Liberty Mutual
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Roadside Assistance 24/7*
Contact Us by Phone:
Customer Service: 1-888-398-8924
Claims: 1-800-225-2467
Sales: 1-800-837-5254
For customer service hours, FAQ's, and to learn about more ways to get in touch, visit the Liberty Mutual Contact Us portal.
*Additional charges apply if your policy does not include the Towing and Labor coverage.

The Liberty Mutual Claims Valet Service™

We'll take it from here.



Getting in an accident can be stressful; the repair process doesn't have to be. Let Liberty Mutual help simplify the process for you so you can get back on your feet as soon as possible.

If your vehicle is damaged in an accident but is still drivable, a valet driver will arrive at your home or office with a rental vehicle for you to use while your car is being repaired. The valet driver will then drive your damaged vehicle to an authorized repair shop and deliver your repaired car back to you once the work is complete. We'll manage the entire process from start to finish.

What Are the Benefits of The Liberty Mutual Claims Valet Service?

  • Convenience: Leave everything to us, we'll remove all of the hassle from the process.
  • Time Saving: Your time is valuable, so we will work around your schedule. Valet appointments are quick, easy and convenient to you.
  • Quality Repairs: We will only bring your vehicle to authorized repair shops that are committed to doing the job right. We'll monitor your car throughout the repair process and guarantee the repairs for as long as you own the vehicle.1
Claims Valet Service™ is available if your policy contains rental car reimbursement and you have a covered loss. Other restrictions and eligibility rules apply. Availability varies by state.