Liberty Mutual
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Roadside Assistance 24/7*
Contact Us by Phone:
Customer Service: 1-888-398-8924
Claims: 1-800-225-2467
Sales: 1-800-837-5254
For customer service hours, FAQ's, and to learn about more ways to get in touch, visit the Liberty Mutual Contact Us portal.
*Additional charges apply if your policy does not include the Towing and Labor coverage.
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If you're an existing Liberty Mutual customer, log into your account for personalized policy information. If you're new here, scroll below to learn more about the coverage options we offer.

Get insurance (help)

We can help you get an insurance quote in about 10 minutes. Or connect you with a local agent if you'd prefer to chat with one of our experts.
We'll walk you through the process, step by step. That way you pay for only what you need, and nothing you don't.
Our insurance experts are available across select cities nationwide, ready to help.
Insurance can feel complicated. We'll help you understand the basics, including what determines your rate.
Cut through the insurance jargon. Visit our terms to know
Am I covered?
It's a question you should ask yourself before it's too late. Our digital coverage coach, Alex, can help you understand the scenarios you are — and are not — covered for, and highlight the right coverage options for you. Log in to get started.

Review my coverage
Log in and review your coverage with the help of our Coverage Coach, Alex.
Make updates to your policy on the go

Download the Liberty Mutual App and take us wherever you go.

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Download the Liberty Mutual app and take your insurance wherever you go.
Get answers to some of our most frequently asked sales questions
Don't see what you're looking for? Visit our full list of FAQs
How to review your policy
+Q: How do I access and review my policy online?-Q: How do I access and review my policy online?Q: How do I access and review my policy online?
A: You can review each of your policies online easily and securely when you log in. Simple follow the link below to log in, then scroll down to the policy you'd like to review. Select "View policy" to access all of the relevant information associated with your policy, including:

  • Coverages and premiums
  • Vehicles and drivers
  • Policy Savings
  • Relevant policy documents
  • Personal information associated with the policy
Log in to review each of your Liberty Mutual policies
+Q: Where can I better understand my auto coverage options?-Q: Where can I better understand my auto coverage options?Q: Where can I better understand my auto coverage options?
A: Knowing what the right auto coverage is for you and your car begins with getting to know your options. That's why we've created a simple, one-stop shop for you to learn more about each auto coverage option that we offer at Liberty Mutual, including who it's for, what it covers, and whether or not it's considered "standard" (for everyone) or "add-on" (customized for you).

Visit our auto coverage page below to browse through coverage options, and click through to our specific auto coverage product pages to get more detailed information on each coverage type.

Browse auto coverage options
+Q: How can I learn more about home insurance?-Q: How can I learn more about home insurance?Q: How can I learn more about home insurance?
A: Perhaps your most important asset to protect is your home. After all, it's not just a piece of property — it's your lifestyle. Understanding your home insurance coverage capabilities is key to peace of mind, so we've worked to remove the jargon and give it to you straight.

Visit our home insurance page below to learn more about the right coverage options for you and your home.

Browse home insurance coverage
How to change your policy
+Q: How do I add, remove, and edit vehicles on my policy?-Q: How do I add, remove, and edit vehicles on my policy?Q: How do I add, remove, and edit vehicles on my policy?
A: We've made adding, removing, and editing vehicle information on your Liberty Mutual auto insurance policy easy. It typically takes just a few minutes to complete. It typically takes just a few minutes to complete — you'll begin by quoting for a new price based on your policy updates.

Make changes to my policy
+Q: How do I add, remove, and edit drivers on my policy?-Q: How do I add, remove, and edit drivers on my policy?Q: How do I add, remove, and edit drivers on my policy?
A: We've made adding, removing, and editing driver information on your Liberty Mutual auto insurance policy easy. It typically takes just a few minutes to complete — you'll begin by quoting for a new price based on your driver updates.

Update the drivers on my policy
+Q: How quickly do policy changes go into effect?-Q: How quickly do policy changes go into effect?Q: How quickly do policy changes go into effect?
A: How quickly a policy change goes into effect depends on both the type of change you're making, as well as the timing of your change with respect to your policy.

That said, some policy changes go into effect immediately. You can also elect a future start date of a policy change when making those changes online.
+Q: How long is my policy in place?-Q: How long is my policy in place?Q: How long is my policy in place?
A: Liberty Mutual offers its customers 12-month policies. That said, each of our policy-holders (and their policies) are unique. View your policy online to understand the length of your policy.
+Q: How do I renew my policy?-Q: How do I renew my policy?Q: How do I renew my policy?
A: Your policy automatically renews upon expiration and requires no further action.

Log in to view your policy length
How to get in touch with us
+Q: What's the best way to get sales support from Liberty Mutual?-Q: What's the best way to get sales support from Liberty Mutual?Q: What's the best way to get sales support from Liberty Mutual?
A: The easiest — and fastest — way to get answers to your product questions is online. Visit our Coverage Education space to learn more about car insurance, home insurance, and other helpful insurance terms know.

Take me to Coverage Education

But if you need to get in touch with a service representative, you can connect with us using the below methods:

Send us a text:
Did you know that you can text us your questions as well? Send us a text, and get a text response back from a live Liberty Mutual service representative.

Text Us

Connect using social:
Tweet us: @AskLiberty

Message us on Facebook:

By phone:
Dial sales support: 1-800-837-5254

By mail:
Billing Address
Liberty Mutual Group
ATTN: Remittance Processing
100 Liberty Way Dover, NH 03821-7500

Life Insurance Address
Liberty Life Assurance Company of Boston
100 Liberty Way Dover, NH 03820

Corporate Headquarters
Liberty Mutual Group, Inc.
175 Berkeley Street Boston, MA 02116