Virginia

Excelente serviço prestado.  Sempre prestativa e disponível par te ajudar.

A Cristal é incrível!
Excelente profissional, sempre pronta a responder e esclarecer as dúvidas.
Confiança total no trabalho dela!

Ótima profissional, super recomendo seus serviços (atenciosa, simpática, ágil )
Sem falar na praticidade sobre os idiomas 🤞🏻🫶🏻
100% satisfeita com seu trabalho.

Cristal is great! She is very knowledgeable, efficient and always prompt to help. She will everything she can to find you the most cheap and affordable rates. I definitely recommend her! She deserves more than 5 stars!

She is always very attentive and helpful in everything you need, always doing her best in service.

Amazing !! Cristal is very professional and dedicated with the customers

Sales Rep II

Literally have no words for how great Vitto is! He has literally helped my entire family with saving on insurance. Not only is he amazing at saving you money he is also very personable, so easy to talk to, and remembers all of your major life events that you share with him. I really appreciate all the help he has provided for my family and I.

Vitto has been an incredible resource when it came to our home insurance. He was particularly encouraging of myself as a first-time homebuyer, asked lots of questions about myself and future plans for the property, took all my answers to do his own research, and then presented the policy that would provide me with the best coverage. After that, he literally walked me through the policy at each step and explained the technical jargon to me. From there, he worked with my mortgage lender, and I didn't have to make a single phone call to my bank when buying the house about insurance.

Even after having lived in the house for close to a year now, he's still a massive help! He has provided guidance on multiple occasions when it comes to our insurance policy, and has even worked with our new mortgage lender to resolve problems within the hour. He has been available both through phone and email, and has saved us some massive headaches. To be completely honest, working with Vitto was one of the best decisions that we made when going through the home buying process. Thank you, Vitto!

Vitto was very helpful and handled my Home insurance needs attentively. I had a lasp because of reasons out of my control. The whole process was painless and I got my HOI up and running again! He even took the time to make conversation. It did not seem like "work" at all.

A very friendly and caring person. This was my first time getting insurance and Vitto really worked with me and got me a great deal and helped me with life insurance to. All around I had an amazing experience and would recommend him to ANYONE who need any insurance needs. :)

I honestly can not say enough good things about Vitto! He went above and beyond to assist me in getting the best auto insurance policy that worked within my budget. By doing so, he literally saved me hundreds of dollars a year. I guarantee you won’t find anyone anywhere that can match Vitto’s awesome personality and his outstanding customer service. Highly recommend giving this guy a call for any of your insurance needs. You won’t be disappointed! Thank you, Vitto!!

Vitto is an incredible agent that will always have your back when you need him. I have my home and auto through Vitto and it puts me at peace of mind knowing I’m in good hands and that he is always a phone call away. He is always responsive when I need him and a true professional. He has saved me money countless times and is very knowledgeable of each service he offers. Would highly recommend him!

North Carolina

Ohio

Representative was very knowledgeable, professional, and prompt with responses to my inquiries.

Kaylynn did a wonderful job finding me the best rates and giving me multiple comparisons. She got some quick info from me and off to the races she went. I was able to make my decision very quickly. She was awesome with replying quickly to any questions I had for her. I highly recommend Kaylynn!

I just finished building my new home and
with that came finding new home
insurance. Anyone building and moving
knows that there's a lot of stress that
comes with it, and Kaylynn helped make
my process easier with helping me find
the best home insurance. She took the
time to compare different options and
find me the best cost-effective one! She
was very knowledgeable and answered
any questions I had! My work hours are
variable and she was very flexible
working with me. Not to mention, she
also looked at my car insurance and
ended up finding me a better option! I
have many different insurances set up
and have never been more satisfied! I
would highly recommend! She takes
pride in her work and puts each client's
best interests before anything else!

Kaylynn is so knowledgeable and thorough in the work that she does, which is so reassuring when it’s your first time with your own insurance. She is definately trustworthy , and I would highly recommend her to anyone looking for insurance.

