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Get fast answers to our most frequently asked questions on billing and payments, policy updates, claims and more.

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Sales Questions
Looking for info on our insurance offerings? Get started with a fast, free quote, or contact a local agent to learn more about what we can offer you.

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Talk to sales: 1-800-837-5254
Mon.-Fri. 7 am-1 am ET Sat. 7 am-11:30 pm ET Sun. 9 am-10 pm ET
Customer Support
Claims Support

You can file and track your existing claim online. It's simple to do, and we'll guide you through the process to make sure every step is accounted for.

Track your existing claim

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Claims support: 1-800-225-2467
Available 24/7
General Customer Support

Need customer support? Log in or email us for the fastest answers to your questions.

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Call Customer Service: 1-888-398-8924
Mon.-Fri. 8 am-10 pm ET, Sat. 8 am-8 pm ET Sun. 11 am-5 pm ET

Text us questions about your policy, billing, and related concerns. We will respond to your questions by text message.

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Mortgage and Lien Inquiries

Get all the answers to your mortgage and lien inquiries.
Life Insurance Support

Write us for questions regarding your Life Insurance policy.

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Contact Life Insurance: 1-800-451-7065
Mon.-Fri. 8 am-6 pm ET
Report Fraud

Contact Liberty Mutual immediately if you believe you need to report insurance fraud.

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Report fraud: 1-617-357-9500
Roadside Assistance
Enrolled customers can dial us for 24/7
Roadside Assistance
1-800-426-9898
Contact Us by Mail
Billing Address

Liberty Mutual Insurance Group
Personal Market - RPC
PO Box 1604
New York, NY 10116-1604
Life Insurance Address

Liberty Life Assurance
Company of Boston
100 Liberty Way
Dover, NH 03820
Corporate Headquarters

Liberty Mutual Group, Inc.
175 Berkeley Street
Boston, MA 02116