Liberty Mutual
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Roadside Assistance 24/7*
Contact Us by Phone:
Customer Service: 1-888-398-8924
Claims: 1-800-225-2467
Sales: 1-800-837-5254
For customer service hours, FAQ's, and to learn about more ways to get in touch, visit the Liberty Mutual Contact Us portal.
*Additional charges apply if your policy does not include the Towing and Labor coverage.

NJ No-Fault Coverage Claims

A special notice to our NJ Liberty Mutual policyholders
Under the provisions of your policy and applicable New Jersey regulations, Decision Point Reviews and/or "Pre-certification" of specified medical treatment and testing is required for medically necessary expenses to be fully reimbursable under the terms of your policy. The New Jersey Personal Injury Protection (PIP) Coverage brochure below explains how your medical claim will be handled, including the Decision Point Review/"Precertification" and Voluntary Network requirements that you and your Medical Provider must follow to receive maximum benefits provided by your policy.

NJ Personal Injury Protection Coverage Brochure
Dear Provider Letter
NJ Assignment of Benefits Form
Find a Voluntary Network Provider
NJ PIP Attending Provider Treatment Plan Form (APTP)
NJ No-Fault Pre-Service Appeal Form
NJ No-Fault Post-Service Appeal Form