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At the Liberty Mutual office in Wexford, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Wexford office is located off Rt. 19 near Ditka's and the Wexford Hand and Upperex Center. For more than 25 years our office has proudly served Butler and Allegheny Counties. Causes close to our hearts Our representatives participate in a number of community activities including: 
<ul>
<li>Participating with Students Against Destructive Decisions and local law enforcement and fire departments promoting Fire and Home Safety.</li>
<li>Running events that hand out child fingerprint kits, teach bicycle safety and local health and wellness.</li>
<li>Supporting local area School Districts, Teen Driving programs.</li>
<li>Partnering with Clarion University, Robert Morris University, Edinboro University and Slippery Rock University Alumni Associations and CUNA Mutual Credit Unions.</li>
</ul>Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Wexford, PA

I’m sorry you had a bad experience with Liberty Mutual’s claims department. Here at Liberty Mutual, we want to make sure we are connecting you with the appropriate teams to best address your concerns and needs. This is a local sales office. If you’d like to speak with a claims specialist, please call 800-225-2467.

I honestly do not have the words for how unpleasant of an experience dealing with this company has been for me. My claims agent Rhea Rocks never once called me back or returned a single message. She put my car through the appraisal process, got it totaled (and uninsurable) then they kept threatening to come obtain my car from me, which would have been okay except they denied my claim. So now I am stuck with a totaled car and no compensation even though I was hit on the highway by a liberty mutual customer with a police report to prove it. I hope that no one ever has to deal with her unprofessional, condescending behavior like I did for the last 2 months. I honestly would not wish it on my worst enemy.

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

My wife and I were with Liberty Mutual for many years.  Premiums kept going up and up with no accidents or claims. I sent a letter and the response was basically that I did not complain enough. We thought if we were loyal to them they would be loyal to us. Big mistake. Finally we
switched to another company and are paying one third as much.

The service is only as good as the company will allow them. Saying that, I've been a LMI customer for 8 years now. I would not recommend LMI to my dog. I hate LMI because they don't investigate your claims. I've made many claims. The most recent, was a flat tire. I had to wait 100 minutes for the tow, so I changed the flat myself. They still put it down on my record as a claim. I canceled the tow, and they still paid the tow company even tho I didn't get a tow. This  company sucks twinkle holes!

Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.

Been with Liberty Mutual for many years. Never any issues....very reliable!

We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied.

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies.

Easy and convenient. Filed a claim online. Did not raise my monthly payment after my accident as they promise.

Poor payment management system... Can't pay for your policy ahead of schedule... Operating system is atrocious! Customer Service rep hung up on me! Took money out of my account after I had cancelled my policy depriving my family of getting necessary groceries! I will never go back to them and I will never recommend liberty mutual to anyone!

It was an ordinary Wednesday at work and my employer had scheduled a Liberty Mutual rep to come in and convince us that their insurance was way better than our current carriers, and that as current employees of the company, there would be a "group discount." And there was food! So I figure why not get some free eats and hear what they had to say.

That's when I met Harvey Flowers, a guy whose sense of humor and personality alone could win you over. Harvey didn't immediately bombard me with costs and coverage statistics, of which I was very appreciative of while noshing away on a sandwich. He asked questions to get to know me, but were probably more motivated by insurance selling. Either way, never once in our conversation then (or later ones) did I feel pressured to switch my insurance. When the time came to get on the computer and get those numbers, I felt as if I had known Harvey for years!

I finish fooding and we finally get to the quoting and selling part of the visit. Murphy's Law kicked in and the Liberty Mutual server wouldn't respond. So getting an instant quote was out of the question.

I gave Harvey some info and he said he would email me with a quote in a few days. Sure enough, 2 days later I had a quote in my inbox.  At this point I was already shopping around for another insurance carrier with the specific intent of combining my home and auto policies. After comparing my current coverage with the other two quotes I had, I made the decision to switch to Liberty Mutual.

