If you need emergency services, such as removing water or covering your roof, we’ll help you choose an emergency service company.
If your home is unlivable, we’ll do our best to provide you with temporary housing until your home is repaired. Call 1-800-225-2467 for help.
Once your home is safe, you can , over the phone, or through the . You’ll need to provide some basic information:
- What caused the incident
- Approximate date of incident
- Description of the damage to your home
- List of damaged or missing personal items
After you report the claim, we’ll need to review your damage so we can give you an estimate. A Claims Representative will contact you to discuss your damage review options.
You can help us by taking photos of the damage and uploading them to your . We also encourage you to upload any receipts of damaged or missing items, as well as a complete list of those items.
Once your claim has been processed and approved, we'll work with you to pay for your damages and get you back on your feet.
Checking the status of your claim is quick and easy. Simply visit your to learn the next step in the claims process, send us photos and documents, view payment details, and more. You can also for text message alerts.1