Kaylynn helped to get me a lower auto insurance rate , saved me money! She is so kind and thorough.

Kaylynn shopped around  for my fur babies pet insurance and got us a great deal.  She is very thorough,  understanding and just genuinely cares about her clients.

Kaylynn helped me with my pet insurance and she was so informative. She shopped around for me to get the best price and coverage for my fur baby. Would definitely recommend!

Sales Representative

Brennan Turner is always quick to help me with any concern. I am technologically challenged and he never minds assisting me with any information. Great agent!

Not only was Brennan able to help me save money on my car insurance every month, he was even able to help get me a renters insurance policy with the difference. Throughout the whole process he was easy to communicate with and professional…highly recommend!

Helped me with renter’s insurance for college. Great service and super cheap!

Brennan was very helpful, polite, and down to earth. He helped me with cost effective life insurance. I highly recommend his services.

Brennan was very helpful with the entire insurance process.  He’s knowledgeable, experienced, and able to save me even more monthly than I’d expected. His responses were prompt and friendly. I’d highly recommend him for all of your insurance needs!

Cesar was extremely helpful during my insurance policy process. His knowledge and expertise made the process smooth and comfortable to follow. I highly recommend his services.

Cesar is well knowledgeable, attentive and shows amazing customer service !  He allows guidance for each of his customers while always providing the great insight so you know exactly what to do and is always helpful when you have questions or need further assistance. Highly recommend working with him !

Cesar is always helpful in everything that I need

The Liberty Life Leaders Club recognizes and honors outstanding performance of the 12% of the salesforce in the sale of Personal Life Insurance and Annuities.

Liberty Life Leaders

Great Experience!  Super knowledgeable and helpful.

Maryland

Erica was wonderful! She was professional, answered all my questions, provided me with options and explained everything!
I have recommended her to friends and family!!

Erica is the greatest!  We needed a quote for home owners insurance on our new house.  She realized that our existing company for the current home (in the Midwest) wasn't a good fit for the new house (on the East coast).  She offered to look at other companies that serviced homes in that area, and found a company with a much lower rate.  The company has good reviews, and the lower rate is because the company is local to the coastal region.

Erica is quick to respond to email and phone calls, and has been super helpful with all our questions.  She is polite and very professional.  I hope we get to work with her for a very long time!

Texas

New York

New Hampshire

Washington

Excellent service and deep knowledge, working 3 evenings to fit my schedule and to find the coverages and rate I want. Very happy with the $$$ saved and the service provided. Highly Recommended!!!

Excellent!! customer service, very patient and friendly.  Gary helped me find the right coverage and saved some. I was referred to him by a friend and it never disappointment me. Totally exceeded my expectations! I will definitely recommend him to my friends and family that need an auto insurance. 

Trust worthy agent, excellent service, highly recommended. I give 5 stars.

Gary helped me found the right coverages with a big saving$$$. Gary is the agent you could always trust. Highly recommend!!!

I highly recommended Gary Li for your insurance need. He Constantly searched for the auto insurance until he found a very good deal for me. Saved me a lot of $$$ and energy. Very happy customer.

Gary looks out for the best interest of his client.  He’s very responsive as well.  I will definitely recommend him to my friends.

Gary’s customer service is awesome!  He constantly searched and compared different plans until he found the best one for me.  He is the agent you can trust!

Gary is nice and patient, He help me find value insurance.

Great services. Best prices for the same policies I had with the other company. Highly recommend!

Knowledgeable, professional, exceed our needs

工作认真，踏实，耐心，按照我的车型，年限给出购买建议，对他的服务很满意

Gary Li provided excellent insurance service to me. Thanks!

He is very good and resourceful, really help me to find the best insurance and significantly lower my GEICO premium

Very considerable for customers to get good coverage with low prices

I highly recommend Gary Li for your auto/home insurance needs.  He is very friendly and service oriented, while offering competitive pricing. He was thorough, timely, and efficient in getting together a quote and then a policy to sign. I am very happy with his service.

