Texas

Sales Representative

First of all Chris did an outstanding job of asking questions so to understand what my needs were.  He put together a customized policy for me that gave me the exact coverage I needed.

Work ethic.  Chris is always very responsive.  That's a rarity today.  Chris has been the best that I have had.  Cheers 🍻

Chris provided our family what was best for our home and auto insurance. He answered all our questions and helped us save money too.

Chris has been the best agent I've worked with in the 25 years I've dealt with agents he goes the extra mile time after time I would highly recommend him to anyone! Thanks Chris!

When you are trying to get insurance and want to talk to an actual person - not online chat - CALL CHRIS!!  I needed an auto policy for a new vehicle that I share with my son and Chris was able to get everything done in one phone call and sent a follow up email.  I have been with Liberty Mutual for over 25 years and dealt with several different agents because you never get the same person when you call the '800' number, so having a direct line to an agent who knows you by name and wants to help is GREAT!!
Chris even went the extra mile to help give quotes to other family members.   Looking for GOOD CUSTOMER SERVICE and PERSONAL ATTENTIONG - CALL CHRIS!!

Chris helped my husband and I set up our first homeowners and auto insurance bundle. He was very easy going yet professional and knew his stuff as well as knew how to explain it to us non-insurance folk. He seems like he truly wants to do the best by you, the customer.

Chris is extremely professional and knowledgeable when it comes to insurance - aside from the coverages offered that fit our needs the best, Chris explained everything in full detail in a way that we could understand - we are fully confident that we won't have any unexpected surprises should we ever need to file a claim.  His personal touch in getting to know us and his genuine concern for our needs was very evident from start to follow-up to finish.  We couldn't be happier with the level of personal service we received while working with Chris, and we are looking forward to continuing working with him in the future!

Chris is an absolute insurance professional!! He'll shop for you to make certain you are in the policy that best fits your needs... his responsiveness is impeccable, and we're lucky to have him in our corner.

I’ve worked with Chris for years and years. Very professional and does what’s right for his clients. I have been very impressed with everything he has done for us so far! Go see Chris for your insurance needs!

Oklahoma

Having cliff by my side has made a world of difference for me and understanding my insurance. He’s is super knowledgeable and really understood what would cover my needs. Highly recommended

You're in good hands with Cliff. He set me up with the right coverage at a great rate for my cars. We would've gotten my motorcycle policy handled as well, but he let me know that my current plan was better than what he could offer me.

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Lead Sales Representative

Jeff is professional, knowledgeable, and easy to work with. There were several customizations I wanted to make for new policy quotes, which he graciously accommodated. He answered all my questions along the way and promptly followed up with me throughout the process.
If you prefer a courteous, professional, and pressure-free experience, then Jeff should be your agent.

Couldn't be happier with Jeff, his professionalism, knowledge and support with my families insurance expectations.  He has our best interest at heart which gives us peace of mind in the event that a tragedy should happen.  Looking forward to working with he and the Liberty Mutual team for many years to come.

Jeff has been extremely helpful with all our requests and questions. He gets things done quickly and efficiently. He is very responsive and easy to get ahold of anytime we need him. I would definitely recommend him to anyone who needs a great agent.

Jeff was great to work with. Provided me the best policy I needed without anything unnecessary. He took the time to explain and answer any questions I had in a timely manner. Highly recommend Jeff.

Sales Rep II

The Pacesetter programs recognizes Sales Representatives, in their first 4 years on the job, who perform over-and-above the expectations of the sale of Personal Insurance policies.

Pacesetter

Pacesetter Plus

The Lamplighters Club was designed to recognize initial Life and Annuity Sales efforts.

Lamplighter Award

The Pursuit of Excellence program rewards Sales Representatives in their first 2 years on the job, who excel at Personal insurance new business production.

Pursuit of Excellence

Sales Associate

Justin continues to provide outstanding level of service. We highly recommend him to all

Justin has been our agent for 3 or 4 years now.  He always finds us the best rates and helps with adding autos or making changes.  He is a nice guy and polite on the phone.  I would recommend him to my friends and family. Thanks Justin!

My experience with Justin Young, at Liberty Mutual was  excellent! I highly recommend him.
He was professional, took care of my family’s needs quickly and efficiently and found us the best rates on our home and auto needs.Thank you! We appreciate you!

Justin is always very easy to work with and gets me a great deal. I can’t recommend his services enough.

All 5 star reviews for a reason.  Best insurance agent I have ever worked with.  Justin doesn't just write a policy and forget about you.  He pays attention to renewals and changes in markets.  He always reaches out to me before I receive renewals in the mail.  Excellent individual and courteous.

I went to Justin with questions and concerns about Life Insurance and he was very accommodating and answered all of my questions and made sure that I understood afterwards.

Justin is very knowledgeable, and he helped me save on my auto and home insurance. Thank You Justin!

