. Highly recommend!

Hi Daphne, thank you for taking the time to leave our local sales agents such a great compliment.

Deleita Wilson was super helpful she answered all of my questions and tried to give me the best option available.  I know I can count on her for anything 

Excellent service, best quotes. Would recommend 10/10

Hi Noel, Thank you for taking the time to leave us a review.

Great customer service. Highly recommend! 

They take care of all my insurance needs! Very friendly and fast response!!

Hi Liz, thank you for taking the time to leave our local sales agent such a great compliment.

Daleita Roman has amazing customer service. She patiently discussed many options with me and is always available if I have any questions or concerns. 

Hi Chrystal, thank you for taking the time to leave our local sales agent such a great compliment. Your review means a lot to us and lets us know I’m on the right track!

Brandon Hyman took his time and provided me multiple quotes for my husband and I and my children.  He was excellent to deal with.

Center Valley, PA Insurance office is great

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that you had a wonderful customer experience.

The customer service at Liberty mutual is very exceptional and the quality of service exceeds expectations. Whenever I have questions my consultant Brandon Hyman would always drop whatever he’s doing to assist me when needed. I would refer Liberty Mutual for insurance.

Brandon Hyman was truly amazing to work with! As a first time home buyer, he made everything such a breeze & got me the BEST quote with what other agents were quoting me.. He also hooked it up & got me better quote for my car insurance!  10/10 recommend! He WILL take care of you!

We love Dunkin'! This is a wonderful location. The food is fresh, the place is clean, and the staff is excellent. Mohammed is an excellent leader and the young ladies are friendly and helpful.

I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.

They don’t even deserve 1 star. WORST CLAIMS DEPARTMENT EVER! I hope and pray that no one gets into an accident with a liberty mutual customer because guess what? THEY WONT ANSWER YOU AND WILL LEAVE YOU WITHOUT A CAR!

We are so glad that you enjoyed your experience. Thank you for your business!

It's only been a few weeks but so far so great

It's ok. Better then what I had. Better they Geico

Started a new policy with out me signing  raised my rate without my authorization I have a perfect driving record charging me. Over 500 a month  said all my discounts expired when I questioned them about this after switching after paying my bill one week earlier would not give any money back  never was ask what I needed like the commercial says was with them 2 years no accidents, no tickets, me and my husband are over 55 ferfect driving record

Tricked me into a lower quote just to raise it 30 dollars.Then another 14 the next yr for no reason.

Broken windshield.. called on Saturday, spoke with claims, transferred to auto glass shop, scheduled repair for Monday at my home.  If it happens, 5 stars..   if it doesn't, well then we'll start deducting.

Prompt but will continue to email and call you after your done

trying to get a fax number.  The phone system is designed to keep you from talking to someone.  very frustrating

I wish i could give 0.. i opened a claim for my mom. She doesn’t any accident,tickets or claims in the past.. they keep doing the run around with us.. from a voicemail to another.. really bad claim department. Customer service is actually really nice.. can anyone believe a claim representative that doesn’t ever answer his phone neither email. He never reached out to us regarding the claim.. i call it the ghost claim department.. stay away

Repeatedly put me off about a claim, then closed the claim without addressing some issues. Ignored follow up calls and emails.

I have been trying for one week to speak to an actual human regarding a claim I have.  I have been unsuccessful.  I get bounced from one recording to another.  Emails have gone unanswered.  Once this claim is resolved, I will be switching insurers.

Extremely helpful! Great service, explained everything including the app & saved us over $150/ month on auto insurance! Happy we went here! 👍 👍

I've had liberty mutual online only as my insurance company since 2000. I have home owners and car insurance, so I get a good discount. They have a great staff, courteous, and very respectful always when speaking on the phone.

Liberty Mutual just increased my auto insurance rates from $1900/yr to $2500/yr. That's WITH my 17% safe driver discount. They cancelled my discount, increased my rates by $600, refused to explain why, were condescending to me when I demanded to know what I was paying for, "Rates are going up everywhere, sir". Kathy in Customer Retention was appalling for customer service. I have ZERO incidents in past year. I called others, including other customers, and NO ONE has their increasing like this. They singled me out and then told me it was everyone. They lied trying to get money from me. Avoid.

terrible, been with them for over 30 years , since prudential days, just raised home insurance 220 for a year....have already dropped my auto insurance with them last year, they kept raising prices...others are so much cheaper and same coverage......

Do not do anything with this company. My work uses them for short term disability.  I recently had a massive heart attack. This company delayed approving my disability for 5 weeks and now they want to hold it another 10 days. I worked hard the last 5 years to restore my credit, now it is in jeopardy thanks to them. When you try to reason with them they will hang up the phone on you. BEWARE !!!!

I give a 0 if I could, Stay away.Run.  Their low prices are what they are. You get what you pay for. Their claims department sucks. They will do everything to not pay. You will have to file a law suit to get some thing done. Not worth the trouble. Get another Insurance company.

My work uses them for disability..  I would give them a zero if I could. Do you not use them stay away from them. They make every excuse to slow down paying your claims.

Online

At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in DE, KY, MD, NJ, OH, PA, VA and WV. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

Mid-Atlantic Region Virtual Agents

Elizabeth, we are so glad that you enjoyed your experience. Thank you for your business!

Regina is professional, knowledgeable and caring. She answered all my questions and worked diligently to find the best rates for me. Thank you Regina! You are the best!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Lawrence!

I have worked with Regina Wagner over the last year for both home and car insurance. She is an absolute DELIGHT to work with. She is so friendly, extremely knowledgeable, and diligent. She identified better policies for me than all of her competitors. I spoke with countless agents, she was the cream of the crop. She didn't try to sell me anything that I didn't need either. She is trustworthy and extremely competent. YOU NEED TO WORK WITH HER!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Thomas!