Highly recommend Jennifer! She has my personal insurance accounts and I refer her to my Clients, Family and Friends. Great service, easy to reach and dedicated to her her Clients!

Excellent! Highly recommended. Professional Experience in all areas of of expertise. Trustworthy,  genuinely thorough to assist your needs.

District of Columbia

Quick, efficient and friendly. I was referred to Johnny by a friend and all my expectations were exceeded. We spoke on the phone briefly to gather information and he returned with the best possible quote within 30 minutes. Couldn’t ask for better service!

Amazing agent. Professional, polite, fast and willing to go the extra mile to help find the best policy to fit your needs and save you money

I have had an excellent experience working with Johnny. As a first time home buyer, I had many questions for Johnny and his responses were prompt. He explained to me the different options that I had for a homeowner's insurance and even the pros and cons of some of the options. In the end, I felt like I made a very informed decision when I went with one of the insurance proposals he provided to me.

Quick response and great friendly customer service

I have been a client of Johnny Lin for several years now. He is very knowledgeable and professional and always ready to help you with your insurance needs. I switch cars out almost every year and he has always been super fast and helpful with updating my policies. I believe he gives the best rates out there and really tries to work with your budget for the best possible policies. I will refer all my friends and family to him! Thank you again, Johnny!!!

He was very professional. He saved me a lot of money by finding the best value combing my policies.

Johnny has been outstanding for us for many years and we would choose no other agent!  Liberty and Johnny are the best.

Johnny Lin deserve well beyond 5 stars for his service, dedication, and thoroughness. He is a top notch provider and I’ve been using him for my house and vehicles for over 10 years. There aren’t enough kind words to describe how well he takes care of all my policy needs and still checks my account to ensure I’m covered in the best and most affordable way possible. If you never want to worry about making sure you have the right coverage, definitely see Johnny. He will always treat you like family!

Absolutely Awesome! Great professional services with kind personality. Completely satisfied. Respectfully, Chin, Chin Up!

I really needed to look at what I was paying for auto insurance and my credit union, Call Federal, suggested that I give Johnny Lin a call. Not only was he able to look at more than one company when putting together a quote, but he was able to get me better coverage for less money! He seems to enjoy helping people get the best deal and in my case it was an awesome experience.

Call Johnny Lin my agent and left a message. He then called me back in a timely manner before the end of the business day. Received some fraudulent insurance calls regarding a bogus accident and also they left other information for me to call them back. I was just calling him to get some suggestions on what to do from here to be proactive from a crime perspective. He suggested calling the local police On their non-emergency number and filing a report. Johnny always has a great personality and a smile that comes through the telephone every time he speaks with me! Very honored to have him as my agent he has been helpful on so many levels throughout my tenure with liberty mutual!! He always goes the extra mile and helping with any need you have and leaves you very satisfied as a customer. He is awesome!

Been dealing with Johnny for over 10 years.  Very responsive, always helpful and strives for the best customer service and customer experience.  Highly recommend him and Liberty Mutual.

I have been working with Johnny for years and will continue to do so. He is a professional in every sense of the word offering white glove service that is 2nd to none! I can't recommend Johnny enough!

I enjoyed working with Johnny, he was professional and knowledgeable throughout our process. He was very thorough and patient when explaining all of the coverage options that was available to us. I would definitely recommend him to family and friends.
LaToya and Quantez

Had always been easy to get on the phone and help get the best available rates/services

Johnny was extremely knowledgeable and was always so quick to reach out and help answer all my question. There was no peer pressure into getting anything I didn’t want and was a joy to work with! Highly recommend Johnny for all your insurance needs!

We’ve been with Johnny Lin for over 20 years for all our insurance needs!  There has NEVER been a time that he didn’t go above and beyond to help me and other people I’ve referred!  He’s wonderful!

Johnny Lin has always been our go to guy with Liberty Mutual and never disappoints. He is knowledgeable, timely and has excellent customer service skills.