Signing up was the easy part as the quote beat all others in price and amount of coverage. My homeowner's insurance went down almost $200/year, and for auto I was getting way more coverage and those groovy extras like roadside assist, new car replacement, accident forgiveness, etc for around the same price.

I also enrolled in a program that monitors your driving for a few months and there was a discount just for signing up with the potential to earn up to a 30% discount. (I doubt I'll see the full 30% discount, so I'm shooting for 10-15%!)

I signed up in April with the policy taking effect May 1. Fast forward to July. I have had to contact Harvey quite a few times since May 1 with various problems and requests for paperwork that come along with changing insurance carriers. EVERY SINGLE TIME Harvey has responded in a timely manner and has helped me resolve every issue!

I cannot recommend Liberty Mutual and Harvey Flowers enough! I believe he is currently licensed in PA and working on some other surrounding states. You'd have to check their website to be sure. There are other agents at his office who are licensed in Ohio and West Virginia, and if they are even half as awesome as Harvey, switching will not be a regrettable decision.

Horrible company to deal with. (Rita)Ofcourse no insurance wants to pay out but after noone would help for obvious reasons I had to go elsewhere. Save your time, money, and frustration. This place is a Joke. Id rather be uninsured than go with this Company.

I switched a year ago.  All was great until I got my new premiums.  My auto insurance went up $70 per month.  When I called customer service I was told the discounts I was given a year ago no longer exist and my agent was no longer with the company.

I would give them 0 stars if possible.  The place is a joke and will rob you.  I switched to State Farm and now saving 1000's.  By the way Harvey Flowers is a fraud!  Do not trust this company

Terrible customer service, I called my agent and asked her to find me coverage & file a claim, she called later in the day & told me to file my own claim & didn't even address if she found me coverage. I'll be canceling my policy . I rate these turds as a neg 25

Did a bundle giving them my car insurance and home owners when we bought our new house.  I had been with the same car insurance for 23 years so I was nervous  The rate was decent.   Once the year was up the renewals came and I nearly choked.  The car insurance went up hundreds.  I had no accident, no ticket, nothing.  When I called I found whoever was my agent was gone.  When asked why the heck it went up and so much the customer service person advised me that there were far more accident claims the previous year than expected.  I stated I didn't have am accident and she said she knew that but other insurers had.  I was flabberghasted.   The homeowners also went up hundreds of dollars.  I called my previous auto insurance company and immediately switched back.  We didn't change the homeowners that year because they billed and received our premium weeks earlier than they should have.  Into the next year we looked at our papers and even though the price went up a lot, the coverage was far too low and we were underinsured.

This company, I feel, did a low-ball bait and switch.  Bring you in with a low rate then hope to slip the higher prices from there on out.  This year we switched our homeowners.  Only paid a couple dollars more to get the proper coverage.

Don't waste your time.

Gave me a great offer then didn't listen...tried to cancel my present insurance on there own..good company awful agents...

I would like to take this time to talk about my insurance agent Michelle Kamerer.she has spent three days going over my auto my homeowners and my life insurance and my wife's life insurance and has went above and beyond to get us what we need she is truly a professional and a caring agent and also a godsend. I wish that there were more professional insurance agents out there dedicated to giving the service and quality professionalism that Michelle  has given to us she has truly went above and beyond what she hadto help us to financially be able to see how we could work this into our budget. And also  to not sell us what we don't need but what we truly do need and at an affordable price that we can afford and keep within within our budget. She is very kind caring and understanding and very polite as well.And very patient she explains things that you don't understand and she is just a very very awesome individual I truly wish to thank Michelle and liberty mutual for the opportunity to work with her and I hope that there are more agents employed by liberty mutual like Michelle. Sincerely Charles G white liberty mutual for life.

Great rates on Auto/Home/and Life insurance. Stop in to get a quote from a local agent!