I was shopping for auto and home insurance and Justin Young made the process simple and made me feel like a valued client. Would highly recommend for any insurance need, A+

For years, I didn't give much thought to insurance. It was necessary and I always had insurance, but I never realized what a difference a good agent would make.
Then, I met Justin. Life has changed and I learned my lesson! There is a vast difference between how my insurance needs are being handled now, vs. my experiences in the past!
Justin is dedicated, professional, knowledgeable and adept in the way he takes care of his clients. I recommend him to everyone I know and love hearing how happy they are when they talk to him and find out what a pleasure it can be to get true customer-oriented service.

Justin is our agent for life.  He has written both our cars, home, and even our life insurance policies.  What we love about Justin is the overall package.  The cost is EXTREMLY competitive, he is , friendly, always available, and well educated in his business.  I would recommend Justin/Liberty Mutual to anyone needing insurance services.

You can count on Justin for your insurance quotes and needs. He gave me quotes for my home and auto that were lower than other agents and found ways to maximize my savings. He is very dependable and courteous and will take the time to give his recommendations and answer your questions. Easy to talk to and work with.

Justin was amazing ! He found a great rate for me with Liberty Mutual. He was professional and went through all my options with me in details. I also now have both my auto and renters insurance with Liberty mutual :)!! Thank you so much for being patient with me Justin.

Justin Young is (by far) one of the best agents, I have had the pleasure of working with. I reached out to him, because I was looking to add my son to my auto policy, and still manage to save a few bucks. Justin sought out and found the best deal possible, saving me over $500 on my auto policy. That's with the addition of a new car and adding a young adult driver. Justin also assisted in switching my life insurance policy, after discovering I was paying a much higher rate for less coverage. Justin is not your typical sales agent! He is pleasant, honest, professional, and dedicated to the needs of the consumer. I will definitely recommend Justin to everyone I know, as I can trust that he will put forth the same commitment to my family and friends.

I called Justin Young regarding a couple of recent roof leaks, this after a prior, paid, large professional contractor failed to return my calls to service their own work.
Justin recommended a couple of roofing companies to me. Let me just say, both Justin and his suggested roofing company went well above and beyond my expectations to get some intricate repairs done within 24 hours of my call.  I recommend Justin Young to anyone considering looking into finding a new insurance agent/carrier. He saved us hundreds of dollars over our prior carrier of 40 years and has been there for us when it counted most!! Thank you Justin!!

Justin was fantastic. He was very responsive and helped to remove stress from the home buying process.  Not only that, he managed to save me money by analyzing my car insurance as well- saved more than half my payment!!!

We have used Justin for years with our home and vehicles, through two teenagers and multiple car, RV, and off road vehicles - his response time and turnaround on policies is impeccable.

Justin did an amazing job while setting us up with Home, Auto and Life insurance.  He brought us through all of our options and was with us every step of the way through a complicated Life Insurance process due to some health issues.  I cant say enough about his professionalism and work ethic... I highly recommend calling Justin with any insurance needs.  We will be referring him to anyone looking for insurance.

Justin is the best! He always shoots straight and works hard to make sure his customers are getting the best service available! He’s so good at what he does I’ve switched all of my family over to him from my family to in laws. Will be a life long customer

I’m a single mom with 3 kids and any dollar saved is appreciated. Justin made sure I maximized my savings without compromising coverage. He was fun to deal with and made the process simple! Highly recommended!

As a college student my funds are limited and Justin was able to find me an affordable rate. I highly recommend Justin because he's honest, dependable, and has many carrier options.

Justin is an absolute pleasure to work with! It is nice to know that in the world of insurance companies, there are select individuals who truly care about their clients and Justin is definitely one of them. My wife and I were first time home buyers last year and he walked us through the whole process of how homeowners insurance works and continues to this day to help us find the best rates for our coverage :)

Justin has been an incredible asset to our family. As a first time home-buyer, I truly did not know much about home insurance policies and what to look for. Justin walked through every step of our home and auto insurance policy and answered my 100's of questions. He provided me with invaluable information on selecting the best policy and ensuring we got the best rates available for our home, auto, and life insurance. He is incredibly knowledgeable and professional, patient with all of my questions, and truly cares about the best interest of my family. I rightfully recommend him to anyone that is looking for insurance, and especially for someone that needs a genuinely caring person at the other end of the phone.

I started shopping for a new homeowners policy for a new home purchase. I was really disappointed with the quotes I had received because my home had a 15 year old roof. A friend recommended Justin and I couldn’t believe the quick response and professionalism. I work in dentistry and can tell you a lot about dental insurance but felt a little clueless when I first reached out to Justin. After he went over all types of coverage I was able to make an informed decision on my new policy. A huge plus is his ability to compare rates with other companies that he also works with and I was able to get the absolute best coverage at the best price.  He understood my needs as a single mother and now I feel like a have a local agent who will take care of us if we ever need help. I sure hope not, but I will rest a little easier knowing we are prepared!