Regina Wagner, Is the best Insurance Agent ever!! She handles all of are insurance needs from Homeowners / rental insurance to Auto and umbrella insurance. She is very responsive to all our needs.  You can't go wrong using Regina

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Scott!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Yvonne!

Regina is awesome!! I trust and respect her. I know she will aways give me quality choices regarding coverage. When life has provided me challenges and I needed to know that things will be resolved.  I always know that my call to Regina will be helpful and will help ease my mind. I couldn’t ask for a better insurance agent. She is the best!!’

Hi Tara, that's great to hear! Insurance is complicated. I love to help make it simple. I look forward to helping you again in the future.

I've been working with Regina for what may be 20 years at this point for all my insurance needs.  She's always been full of knowledge, answering all of my questions, guiding me to the policies that make sense for me in whatever stage of life I'm currently in.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Ben!

Regina Wagner is very professional and I would recommend her service to anyone.

Hi Linnette, that's great to hear! I appreciate you taking the time to let us know about your experience!

Regina is awesome. Always ready to assist with all my needs.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Edward!

Regina has been my Agent at Liberty Mutual for almost 20 years.  She is a SUPER AGENT and a SUPER PERSON, Regina is the reason I have stayed with Liberty and will continue to do so.  Numerous times she has gone above and beyond for me as I’m sure does for all her clients.  5 Stars are not enough for Regina, 100 would be more appropriate.

Regina is professional and very helpful! Loved working with her and will continue to renew my policies with her.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Gustavo!

Regina is an outstanding Insurance Agent. I highly recommend her. She really helped me a lot and resolved my auto insurance problem very quickly. My previous agent retired without telling me. So, when I noticed a problem with my auto policy I tried to get in contact with him. After trying multiple times and different ways (email, phone) I called the company and, to my surprise, was told that he was no longer with the company. He didn't even say goodbye. I did my research and found Regina. It was nice to have a face-to-face meeting in her office. Getting to know my agent is important to me. Anyway, I explained to her my situation. For example, someone had changed the annual mileages in my cars to about 1000 miles. Who drives only 1000 miles a year these days? Very few people. I also explained my personal situation regarding some long trips planned for next year and other problems. Anyway, she understood my situation and told me how to change my policy to address my current insurance needs. Done. The problem was resolved in a few minutes. Thank you Regina for your help.

Ah yes, did I tell you that she also found a way to reduce the premium of my home insurance policy?

Based on my experience Regina is a really good agent and I recommend her.

Hi Khemlall, thanks for leaving such a positive review!

It is an absolute pleasure dealing with Regina. I have dealt with Regina as my insurance agent while I was living in PA. I’m now living in NY and continue working with her as my agent, especially since she’s also licensed in the state of New York.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Cathy!

Regina has been remarkable with helping getting are insurance concerns under control. Very patient an informative and will go out of her way to help. Also, she is always professional and pleasant to deal with. Never manipulating!

Hi Shannon, thanks for leaving such a positive review! I appreciate the fantastic review and are glad I could be of service.

Regina has been great. Always available to answer questions and always willing to help find better rates.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Dave!

Regina is so efficient and responsive to every need or request. Always goes above and beyond our expectations. She knows customer and has tremendous knowledge of the insurance industry as well as trends. True gems are hard to find in any service industry and we appreciate the value she brings to us!

Hi Joachim, thanks for leaving such a positive review!

It was a pleasure to work with Regina Wagner to cut my expensive, like the
Liberty Mutual Car Insurance.
She was very patience and answered all my Concerns and Questions.
Last step to receive the Final Document and Bill from Liberty Mutual is still open.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Joanna!

Regina has been my insurance agent for 5 years now and I couldn’t be happier with her service. She is always there with a prompt response when I have a question and really makes me feel like the most important client. I wouldn’t dream of taking my business elsewhere. She goes above and beyond 5 stars!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Brandon!

We were reviewing our multiple policy's and had some questions.  Regina handled all our concerns and was even able to save us a considerable amount on our premiums.  Top notch agent for sure.

Hi Billy, thanks for leaving such a positive review! I appreciate the fantastic review and are glad I could be of service.

Regina was amazing.  Friendly, knowledgeable and great communications.  She got us a lower premium with higher coverage than our previous provider.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Alexis!

Regina is THE BEST, truly. Regina made, what is typically a dreaded process, easy and so personable. She listened to my exact needs, and found the most comprehensive policy for the best price. Her follow up was prompt and thoughtful, both during and after we found my policy. Last by not least- she has the most pleasant and genuine demeanor. She makes you feel you’re the priority! Thanks Regina for helping me cross one BIG item off the ‘to do’ list!

Mike, thank you for your review. We appreciate your business!

Regina has been my insurance agent for 20+ years. She has handled all my insurance needs throughout the years as changes arise with homes and raising a family. She always makes herself available (I have many questions!) and my best interests are always at the forefront. Comforting to know all is handled from a very professional, proficient agent.
Highly recommended!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Nelson!

Regina is an absolute Insurance Wizard! She saved me TONS of money while improving my coverage significantly!
I would absolutely recommend her to anyone in the Lehigh Valley area!

Hi Michael, thanks for leaving such a positive review! I loved being of service to you and hope I can assist you again soon.

In working with Regina Wagner there are no concerns of what derive you are getting! She is phenomenal & very professional.
Very knowledgeable of the products.
Enjoy working with her!!!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Gary!

Regina is a phenomenal agent! She takes care of me and all my friends and family. Highly recommend her to anybody needing the advice and consulting of a successful insurance professional.

Thank you for the 5 stars, Lou Polaneczky!

Regina Wagner, LUTCF, CLU

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Regina Wagner, LUTCF, CLU

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