Liberty Mutual
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Customer Service: 1-888-398-8924
Claims: 1-800-225-2467
Sales: 1-800-837-5254
For customer service hours, FAQ's, and to learn about more ways to get in touch, visit the Liberty Mutual Contact Us portal.
*Additional charges apply if your policy does not include the Towing and Labor coverage.

Mold Prevention

mold prevention
What Causes Mold?

When excessive moisture accumulates in buildings or on building materials, mold growth will often occur, particularly if the moisture problem remains undiscovered or unaddressed.

+Preventing Mold-Preventing MoldPreventing Mold
  • The key to mold control is moisture control.
  • Fix leaks and seepage as soon as you notice the issue.
  • Put a plastic cover over dirt in crawl spaces to prevent moisture from coming in from the ground.
  • Use exhaust fans in bathrooms and kitchens to remove moisture to the outside.
  • Vent your clothes dryer to the outside.
  • Turn off certain appliances (such as humidifiers or kerosene heaters) if you notice moisture on windows and other surfaces.
  • Use dehumidifiers and air conditioners, especially in hot, humid climates, to reduce moisture in the air.
  • Raise the temperature of cold surfaces where moisture condenses.
  • Use insulation or storm windows.
  • Increase air circulation by using fans and by moving furniture from wall corners to promote air and heat circulation and keep doors open between rooms.
  • Carpet on concrete floors can absorb moisture and serve as a place for biological pollutants to grow - use area rugs which can be taken up and washed often.
  • Dry water-damaged areas and items within 24-48 hours to prevent mold growth.

+Dealing with Mold-Dealing with MoldDealing with Mold
  • Get rid of the excess water or moisture.
  • Fix leaky plumbing or other sources of water.
  • Absorbent materials (such as ceiling tiles & carpet) that become moldy may have to be replaced.
  • Contact a mold remediation specialist.
In the event of a loss, contact your local Liberty Mutual claims office, or call 1-800-225-2467 and a representative will assist you.
Note: Homeowners policies and coverage vary by state. A Liberty Mutual representative will gladly explain the coverage provided by your policy.