Knowledgeable and professional - and saved us lots of money.

If your looking for Insurance you won’t regret choosing Justin Young!! Justin has been our agent for several years now. He handles our Auto, Home owners, and Life Insurance policies. I can promise He is the best agent In Texas!! He has amazing customer service and is always willing to do what it takes and go the extra mile for the best rates. All while having the best interest of you and your family in mind!  You won’t regret the switch!!!

Justin has been the ONLY insurance agent that I have ever had to be consistent and looking out for YOUR needs. He alerted me when my insurance was going to increase and did all the work so I could have a seamless transition to a new car insurance company. He is always available and if not gets right back to you. I will never use another agent. Get his phone number you will feel the same.

The Crown award is presented annually to the top producing Sales Representative.

Countrywide Crown Award

The Crown award is presented annually to the top producing sales representative in each of four categories: Auto Sales, Home Sales, Life Sales and Overall.

Crown Award

Liberty Elite was introduced to honor and recognize the top 1% of Sales Representatives in the sale of Personal Lines policies.

Liberty Elite

The Liberty Leaders Club recognizes and honors the top 12% of outstanding performance in the sale of Personal Lines policies.

Liberty Leaders

The Liberty Life Leaders Club recognizes and honors outstanding performance of the 12% of the salesforce in the sale of Personal Life Insurance and Annuities.

Liberty Life Leaders

The Rookie of the year award is presented annually to the top producing new sales representative in each of four categories:  Auto Sales, Home Sales, Life Sales and Overall.

Rookie of the Year

Sales Hall of Fame is a career achievement recognizing individuals who have excelled in sales; and are considered mentors and leaders by peers and management.

Sales Hall of Fame

Kyle is a great agent!  He helped me get better coverage and he saved me money!!!

I don't usually bother with quotes from home and auto insurance agents because we've had USAA for years and no one has been able to beat them in price. Kyle got us a policy from Liberty Mutual that gave us the same coverage and was less money. We were also very happy with his service and the ease of making the change. Thanks, Kyle!

Kyle Herring is the expert in all things insurance-related! He's a friendly guy that knows his stuff and will get you taken care of. His team provides excellent service with competitive rates, so it doesn't matter what you need when it comes to insurance - they can probably help you out.

If you are looking for insurance in the Texas, Oklahoma, or Louisiana area, give him a call!

Grateful to have connected with Kyle. Not all agents are created equal. Their experience level and understanding of structuring policies can very greatly, even within the same company. (He has 19 years of experience!) He saved me over $1,000/year on my auto insurance after I was in a car accident. Thank you, Kyle!

Superb agent. Very responsive and competitive. I would definitely recommend.

Executive Sales Representative

I called around to a few companies to switch my insurance. He actually called me back and was available to meet in the office. The insurance rates were good. Can't understand why the rate was so much lower after being with Farmers for over 30 years. Guess loyalty didn't mean anything to them.

Michael was amazing! He helped me get affordable insurance!

I was referred to Liberty Mutual by a family member and worked with agent, Michael Lively.
Not only did Michael offer detailing quote and options to fit our specific needs thank my current provider, he exceeded all other competitors offers. Michael is an amazing agent, great character, professional, great listener, patient and trustworthy. Michale provides excellent service and made the process so easy and painless. I felt the WOW effect!! Michael saved me major amounts of money, I now have outstanding coverage. I would definitely recommend Liberty Mutual and Michael Lively to any of my friends and family!

Mr. Lively was such a pleasure to work with! He was very knowledgeable with all the questions I had, and he gave me great ways to save money by combining my insurances on my auto and house.  His energy was definitely positive and came through even though we only spoke on the phone.  Highly recommend him!

We have all our policies with Samantha. She's always been very quick to respond, professional and supportive.

Samantha Baker is amazing! Great customer service, helpful, knowledgeable, and timely. I highly recommend, she’s top notch!

Best insurance experience I have ever had.

I've had many different policies with Samantha for several years and everything has always gone smoothly. She's always friendly and very quick to provide answers. Highly recommend.

The Circle of Winners award is presented annually to top producing sales representatives for the sales of Life Insurance. 

Circle of Winners

Vanessa is an excellent insurance agent.  She is knowledgeable, and answers any issues I may have in a timely manner.  I feel confident she will help me through any emergency that may arise. Highly recommend Vanessa for any and all insurance needs.

At the Liberty Mutual office in Plano, trained local agents can help you find the coverage you need, and the discounts you deserve.Since 2007 our office has proudly served the communities of Plano, Richardson and Dallas.Causes close to our heartsOur representatives are involved in the local community by supporting the Plano Sports Association and Allen Sports Association.Talk to a Liberty Mutual Agent TodayContact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

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