District of Columbia

Virginia

Maryland

At the Liberty Mutual office in Richmond, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Richmond office is located in Short Pump, near Strayer University. Since 1960 our office has proudly served Glen Allen, Western Henrico, Ashland and Hanover. Causes close to our hearts Our representatives participate in a number of community activities including: 
<ul>
<li>Sponsoring firefighters in Richmond as well as FeedMore Inc. (our local Food Bank) with grants.</li>
</ul>Talk to a Liberty Mutual Agent Today Contact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Richmond, VA

Hi Scott, thank you for taking the time to leave our local sales agents such a great compliment.

They are always there for you.  They genuinely care for their clientele and will call to ensure everything is OK after a potential disaster or emergency situation.

Representative will not return calls.Need proof of insurance policy to accompany vehicle.
I made a huge mistake switching carriers.   Liberty mutual is by far the worst insurance company I've dealt with in 45 years of being insured

The phone run around just trying to talk to someone. Still trying 3rd attempt

Best insurance there is and BEST place to work in the world!

Going into the office everyone is very helpful and professional, I love what they offered me and helped me understand everything

Really great company. Overall, the experience was fantastic.

Online

At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in DE, KY, MD, NJ, OH, PA, VA and WV. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

Mid-Atlantic Region Virtual Agents

Hi Abi, thanks for leaving such a positive review!

Johnny helped me get my policy started. Thank you for making it easy!

Hi Dung, thank you for taking the time to leave us a review.

Process is quick and easy. Agent is very knowledgeable, friendly and professional.

I’m so glad you had a good experience! Thanks!

Hi Jennifer! I appreciate the fantastic review and am glad I could be of service!

This is the first time we have worked with Johnny. He was very great to work with.  He was efficient, responsive, and very professional. He promised a good quote and he delivered!  Thanks Johnny!

Hi, Hoa! Thank you so much for taking the time to leave us this amazing review.

Johnny is extremely professional and prompt. He is very helpful and has lots of knowledge in the insurance industry. I’m very pleased with my experience. Thank you for all your assistance!

Hi Charlotte, that's great to hear! I’m thrilled that you are satisfied with our services. Please don't hesitate to contact me next time you want help with insurance.

Johnny is wonderful—He is very helpful, attentive, and friendly! I highly recommend his services!

Hi Sabrina, that's great to hear! I loved being of service to you and hope I can assist you again soon.

Johnny is extremely knowledgeable and always willing to assist.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Julie!

Quick, efficient and friendly. I was referred to Johnny by a friend and all my expectations were exceeded. We spoke on the phone briefly to gather information and he returned with the best possible quote within 30 minutes. Couldn’t ask for better service!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Ryan!

Amazing agent. Professional, polite, fast and willing to go the extra mile to help find the best policy to fit your needs and save you money

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Hailu!

I have had an excellent experience working with Johnny. As a first time home buyer, I had many questions for Johnny and his responses were prompt. He explained to me the different options that I had for a homeowner's insurance and even the pros and cons of some of the options. In the end, I felt like I made a very informed decision when I went with one of the insurance proposals he provided to me.

Thanks for sharing your review with us and the community.

Quick response and great friendly customer service

Hi Arthur, thanks for leaving such a positive review!

He was very professional. He saved me a lot of money by finding the best value combing my policies.

Hi Chuck, that's great to hear! I appreciate the fantastic review and are glad I could be of service.

Johnny has been outstanding for us for many years and we would choose no other agent!  Liberty and Johnny are the best.

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Paul!

Johnny Lin deserve well beyond 5 stars for his service, dedication, and thoroughness. He is a top notch provider and I’ve been using him for my house and vehicles for over 10 years. There aren’t enough kind words to describe how well he takes care of all my policy needs and still checks my account to ensure I’m covered in the best and most affordable way possible. If you never want to worry about making sure you have the right coverage, definitely see Johnny. He will always treat you like family!

Hi Jade, thanks for leaving such a positive review!

Absolutely Awesome! Great professional services with kind personality. Completely satisfied. Respectfully, Chin, Chin Up!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words, Jackie!

I really needed to look at what I was paying for auto insurance and my credit union, Call Federal, suggested that I give Johnny Lin a call. Not only was he able to look at more than one company when putting together a quote, but he was able to get me better coverage for less money! He seems to enjoy helping people get the best deal and in my case it was an awesome experience.

