Liberty Mutual
Get support
Roadside Assistance 24/7*
Contact Us by Phone:
Customer Service: 1-888-398-8924
Claims: 1-800-225-2467
Sales: 1-800-837-5254
For customer service hours, FAQ's, and to learn about more ways to get in touch, visit the Liberty Mutual Contact Us portal.
*Additional charges apply if your policy does not include the Towing and Labor coverage.
Log in to manage your policy online
All you need is your policy number, ZIP code, and full name as it appears on your policy to create your online account now.
What you can do in your online account
View an overview of your policy and bill
Access your ID cards and policy documents
Set up your billing preferences, including how and when you pay your bill
Enroll in automatic payments with Autopay
File claims and manage those already in progress
Update your policy online
Update your policy and coverages
Customers can easily update their policies online in just a few minutes - without ever having to pick up the phone! Here are some, but not all, of the changes you can make:
Vehicles & drivers
What's on the road and who's doing the driving? Easily add, remove, and update your vehicles and drivers.
Your profile
Update your contact information, including address, phone number, and the named insured on your policy.
Coverages
We want to make sure you've got everything covered. Quickly make changes to your existing policy.
Get help understanding your insurance
We know that reviewing your policy can be confusing at times. That's why we're here to help with easy-to-use interactive tools so you'll be confident you’re protected.
Digital Alex can assist you with common policy questions.
When's the last time you checked your coverages?
Alex, your digital Coverage Coach, can review your policy in under one minute and help you understand what you may be missing.
Ever wonder if you'll be covered in certain situations?
Use the Am I Covered? Tool to see if your current coverage is enough to protect you in a variety of real-life situations.
Find out if you’re covered by reviewing your policy now.
Use our Coverage Compass to find out what coverages you might be missing.
Want to explore the details of your coverage in-depth?
Use Coverage Compass™ to see your existing coverages, learn about the gaps in them, and view additional options available to you.
Sign your forms online with eSign
Signing online is fast, easy, and secure with eSign. View below to learn how.

1Some documents including bills may not be available online for certain policies.