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Insurance for your lifestyle

Liberty Mutual Umbrella Insurance

Liberty Mutual Umbrella Insurance

Liberty Mutual Mobile

Liberty Mutual Mobile

Need insurance information on the go? Liberty Mutual Mobile has what you're looking for.

Claims Services for Home

  • Home Claims - What We Offer

    24‐hour claims assistance  
    When you need to report a claim, you can call or click 24 hours a day, 7 days a week.  Call 1-800-2CLAIMS (800-225-2467).

    CNRP — Contractor Network Referral Program*
    Your Claim Handler can provide you with information on approved vendors established by Liberty Mutual to provide customers with competent, reliable, contractors to perform building repairs related to an insured loss.  You are under no obligation to use the services of the CNRP contractor.  However, if you do, Liberty Mutual will guarantee the workmanship performed by the CNRP for one year.  Subject to policy provisions, the only cost to you will be your deductible and any non-recoverable depreciation.
    *May not be available in all locations.

    Temporary Living Expense
    If your home is unsafe or damage is so extensive that you cannot live there, your Claim Handler can assist you in locating temporary housing and advise you on your policy coverage for additional living expenses.  Your Claim Handler can also offer you an advance against the total settlement amount of your claim for clothing or other immediate necessities.

    24‐Hour Homeowner Emergency Repair Service
    If you have a covered loss and your property needs to be protected from further damage, Liberty Mutual can dispatch someone to your home to take care of the situation. This service is available 24 hours a day, 7 days a week.

    Online Home Inventory Tool
    Submit an inventory of the items in your home on your own with our online home inventory tool, which is accessible through eService. You can identify lost or damaged items in your home and upload documents and receipts to help supplement your active claim. The information will be made accessible to your Claims Representative so they can work with you to settle your claim as soon as possible.

    Personal Property Replacement Service
    Instead of finding individual replacements for lost items and arranging for shipping and handling on your own, our Personal Property Replacement Service can easily set this process in motion with just one phone call. Drawing from a database of more than 400,000 items, our claims representatives will identify the exact items—or their closest possible match—that you lost. Your items will then be shipped to you once the process is complete.

    Catastrophe Team
    Liberty Mutual's catastrophe team provides an immediate assessment of damages and appraisal resources to you when you need it most.

    The descriptions of coverages listed on this web site are necessarily brief and are subject to the provisions, limitations, and exclusions that can only be expressed in the policy and related endorsements. Benefits and services outlined on this web site are provided at no additional cost unless otherwise specified.  Discounts, credits, and benefits are available where state laws and regulations allow and may vary by state. Please contact your insurance representative for additional details.

    Get a Home Insurance Quote