Liberty Mutual
Get support
Roadside Assistance 24/7*
Contact Us by Phone:
Customer Service: 1-888-398-8924
Claims: 1-800-225-2467
Sales: 1-800-837-5254
For customer service hours, FAQ's, and to learn about more ways to get in touch, visit the Liberty Mutual Contact Us portal.
*Additional charges apply if your policy does not include the Towing and Labor coverage.
Get customer support now
The fastest way to find the information you need is your online account. Log in to view your policy, make changes, and get insurance help 24/7, 365.
Updating your online account is easier than ever
Select from one of the quick actions below to begin.
Access a complete history of your policy documents, edit your billing preferences, review your coverage, and much more.
Easily make updates to your contact information and policy coverage without picking up the phone.
Quickly access your ID cards without logging in to your account using your name, birthday, and driver's license number.
Need Roadside Assistance? Dial 24/7: 1-800-426-9898
Manage your account on the go

Download the Liberty Mutual App and take us wherever you go.

Download for iOS

Download for Android
Download the Liberty Mutual app and take your insurance wherever you go.
Get answers to some of our most frequently asked customer questions
Don't see what you're looking for? Visit our full list of FAQs
Update contact info online
+How do I update my contact information online?-How do I update my contact information online?How do I update my contact information online?
A: Have you moved or changed phone numbers recently? No problem — updating your personal information is simple, and only takes a few minutes to complete. Log in to make updates to your information below.

Log in to get started
Ask billing and payment questions
+Q: How do I make a payment online?-Q: How do I make a payment online? Q: How do I make a payment online?
A: Paying your bill online is the fastest and most convenient way to pay. In fact, you don't even need to log in to make a one-time monthly payment.

Skip login and pay now

You can also log in to make a payment if you'd prefer, or to set monthly autopay online.

Log in to view your bill and pay online
+Q: How do I set up Autopay (automatic bill payments) and paperless billing?-Q: How do I set up Autopay (automatic bill payments) and paperless billing?Q: How do I set up Autopay (automatic bill payments) and paperless billing?
A: For Autopay

Setting up Autopay is the preferred way to pay, and only takes a few minutes to set up.

Log in to set up Autopay

For Paperless Billing

Once logged in, you can also enroll in paperless billing. Eliminate clutter and access your bill online, simply, when you go paperless.

Enroll in Paperless Billing
+Q: How do I access past billing information?-Q: How do I access past billing information?Q: How do I access past billing information?
A: Past transactions may be accessed under "Billing > Transaction History" when a user logs in.

Log in to view your transaction history
Get Life Insurance support
+Q: How do I get in touch with a Life Insurance representative?-Q: How do I get in touch with a Life Insurance representative?Q: How do I get in touch with a Life Insurance representative?
A: You can access our online forms to write us for answers regarding your Life Insurance policy.

Write us

Or, dial us at 1-800-451-7065 for more information.
Available Monday through Friday, 8am to 6pm ET.
How to report fraud
+Q: How do I report fraud?-Q: How do I report fraud?Q: How do I report fraud?
Contact Liberty Mutual immediately if you believe you need to report insurance fraud.

Report fraud

Or dial our fraud line at 1-617-357-9500.
How to get in touch with us
+Q: What's the best way to get customer support at Liberty Mutual?-Q: What's the best way to get customer support at Liberty Mutual?Q: What's the best way to get customer support at Liberty Mutual?
A: The easiest — and fastest — way to get answers to your customer support questions is by logging in online. Use our customer portal to view and manage your policy, make payments, and get answers to our most frequently asked questions.

Log in

Send us a text:
You can also text message us questions about your policy, billing, and related concerns. We will respond to your questions by text message.

Text us

Connect using social:
Tweet us @AskLiberty
Message us on Facebook:

By phone:
Dial customer service:
1-888-398-8924

Customer service phone hours (EST):
Mon - Fri: 8am - 10pm
Sat: 8am - 8pm
Sun: 11am - 5pm

To access your account right now, click log in below.

Log in

By mail:
Billing Address
Liberty Mutual Insurance Group
Personal Market - RPC
PO Box 1604
New York, New York 10116-1604

Life Insurance Address
Liberty Life Assurance Company of Boston
100 Liberty Way
Dover, NH 03820

Corporate Headquarters
Liberty Mutual Group, Inc.
175 Berkeley Street
Boston, MA 02116

Corporate information:
Liberty Mutual Insurance Group corporate offices
Contact us