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At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in DE, KY, MD, NJ, OH, PA, VA and WV. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

Mid-Atlantic Region Virtual Agents

Lauren was very honest and worked very quickly to get me insured. She secured the best monthly payment and was willing to go above and beyond to help me. So far it was the best insurance experience that I’ve had!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Christine!

I was very pleased with her professionalism, along with her knowledgeable efficient help she gave me, I appreciate doing business with liberty Mutual. Because of the service She gave me… thank you so much!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Alyssa!

I am absolutely astounded by the professionalism from my agent Lauren Roush! She made such a stressful situation for me turn into something super quick and easy. Always fast responses and never had me waiting around. Her attention to detail and sharp-witted skills were so secure when she asked if I had any questions for her about the process/ plan, I had nothing to ask. She left me feeling super confident with my decision with her as my agent!

Hi Sam, thanks for leaving such a positive review! I loved being of service to you and hope I can assist you again soon.

Lauren was very responsive and quickly provided the right insurance coverage we needed.  Thank You Lauren!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Karly!

I cannot say enough good things about Lauren! She took the time to explain all the coverages and found me the BEST rate ! I highly recommend her for all your insurance needs! She is extremely responsive to her clients & I can personally say I am grateful to have found an agent that will be there for anything I might need!!

Hi Corey, thanks for leaving such a positive review! I appreciate you taking the time to let us know about your experience!

Lauren made purchasing auto insurance a breeze. Great additude and customer service!

Caitlin, we are so glad that you enjoyed your experience. Thank you for your business!

Lauren was wonderful to work with! She was so flexible with time to talk on the phone, making sure to accommodate my schedule. She did an amazing job explaining all the coverage details that I didn't understand before. She ended up saving us a significant amount of money and we definitely would recommend her!

Nolan, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Amanda, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come! If you have friends who need insurance, please send them my way.

Lauren is amazing!! Very knowledgeable and well go above and beyond to get you the best possible rates.

Karen, we are so glad that you enjoyed your experience. Thank you for your business!

Lauren was very helpful in reducing the amount we pay for auto and homeowners insurance.  She is very patient and thorough, answering our questions and addressing concerns.  My husband and I highly recommend working with Lauren. Thanks. Lauren!

Tiffany, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

I’m so grateful for your kind words, Donald. Thanks for sharing your review with us and the community.

Lauren is super knowledgeable on all things Insurance and worked extremely hard to find us the best rates. She will do the same for you. Give her a chance to help you with your insurance needs.

Hi, Michael! Thank you so much for taking the time to leave us this amazing review.

Lauren was great to work with by far the best agent I’ve worked with to date. Lauren paid close attention to detail to make sure all my specific needs were met, and always made sure to keep my best interest in mind for me and my family. I personally felt much better after speaking with Lauren about life insurance. Me being a business owner with no coverage through work I was a little worried but with Lauren’s help the whole process was easy and stress free. It’s clear her knowledge of the business and persistence to find the best deal for you and your family puts her as a top choice. I don’t think I would have gotten the coverage I did without her expertise/ experience. Highly recommend!

Thank you, Allen. This review made our day!

Lauren is amazing and helped walk me through every step of the way and helped save me money while getting great coverage, 10 out of 10!

Bailey, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Lauren was very thorough when going through policy information with me. She answered all my questions and found me a policy that met my needs and price range. She was flexible and worked with me around my work schedule. She’s timely with her responses.

Sydnee, we are so glad that you enjoyed your experience. Thank you for your business!

Lauren is super helpful and responsive. She is always willing to sit down and go in-depth with my policies so i understand everything.

Lynsay, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

If You Are In Need Of Insurance Or You Are Looking For A Great Rate, Contact Lauren Semelsberger! She Is Not Only Saving Us Money But She Kept Our Family’s Best Interest In Mind! She Answered All Of Our Question’s And Made Us Feel So Comfortable! Highly Recommend! ❤️

Lauren Semelsberger

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