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Get customer support now

The fastest way to find the information you need is your online account. Log in to view your policy, make changes, and get insurance help 24/7, 365.

Updating your online account is easier than ever

Select from one of the quick actions below to begin.

My Account
Get an overview of your policy and bill, access a complete history of your documents, review your coverage, and much more.
Policy
Easily make updates to your contact information and policy coverage without picking up the phone.
Billing Payment
Quickly access and update your billing preferences, including your payment type, date, and frequency.

Download our mobile app – it’s the easiest way to manage your policy

Get fast access wherever you are, so you can:

ID
Obtain your ID cards
Billing Payment
Pay your bill
Claims
File and manage claims
Document
View policy documents
Policy
Update your policy
Coverages
See policy and coverage details
Illustration of a hand holding a smartphone with the Liberty Mutual app displayed.

Frequently asked questions

Don't see what you're looking for? Visit our full list of FAQs