Faith, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Call Johnny Lin my agent and left a message. He then called me back in a timely manner before the end of the business day. Received some fraudulent insurance calls regarding a bogus accident and also they left other information for me to call them back. I was just calling him to get some suggestions on what to do from here to be proactive from a crime perspective. He suggested calling the local police On their non-emergency number and filing a report. Johnny always has a great personality and a smile that comes through the telephone every time he speaks with me! Very honored to have him as my agent he has been helpful on so many levels throughout my tenure with liberty mutual!! He always goes the extra mile and helping with any need you have and leaves you very satisfied as a customer. He is awesome!

Fadi, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Been dealing with Johnny for over 10 years.  Very responsive, always helpful and strives for the best customer service and customer experience.  Highly recommend him and Liberty Mutual.

Hamoon, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

I have been working with Johnny for years and will continue to do so. He is a professional in every sense of the word offering white glove service that is 2nd to none! I can't recommend Johnny enough!

We put customer experience and satisfaction as our priority, and your review reaffirms the work we put in every day. Thanks for your kind words!

I enjoyed working with Johnny, he was professional and knowledgeable throughout our process. He was very thorough and patient when explaining all of the coverage options that was available to us. I would definitely recommend him to family and friends.
LaToya and Quantez

I’m so grateful for your kind words, Jeremy. Thanks for sharing your review with us and the community.

Had always been easy to get on the phone and help get the best available rates/services

Sarun, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Johnny was extremely knowledgeable and was always so quick to reach out and help answer all my question. There was no peer pressure into getting anything I didn’t want and was a joy to work with! Highly recommend Johnny for all your insurance needs!

Nora, we are so glad that you enjoyed your experience. Thank you for your business!

We’ve been with Johnny Lin for over 20 years for all our insurance needs!  There has NEVER been a time that he didn’t go above and beyond to help me and other people I’ve referred!  He’s wonderful!

I’m so grateful for your kind words, Matthew. Thanks for sharing your review with us and the community.

Johnny Lin has always been our go to guy with Liberty Mutual and never disappoints. He is knowledgeable, timely and has excellent customer service skills.

I’ve been with Liberty Mutual for years and Johnny has always been my agent. Hands down Johnny is the best at his job!! I will always trust Johnny with my insurance needs and you should too! Thank you so much Johnny for saving me a ton of money, you truly are the best!!

Michelle, we are so glad that you enjoyed your experience. Thank you for your business!

The best insurance agent we have ever had - hands down!  Excellent pricing and the service is impeccable!

Kosath, we are so glad that you enjoyed your experience. Thank you for your business!

Johnny Lin is the best,  he makes you his number one priority. He makes you feel like one of his family members, goes above and beyond to help you out and makes buying insurance easy.    Highly recommend!!

Cody, we are so glad that you enjoyed your experience. Thank you for your business!

I’ve worked with Johnny since 2008. He’s very easy to work with and has saved me lots of money over the years by making sure I have the right policies for my home and car.

Mark, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Johnny Lin is always responsive and produces the best, economically sound policies of any insurance agent I have dealt with. Highly recommend to anyone looking for the best coverage at the best price!

Rashod, we are so glad that you enjoyed your experience. Thank you for your business!

Johnny is an incredible person and is amazing at his job. He gets it all done at the drop of a dime and has never let me down. He’s the man.

Thank you, Neil. This review made our day!

I've been dealing with Johnny for almost 10 years and ge has never been anything but outstanding. He goes above and beyond to take care of his clients and if he decides to leave Liberty Mutual, I would follow him.

Morgan, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Johnny is always helpful, patient, and quick to respond. Explains coverage well and helps you feel confident about your policy. Highly recommend!

I’m so grateful for your kind words, Carolyn. Thanks for sharing your review with us and the community.

Johnny Lin with Liberty Mutual Insurance is such a professional!  He is so easy to work with and is always ready to listen and help. Liberty Mutual should be proud to have him. I’ve known him for at least 20 years. He’s the very best!

Kory, we’re so glad you had a good experience. We look forward to serving your insurance needs for years to come!

Best of the best! No one does it better than Johnny Lin! Strives to get you the best coverage at the best rate possible!

I’m so grateful for your kind words, Brett. Thanks for sharing your review with us and the community.

Johnny was amazing. He made the selection process extremely easy while being very thorough . I have already referred his services to several other clients. I would recommend working with him 10/10.

Brandon, we are so glad that you enjoyed your experience. Thank you for your business!

Johnny Lin is the best at what he does!  He worked with me to find the absolute best deal possible while maintaining a top notch, professional experience. Best in the biz!

Ed, thank you for your review. We appreciate your business!

Johnny Lin is the most professional insurance agent I've ever dealt with.  he is quick to respond and resolve every and any issue you have.. this is the guy you want taking care of all your insurance needs !

Johnny Lin

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