I’ve been with Liberty Mutual for years and Johnny has always been my agent. Hands down Johnny is the best at his job!! I will always trust Johnny with my insurance needs and you should too! Thank you so much Johnny for saving me a ton of money, you truly are the best!!

The best insurance agent we have ever had - hands down!  Excellent pricing and the service is impeccable!

Johnny Lin is the best,  he makes you his number one priority. He makes you feel like one of his family members, goes above and beyond to help you out and makes buying insurance easy.    Highly recommend!!

I’ve worked with Johnny since 2008. He’s very easy to work with and has saved me lots of money over the years by making sure I have the right policies for my home and car.

Johnny Lin is always responsive and produces the best, economically sound policies of any insurance agent I have dealt with. Highly recommend to anyone looking for the best coverage at the best price!

Johnny is an incredible person and is amazing at his job. He gets it all done at the drop of a dime and has never let me down. He’s the man.

I've been dealing with Johnny for almost 10 years and ge has never been anything but outstanding. He goes above and beyond to take care of his clients and if he decides to leave Liberty Mutual, I would follow him.

Johnny is always helpful, patient, and quick to respond. Explains coverage well and helps you feel confident about your policy. Highly recommend!

Johnny Lin with Liberty Mutual Insurance is such a professional!  He is so easy to work with and is always ready to listen and help. Liberty Mutual should be proud to have him. I’ve known him for at least 20 years. He’s the very best!

Best of the best! No one does it better than Johnny Lin! Strives to get you the best coverage at the best rate possible!

Johnny was amazing. He made the selection process extremely easy while being very thorough . I have already referred his services to several other clients. I would recommend working with him 10/10.

Johnny Lin is the best at what he does!  He worked with me to find the absolute best deal possible while maintaining a top notch, professional experience. Best in the biz!

Johnny Lin is the most professional insurance agent I've ever dealt with.  he is quick to respond and resolve every and any issue you have.. this is the guy you want taking care of all your insurance needs !

Lead Sales Representative

The Liberty Leaders Club recognizes and honors the top 12% of outstanding performance in the sale of Personal Lines policies.

Liberty Leaders

The Crown award is presented annually to the top producing sales representative in each of four categories: Auto Sales, Home Sales, Life Sales and Overall.

Crown Award

The Circle of Winners award is presented annually to top producing sales representatives for the sales of Life Insurance. 

Circle of Winners

The Pacesetter programs recognizes Sales Representatives, in their first 4 years on the job, who perform over-and-above the expectations of the sale of Personal Insurance policies.

Pacesetter Plus

Pacesetter

West Virginia

Always quick and efficient in communications, adds a local and personal touch that puts a sense of ease into knowing all insurance needs will be cared for in the highest regard. Would highly recommend Matt!

Matt has been amazing helping us with our new home insurance and truly having our best interest in mind!  He took the time to shop options for us to get better rates, he's SO quick to respond, and has made this part of this process quick and easy!  We are thrilled to be working with him!

Matthew got my quote back to me for new home insurance within 30 minutes, took the time to explain everything and got me a less expensive policy with more benefits and a smaller deductible!  Give him a try!!

Great customer service! Made purchasing new insurance easy and fast. He did not make me feel pressured to make a purchase. Would recommend to anyone!

Matt is amazing and if I could give him more than 5 stars, I certainly would!  I have worked with Matt on my auto and home owners insurance for several years and he always finds me the best rates out there.  This is someone who I trust and always has my best interest at hand!  Thank you for always being there to help!!  Do yourself a favor and reach out to Matt for his experience and expertise, you won't be disappointed!

Matthew was great to work with to get our first homeowners insurance policy. He was able to quickly provide multiple quotes that bundled our plans and led to us saving hundreds of dollars annually in insurance coverage. Would definitely recommend his services to anyone with insurance coverage needs.

