Washington

At the Liberty Mutual office in Liberty Lake, trained local agents can help you find the coverage you need, and the discounts you deserve. Our Spokane office is located in the Liberty Lake, WA campus.Since 1996, our office has proudly served the greater Spokane area, Northern Idaho, and Montana.Talk to a Liberty Mutual Agent TodayContact a sales representative today to learn more about which auto insurance, home insurance, and life insurance options are best for you and your family.

Liberty Lake, WA

Hi Claude Greiner, thanks for your kind words.

Great place to call for an insurance quote

I've had my commercial business owner's policy with this insurance company for about 3 years now. I've never had an issue with them. I was prompted to write this review upon learning we can now add certificate holders/additional insured clients onto our policy by simply logging into our Liberty Mutual online business portal! Thanks so much for adding this feature!! No more having to call or email.

Hi Josh Weeks, Thank you for taking the time to leave us a review.

The corridors of trees are nice when you drive into the park. The nigh abandoned buildings add an eerie atmosphere. Good place to walk your dog.

Nice landscaping.

A woman insured through Liberty Mutual ran a red light, admitted fault, told the police it was her fault, & also admitted to illegally going through the intersection on a red light. I retained a written statement & contact info from a witness, along with 2 different police reports. My calls, voicemails, & emails have been ignored, along with the witness' calls and voicemails. I have called corporate & customer service several times to no avail. I also reached out to the Team Manager Aaron Brown, who also does not answer nor return phone calls. I have been without a vehicle, rental vehicle, or any form of assistance for weeks while still trying to manage a business. I am a medical consultant through the Washington State Department of Health so this isn't only affecting me, but my business & medical patients alike. My next step is contacting the Washington State Insurance Commissioner & will be following up with an attorney.

Security is as helpful as they can be especially when faced with not having all the necessary information presented. Often encounter delivery drivers who do not have a last name on orders and are unable to do much as far as contacting anyone who may have placed a food order without last name. They do the best they can. They make sure the site is secure as well.

Hi Joycelyn M Buchanan, Thank you for taking the time to leave us a review.

By Phone And App Excellent  Experience 😁

Thank you for taking the time to leave us feedback. While I understand you are disappointed with Liberty Mutual’s service, this is a local sales office and may not be the best to address your specific concerns. If you’d like additional help with service, please call the Service Team at 844-266-4213.

Horrible customer service was charged more then quoted and not informed be fore billed out automatically for 6 months premium. I'm looking to change companies next month.

Thank you for your positive review! This kind of feedback motivates us to continue exceeding quality standards.

Didn't accomplish anything couldn't talk to anyone.

Thank you, Catherine Peterson! We are glad our local agent Tristan was able to meet your expectations!

I was so impressed with Tristan.  He answered all my questions, gave me lots,of options without pressure. He went out of his way to get my coverage in place right away with all the documentation.  Thank you Tristan!!!

Very helpful explain to me my policies nice people wonderful person to talk to

Always great customer service.  Very easy to get ahold off when needed .

Online

At Liberty Mutual, our local sales agents help you find the coverage you need and the discounts you deserve. Agents in our local sales office proudly serve their local communities in CA, HI, ID, OR and WA. Contact an agent today to learn more about auto, home, life and pet insurance options. If Liberty Mutual isn't a good fit, our agents can quote other carriers, too!

Pacific Region Virtual Agents

Thank you so much for taking the time to leave us this amazing review. I’m thrilled that you are satisfied with our services.

Fast response, knowledgeable about all areas of insurance.
Has great rates to offer with multiple companies to choose from. Nice to have a person to ask rather than computer generated answers or suggestions.

Hi Emily Munday, Thank you for taking the time to leave us a review.

Tristan made the process of purchasing our very first home owner insurance policy easy and stress-free - thank you!

This review made our day! I’m thrilled that you are satisfied with our services.

I was using another agent for 13 years and thought he was still finding me the deals. Well I was wrong. By chance I found Tristen King and he lowered my bill by 1/3. He actualy dropped my cards off at my home. I couldnt believe how fast he worked. I have now dumped the old place and will tell everyone i know to use Tristen. Your crazy if u dont.

Thanks for sharing your review with us and the community.

Tristan was extremely helpful as he contacted me to inform me my policy premium was going up and he was able to rewrite my policy lowering my monthly payments, that also included renters insurance! He was very diligent, precise and timely with his responses. Thank you Tristan!!

From day one I've had nothing short of awesome things to say. It's Tristan King who has been my go to guy. Hard worker and dedicated to helping good people.

Thank you so much for taking the time to leave us this amazing review. I’m so glad you had a good experience.

Tristan has gone above and beyond to assist me with all my insurance needs. He found me great rates for my teen driver as well as a perfect life insurance policy. He saved me thousands, literally, on my sons car insurance and then reached out to me when my prior life insurance policy was expiring ( I didnt know it expired and it was from a previous insurer). He is straight forward and understood my concerns and what my needs were.  The process was easy and all online and not much for me to do. My payments were arranged for the dates I needed them for and was seamless. I highly recommend Tristan for any insurance needs, he will find you the best rates and he is not a high pressure salesman. He is down to earth and I just could not be more thankful that I found him!! I would give 10 stars if I could!! Thank you Tristan!!

This review made our day! Thank you so much for taking the time to leave us this amazing review.

With all the knowledge and experience you would want in an Insurance Agent. Really glad I called Tristan. What a helpful dude!

very knowledgeable, would highly reccomend

Very knowledgeable and shopped me with a number of companies making the experience very easy.  If you want an agent that works for you and not one company, Tristan is fantastic!

Oh gosh where do I start...I contacted Tristan to get help with adding a new car and my 16 year old new driver to my policy. The quotes I was getting online were extremely high and I was at a loss as to what to do. Tristan King not only found us great coverage at a great price for all 3 of my vehicles and my 16 year old, he followed up as he said he would to help set up automatic payments, sent me my insurance cards and answered all my questions. I have never had such a great experience obtaining car insurance and it was all done over the phone and email.  Super easy and now we have great coverage at a really affordable price!! Thank you Tristan!!!

Tristan King

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