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Easiest transaction I have ever had!! Brianna is the best at what she does! And she will save you money too!! Thank you!!!❤️

Excellent insurance agent! Helpful, informative and always goes out of her way to find you the best rates! Highly recommended!

Brianna is fantastic.  She is personable and professional.  I can't say enough about how easy she made this process.  I would highly recommend!

Sales Representative

The Lamplighters Club was designed to recognize initial Life and Annuity Sales efforts.

Lamplighter Award

The Pacesetter programs recognizes Sales Representatives, in their first 4 years on the job, who perform over-and-above the expectations of the sale of Personal Insurance policies.

Pacesetter

The Pursuit of Excellence program rewards Sales Representatives in their first 2 years on the job, who excel at Personal insurance new business production.

Pursuit of Excellence

Candice is the nicest, most helpful insurance agent around. She is the best.

Excellent customer support very attentive she helped my daughter with the cancellation letter and got it reinstated we cannot thank you enough for your help she will be our go to insurance agent from now on

Candice is awesome. Saved me hundreds on my insurance.  It was easy, quick and painless!

Candice is so well liked with me, mainly because she is easy to talk with. But beside that, she is very direct and efficient when responding to Insurance questions or requests. I've had many Insurance policies with Candice and will continue to confide in her expertise in the future. Candice is definitely my go to Insurance person, thanks Candice!! will talk soon.

Amazing! Just an amazing experience...smooth, fast, and personable. Do not ever trade live-person servicing (like Candice's) for online service.

Candice was extremely helpful and responsive in helping me to get the best policy for both my home and auto.

Always a big help, have been a customer since 2016. The experience has always been painless.

Candice is thoughtful, kind, and looks for ways to help.  It’s been a pleasure dealing with her.

Candice was prompt and quick with any and all questions I had, she was able to work with us and build a plan to our needs. I would recommend her to any and all people looking to have personalized care and great savings.

I got quotes so quickly from Candice!  Thank you for your help.

Candice is definitely an asset to Liberty Mutual.  Her responsiveness, ability to "adjust fire", and ability to accommodate the customer was  very refreshing to me.  Many companies have found that there is no way for automation to negate good old-fashioned customer service.  It's that, which can/will make or break a company.  Candice exemplifies everything Liberty Mutual is, and desires to maintain in the years to come.

Candice, Is prompt with whatever I am looking for. I can't thank her enough!

Candice quickly answered all our questions and arranged for a great policy for the condo we co-own. Excellent work! Will continue going to Candice for all our insurance needs.

Candice was so helpful getting me auto coverage in hours so I could purchase a new car. She was always professional and helpful in my interactions with her. I highly recommend her!

I was referred to Candice a few years ago and it was absolutely the best referral I’ve ever had. My experience with Candice has been nothing but wonderful. The level of professionalism, response and knowing of insurance needs and necessities made my experience less overwhelming. I’ve happily referred individuals and tell everyone who will listen about how pleased I am.

Lead Sales Representative

James was very professional and helpful! I got my auto and home insurances through him. His customer service skills exceeded my expectations and he’s very friendly! When I needed to speak with someone about getting car insurance again when I had a tight schedule, he got back to me right after emailing him and helped me with the efficiency I needed. James is a hard worker who goes above and beyond for his clients!

Kelly has been my agent for both house and car insurance for the last 7 years. Always helpful and informative on our insurance needs. She is just a phone call away. Kelly combined with Liberty Mutual make the best insurance team in N.E. PA


Kelly Lewis -Great agent-always has client's  interest in mind.Always
available when I have a question that needs an answer.

Quick and knowledgeable! Great job! Thank you!!

Always a pleasure to deal with Kelly Lewis .  She has helped me with all my insurance needs . If you are looking for insurance I would recommend her .

Kelly is very friendly and caring,  replies promptly to her messages, always looks out for her clients best interest. She goes the extra mile.

Kelly wrote my house ins. policy and was very helpful with all my questions. I would highly recommend her.

Had a great experience. Very helpful and resourceful.

Great person all around.  I would highly recommend Ryan and Liberty any day of the week.  Thank you sir for your quick response and attention to business detail.  Be safe

Ryan is great to deal with and has help understand various topics
within my policy's.
You can not go wrong dealing with this agent.

