Online or over the phone, we're ready to help when you need us most.
At Liberty Mutual, we know that filing a claim can seem like a stressful
situation. But it doesn't have to be. You can choose from three easy ways
to file a claim, and once it's been reported, track its progress quickly
and easily by logging in2012033017144851
Report and Track Your Claim Online
To report your claim online, simply log in2012033017144851
(from your computer or
), and answer some simple questions about your claim.
You will then receive a claim number and, if necessary, a Liberty Mutual
Claims Representative will contact you - usually within one business day.
You can also track the status of a claim online. Once the claim has been
filed you can:
Sign Up for SMS/Text Alerts
- View your claim information
- Contact your claim representative
- Send us photos and documents
- Find appraisal information
- View payment details
- Change your contact information
- And more
Sign up for SMS/text message alerts to receive notifications on the
status of your claim. Text message updates could include the
acknowledgement of your claim, availability of your estimate, or updates on
your payment status. Log in2012033017144851 to eService to get
Still have questions? Check out our Frequently Asked Questions
Report a Claim With Liberty Mutual Mobile
Not only can you log in and report a claim from your mobile device, you can
also download the Liberty Mutual Mobile
- Map your location using GPS
- Take pictures of damage
- Record a voice note to help you remember key details
- And more
Available for both iPhone
Not a Liberty Mutual Customer but Need to Track Your Claim?
Visit our page for Non-Liberty Mutual Customers
to learn about the claims process and how you can monitor its progress.
Call Us Anytime
24 hours a day, 7 days a week, call us to report a claim, check the status or simply ask questions.
Call: 1-800-2CLAIMS (1-800-225-2467)