Liberty Mutual
Get support
Roadside Assistance 24/7*
Contact Us by Phone:
Customer Service: 1-888-398-8924
Claims: 1-800-225-2467
Sales: 1-800-837-5254
For customer service hours, FAQ's, and to learn about more ways to get in touch, visit the Liberty Mutual Contact Us portal.
*Additional charges apply if your policy does not include the Towing and Labor coverage.
Liberty Mutual Mobile App
Accidents can be overwhelming and questions about your policies and claims can come up at any time. Take the stress out of managing your policies and submitting claims with the convenient, easy-to-use Liberty Mutual Mobile App.

Download for iOS

Download for Android
Download the Liberty Mutual app and take your insurance wherever you go.
The app gives you access to all the same self-service features you'll find online right from your phone, so you can manage your home, auto, and life insurance policies on the go. Our encryption technology ensures a secure connection, allowing you to:

  • View your policy documents and auto insurance ID cards
  • Pay your bill
  • Update your auto or home insurance coverages with Online Policy Change
  • Learn more about what's within and what's missing from your auto or home policy with Coverage Compass™
  • Go paperless and much more
+File and Track Claims-File and Track ClaimsFile and Track Claims
With the Liberty Mutual Mobile App, you can also file new claims and track your existing claims at any time. When submitting a new claim, the app prompts you to document information to facilitate the claim. You'll be able to:

  • Map your location using GPS
  • Take pictures of damage or record a voice note to help you remember key details
  • Exchange contact and insurance information
  • Search for auto repair shops and schedule an inspection
Once you've submitted a claim, you can sign up for text message alerts to keep you updated on the status of your claim1. You can also connect directly to a dedicated claims representative, access 24-hour roadside assistance, or request a callback from our claims team straight from the app.

With or without the mobile app, you can always file a claim or track your existing claim online 24/7.

+Tools for Everyday Living-Tools for Everyday LivingTools for Everyday Living
In addition to tools that let you manage your policies and claims, the Liberty Mutual Mobile App also includes helpful "Tools for Everyday Living," including:

  • Service Locator—find ATMs, gas stations, and auto services on-the-go. Locate the services you need no matter your location.
  • Did You Know?—keeping your family safe can be daunting. Learn something new every time you open the app.

Quickly get the help you need with the Liberty Mutual Mobile App and get back to the things you'd rather be doing!

mobile app for apple mobile app for android

1 Message and data rates may apply.