Now I can go on another road trip knowing my insurance is all set

Makes the process of shopping for insurance quick and painless!

This was my first time getting insurance on my own and Ryan made the process so simple and easy. He was professional and confident, which put me at ease. He was extremely helpful with answering all of my questions and was always available to talk. I highly recommend Ryan!

As a Car Salesman for Ciocca dealerships I have run into customers complaining about their insurance and saying it’s Probably going to go through the roof once they purchase the car from me. One day I had customers saying the same thing but it was in the presence of my finance director Hassan, he then recommended his friend Ryan who is an insurance agent and said he would take great care of you let me give Asher his number to get you folks squared away. I call Ryan and explained the situation, with happy spirits and confidence he assured my customers that he was going to be able to get them the best insurance catered to their wants and needs. The customers talked with Ryan and he navigated them to a policy that was better coverage than what they currently had for an even cheaper price, they were blown away. He then sent me over all the information I needed and got it to my managers, but all while buying a car within 30 minutes my customers were able to get great insurance all from a upbeat and caring voice, that 30 minutes is including the conversations they would have getting to know each-other it was really cool to see. After we got off the phone with Ryan they said “my current agent is a family member and they were making me pay even more than this for less coverage.” I then kept Ryan’s information and reached out asking if I ever have customers needing insurance can I give you a call he said yes and I’ve gone to him time and time again including tonight on a deal and that’s what prompted me to write this because he truly does amazing work and cares for his customers. I highly recommend Ryan for any insurance needs he will get you taken care of in no time at all and you will feel better off than you did before, keep up the great work Ryan!

Ryan was very helpful with my car and renters insurance. Explained the details very clear and made me aware of what I’m covered for. I would recommend him.

Ryan is amazing at what he does! He had such good insight and advice, and worked hard to get me the best prices possible- and fast! 100% would recommend him as an agent to ANYONE in the market for insurance!

Ryan is always very informative and helpful. Know’s his stuff!

Ryan is one awesome rep of Liberty and a great asset to his customers. He cares n his honesty is an attribute I cherish 

24/7 Ryan always responds to my calls and any concerns. His responses are thorough and never leaves any doubt as to how any situation will be handled. I switched all of my insurance needs over to him and have recommended him to multiple people who feel the same way.

Ryan has been extremely helpful in helping me switch insurances. He saves me alot of money and bundled me up with renters insurance and it was still cheaper then with the general. I have been with the same company for 4 years and Ryan helped me make that transition alot easier. He has been extremely available when ever have have questions. Deff a great employee to have on the team.

Ryan was extremely helpful with a professional demeanor. My calls were responded to in a timely fashion and any questions regarding current policies were answerd quickly and accurately

Ryan was very professional and saved us money with our new policies!
He returned all our calls promptly.

Ryan was very helpful and easy to talk to. He got back to me quickly with a quote

Overall great experience! Ryan was able to get me a better price and has been very responsive the entire time. I'd reccomend him to friends or family anytime!

Ryan responds promptly whenever I have a question and always follows up.  He has been very helpful and very personable.  It’s been a pleasure doing business with him.

I have never had such great customer service as I have with Ryan. He was informative, helpful and so very great to deal with. Thank you Ryan for going above and beyond!

Ryan is very helpful and works hard to answer all your questions. He is professional and will find you the best deal for your needs. He responds quickly and makes the information easy to understand.

Sales Rep II

I have actually been working with Brianna Keeler over the last year. She is amazing - works to get me the best coverage for the best price - makes recommendations to be sure I am fully covered - and she gets back to me right away.  Brianna is pleasant and respectful. I have been with Liberty Mutual since the early 70s and have always liked the company, but Brianna is the first person who has reached out to me personally. Thank you, Brianna.

At the Liberty Mutual office in Scranton/Wilkes Barre, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Scranton/Wilkes Barre office is located on Montage Mountain, just down the road from the Shoppes at Montage and the Cinemark movie theater. Our office proudly serves the Greater Scranton/Wilkes Barre Area. Causes close to our hearts Our representatives participate in a number of community activities including: 
<ul>
<li>Holding child fingerprinting events.</li>
<li>Volunteering at local soup kitchens.</li>
</ul>Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Scranton, PA

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