Matthew was very responsive and helped find the best plan for me. Even when we weren't able to go through Liberty Mutual, he was able to find a plan that was almost 50% less than my current annual quote with a competitor.

My best insurance experience was with with Matthew Dowler!  Matt is a people person and easy to discuss insurance with.  He makes things simple and easy.  Matt's knowledge of insurance policies and processes is second to none.  I highly recommend Matt to anyone looking for any type of insurance policy.  He will not disappoint and will leave a great lasting impression.  I will be using Matt for all my future insurance needs!

I was referred to Matt while shopping for homeowners insurance for my first home. He made the process incredibly straightforward, answered all my questions, and got me and my husband $100 a month in savings on our auto insurance by bundling things together. I absolutely recommend him to anyone!

Matthew has been my life saver for years.  He never hesitates to assist with my issues or questions and always get back to me quickly with resolutions. I truly appreciate his assistance!

Matt was very responsive to my quote request submitted online. He sent me the information that I requested as well as made updates. It was a pleasure to work with him.

Matt is absolutely amazing.  He goes above and beyond and will shop around for the best rate! I recommend Matt to all my clients and will continue to refer him.

Matt saved me $400/yr on auto insurance, he was very professional and answered all my questions, exceeded expectations on quote delivery time frame. Thanks Matt!

Matt was recommended to me and I see why! He was very friendly, informative, and super responsive. In the world of insurance it's great to have someone who will compare policies for you and talk through them with you. He gave me several quotes within 20 minutes of our first phone call. Would definitely recommend!

Fantastic support in setting up my sister with renter's and car insurance with great rates!

Shopping around for car insurance for a new teenage driver is no easy task.  I spent hours working with my existing agent of 34 years trying to find a deal that was reasonable.  Then I met Matthew Dowler.  From our very first email exchange, I knew that he had my best interests at heart.  He listened to my particular situation (everyone's is different) and he owned it.  He was able to find me an awesome deal that ended up costing me only an extra $20 a month to insure a brand new teenage driver!  Everyone's situation is different, so I'm sure Matthew cannot guarantee the same results to everyone.  But I really liked the way he owned my problem as if it were his own and demonstrated clarity, transparency, and professionalism throughout the entire process.  He earned my business because he genuinely wanted to and I hope you will give him the chance to earn yours, too.  Highly recommend.

Matt is always helpful and professional.  He is ready to assist when needed or direct to the right person when needing help/recommendations outside of his field.  It's obvious he appreciates his customers and their need/concerns.

Matt is a standout professional who returns calls timely and seeks the best rates providing the best coverage for his clients. Very impressed and happy to refer him with confidence.

What a professional! I needed a quote for a a car/home insurance combo policy and Mr. Dowler delivered like a true champ. I highly recommend his service and company!

I’ve been mats customer for years he’s always been available and always been helpful it doesn’t hurt that he saves me money

Matt is amazing! He doesnt treat me like a client, he treats me like a friend. Very reilable and responsive.

A true professional and friend who always puts the needs of others before his own.  You're in the best hands possible with Matt protecting your family, property and piece of mind

Extremely professional and courteous agent. Provides great service along with a wealth of knowledge. He was able to get my insurance needs squared away quickly but explained everything in easy-to-understand detail. Thanks you, Matt!

Honest and reliable, there when you need him. Has the customer's best interests in mind. I wouldn't work with anyone else.

A great man to work with. Very respectful, informative and cares about us.

Senior Sales Representative

Robert was very helpful in helping my client find an affordable policy with great coverage, without which my client may not have been able to qualify for their first home purchase.

At the Liberty Mutual office in Richmond, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Richmond office is located in Short Pump, near Strayer University. Since 1960 our office has proudly served Glen Allen, Western Henrico, Ashland and Hanover. Causes close to our hearts Our representatives participate in a number of community activities including: 
<ul>
<li>Sponsoring firefighters in Richmond as well as FeedMore Inc. (our local Food Bank) with grants.</li>
</ul>Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Richmond, VA

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1-800-295-2820

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